Updating

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Description

Welcome to the Nike App, where your passion for sportswear and fashion shopping is rewarded like never before. Sign up and instantly become a Nike Member to enjoy free shipping on your favourite Nike products. Immerse yourself in a community of like-minded enthusiasts. As a Member, you'll also have first and exclusive access to Member Product, carefully curated just for you. Don’t miss out on free shipping, receiptless returns, and everyday offers like Member-only promotions - all in the Nike App.
Discover new designer clothing that perfectly match your style and performance needs. Online shopping for your favourite Nike gear has never been more convenient or rewarding.
Sneaker releases, clothing trends, experiences or athlete tips. Take your clothes shopping to the next level with the Nike App. Buy clothes and kicks in the app for convenient online shopping. Access exclusive products, shop the latest clothing and sneaker drops, and stay up-to-date with trending sportswear styles.
Shopping is better in the Nike App.
SHOP-EASY
Shop online in the Nike App to enhance your retail experience. Member Product drops and iconic kicks - check out the latest with Nike. Fashion shopping collections, special offers, curated products, and Member Rewards - exclusively for you.
• Shop Member Products – Be the first to know about Member drops, get Member’s-only access to exclusive collections, and get personalized recommendations based on your style
• Offers and Exclusive Promos – Get rewarded for special occasions like your Nike Anniversary, birthday, or simply shopping online with us
• Member Promotions - Get instant access to online shop promotions as a Member
• Online Shopping Made Easy – Get free Shipping and receiptless returns when you purchase through the app
• Nike by You – Easily customise shoes and iconic Nike sneakers with colourways and materials that match your style.
SERVICES THAT CONNECT & GUIDE YOU
Select fashion tips or outfit advice - chat one-on-one with a Nike Expert. Receive styling tips from and connect with your Nike community in the app.
• Member Home - Clothes, shoes and sports gear picked for you based on your interests.
• Nike Experts – Chat in real-time with Nike Experts on all things sportswear, streetwear, and Nike.
• Exclusive Nike Experiences - Join your Nike community and enjoy in-person and virtual events.
• Notifications – Find out the moment stories, styles, or events drop by turning on push notifications.
STORIES THAT INSPIRE & INFORM YOU
Sneaker releases, clothing tips and more. In-depth stories, training tips and style advice, delivered daily. Experience online shopping tailored to your interests. Follow your favourite sports, athletes, sport teams, and products to get the most from the Nike App.
• Stream – Kicks, training tips and athlete stories. Discover a customised feed of content tailored to your Interests.
• Clothing & Sneaker Trends – Find new ways to wear your favourite Nike sportswear.
• Online Shopping Collections - Shop and learn what gear empowers the top Nike athletes.
Download and become a Nike Member today for instant access to personalized shopping experiences, exclusive offers, and sports content that goes beyond online shopping.

What's New in Version 23.49.5

Experience shopping as it should be with the Nike App. Member Products, Experts on Demand, Athlete Stories and more. Nike Members deserve the best of Nike and Jordan — and that includes the occasional update to keep things running smoothly.

Seller

Name

Nike, Inc

URL

https://www.nike.com

Information

Developer

Categories

Version

23.49.5

Size

210.7 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish, Thai, Turkish

App Store: Customer Ratings

All Versions

 4.8 (138,029 Ratings)

App Store: Customer Reviews

Poor quality products

 – 
Dougie321
 – 
2023-12-02
Version 23.49.5
Have ordered the same trainers 3 times now from online all have been defective upon arrival, as no ability to do exchanges online I’ve had to return and contact the chat/call centre everytime I reorder as I had a £25 promotion which they kept having to put on after the new order was placed.
3rd time I gave up and drove 30 miles to get a pair from store, to find they only sell junior 90’s online ! Reluctantly have re looked online to find they are now all out of stock !
Total joke I’m shocked at how poor the quality is given the price you are paying.
Also missed out on 25% off other products as they advertised Black Friday as finshing Central European time despite me living in the UK which is a different time zone

Don’t order from here, your packaging is not secure and goods may be tampered with

 – 
megabeans82
 – 
2023-11-19
Version 23.49.5
The package was obviously opened and the contents were loose and had been rifled through. It’s obvious that someone along the delivery chain looked through and handled everything searching for high value items, fortunately, I had only ordered a couple of pairs of toddlers trainers, now loose in the box, these were not appealing enough to be stolen.

