As other have said, all the fields are blank on the sign up page. Very disappointing after taking delivery of a brand new car…

Battery status cannot be updated. I tried logout then login, uninstall and reinstall it. Does not help. And after reinstall it, all trips data gone too. Really annoying.

I’ve had the Peugeot app for a number of years it worked fine except when updated it took a while to get back to its old self. But after this latest update most of the time the app will not load l have to reboot my phone and sign in again, I now have no old data, it has only registered 5 trips at the beginning of March apparently I’ve gone there but not returned or I have come back from somewhere I have not been, that is until the 26th then half a trip recorded. Don’t send out emails boasting about what this new app will do until you can get it to work first time EVERY TIME. Just had a response and asked to fill in a link, The first three boxes won’t let you enter anything so I filled in the next two clicked on the button and guess what first three boxes highlighted in red so you cannot move on. That’s something else that you haven’t got working correctly, l would have thought that app, questionnaires would have been tested and work on all formats computers, laptops, iPads, phones etc. I use an iPad not that it should matter. Looking forward to your response. It’s been a few months since I replied to you asking me to fill in a link (which did not work) and still no response, it looks to me as if you are not going to bother replying or even fixing the app, if you cannot fix it please have the courtesy to say so and not just say we’re looking into the problem as I think you have had enough time to try and sort something out. App still the same it doesn’t look like your going to do anything about it.I’ve read a few reviews and you seem to have two or three standard reply’s computer generated? At least have a human reply. I have just replaced my 2008 with with a new 2008 GT on 15/1/22 and connected my phone to the car it’s now 5/2/22 and the app has not worked this month yet and only worked for about 8 days on and off last month, I was hoping a new car the latest software (which I had to take back to the garage to update to the latest version)things would better but no nothing has changed and it doesn’t look like it’s going to happen. Pity because when it works it’s a good app. HERE WE GO AGAIN. About April 2022 the app started working fine and has done so until this week my car has been in the body shop for 10 days so the app has not been running, when I got my car back the app did not open automatically (it used to) so I tried to sign in and no matter how I did it the same message came up wrong email or password it wasn’t. I got an email to reset the password which I did and again that didn’t work I tried numerous combinations and yes I used upper and lower case numbers and symbols with no more than 16 in the password. Please tell me how to get back into the app because it’s been great for a couple of years just what I want. 8/4/2024 Just found out the password update link works at last, Let’s see how long this lasts before an update mucks it up again.

Peugeot please tell me how to use the new recently updated app that is supposed to allow 80 % charge auto cut off? It just does not seem to exist?

After latest update still sketchy as hell virtually pointless

What a poor experience. Downloaded the app and spent 10 minutes trying to generate a compliant password.

If you want special characters you should learn how to handle them, not restrict users to a small selection.

If your server can’t handle passwords generated by strong password generators, you need to fix it.

After all that the app isn’t working because of a “technical issue”.

What a waste of time.

Latest update says you can restrict charging to 80% but there isn't any way to set this.

Still very annoyed with this app. Very hit & miss as to whether it connects with my car. Just cannot rely on it so I don’t bother looking anymore. If it connects so be it; if it doesn’t so be it 😡 Developers you need to sort this once and for all Following the latest update on 26/9/23 version 1.41.0 the app has failed to function. What are you doing about it 😡 This is what it said…” This new release includes the following improvements : Communication support and improvements for better connection between car and the App to ensure trips record and remote functions Map & soft update will help you proceed with the update of your soft and map update Preview ACCESS TO ALL THE INFORMATION ABOUT YOUR VEHICLE FIND” I don’t think so my app has failed to record any trips since 25/9/23

Continues to prove ineffective. Does not link to my car so unable to record any journeys. Have signed in/out several time and even paired again to no avail. The Developers do need to sort this otherwise it’s a useless piece of equipment 😡

Just trying to register my new car but all the fields are blank for my details so I don’t know what details to input.

I am just fed up with this usrless app

1. Using it in conjunction with Apple CarPlay it insists I sign on before a journey. As my password is generated by a password manager and the app does not link with it it means opening the password manager copying the password and then pasting it into the app. Signing on will last a week or two and then we go through the process again. Who needs to go through this just to set off for each journey to the shops

2. About a month ago when signing on I got a message say g general server error and have not been able to sign on again.

3 This morning I tried to sign on and was forced to reset my password. This tells me there has been a major failure in the authentication process and I cannot have been the only person to be affected. I changed my password and it just loops round telling me to reset my password again. If I ignore this and try to sign on I get invalid login.

4. My car arrives without a handbook, but the app barely covers 25% of a handbook.

How anyone who uses this app can rate it as more than 1 I don’t know. Last time I had any response it was put down to the fault of Apple.

Got a email to login and change password did this and everything was gone telling me I had to activate everything again it said drive 20 mins so I did then it said stop and turn everything off and wait 5 mins I did then nothing was told drive 15 mins and nothing happened then I got a tech error then was told to drive 20 mins again it had reset it self to the start I then drone another 20 mins and nothing changed it’s still at the drive for 20 mins and the services on my account just shows awaiting activation pending

This app is garbage. What a complete horror show from start to finish. Customer service seem unwilling/unable to help. Still have no connect plus/e-remote services meaning I can’t use basic functions of my car like cabin pre-warm or basic charge management. I can’t get past the ‘trusted phone number’ part, every time entering the one time code presents an error. I suspect the server is operating on a different time to me which is invalidating codes before I even input them. Waste of time, avoid Peugeot if this is the level of competence they put into their software.

This app is awful for tracking journeys, it doesn’t update journey info for over a month and even then doesn’t add all journeys just says there is data missing, I have my phone connected at all times and has had this issue since 2020 (I’ve had the car since 2019)

App has been working fine until the 18th March when last driving route was recorded. App signed itself out and when I tried to sign in it wanted me to change password. Since then the app doesn’t seem to connect to vehicle and no routes are being recorded. It had been working well up until this point for a few months. Hope this can be fixed soon.

