2019-03-22
Notifications
I was woken up by a notification at 12.30am asking me to review my experience in the gym. I don’t recall allowing notifications. Other than that a handy app, although classes fill up very quickly.
Updating
-2
#21 in Top Free Apps > Health & Fitness
iPhone Screenshots
Description
The official David Lloyd Clubs app is compatible with iPhone and iPod Touch (iOS 8.0.0 or later). The app is available in English, Dutch, French, Spanish and Catalan.
The David Lloyd Clubs app is the easy and convenient way to view your club's timetables, book group exercise classes and book courts while on the move.
We will be releasing regular upgrades and enhancements, so look out for updates.
David Lloyd is currently exploring the following new app features after listening to members' feedback:
- In app registration
- Club attendance data
- Creche bookings
- Court bookings with a payment (bookings with H&F members)
- Class bookings with a fee (e.g. reformer pilates)
- Course bookings
What's New in Version 33.0.8
We update the David Lloyd Clubs app every fortnight so that we can regularly make it better for you. Get the latest version for all of the new available features. This version includes several bug fixes and performance improvements.
Seller
Name
David Lloyd Leisure Group LTD
Information
Developer
Categories
Version
33.0.8
Size
52.6 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 9.0 or later
Devices
iPhone 11 Pro Max, iPad Air 2 (Cellular), iPad mini Retina (Cellular), iPad Pro (11-inch), iPad (5th Generation) Wi-Fi, iPad (6th generation) Wi-Fi, iPod touch (6th Generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation) Wi-Fi + Cellular, iPad mini (5th Generation), iPad Pro, iPad mini 3, iPad mini 4 (Cellular), iPad mini 4, iPhone 11, iPod touch (7th generation), iPad mini 3 (Cellular), iPad Air, iPad Air 2, iPad Pro 12.9-inch (2nd generation), iPad Pro (Cellular), iPad Pro (9.7-inch) (Cellular), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad mini Retina, iPad Air (Cellular), iPad Air (3rd generation) Wi-Fi + Cellular, iPhone 6 Plus, iPad Air (3rd generation), iPad Pro (10.5-inch), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPhone 6, iPhone XR, iPhone XS, iPhone 6s, iPhone SE, iPhone 7 Plus, iPhone 6s Plus, iPhone 5s, iPhone X, iPhone 8, iPhone XS Max, iPhone 8 Plus, iPhone 7, iPhone 5, iPad (7th generation) Wi-Fi, iPhone 5c, iPad (7th generation) Wi-Fi + Cellular, iPad Air3, iPad Air3Cellular, iPad Mini5, iPad Mini5Cellular, iPhone 11 Pro, iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, Watch4
Languages
English, Dutch, French, German, Italian, Portuguese
App Store: Customer Ratings
Ratings & Reviews
2.5 of 5 (3 Ratings)
App Store: Customer Reviews
2019-03-20
Useful app
Finding this app really useful I just wished it properly supported iPhone XS Max. It doesn’t extend up to the notch and the tab buttons are too close to the home indicator
I can tell it’s not a native app as the transitions are a little slow and doesn’t support swipe to go back
2019-03-19
Annoying
Started getting annoying notifications for reviews every time I visit the club which is pretty much every day. Well done on forcing your customers to delete the app
2019-03-19
Always having problems booking a court
This app is rubbish always have problems booking they have to fix it on a weekly basis. Anyway the coaches get an extra day on everyone else to book a tennis court so the system is rigged against the ordinary member!
2019-03-06
Not working
Not been able to book classes for a week. Called, emailed, and been into David Lloyd- no one is able to help!
2019-03-04
Few improvements needed to timetable and bookings
Predominantly a good app however it’s frustrating to scroll down the timetable, select a class to view, and when you go back to the timetable, it has already scrolled all the way back to the start of the day. Would be better to return the user back to the previous position in the timetable.
Also, when a class is fully booked and alerts are set, when get a notification and click on it nothing happens-the class is still booked. Not obvious if the space has already been filled or what you need to do if you are notified that a space has become free.
2019-02-27
Stop asking me to rate my visit
The app is fine in terms of function. I can book classes with no issue. But every single time I use it or go to the gym it asks me to rate my visit and takes me through an irritating feedback process. I understand that feedback helps them improve but for the love of god, I go to the gym almost every day and this is harassment. Please stop asking me for feedback or it will become increasingly negative to the point where I will launch a campaign against the app, taking it to the supreme courts, arguing it infringes on my right to left the hell alone
2019-02-27
Update does not work!
