Like other users I have also fallen foul of the continuous crashing of this app.When I try and open the app it just comes up with a blank white screen and I have to delete the app and then reload it in order to access it.It’s really annoying.
Class Charts is behaviour management software used by teachers to record and track student achievement and behaviour. This is the Class Charts App for Parents which allows parents to view the progress of their child in real time.
In order to use the Class Charts Parent App you need to be provided with a parent code by your school.
What's New in Version 6.3
General app improvements.
VPP Device Licensing
iOS 9.0 or later
iPhone 4S, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SEThirdGen, iPad 2 (Wi-Fi), iPad 2 (3G), iPad (3rd Generation) (Wi-Fi), iPad (3rd Generation) (4G), iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini (Wi-Fi), iPad mini (4G), iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad AirFifthGen, iPad AirFifthGenCellular, iPod touch (5th generation), iPod touch (6th Generation), iPod touch (7th generation)
I have to keep deleting the app and re adding as I’m constantly faced with a blank page! So frustrating!!
This app is one of the worst I have ever used! Nine times out of every ten that I come to use it, I just get a blank screen and have to delete the app and start again. It never remembers my log-in details, so I keep having to re-enter everything. Don’t suppose they care, as long as they can keep making promises to schools that they have no intention of keeping and then tying them into long-term expensive contracts.
I don’t even think this app deserves 1 star!
Why is it that this app seems to have a white screen more often than the information I need to look at?
It’s the most frustrating app I have ever had to use for school information.
Please sort this out!
Doesn’t load just a white screen
I have to constantly remove and re-download this app due to a white screen appearing which I am unable to remove. It’s so frustrating. Can anyone please help?
ClassCharts is a good app for homework and behaviour updates but the app itself is useless as it always starts with a blank screen which is so annoying and I don’t recommend the app
Our school uses this app to share announcements - but unfortunately it’s barely fit for purpose. Every time I open the app I get a blank screen and have to close then reopen to successfully load it. Even after it loads the functionality is very basic. As an announcement tool it really needs search capability. With 2 kids and several announcements coming each day information very quickly becomes difficult to locate. Search functionality would help address that challenge.
This has worked well in the past and been easy to use and access but it is really temperamental. I have deleted it and reinstalled several times, works for about a day but then goes blank again. Absolutely pointless.
This app is not good! Every time I go to check my children’s homework ect the app goes blank! I have to continuously delete and re install the app
White blank screen loads every time, only way to resolve is turning phone on and off again. Dreadful need to fix.
My eldest child’s upper school have recently moved from Satchel (with its nice user interface, parent alerts for homework due dates, easy for students to use, no blank screens!) to ClassCharts. The middle school used it for the 3 years before this but really only as a behaviour award system and occasional homework task setting. I’m used to interacting with this app over the last 4 years but only when I absolutely have to. Please bug fix the iPhone white screen, numerous reviews on here about it & no update forthcoming that I’ve seen. Would do well to look at competitors offerings as I think the app needs to up its game if it’s to continue to compete.
This App is good when you’re in it but it is constantly logging me out and I end up resetting my password every time I get a new notification.
I only use the app every now and then but every time I open it it’s logged me out… so very annoying…. It’s way more trouble to log into than my online banking and tbh not very exciting once you’ve actually got there. How is this stuff being sold to schools?? Oh yeah, it’s public money init.
The app is ok but keeps forgetting login information so I have to keep logging back in. Very annoying.
If you exit the app / change apps while looking at the points page, the next time you reopen the app, it’s just a white screen and needs to be closers and restarted. Honestly, that’s just the tip of the iceberg….. schools, if you’re reading this, don’t buy this software unless they fix it! Over a year since the last update
I have to download the app 2 or 3 times a week. Hate it.
This is a terrible app. It freezes daily and the only way to revive it is to switch off my whole phone and then switch it back on.
Every time I load the app it shows a white screen. I have to swipe and close to restsrt the app.
I am fully updated and using a Iphone 11pro.
Can this bug be fixed?
Have to remove app and reinstall EVERY time. Otherwise it’s just a white screen. V poor.
I have to reinstall this every time I want to use it - what is the point?!
Our school had moved from two more effective apps for two different purposes (homework and timetable/student behaviour) to this. Good to have it all in one place but there are a few frustrations. On an iPhone the app ‘crashes’ or doesn’t reopen giving you a blank screen when you revisit later in the day or next day and you have to close it by swiping up your apps, before restarting it.
The homework files don’t all open to view easily on apple devices.
School has started putting important announcements on here but the app does not send notifications so they are missed! Pointless
Hi, this is great app when used to full potential with place to check homework set, feedback, and behaviour. Great on student app you can message teachers. But found both glitchy so constantly going to blank screen and needing to restart phone to get it to work. If this can be sorted would be 5 stars. Currently frustrating.
Parents app is unreliable, horrible to use and needs work.
Just no ok?