My first ev an e208. The app is quite basic. The remote conditioning feature is hit and miss. Constantly getting errors and failed connection to the car remotely in different places. Same with checking the remote charging. Constant fails to refresh. I need to refresh then close app then look to see if updated. Seems to be lots of people complaining about the same thing. When I’m in the car works a dream so it’s not Bluetooth or the usb. So off putting. My family have a Renault ev and a Volkswagen ev and both apps work remotely flawlessly. Don’t think a Peugeot will be my next car. I’m afraid the app is a big thing now. At times I have to go outside at work or home to unlock the car set pre conditioning and then lock.

This app is very poor, one of the most frustrating apps I’ve encountered. The app does not update the status of the charge, it’s been on 96% charge for 3 days showing date status of car also 3 days old, tried updating uninstalling app and reinstalling also reset car to factory settings but not success. Other functions working such as locking car etc. Great car but useless app which lets it down considerably as it’s useful to have some idea of the charge delivered to car without having to go back to the car

For the past 34 years I’ve always driven Nissan. I switched to Peugeot last month & I’m already loving it more than driving Nissan's. The ride, comfort & luxury are vastly superior. I have the new 2008, in black. It looks awesome, stylish design . An absolute pleasure to drive. Over the next few months I’m looking forward to seeing how good it is to live with, it’s already ticking all the right boxes. I’m extremely happy with it.

I’ve tried for months to sign up creating password. The app keeps saying “password does not meet complexity even though on the second field when I input it there’s a tick which tells me it does. Very frustrating as I need to use this app.

Please sort this out.

The app doesn’t trigger the “trusted” devices process so I can see journey data, I can’t use the e-remote functionality as it is stuck in “waiting activation” status.

1st level support said wait until 1.44.2 but no info on when that will be released.

Until then I have a subscription I can’t use.

Managed to work properly for about a month but now refuses to accept my (correct with biometrics) password and has locked me out. I’ve used various versions of the app for years with 3 Peugeots and different iPhones - it’s rarely managed to download data without opening the app, fails to add the petrol price, doesn’t recognise the location and is generally unreliable. Was hoping that the latest update had fixed the issues but now can’t even access my data. Useless!

Recently I had to logon to the app, first time since initially installed over 2 years ago.

I have now lost all of my driving data and no longer can access the Charging or Pre conditioning sections of the app.

Like everyone else I can no longer log in to the app. Clearly it is a known issue which is not being fixed. Raising with support just gets no response.

If their lack of support, communication and proactive behaviour is how they’re headed I will not be buying another Peugeot and I won’t be recommending them based on my experience.

This app is terrible, constantly not connecting to my car, when you using the wireless connection via the car’s system. I was unable to activate the digital service records via the app as well. Just a terrible app in terms of usability.

When it works it’s the slowest app I’ve ever used.

That’s if it hasn’t suddenly forgotten who you are. Then there’s no chance.

App crashed after 3 weeks and lost all my journeys, which could not be reloaded despite the app recognising me and the car when I reinstalled the app. Statistics are confused between miles and km, some of the charts and summaries are annotated as miles but clearly actually show kilometres. App often fails to connect to the car unless you are actually sitting in the car. Some incorrect punctuation (e.g. ‘journeys’ expressed as ‘journey’s’). Does the basics but no advanced functionality such as remote unlock or diagnostics.

I’ve tried to reset my password 20 times … now each time complying with the rules yet I get a message only telling me I’ve made an error. What error? It won’t tell me. So I can’t reset my password. What a load of rubbish.

Was broken, then fixed and now broken again. No remote connection to my e208 😞

Not simple. Not easy. Not working and not contactable so I will not be wasting anymore time trying to get it to work.

After filling a complaint about being unable to login, three weeks on, the app finally suggests to reset the password. However, no matter what I try my password does not pass their checks. Even if I suggest a 20 symbol password with plentiful of special characters etc. it obviously does not work!

It can’t even be described as that. It just doesn’t work at all, and the support is non-existent

This is frustrating and useless. I cannot log into my app at all, though my wife has no issue with hers. Same car, two drivers, one can use the app, the other cannot even get logged in and even trying to set a new password, according to YOUR specifications, it doesn’t accept the new password at all. What is the issue here?

Impossible to sign in since new update

This is the worst app I’ve ever used and the Stellantis Remote Services (RS) the worst of any manufacturer. All it can do is query the state of charge (SiC) and turn preconditioning on and off.

It fails to even connect to the car about 25%-30% of the time. When it does, the SoC is out of date and you need to manually refresh the data, which takes forever or similarly often fails to connect.

Stellantis regularly denies access until you reset your password - happened to me twice in the last three weeks. And then the reset failed. All the time locking me out of the RS until I have it another try later.

If you share the car, only one device can have access to RS. When I tried to set it up on my partner’s mobile it unsubscribed me from RS completely.

As of this year, Stellantis now charge a subscription to RS. It’s not worth it. In fact I should be charging them for field testing their inept app implementation. And if access to remote services is important to you, then think twice about buying a Stellantis car at all.

Always playing up, can’t login this morning. Always issues with connectivity with car even though car is fully charged!

This app is truly awful. It doesn’t reliably connect to the vehicle and so the features are effectively useless. It has genuinely spoiled the overall experience of purchasing the car (an e-2008) The dealership teams must dread selling a new car - their hard work and attention to detail is quickly lost and replaced by frustration and annoyance at the uselessness of the app!!! I hope someone read this review and get a grip of the dev team pronto - this app needs a major sorting out and quickly!!

You are able to log in to the app successfully, however it immediately flags up a technical

Error message and you can go no further. Have tried it under multiple wifi and with data connection and still no joy. Very frustrating.

I’ve had this app since buying a new car 6 weeks ago and I have yet to manage to sign in. Taken to a page to log in which said successful but then back on the app a message that says a technical error has occurred. I’ve tried every day multiple times to no avail. Tried the contact us button and wasted my time writing a message as I’ve heard nothing in over a month!!!