Terrible! You download the new app, enter your log in details, and get the message ‘Oops, there is a problem, please try later’. So now I can’t use the app at all. Even tried resetting my password. Oh dear David Lloyd. What’s the point in an app that doesn’t let you log in? Lots of lost custom. RUBBISH!!
2019-02-27
Not good
Latest version seems to have problems showing bookings. Saying may not be up to date please try again later.
2019-02-27
Features keep disappearing
This app is really annoying. The option to book crèche places keeps vanishing and then reappearing. Yesterday I booked a crèche place. Today i can’t book another place. I’ve logged out and in again. Deleted and downloaded again. Updated. Literally out of ideas.
2019-02-25
A struggle at 20.00
The app struggles to cope with demand at 20.00 when booking is required for the following weeks classes.
2019-02-24
Survey is annoying
Overall great app, except every time you open the app it asks you to review your recent visit. Even if you click no thanks it opens up a survey in Safari which is extremely annoying. Please remove this bug!
2019-02-19
Latest update
Your latest update on 13feb2019 causes the app to stop working. A blank green screen.
2019-02-18
Useless
I am on ios10.3 but since the update have no class listing and can't book. Useless. All I can do is see what I book via clunky slow desktop or via reception. Oh and how many guest passes I have. Not useful. Had zero issues from October til update.
2019-02-16
David Lloyd app not working
The app is not working since the latest update (v29.0.3) on my iPhone5 iOS 10. The timetable pages are blank so I'm unable to book anything. Fortunately I also have an iPad (iOS 12) which I can use but not everyone will have a second device to use. I would have thought the app update would have been checked for compatibility before being released. According to the App Store it should be compatible from iOS 9 up. I have tried uninstalling and reinstalling the app and resetting my phone but still not working.
2019-02-16
Unable to access data
I have an iPhone 5c with iOS 10.3.3 and since the update on 13th Feb I have been unable to access the timetable to book classes. The classes I attend are booked up in a few minutes, so this means I can no longer get into them. As I only go to these at the club, It makes it pointless me being a member!
2019-02-12
Complaint
I referred a friend to the Stevenage club and was told I would be given two guest passes. That was over two weeks ago. After emailing the sales manager to ask for these passes as they had not yet appeared in my app, I was told the app had issues and advised to delete it and download it again. I did that, still no passes. Emailed the sales manager again last week and still no answer. Very very very disappointed and feel bad about referring my friend...I’m putting it here as I can’t find the complaints procedures anywhere?!
2019-02-07
App Not working
My David Lloyd membership app has stopped working which now means I am unable to book the classes that I want to attend. The classes are always popular and full so booking via the app is essential as phone bookings are not released until 24 hours later.
2019-02-03
Good, but Apple Pay or saved details would make it Brilliant
Good app for booking crèche and classes. Would be better to have it configured with Apple Pay. Currently have to type in long card number, expiry, name on card and code to book the crèche which puts the app behind most others these days.
2019-01-12
Cant log on
Downloaded app but it doesn’t recognise touchscreen so you can’t type in your email and password to log on. Not very helpful.
2019-01-07
Some updates are not an improvement.
Latest update to classes now has Yoga split into four categories. Although one seems to have nothing in it (at least for Edinburgh anyway). Also ordering of categories is also confusing as it would be better to have the Yoga prefix before the style, as opposed to the other way around.
Once you mark them as favourites it does help, but makes the whole process of booking classes much more cumbersome as you cannot view the full weeks Yoga in one area. Overall a step backwards.
2018-12-04
Club Turo Barcelona
This app does not allow access to members from the DL in Barcelona. We have to download another app however if you do not have a Spanish App Store account - this is impossible.
Would really appreciate if you had 1 app for all the DL club members around Europe.
2018-11-28
Use app as membership card
Now what would be good is a feature where you could use your iPhone or Apple Watch to sign in at the turn styles. Amount of times of not had my card but have my phone with me
2018-11-24
Needs work
App is good for tennis but to book crèche it’s very poor and need to switch sites?
2018-11-21
Awful UI. Horrendous experience.
Easier to send a carrier pigeon to book a class.
2018-11-20
Easy to use
Love it! Easy to use, reminders are handy
2018-11-19
Doesn’t let me log on
I have tried many times to log onto this website but it says login has failed despite having changed the password three times. I know I have an account as every time I try to set up an account it tells me an account with the email and member number I have already exists. I have received the emails regarding a change of password however even after changing the password I am unsuccessful at logging in.