Trap

 – 
arbabQpq
 – 
2023-11-16
Version 23.49.4
A total trap nothingmore

age system is broken

 – 
l11.11l
 – 
2023-11-09
Version 23.49.2
i put my real date of birth and got declined from making an account even with a different email even though it says ages 4+

App doesn’t work

 – 
Bennyboyreynolds
 – 
2023-11-09
Version 23.49.2
Endless update and won’t open loop. Not sure if this will ever get fixed.

App won’t update

 – 
AblewasI
 – 
2023-11-07
Version 23.49.2
When I open the app I get a notification that I need to update but I already have the newest versin

One of the worst built apps

 – 
Evenci
 – 
2023-11-04
Version 23.49.2
I stopped shopping at nike for a while cause the app was annoying me.
Where are the smart suggestions based on the products I viewed?
Also other items that the model is wearing.
And finally, the search does end up finding what you are looking for. For example, I know that this item is available but after searching multiple times, it does not seem to come up. Huh… you need to improve it!

Done with the brand b0yc0tt

 – 
Shahin007
 – 
2023-11-02
Version 23.49.2
After repeated calls, I’m done with this brand. I am anti-war and anti-occupation. I stand against civilian deaths while this brand and many others fuel it by investing in barbaric practices.

Saying no to every Israel brand from now on.

 – 
ZAHRA MIRZA
 – 
2023-10-21
Version 23.48.0
Good bye forever, never buying never wearing.

Unprofessional delivery service

 – 
Viraaaaaaj
 – 
2023-10-20
Version 23.48.0
My order ( pre paid) was suppose to delivered by 19th sept but it did not and nike initiated a return request without my permission. After calling customer service they said it will take 8 business days to know where your order is. Nike’s delivery service is quite frustrating. So if you are ordering from this app be mindful of the things I mentioned. I would suggest try not to order anything from Nike.

Just Use r

 – 
ssdima
 – 
2023-10-11
Version 23.46.0
Cannot download the app for a third day in a row. It asks to download the newer version but AppStore has only “Open” option.

Quick service

 – 
Pranavraj Thakkar
 – 
2023-10-07
Version 23.46.0
The delivery guy left the order outside my house on the streets and I did not receive my order. The Nike chat athlete/assistant Keith replied me back quickly and also started my refund process very soon. I am thankful of him to reverting back quickly and making my experience better.

Not good

 – 
razievAbz
 – 
2023-10-01
Version 23.45.4
I haven’t been able to use the app for the past 6 months, says it requires an update, I’ve updated the app and my iPhone but still nothing has worked. I am only able to use Nike through the web browser which is much slower than the app, please can someone help🤝

Is Nike giving everyone codes?

 – 
Poppy bear153
 – 
2023-09-26
Version 23.43.2
Nike said that they were going to give me a code but I didn’t get one I would like to know why.

I’d give it zero stars if permitted

 – 
peepster64
 – 
2023-09-24
Version 23.43.2
I have now tried to reload this app on a UK basis, allowing me shop in £s, get local “shipment” (for our cousins in the US) etc etc … I don’t live in the US … so a US based site is of less than zero value to me. Recognising the existence of other nations might prove beneficial … or not! I mean … clearly … who cares?

Bad app

 – 
slothsismyfav123
 – 
2023-09-20
Version 23.43.2
Accidentally put my DOB as 8th October 2013 and now won’t let me make a new account, rubbish!!!!!!