This app is devoid of use for car owners and seems to be only useful for Peugeot selling their services and spare parts. It wants to take over on journeys and provides no information about things like status of charge in car. Clunky and difficult to use.

Haven’t been able to successfully log in once, it keeps saying there is a “Technical problem please contact us” and when I do, I don’t hear back.

Utterly useless and very disappointing.

Great car terrible app. Works less than half the time. I’m constantly having to close the app and reopen to get it to work. My friend bought a new EV and was looking at this app and couldn’t believe how useless it is. I’m at a charging station just off the highway waiting for the car to charge and the app just won’t connect to tell me how much longer till fully charged. I’m 200m away from the car and if it wasn’t pouring with rain I probably would just walk over to the car. Why have an app if it doesn’t work? Also, stop trying to sell me a car through the app! I have a brand new car with an awful app. Spend time sorting the app out with useful features.

Have been logged out and now can’t log in again. Just takes me to a blank screen. Has been like this for days. It was working, now it’s not, so the developers have broken it. They haven’t fixed it yet, so they’ve broken it beyond their ability to fix. This is simply mind-boggling…

I successfully used the app for 5 months but now the app accepts my initial log in details but then takes me to a page saying they need more info from me. However the email field is bugged and won’t allow typing - so of course I cannot submit the form because it tells me I didn’t fill in the essential email field.

I have tried over 20 times from various browsers.

Useless app 😡

Stuck in login loop - like everyone else. What a shambles………

This was great until a few days ago when it signed me out and I can’t sign back in!! Keeps going back to the log in page

iOS version ceased to work, and apparently dev doesn’t give any updates. Stuck in login loop forever.

Can’t login in to app. Tried resetting password. Seems to be a problem for a lot of people.

I have a my Citroen app which works perfectly but for some reason the my Peugeot one doesn’t work at all. No matter how many times I reset/verify etc… I can’t log in!

Don’t bother the desktop and mobile don’t function. Spurious links to websites don’t work. The website is not much better.

App is absolutely rubbish can’t sign in unless you have enough letters and numbers and four symbols but no more than two identical symbols WHAT YOU NEED IS A DEGREE A GOOD MEMORY AND A LOT OF PATIENCE thats only to get logged in

I can’t get the link for a software update.

Tried several times.

I’ve struggled with this app since installing it for my new E-traveller. It’s good for downloading the journey and possibly maintenance but for me that’s where it ends. I keep getting a “failed to connect to vehicle” even when I have strong WiFi and in the car connected to Bluetooth, I registered for free -e routes connected service until July and can’t use it (keep getting - A technical problem has occurred please try later). I don’t trust the plan your route because the real time range is so different from what has been quoted, but time will tell once I get used to this.

There are no video tutorials so don’t know why that’s included

I’ve been using this app for nearly 3 years now and I can’t think of a single thing that has improved in the app during this time. It regularly fails to connect to my vehicle, therefore not showing updated battery status. This makes it fairly useless as an app. The best aspect of it is the pre-conditioning which does seem to be fairly reliable - so that’s what the two stars are awarded for. But otherwise it’s just too buggy, frustrating, needing regular manual refreshing which only works some of the time. I really wish Peugeot had been able to improve things a bit more during the past 3 years. All we’ve seen is an icon change and a font change - both of which are brand changes and not tangible improvements for us users and Peugeot owners.

I tried, I mean a French system in France has to be ok right?. This app is the worst app I have ever used, this year I updated the app and the car to the latest upgrade version and set a route.

Off the ferry and on my way to the first charger recommend, 20% battery state, I arrived at the charger. An empty field in the middle of nowhere. I called Peugeot support using the SOS button and was put into a Hold, 45 minutes later we discovered that the Peugeot support was actually just a call centre that would call the French version of the RAC. Pathetic response and waste of time. I ended up searching for Lidl’s as they have chargers. These are rarely on the app at all. The route planner and the vehicle built in planner assumes that I need a petrol/diesel station and only shows these on the sat nav system. I have a case for this issue but Peugeot refuse to accept the issue. Have to say that this will be my last Peugeot. The software is very much required to be accurate on an EV.

One of the worst Apps I use. Sometimes it hangs when I get into the car - have to close and reopen, sometimes it asks fir my PIN, sometimes it works. But if I then plug in to use CarPlay it starts again!!! Arghhh!!! Also depending what I do on the phone it can cut off the radio and I have to reselect the radio source and then go back to CarPlay and reselect the App I want to use. Hellish!!! Really needs to be rebuilt.

Update after a year or two - better day to day but if travelling and charging it is so slow to update on charge status (or fails to update). Makes monitoring charge whilst get coffee, etc a real pain!!! 😩

I honestly try to keep positive but i’m now close to uninstalling this app. I’ve found recently that it now asks every time to connect via bluetooth which is irritating and it’s 50/50 if i get past the login screen. After each ios and peugeot update this seems to be getting worse.

Once you’re logged in, it still contains some good information about your driving and when the vehicle touch screen system has an update.

Unfortunately, with my car that once you connect via carplay the bluetooth disconnects anyway - so i rarely remember to sync to the app 🤪 not sure if this is caused by the app or the navigation system? It would be much better if the app can continue working when connected to carplay.

This is honestly one of the worst apps I've ever had the misfortune to have to use. Aside from the fact it hardly ever connects, logs you out constantly, doesn't show the actual charge on the car until you refresh about 5 times, tells you your vehicle is underground and can't connect for no reason... it's just generally awful functionality! How on earth is there STILL not an option to set a time to stop the charge?!? If using a cheaper electricity rate to charge, I don't want to have to set an alarm to switch the app to "delay charge" in order to stop it. Furthermore, when the app doesn't connect for the 50th time of refreshing, I don't want to have to get up in the middle of the night to manually stop the charge myself!

I don't understand how an app by a company as big as Peugeot is so badly executed! It really needs improving drastically!