2018-11-10
Ok but...
The colour, graphics and character font are awful. It’s so difficult to see the time and court you’ve booked!!
2018-11-04
Great app
Awesome app
2018-11-03
Easy
The app is quick and easy to use
2018-10-27
David Lloyds app
It is a great app for booking the relevant classes and sessions you want.
To be better would love the following:
1. Add or utilise payment details like Apple Pay so that classes etc can be paid seamlessly into app, without having to pay for classes with card.
2. Have membership details on app so no need to carry card as well... similar to what you get with airline member etc.
Thanks
2018-10-23
Court bookings
The app doesn’t allow me to amend a court booking without first cancelling or calling the front desk. I want to be able to change which court I’m playing on if a preferred court becomes available without having to call in.
2018-10-11
Lacks a few things
When I book a tennis court it doesn’t let me know see later or what I have booked or cancel it for that matter.
Paid classes can’t be done through the app but you are being redirected to main site.
Some of the kids classes do not state clearly they age and it is not until you click to book that you get thrown back because of the age of the child.
Can’t filter only children classes
2018-09-25
Downloaded update 2 days
Now I can’t book any classes using app !! So have to now use website - Great!
2018-09-25
Great for booking classes
Excellent for booking all my classes
2018-08-21
No problems
I haven’t found any problems with this app, it’s been quick and easy to use!
2018-08-04
Cancellations
Not sure if this is the place to make comment but... Is there something that can be done about booking bans? I’ve been caught in traffic and missed some after work classes and end up with a booking ban due to something out of my control. Advised to bring this to your attention by a member of staff.
2018-08-02
Family Membership, but only the “lead” can book
This needs to be implemented as currently it doesn’t let my partner book the kids in. This is clearly down to lazy development, if this was a cheap service fair enough.
2018-07-27
Broke since last update
Broke
2018-07-24
Ms
Not working since update on iPad. Please fix ASAP as I rely on this app to book all my classes. Thank you.
2018-07-22
Can't use after Update !!!
Since you updated the app last week. Me and my friends haven't been able to use it !!!
We all use Apple iPhone 4S'
We have tried opening, turning mobis on and off
Also deleting the the app off the phones and then reloading them and still not working
They ask if it's okay to use location etc, but don't open and stay on the welcome page D'oh !!!
Please sort this out !!!!!!!
2018-06-03
Not impressed with the app
Tried about 20 times to load this app but it keeps coming up with a oops message. Staff at the club were helpful but couldn't fix the problem. Very disappointed.
2018-05-30
Class bookings
Other gym apps have a waiting list for full classes and then allocate to first person on wait list when a space becomes free - not sure why DL can’t offer this??? Rather than the unreliable ‘alert’ system that it uses.
2018-05-20
Takes long to book at peak times
This app is better than booking via phone or PC but it takes long to load at peak times for popular classes where you can be left disappointed as classes become full within minutes leaving you with no booking. There is the option of using the alert button which lets you know of cancellations but again this could take a week if and when a space becomes available! I guess David Lloyd needs to put more classes on to prevent member dissatisfaction and frustration.
2018-05-08
Generally good but I want to book in my kids
I really like booking classes on this app and the alert feature has been really valuable. However, I want to book my kids on 360 Family fitness but can’t see a way to book more than my own space in the class. Would you be able to include this on an update please. Many thanks.
2018-04-13
Massive issues
Grace from head office has now resolved the issue so hopefully that won’t happen again. I don’t like though how I’ve had 5 emails and 5 notifications telling me I’ve had a developer response and it hasn’t stopped until I’ve updated my feedback-from Apple not DL.
I’ve never had any issues with the app until January then it deleted my ability to book my children in- got that sorted and now I can’t view my bookings or delete anything via the app. It’s becoming really annoying... I feel like I’m constantly having issues with the app and being told log out and log back in. I’ve tried that and tried deleting and reinstalling... no luck.
2018-04-12
No tab picture.
App ok but since last week I have no picture on the tab on my iPad, although it’s ok on my iPhone. Also it would be great if I could just look at a list of adult classes. Even though in the settings I’ve chosen classes for just me I get all of the kids stuff too they’re not of any interest to me.
2018-04-11
Stopped working
Since the last update a few days ago much difficulty. The app does not work well..it keeps sticking
2018-04-10
Freezes
App worked for a week. Now full of bugs. Have to switch iPhone 7 on and off every time. Website no better crashes out with error messages when I try to book a court?