First Impressions

 – 
PANDABUYYY
 – 
2023-09-16
Version 23.43.2
the first time ingot a nike gift card i went to install the app and as i saw it says 4+ so when signing in i put my real borthfay as of rn iam 14 yrs old and it still says not ilegibal for this app ☹️

Shocking Service

 – 
Don hates this
 – 
2023-09-14
Version 23.43.2
Order trainers 4 weeks ago. Nobody got back in touch with me and then when I phoned and chased for over two days I was told there now out of stock and they’re just gonna refund me with no apology, nothing!!!! Couldn’t care about the customers

Didn’t receive goods

 – 
Mr rw 2018
 – 
2023-08-13
Version 23.39.0
Very poor customer service will not order again have spent a lot of money with them ordered my trainers which DPD left outside when I got home they were not there I was told they were left on the doorstep did not authorise them to be left outside as there is no safe place Nike told me there not going to do anything about it DPD told me take it up with Nike now £160 down with no trainers not happy at all

Can’t sign up

 – 
The One & Only Guru
 – 
2023-07-31
Version 23.37.0
Taken to web page to sign up then chucks me out as ‘invalid credentials’. How on earth are you supposed to sign up? Utterly useless customer experience. Fallen at the first hurdle.

Rubbish

 – 
ghgbxb
 – 
2023-07-25
Version 23.36.1
It won’t let me join bc I am to young all I wanted to do was look at trainers and clothes

Disgusting

 – 
Fo£
 – 
2023-07-25
Version 23.36.1
Nike got absolute disgusting customer service online. People keep you waiting online for more than 2 hours to reply and says it’s not live chat. To be honest Nike customer support doesn’t care about customers quarries and they even don’t know how show respect to their customers. Nike gotta look into this ASAP.

Impossible to login

 – 
azhegalov
 – 
2023-07-22
Version 23.36.1
From the first screen showing notification upload the latest version, and after pressing download showing the same screen…

B2B - delivery company Evri

 – 
Gabbszx
 – 
2023-07-21
Version 23.36.1
I won’t spend my money with this company! Pay attention who will deliver your package at home! If they choose to deliver with Evri there is a big chance to receive a big nothing!

FANTASTIC APP

 – 
bzkksdkksmrfjcjkg5zh
 – 
2023-07-14
Version 23.35.0
Nike is the best you can buy anything in store but from online.Nike should be the best brand ever

Nike is valid

 – 
Zest king
 – 
2023-07-12
Version 23.34.0
Yuhhh

Won’t allow me to spend giftcard

 – 
Triz.1
 – 
2023-07-10
Version 23.34.0
Spent £400 on giftcard only when using to complete order I’m quoted order error code 98D2586B

App Not working

 – 
Do77y
 – 
2023-07-05
Version 23.33.1
This app isn’t working. It’s asking me to log in which I do, then sends me to the internet page to confirm and then kicks me back to app still asking me to log in.

cannot log in

 – 
Zc）
 – 
2023-07-03
Version 23.33.1
What a rubbish app!
Never log in successfully since last year
Waht is more I even cannot buy things with my login status in the nike uk website(~_~;)

Cannot use the app

 – 
Rich Mozzy
 – 
2023-06-30
Version 23.33.1
Cannot make a purchase or login

Rubbish. Zero Stars

 – 
Loutiger
 – 
2023-06-29
Version 23.33.1
If you have any sort of discount code this app won’t work. Ironic as Nike offer a 25% discount for your birthday. I’ve contacted Nike and they fob you off with a preprepared email of things to try to enable you to order. NONE OF THEM WORK. Nike would do better to fix the problem rather than preparing an email full of rubbish. I bet you my order goes through when my birthday discount expires!

Fails at payment screen

 – 
Pimo31
 – 
2023-06-25
Version 23.32.0
Keeps failing whilst trying to make a purchase.

Location, location, location

 – 
Harry Triggs
 – 
2023-06-21
Version 23.32.0
In the latest app update, the ability to filter by size has been removed. Why?
There’s literally no point wasting hours scrolling through shoes which just don’t fit.
If you send a notification to say new shoes released in my size, or sale stock available in my size, then I would click and buy. Now I’m defaulting to other apps to find what I need.
Sorry Nike!