I have had my 3008 hybrid for 1 year now. And the connectivity to his app is horrendous. I’d like to be able to check in the app how my car is charging. But it never connects. I’d also like it to connect automatically to my car when I start it rather than having to give permission every single time. I’ve had different cars in the past. And as much as I love my car. The app has a long long way to go. Every time the app updates I hold my breath thinking … maybe it’s fixed. And every time I try to connect to my car… I sorely disappointed. Peugeot get your act together. The recent update this week has actually made connecting to car worse… I didn’t think it could get any worse

This app gives me access to my new car’s handbook. And that’s it. It is supposed to connect and log my journeys. And give an update as to my 308’s mileage. It worked twice. My first two journeys are there and the car’s location was correct. It’s never worked since. It does not record journeys. It does not update the car’s mileage. It does not show the car’s correct location. I’ve reinstalled the app. I have paired and un-paired. I have tried starting the car with the app open and opening the app after. I’ve tried with Car Play active and with Car Play inactive. I’ve tried initiating the Bluetooth connection from the car and I’ve tried initiating it from the phone. Nothing works. I’ve tried driving around with the app open and I’ve tried with it closed. Occasionally the app says “connected to car” but does nothing else. I’ve tried setting the Sat nab from the app. I get the “next time it connects to car it will update” message. And then nothing. Once I got something badly-translated which meant “sending details to car” but after 5 minutes of nothing I just forced closed the app. Suffice to say it does not work. It does not do what it claims to do, and therefore it’s a one-star and I won’t be using it.

Think this app is very clever and helpful but needs some work doing to it. My drives don’t always register which is very frustrating. Myself and my partner have the app on our phones but only one registered account, but she has drives I don’t have and I have loads of drives she doesn’t have. Due to the drives not registering all the time my car location is often wrong and I have to self update it. I think the app has so much potential to add more in and be a fantastic addition to the cars themselves, but looking at other car manufacturers apps and they are so much more detailed.

This app is just awful. By far the worst car app I’ve ever had (and I’ve had a few cars in my time).

The main purpose of this app, for me, is to see the current charge status of my EV car. Yet every time I open the app it either crashes or doesn’t update the time and date so I can see the charge status in real time.

My car is currently on charge, I know it is because I’m paying for the electric, the car is flashing to say it’s charging as the dashboard says it’s charging as well however, the app, hasn’t updated since 16:55 and it’s now currently, 21:03. I’ve tried pulling the screen now to force refresh, pressed the refresh button. Deleted the app and installed it again with no luck either. There’s so many things that either don’t work or are useless on this app but this is just the main one for me.

It’s also REALLY annoying that my phone (iPhone 11 pro) asks to connect to my car EACH AND EVERY TIME I connect it via USB. But I’m assuming that’s an iPhone thing as surely there can’t be anymore issues with this app!

I spent so much on this EV car that I now can’t even use one of the most important features of the app to go with the expensive car!

Ok, as a major global car manufacturer you need to address this app and its flaws.

1. Why does it need to constantly ask for approval to connect to bluetooth every time i turn the car on. Is should be an automated process once approval has been given on set up.

2. How can you not justify making this app EV specific? I dont need to know any options regarding an ICE.

3. Charging. According to peugeot documentation the optimal charge range is between 20% and 80%, so why do you not provide the option automatically stop the charge at 80%?

4. I like to option of setting up my next destination in the app but whats the point when it doesnt communicate the instruction when connected to the car?

5. Auto hand brake. Yes this isnt app specific but more of a car software issue. Surely this can get an app update to apply the brake when stationary as opposed to flicking the handbrake on. Ive had it on previous cars, granted not peugot but if other manufacturers can do it so can peugot.

Like the app and the car but you can make it so much better.

I’m trying to add the eRemote Control but subscription is pending, and I can’t access the Read More link because it’s telling me my browser blocks pop-ups. Pop-ups are not blocked in my Safari app, and open from any other app. I have no idea why my subscription to view charge status - frankly the only useful part of an app like this - is pending, not complete, and I can’t find out!

Also, the map widget doesn’t load a route to let me see what it has planned for me. Seemingly it will launch when I get into the car, but I want to see the proposed route now, with my phone in my hand, and so I can see available charge points en route.

So far not impressed with the app.

Having just taken delivery of a new car, the dealership told me to install this app. Which is fine. I’m finding it interesting - if a little scary given current fuel prices - to see how much the journeys cost, but get very frustrated at how poorly they are logged. I’ve made 2 long drives for work recently, give permission to track - and seriously, do you have to ask me every time I get in the car? - and neither has registered. Just when the data would have been most useful it lets you down.

So while I can see the potential, and I’m sure other functions will be very helpful in due course, I do think there is still some work to do for this app to be truly good.

I’ve had my car a few months now and over all I like it all being a few niggles. How ever this app is absolutely CRAP! I can hardly use the preheat function in my e208 the app just fails to work. A feature that I would love to use and one I’ve paid for in buying this car. It fails to connect half the time, is unresponsive and gives me incorrect data. Who ever at Peugeot is coding and developing this app you need to get rid off and pay some real developers to get this sorted. A complete rebuild of this app needs to be done from the ground up.

This isn’t just me but all over the internet there’s nothing but annoyance and frustration with this app.

Looking through some of these reviews it seems Peugeot are asking for feedback with there issues.

This shows me you haven’t even used the app because of you had you wouldn’t need to ask and you would have done something about it by now!

I can and will not Recommend this app or car for that matter to any one. Paying a lot of money and not being able to use all of my cars features is totally unacceptable!!!

As other users have reported, journey logging is hopeless. For there to be a chance of it working, you have to open the app before starting the car. Then, if you plug your phone in, to use car play, you have to make sure you unplug the phone and bring the app up before switching the car off. Even then, for me, only about 1 journey in 5 is recorded. Completely useless. This is on a brand spanking new car. There must be so many millions of Peugeot drivers out there (and I assume Citroen, DS and now Opel and Vauxhall are using the same technology) and journey logging doesn’t work? The charging section of the app works well enough, although it would be nice if it updated the state of charge every 15 minutes, say, so you don’t have to refresh it.