Have to delete and reinstall every time I want to use it. Needs updating
This app seems to have gone from bad to worse. I’m having to reinstall it on a daily basis. Please sort this out, it would be so useful if it actually worked efficiently.
This is the most annoying app I’ve ever used. If it wasn’t for the school; it would be gone! I have once again opened the app to find a white blank screen! The same on the pupils version of the app. It’s utterly useless. So I have to delete the app and reinstall it … again… (iOS and your app are both latest versions).
The app worked perfectly well up until the IOS15 update. Now it is mostly just a blank white screen and you have to turn your phone off and on for it to spring back into life (albeit temporarily).
My wife has experienced the same issue after upgrading, so I’m sure it is a compatibility issue.
Can’t open the apps again. Rubbish
Never opens first time - have to switch phone off and on for app to open.
I don’t know what is going on with this App. No day goes by when I have to delete the app and re-install it to make it work or read from it. It’s shocking how bad it is. Somebody please have a look at it an sort it out. A lot of parents depend on this to follow their kids progress. Surely you can do better. It use to be ok about 6 months ago. Not sure why it’s gone down hill. It’s a real shame as it was good.
Since iOS upgrade just staring at a blank screen can’t access anything. Even before the upgrade it worked when it wanted. Pretty crap app
I find that after a couple of looks at homework etc, I then have to switch my phone off and on again as I can’t get back into the app. Really annoying when it happens when flicking between my two children.
It’s just pretty rubbish!!
Since upgrading my iPhone to iOS 15 the app consistently fails to re-open when you return to it after a period of time. It’s necessary to close the app and then reopen it.
It’s astonishing how terrible this app looks and how badly it’s preforms it’s software is probably on par with a calculator it really isn’t hard to put a tiny bit of effort into the design and feel of your app when it’s made for children, at least try and make it more colourful not Just black and white completely pasted across the entire screen
Think the developers need to go back to school
An obvious one would be to have the option fir homework due dates feed to everyday calendars. Really old tech, astonishing it isn’t there.
Also the behaviour points are ok but without being able to dig more into the specific detail of why a point has been awarded, it’s pretty meaningless. Repeatedly reading that my child has scored a pony for “curiosity” is lovely but I would like to know what it’s for.
That’s after 15 minutes of using it.
At this point I’ve only just installed the app. It’s not been used for school related stuff.
Asked to sign in after only signing up 24 hours ago.
Integration with saved passwords not working after resetting password. Going on the website with the same password works fine.
Room for improvement.
The only way I can access this is by going on google or opening from the App Store. It seems the app icon has disappeared but I haven’t uninstalled it so I can’t download it again 🤷🏻♀️ how can I get the icon back up
I wrote a review saying that the grammar was wrong in the letter sent with the password generated with class charts as it said “…..s’s behaviour” This review was deleted!
The focus on ‘behaviour’ in the app is in my view more to meet Ofsted criteria than be relevant for individual pupils.
Other reviews mention it not remembering the password, a password manager could be used but only if one logs in on their website first to save the password and then selected while logging in the app.
Suddenly stopped loading on iPhone…. Been like this for 2 days now?
Maybe an update is due?
Needs to be sorted quickly.
Can’t open the app since the latest iOS update. The home page goes blank. Using iPhone 12 Pro and iOS 14.5.1
i really don’t like it
I appreciate the app but there’s no further information about why is the detention or the positive behaviour for. It would be great if that possibly added in next update.
As if, life as a parent isn’t hard enough, this app needs serious improvements.
Parents and students have to merge in to the online communication world as years pass, the least we expect is a working app!
This app does nothing but make me anxious constantly. This app has altogether just put me off school. Used to be like it, but this is just out of line mate.
The layout was better before the last update. The homework menu was simple and you could access previous completed work easily. The new format has made old work irretrievable and the information bars at the top are not accurate, do not open as links to work and generally get in the way. Please go back to how it was!!!
This app is amazing. I get to see all the information I need to make sure my child is doing well at school.
Great app but has stopped working on iPad 3 even though it says Iso 9 required
App works well, but the app needs a pop up notification for when homework is set and approaching the due date. This is needed on both parent and student versions.
The app would be clearer if it just showed incomplete including optional homework,(see my notes below) for all dates, and hide, by default, all the submitted and complete homework.
Add a option to temporarily redisplay what has been hidden, but then default back to incomplete only.
We got caught out during lockdown when some set homework had disappeared due to the date filter, which, we didn't realise could be set, we thought we were all up to date, but lots of had dropped off screen.
This change would encourage frequent use of the app encouraging children to tick off properly, as every one likes to see a clear screen.
Although we can’t see this, there may be a teacher version, please add a option for the teacher to identify homework as mandatory or optional / additional.
Developers please consider this request I’m sure other parents would agree
Took ages to go through the process of setting this up and now every time I open it I have to sign in again despite the remember me button being ticked.
App is ok but missing notifications when new homework is set and deadlines approaching - this app has so much potential!