Can’t sign up !!

 – 
Niki Loptopus
 – 
2023-06-14
Version 23.30.1
Not sure how it’s got the rating it has. When attempting to register the app asks for a password. Erm nope !!! How am I supposed to have one if I’m trying to create an account. Nike app creators please sort this!

can‘t log in at all

 – 
Jingyang White
 – 
2023-06-14
Version 23.30.1
.

BESTTTT BRAND

 – 
sugggggyyyman
 – 
2023-06-13
Version 23.30.1
EVER

It’s so annoying!!!

 – 
stanbangtan101
 – 
2023-06-11
Version 23.30.1
The App keeps god damn crashing every time I try to message Nike.

Buggy as hell

 – 
Toffeemanmike
 – 
2023-06-09
Version 23.30.1
Ive lost count of the amount of times I’ve tried to order stuff only for it to fail at checkout. Infuriatingly awful app.

Not designed for credit card payments

 – 
Fake Customer Bot #1 lol jk
 – 
2023-06-01
Version 23.29.0
Pathetic waste of my time

Doesnt swork on iphone 13

 – 
Ani4kaa97
 – 
2023-05-30
Version 23.28.0
Ive been updating already etwice and still doesn't snwork with my iphone

App has been broken on login for weeks

 – 
Brrrrrryaaaaan
 – 
2023-05-24
Version 23.27.0
Just sits there and does t get passed the login screen “refresh in 30 seconds”
Constant

Fix it!!!

 – 
KKG15
 – 
2023-05-23
Version 23.27.0
My apps logged me out, and now the Nike app is the only one not letting me log in. So frustrating!

Get Notified Error

 – 
StainWhite
 – 
2023-05-17
Version 23.27.0
This one is for the developers, you might want ti check the get notified option for new drops. Clicking ‘Get Notified’ just brings me to the App Store but I already have the app installed.
This happens on the Spider-Man Jordan 1 page in the home section and my notifications tab, please fix ASAP.
Apart from that love the app to bits.

Nike on top

 – 
CGARLIE8
 – 
2023-05-17
Version 23.26.1
Can’t go wrong with Nike

This app never works properly

 – 
1AM1
 – 
2023-05-15
Version 23.26.1
Every time there’s a member promo code the app will stop working when you try to pay for items in your basket!

So bad

 – 
neigisber
 – 
2023-05-11
Version 23.26.1
Doesn’t work properly

confusing

 – 
Mushymrmoge
 – 
2023-05-08
Version 23.25.2
very difficult to find one certain thing as there are multiple things that have the same name, some products are the exact same but are a different colour and separate.

Crashes and then crashes some more

 – 
Paul, Reading
 – 
2023-05-06
Version 23.25.2
Download app to buy my son some Nike clothes, item not in stock so I clicked to message to see when it would be back in stock. While waiting for second response from agent, the App crashed. I’ve had a pop up telling me the agent had answered, that’s good. Clicked on pop up and it opened app up again, before crashing again, not good. No idea what agent has said, gone into product again and was able to click on the message tab, you guessed it, it crashed. Seems badly programmed and not what I expected for a company the size of Nike.

Requires an update though I have the latest version

 – 
Mashasomasha
 – 
2023-05-01
Version 23.24.0
Requires an update though I have the latest version - I just downloaded the app and it won’t let me use it

FIX YOUR APP!

 – 
ansu4333446
 – 
2023-04-28
Version 23.24.0
Fix Your app I can’t even buy anything it loads for ever and it’s so slow FIX!!!