Not a bad app but still needs work. Do something with the bluetooth please. I’m giving permission to connect and record the journey every time. Make it happen automatically?

It is connected via bluetooth and the plug in the usb to go in car play mode. No! The car decides that it’s ok to stay connected with bluetooth. Who I am to think otherwise?

Update the maps or the system.

I have to download everything on a usb stick (maybe 30 minutes) which has to be at least 16gb and then start up the car, plug in the usb, keep the engine running in the driveway and wait there for an hour give or take. The car has build in wifi. Why not use it directly to my home router to download the update install it directly and make my life easier?

Least but not last, improve the app with car status. Did I lock it? Maybe I can check the app and find out but no. The journeys are not the most important thing on the app. Maybe car status with remote lock/unlock through the app would be nice. Think about it.

The app has many problems.

You can’t monitor charging most days, it just stays at zero and on days when it does refresh the data is wrong, if you refresh again the data is totally different.

There’s never, ever been close to the 41 mile range Peugot state is possible.

Petrol level has never shown accurate.

Even on buying the car they fitted the wrong onboard charger so limited to 3.1KWH.

The journey planner rarely transferred by Bluetooth and the trips, in 3 months have only recorded 7.

All in all it’s no use, I have to walk to the car and disturb the charge to monitor progress or take the estimate time on leaving vehivcle to move it from charging bay to avoid getting a ticket.

Disappointed just as when buying the car with wrong parts and 21 miles electric range, half what they claim. Was thinking buying the wife an E208 with 217 miles range but on real life this would work out 120 miles or so, assuming of course the car worked okay and fitted with parts they said they would fit.

Was offered a wall charger for £150 then 3 weeks later told I couldn’t have it, NA to plug in hybrids, yeah thanks.

Have a new e208 and this app is just so basic - a shame as the car is simply brilliant. The ONLY 2 useful things that works is turning on climate control and check charging status. Compared to say Tesla this app is in the dark ages.

Here are some examples.

1. Why do i have to confirm the Bluetooth connection everytime i connect via usb? Without this Apple car play will not work and it doesn't record the trip.

2. You can Search destination on app but cannot SEND to vehicle! You can save to favourites and then it will appear on car navigation

3. No wireless carplay. Even with wired carplay it randomly won't work and you have disconnect and reconnect the usb cable.

4. No Remote lock / check status. In fact no remote car control other than turning on remote charging and turn on climate control

5. The car has in car tomtom navigation app but I cannot link to my phone tomtom account so i can't sync my favourites / recent destination

6. To check latest battery charging status, the page for this in app doesnt auto update, i have to refresh the page - takes time - sends an omnious notification that charging is interrupted and then shows updated status and resumes charging

7. Last month it stopped recoginising my login, after many failed attempts, had to remove and reinstall app - lost record of all prev journeys

8. Doesnt readily show previous trips - quite convulated, impractical and generally useless feature

As an IT professional I can only assume they adopted the ‘write it, ship it’ policy and forgot the all important test and user interface for apple users. Oh dear where do I start Why does it keep asking me each time I drive to allow it to connect!! Do it automatically. If I miss it I get no stats That said I am lucky if it connects as it regularly hangs on start. Therefore I have to kill the app, open it again and then it usually works. When it does connect it works well, but it only get 3 stars because it only connects about 50% of the time Why cant I specify a switch off time for charging. My Mitsubishi has different programs for each day, take a look at what their hybrid offers

Wonderful piece of engineering. So pleased with all it does and driving on long journeys a pleasure. Lumber system on driver’s seat a great help with a bad back. The 2 litre Diesel engine on country roads a good choice for me living in the sticks! I often only get up to 7th gear. Superb gearbox effortless with 8 automatic gears. When I come to change the car in 2021 I wonder what technology will deliver then with so much on this car it is difficult to imagine ? Faultless car with great service from Keith Price Abergavenny ranks with the best all round car I have ever had the pleasure of driving. Well done to all.

Like other reviewers I love my car 208e GT but the app is pretty much useless. For one it does not store my email and password (or allow it to be stored on my iPhone. So every time I plug it I to the car it asks me to allow connection but then requires me to enter password etc. this is annoying because I’ve just got in the car to go somewhere and don’t want to spend time fiddling with this process. It does the same when I try to open the app at home. It would be far simpler for it to just connect via some form of secure handshake or just allow faceID to access.

I am also unable to connect to my car to set up the air con. Despite the app telling me charge, location etc (which I assume means I am connected to the car) it wont let me set the air con, telling me the car is not connected. This happens elsewhere too.

Both issues render the app pretty much useless for me. I guess others don’t have these issues so maybe it’s just me but I’m pretty tech savvy.

Don’t bother with this app… When it works it’s great but unfortunately it’s so hit and miss whether it actually does anything it’s untrue. Will frequently fail to record journeys and to even stand a chance of it doing anything, you have to have the app open all the time you’re driving in the car and not touch it for anything else at all. Forget going to a drive through and using your phone to pay - it’ll just fail to record journey even if it was bothering to do it in the first place; forget connecting CarPlay, it won’t record journey. Forget using Siri to change music streaming, it won’t record journey. You get the idea! Have told Peugeot support but they don’t seem to be able to do anything to rectify this woeful app…

This app in comparison to other car types is behind. You should be able to do a lot more from the app like you can with other makes. Since the new deployment the app is useless. Despite saying it’s paired with the car it does not record the trip. Why does it ask every time I start the car to allow the app access, this should be a setting allowing to happen if the user say that it’s ok. It’s a nightmare, you click allow and you get the load page and nothing happens. I have to shut the app down and start it again and it still does not work. The last update when it worked was 8 days ago and I use the car daily. Recently when I stopped and the engine switched off at the traffic light when it started again I was getting notifications to allow the app. The car was not off.. thanks

I’ve been using the app for the last 3 years since getting my 3008 and was great at first. Don’t know what you’ve done with these updates but the app is pretty much useless now. Always asks for permission to connect when you get into the car but it used to do this automatically. If the phone is in my pocket when I get in the car I won’t check my phone until the end of the journey so it’s not recorded my journey. Also it never works when launching the app each time. It just stays on the Peugeot logo screen but if you force close it and launch again then the app opens. It’s such a shame as the car is amazing but this app is shockingly bad. Do you guys not test this before releasing updates? I work in IT for a huge firm and if we released updates like this then someone would be fired. Please sort this out. From what I can see you just reply with a generic response to fill out a form. 😡😡

*update* the connectivity to my phone is now very slightly better since the most recent update, however it still misses out journeys. According to the app I have only driven my car 5 times in July (i have driven a lot more). A couple of years ago the app would of captured all the journeys in between connections and uploaded them. Please app developers read the reviews, and fix all the issues! *****

This app used to be really useful. It would log all the journeys that you took etc. Recently despite changing car the app now barely connects to my phone despite so much time sitting in my car trying to get it to connect. When the app does connect it misses out journeys. It is useful for letting you know when system updates are available, that’s about it.

Unfortunately you can’t give zero stars. Really bad performance and connectivity. I’ve been using the app, or rather trying to, since 2017. It used to connect via Bluetooth and update the car stats fairly regularly for about a year. But ever since, it fails to update via Bluetooth even though it states it’s connected to the vehicle. I’m using and iPhone X which is always updated to the latest iOS. Also, you cannot use the app whilst using Apple CarPlay. It also frequently stalls on the initial splash screen with the lion logo and will not open the app further. Really bad app in my opinion. Absolutely not point in developing and releasing an app if you are not going to support it competently and gets its basic functionality correct.

Where to start? It’s a great idea, but a lot of the basics of the car app are terrible. As others have pointed out, you need to resync/pair your device every time you get into car if you want to listen to music or receive/make calls. This also applies if you turn off the engine and start it again even when not left the car!!

Any update will force you eventually to delete the app, reinstall, and go through first time pair up and then resync again. I had to do this twice now. I have given up on updating the app or the satnav through it. It’s frustrating, time consuming, slow and cumbersome.

It’s very useful to see charging progress etc, but isn’t this one of the main features for a phone app designed to be used with an e car?!

I can see myself using the app to try and book a service once it’s due and I hopefully will get a friendly reminder. Time will tell . .

Please improve the app properly, so it requires on update that works and doesn’t need the user to go through painstakingly slow setup again.

I should have noted the overwhelmingly poor reviews of this app. However, I did download it because I liked the concept but have found, like many others, that it doesn’t update journeys and there are many other annoying buggy issues.

Have noticed as well with other negative reviews that someone, presumably from Peugeot, replies with a standard format reply asking for more information via a link but you never seem to see how the issue was resolved (if it ever was - with the large number of continuing poor reviews, I don’t think the app developers are offering an app acceptable customer service).

Developers, please don’t be lazy and reply to this with your standard reply, all we ask for is for the app to work properly (you surely have enough feedback by now to know it doesn’t) and for some decent support for the app. Thank you.

After many months of this APP not working or updating. A couple of days ago I decided to delete my vehicle from the APP and logged out which I have done previously. After logging back in and adding my vehicle it appears to be working again and correctly updated my journey and data.

Peugeot Customer Support did contact me regarding this problem requesting additional information, but hopefully this will not be necessary now as it’s working which I hope will continue as it’s such a useful APP.

………………………………………………

This used to be a brilliant APP many months ago, very reliable in monitoring place’s travelled including costs. I have the Peugeot 2008 and the iPhone SE 2020, the phone is correctly connected to the car system by Bluetooth, the last time it connected was for a single short journey in April 2021. I have also updated the car software recently hoping that it would work correctly, but unfortunately this made no difference. I also uninstalled the APP and reconnected once again but without success. Such a shame that this APP is now not working as I really found it so useful.

It’s a good app with potential. It’s a little temperamental when trying to see the latest figures whilst the car is parked up and away from me. The journey log is now a real pain that I don’t even bother opening the app and accepting the data requests. It should just ask this once then get on with it. The app could also do so much more. It should be part of the alarm system so you can receive notifications if the alarm is triggered or the car is hit. Being able to look at diagnostics would be handy, such as battery level, temp etc. I’d also like it to refresh every time I open the app, not sit there showing data from a time earlier in the day. Apart from the above, it’s not bad.

I have an e-2008 GT for just over 6 months now and absolutely love the car. However to use some of the cars main features ie pre-conditioning of the cabin and charging information you need to use the app. The app works well 40% of the time be it extremely slow. Often you have to force close and reopen on launch as it just sticks on the logo screen (why). Sometimes it will randomly sign you out. Often it will fail to update charge status etc but give you no explication why. Often the charge status and pre-conditioning are out of sync. Or worst it will say forever it’s sending your command to pre-condition but never confirm it’s sent. To add more insult the car now tells me it’s for a service at four thousand odd miles when it’s not due till eight cause they have programmed the computer in KM and wrongly converted it to miles 😅😂 you honestly wouldn’t believe they’re one of the largest car manufacturers. I feel they have tried to imitate the best features of the Tesla app however they have not been successful in the implementation. 8/10 for effort, 0/10 for implementation. 100% recommend the car just sadly avoid the tech.

I’ve been using this app for months. I drive an e208 and use Apple CarPlay. They just don’t work together and the app constantly distracts the driver by asking to connect to the car.

The other issue is remotely monitoring when the car is charging so I can see how full the battery is when I leave the car at a charging station. This feature worked well on an earlier release, the latest release actually stops the car charging and today left me without enough charge to get home.

When trying to check state of charge on the app I’m given the spinning time symbol and then no update.

Therefore I cannot see my state of charge. When I went back to the car it was at the state of charge of the last successful check on the app.

The app has also been repeatedly asking me to sign in again, twice today, and wants my 4 digit passcode on a regular basis too.

We are not your beta testers. This app in it’s current version is very poor and hampers the ownership experience. I suggest you do some hard work and do it soon.

Another update has broken the app, last year I couldn’t log on for 3 months after an update, now the app connects to my car but no data ie mileage, journeys etc shows on the app, this worked fine until I updated the app.