Great when it works, but let down by customer service

 – 
Ibbleobble
 – 
2023-04-02
Version 23.20.1
The app itself is, on the surface, good.
However be warned that it can take an order from you when actually there is no stock (and it is shown in stock on the app). This has happened a few times to me and they never seem to resolve it.
Unfortunately, Nike’s background operations don’t pick this up or resolve it until you chase them.
Their customer service is pretty terrible too. They never reach out to you or back even when they have promised to. Don’t bother with the online chat. Useless. Call them directly.
I think the most telling thing is that they actually do not have a complaints department. All you can do is tell the department that is doing a terrible job how bad they are. I won’t hold my breath for anything to improve…

AGGRESSIVE NOTIFICATION ALERT!

 – 
mikeybwazhere
 – 
2023-02-04
Version 23.12.0
Every time I start the app it’s asking to turn on device notifications so they can spam alerts at me? Surly should only have to tell the app once that this is something I’m not interested in but every time you start the app it asks the same bloody question, a persistent annoying nagging alert! I utterly hate hate this style of aggressive marketing, I would like to choose when I want to shop on my phone. I can’t think of anything worse of alerts, popping up every time I’m in the vicinity of a Nike shoe store, F-OFF, NO!

Sold out instantly

 – 
petergavinblack
 – 
2022-10-13
Version 22.36.1
I’ve been searching for Football boots for my daughter since July and even when I respond to notifications within a few minutes her size (uk5.5) is sold out - and I can’t find boots to fit of any brand in any high street or online store either. Today I have managed to place an order and hope it will be delivered, and then hope it fits

BRILLIANT

 – 
Siddleous
 – 
2022-07-23
Version 22.25.2
Shopping experience is great and easy access to all shoe sizes and and different angles to see how the shoe really looks, whenever I’ve had a problem with a shoe or delivery the Nike customer support has always been quick to respond and cooperative rate it 10/10

Useless laggy

 – 
bobby long dik
 – 
2022-06-28
Version 22.21.0
Don’t bother trying to buy anything it’s sold out but don’t worry it’ll still show as available you can’t search by size and if you do find some thing I’ll say unavailable and soon as you add it you your basket or glitch and show it as unavailable and available at the same time the app at this point is owned by bots don’t bother trying to buy anything it’s already sold out, at this point I think Nike wants you to go into the resale market

Nike wear

 – 
L.C.M.
 – 
2022-06-11
Version 22.19.0
Some quality stuff on here at great prices, I only wish Nike would open more stores around the country in more accessible places, nearest to me would be london(Wembley) and the parking can be eye watering on event days, miss being able to shop in stores instead of raffles 😟

Nike App Rocks!

 – 
Bobby Akhiyan
 – 
2022-03-19
Version 22.6.0
I have always been a big fan of Nike footwear and clothing. The app makes it so convenient to purchase as a member. One thing which I dislike is how they allow companies to purchase all their stock on a release date to then resell it at ridiculous prices. I think that is unfair

Soo nice

 – 
faikajsjqlqna
 – 
2021-12-22
Version 2.187.4
I love this app and now I don’t have to go to the jd store because everything I want is on here absolutely amazing I totally recommend to download this if you haven’t what are you waiting for and if you use Icey coupons you get 100 pounds off but I need to check with Nike if that’s ok so if it is I will try it

Nike Do It By You Don’t Do It!

 – 
Dont Do it By You
 – 
2021-12-05
Version 2.187.4
I ordered Nike by you trainers 3 months ago and they still haven’t arrived I brought two pairs which costed £230 .They still haven’t got back to me they have all my money I’ve called customer services 4 times I received absolutely no help I’ve just been told to wait a thew more days and still hasn’t received no refunds or no trainers . I’ve requested tracking numbers and still I have not been sent any form of help . I strongly do not recommend buying from Nike for nobody

Great App and service

 – 
Trig545
 – 
2021-12-01
Version 2.187.4
I’m trying to find some golf shoes to fit me as I have small feet. It’s becoming rather difficult. But with the free delivery and return service it’s been great to try some on. Unfortunately have not found a good fit yet but have one more pair to try 🤞.
Thanks for the brilliant service

Nike

 – 
snkr head that supports man u
 – 
2021-11-12
Version 2.187.2
*AMAZING APP* was probably the best in the world I would look at shoes daily it made me sad when I found out I didn’t have the IOS 13 software to get SNKRS but I was fine because I had the software to hold Nike but then I didn’t Nike updated into IOS 13 witch meant I couldn’t get it I have since got a new phone and am able to enjoy looking and buying shoes and have become a reseller

Just make it easy to use!?