Yet again Peugeot an issue with their software, this appears to be the norm with Peugeot after an update, my 3008 is three years old and I intend to purchase a new car this year, I was looking at a new 3008 as I love the car but these constant issues with their connected apps has as made me look at purchasing a new Kia and with their 7 year warranty are very attractive.

People including myself want connected apps so you can check Petrol, servicing etc while away from your car but it appears Peugeot have major issues in that area.

I put the following review on here on 28th November and you didn’t even bother to put the usual useless response.

It’s now 2 months later and nothing has changed, in fact if anything it’s worse. The app is still as useless as it was in November - not something you expect from what is supposed to be a reputable manufacturer

Come on Peugeot, you’ve brought your cars into the 21st century so isn’t it time your app did the same

“I’ve had this app since early 2017 when I bought one of the new 3008s. It was brilliant, never failed. I used the app regularly for the 3 years I had the car and it recorded every journey, my mpg, fuel costs, dates when the service is due and the map was always spot on when identifying where my car was.

Fast forward to March 2020 when I swapped my 3008 for a new 2008 and suddenly the app is a pile of crap. I don’t know what you have done to it but it never keeps up to date. According to the app I’ve done 2 journeys during November, on the 1st and 5th, and both do not show that I returned home. The map has no idea of the location of the car and the mileage is hundreds of miles out of date.

I’ve tried everything to get it to work properly but to no avail. I might as well remove the app altogether as it doesn’t give me any information at all.

Very disappointing considering it was perfect until I changed cars. Perhaps you just don’t like the new 2008s.”

In common with other reviews I find the app just does not work reliably. Journeys are not logged, the position of the car is wrong and so is the fuel level. The reason is probably that I use CarPlay based on what other reviewers have written. I have raised this as a customer complaint but, after providing all the requested information, the agent said he was going to escalate it to a manager. 7 weeks on no further contact and the original complaint has been marked as closed. So the only way to follow up is to raise a new complaint. The app has potential, although the MercedesMe one is better, but since it only works if you don't connect the phone with a cable (necessary both for CarPlay and charging on an iPhone 7) it is useless.

Down loaded app to phone and connected or linked to car.

Log in to app and access home page and it throws you out?

When you can get in there is no trip, no battery life, not battery management etc.

Then when you try and return to home page it kicks you out again this is a very poor app and has it been for the info in the car I am unsure how people manage.

My E330 BMW app showed me battery level, how much was charged whilst on charge remotely, allowed be to see average and battery use per mile full trip battery stats.

Peugeot Home page shows the car, I know what that looks likes, the location of the car? I know where that is I parked it there? And booking service stuff and maintenance.

Also hit and miss on the log in wrong password or email ?

In short a really poor and useless app I am unsure how it has got 4 out of 5 there must be many Peugeot employees being asked to submit good reports or no pay rise or fear of being sacked 🤣🤪.

If you have to down load down load but you are going to be disappointed.

Has so much potential but completely useless. Logs you out of the app all the time then says your password is incorrect - reset password and use new password and still says password is wrong! When you can log in it doesn’t update after each journey, it can go weeks without updating so makes many of the functions useless. such a shame as it could be so useful.

**Edit** Contacted customer support as requested and never heard anything back. Deleted app and reinstalled it and lost 6 months worth of data - what’s the point of having to log in if your data isn’t saved to your account? Completely useless and I’m angry that a company can be so incompetent and unable to address an issue that is clearly being reported by so many people. If I could give it 0 stars then I would, purely for its lack of use-ability and lack of reliability.

I would like to give this application more stars, because it was great when it was working. But sadly since few months it hasn’t been that great.

For the past few months it constantly logs me out on its own and it’s impossible to log in back again. When I’m logged out it doesn’t record trips. Bluetooth works fine by the way. The problem is that I can only log in when I’m at home and use my own Wi-Fi network. So if I’m at home I can open the app (log in if necessary) then drive and at the end of the trip it transfers the details of the trip to the app. But as soon as I leave the app it won’t open again or doesn’t let me log in again, saying incorrect name or password. It just won’t open again even if the mobile internet is at full strength of 4G and everything else works just fine. Subsequently it doesn’t record any return trips, and even if I log in again at home all the remaining details are lost.

There was no problem before, if occasionally app stopped working I was able to receive missing details at the end of the next trip. It is a nightmare now, and a great shame because I need it for work to record work trips. At the moment I can only record trips originating from my home, but not the return or anything between.

I tried reinstalling the app, and Bluetooth connections but still no luck. Please can you make it work again?

Only had the 3008 a few months. The car is amazing the Control App My Peugeot is less than useless

It now just crashes regardless of which IOS device I use.

There is no easy way to get support. I had Mitsubishi before and that was rock solid and feature rich.

Please get this sorted as I like the app for the electric side of the cars features.

I also get no Nav features on this. Very disappointed

Please note your very unhelpful response just makes it worse. I have reported the issue 3 times to customer service using the so called web form only to be told this should be fixed in a future release but we do not know when that will be. The case is then simply closed with no updates or progress. This is a very unhelpful response and a stock answer. It would be more suitable to give a time line for the update.

Recent update logged me out as usual but now when I try to login I am informed my password or email is incorrect. So I set out to reset my password - the app requests my email and 30 seconds later I get an email with a link to reset it. Set the new password successfully and back to the app - to be told that either my password or email are incorrect. 3 years of car data and the only access I have to map updates for the agreed 5 year term. Makes absolute no sense and really really frustrated by the lack of tech support, contact details or anything other than a broken process set to antagonise more than me!!!

** So deleting the app and reinstalling it resolves the login problem but all the car data is gone. Horrendous failure - really annoyed with you Peugeot and only for the need to use the app to get mapping links, it would be deleted and I’d never trust you with any of my data ever again!!! Absolutely shocking - take all the data I can provide and then introduce updates that deprive me of access to it and no published process to support me retrieve it. Really disappointed. Avoid!

Running this app with a e208 and this really should be a supplement to the car, but for some

reason Peugeot have made this the only way to manage the battery for the e208 Allure trim or below?!

However, the app is flakey. Most of the time it works, but sending commands to the car can be hit or miss with the app not being successful in sending the command even when the car hasn’t moved for several days and remains fully charged within a few meters of the phone running the app.

The battery status shown in the app can also register at 0% when the car is fully charged and hasn’t moved (we are in Covid 19 lockdown) - why??

Why can’t EV owners see the battery management of the car from the app? We want to see usage stats, set the charge limit of the battery and precondition the battery for cold weather driving (not just the cabin temperature).

Peugeot,

If you’re going to make this app the primary method to manage the e208 Allure trim or below (ie not top of the range), then you MUST make sure the app works seamlessly ALL OF THE TIME and contains the functionality EV owners require to manage the battery. It’s not good enough to have basic battery management features built in the car of the GT Model and not to be present in the other trim levels and missing from this app but in the same breath making this app the primary method of managing the car.

Please don’t insult me and give your standard response. The My Peugeot app was quite good until about a few weeks ago, where upon it wasn’t recognising my logon details. I deleted the app losing 3 years of data, and on reinstall started working again. A week later it’s not recognising me again despite resetting my password, it’s not letting me in. During the last week, it has been asking for logon and password quite frequently. It’s now getting beyond a joke that it’s asking for these details virtually each time I open the app. And now it’s not even letting me in.

If a user has to “align the sun and the stars” to get the app working, you’re going to turn people off

Having driven only Peugeot’s since 1989, and potentially moving to an electric platform next, which I understand relies on this app, then I do not have confidence. Please restore mine and everyone else’s who are going through the same issues.

App was working great and was really useful but the app kept on shutting down and restarting the entire infotainment system after being plugged into CarPlay. You would get 30 seconds into a song and it shut it down again on a loop. This Resulted in me having to restart the phone and reconnect. Initially thought it was the Car that was the problem as it was happening on 2 different phones. Persisted for months and was infuriating Then i discovered it was this app when asking to share information. Deleting it has solved the problem. I was ready for taking the car back to the dealership! Until this bug has been fixed i won’t be re-downloading. Shame too

Been using this since June. Although it easily connects via Bluetooth it can have the odd, very annoying blip. Sometimes although showing as connected via the vehicle touchscreen and on the iPhone, it will not record any data. When it works it is great, but I have too many missing journeys to enable an accurate reading of data. The total miles traveled by the vehicle and the app are in disagreement therefore so is the mpg/mpl. Another annoying issue present since the initial pairing is the Applications section on the vehicle touchscreen. All that shows is Settings, when that is tapped the screen reads that it is downloading the application. Icons briefly flash, the message 100% download shows, then the screen reverts to a message saying to download the app and how useful it is.

App itself is great. Knocks socks off apps for other 'leading' car manufacturers HOWEVER, I have had an issues with the connection of the app to the car. It is like it has a mind of its own where it sometimes connects and sometimes doesn't. Now, from what I have been reading from the last update release notes, this issue was addressed in the update but if anything I would go far as to say that it has become slightly worse. Genuinely love the app as I am a numbers guy and it keeps me interested on the journies I have made and how much fuel each journey consumed etc but this issue with the connectivity needs to be seamless where it connects first time every time when the car is turned on rather than turning the car on and off numerous times for the app to connect.

***Update - thanks for the email asking me to report this through customer service. I’ve done this many times and been repeatedly told you’re aware of the issue! That’s great you’re aware and have been for some time but an actual fix would be great.*** When will there be an update to the app that fixes the bug that disconnects Bluetooth when you plug your smartphone into the car to allow CarPlay functionality? You’ve updated the App recently but this bug has never been fixed. You acknowledge there is a bug/issue but an update on when this will be fixed would be appreciated. It’s pointless using the App as I use CarPlay and it’s also frustrating that you have to connect it with Bluetooth, wait until it shows connected, then when you plug it into USB for CarPlay functionality, it disconnects the Bluetooth function and journey isn’t logged. The workaround is when you arrive at your destination, unplug smartphone from USB cable, let it reconnect to Bluetooth and then turn the car off and it’s acknowledges the journey. So when will this finally be fixed?

The app works fairly well when not using CarPlay. But since I want to use CarPlay every time I drive then I am going to have to uninstall the app. Even if I don’t have the app open, about 5-15 minutes into the drive my CarPlay quits and a message appears on iPhone: “MyPeugeot would like to communicate with the BT_Peugeot”. The only way to get CarPlay back on the touchscreen is to unplug the lead from the phone and plug it back in, which is distracting, dangerous and illegal now that we can’t be touching phones while driving. I’ve messaged customer care since there was no other way to contact App developer, contrary to the app bio, and they confirmed that you cannot use both CarPlay with a lead and MyPeugeot app via Bluetooth as the may interfere with each other, which they clearly do for me. They did say that they hope it will be fixed with a new upgrade of the app but no time frame attached as to when that may be. So sadly for now, the only way to preserve using CarPlay 24/7, despite it has its own issues, is to delete the MyPeugeot app until I can see that they have a new version that works with CarPlay. It’s a shame because I think it information is really useful.

How can I sum it up. I bought the Peugeot 3008 and I didn’t even know the Peugeot app existed. My car dealer told me about the app when I picked my car up. To be honest I just thought oh yeah it won’t be good. Well if I had a hat to eat I would so all I can do is eat my words. The app is very informative from telling you how long you have driven to telling you what the consumption was on that trip. It tells you what the symbols mean on the dash should any of them come on. Can tell you where the cheapest petrol station, and I’m also told that if you pay for something at the dealership it can also be used as a tracker.

I have a VW app as I have a transporter van and being honest Peugeot knocks spots off it. In all fairness the VW app isn’t even in the same league as this.

I have to admit the Peugeot giant has finally awoken and I do believe they can give some of the German manufactures a run for there money. Honestly Peugeot stay with what you are doing please don’t change anything from the cars to the app.