 – 
RichRuther86
 – 
2021-11-06
Version 2.187.1
Cannot understand why one of the biggest football goods related apps is so unbelievably terrible to navigate?
Want to buy my child some football boots, so search ‘kids football boots’ as the football section has disappeared for some reason? You cannot filter by size i.e: 3 or 4 or 5 and have to choose a range of sizes!?
Terrible search results, very poor stock levels and not just on football stock neither. Stick to sports direct or LovellSoccer for your football stuff. Much easier to navigate.

Never order from here

 – 
nk8724
 – 
2021-11-05
Version 2.187.1
My wife ordered something from here and they left the parcel outside then when I came home I couldn’t find it and what they did is they sent someone over to my house to threaten my wife while I was at work my wife was all alone with my 2 years old baby and some man just tried breaking into the house and made her feel so unsafe I had to leave work immediately and that is now affecting my work my time and everything not worth it at all spending money then going through all of this. Never again

Showing multiple items that are not in stock

 – 
og 55
 – 
2021-09-26
Version 2.182.1
Very frustrating to shop on a website that shows shoes and clothing as available. You spend time shopping, comparing products thinking about what you can get, finally make your decision and go to your cart. Enter your details to be met with an error message that there is no stock to meet your requirements. Yet the items are still showing online as in stock .
For a company as big as Nike, they should be on top of this. Really poor. I really don’t want to waste my time shopping here again.

Good Overall app ….. but

 – 
LingandPolker
 – 
2021-09-08
Version 2.178.0
A good app and easy to navigate and make purchases. However recently they have removed the live chat with an expert feature. Any issues were promptly handled and sorted by a really good team , now it’s a “call us “ button which doesn’t actually work 🤷🏼‍♂️ Had to call recently to sort out an issue I was in the middle of before they removed live chat ….spent 26 minutes waiting to be connected to then another 20 mins explaining everything all over again…..won’t be using again as I value my time

Nike dunk low

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Alkis28
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2021-05-25
Version 2.164.0
Whats the point of the notify button . I woke up an hour earlier to buy womens dunk low shoe on release day and time. At 9:58 i tried to purchase it everything went smootly my bank confiremd the transaction but didnt get a confirmation from you. Tried 4 more times until the shoe was sold out at 10:01. Its a shame what is the point of promoting a shoe if you shell it straight to reshellers so they can sell it 3 times higher the price? Shame on you ! I am never buying from you! This thing never happend with Adidas.!

Very bad experience

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Gul007
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2021-05-19
Version 2.163.0
Ordered shoes for my son from this nike app and after waiting for 10 days they want to me to take refund like nothing happens so just take the refund & whatever.
My son was really looking forward for these shoes and now i am gonna have to tell him that you not are having it because its just lost in transfit & they dont have it in stock anymore so bad luck for us.
Really wasn't expecting this kind of service from this level of brand. They are offering discount voucher for future purchase but whats the point when you pay for something & they take the payment the second you place the order and then after waiting for 10 days its just lost so take your money back. I Will try next time to get from shop instead of there app.
Kind of embaracing too now to tell a kid after this much waiting.

Keys to outside world

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des8907
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2021-05-10
Version 2.162.2
Sounds a bit dramatic i know but i honestly couldn't go outside if i didn't wear nike its as simple as that... the wide fitting and air soles give me the comfort and relief i need as i have just been diagnosed with Rheumatoid Arthritis.. my feet knees take all the impact when I'm out walking so these “ Gutties “ as we say in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 are my keys to getting out and enjoying life. Thanks nike 😁

Good But Not Perfect

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ko.ldn
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2021-03-14
Version 2.154.0
The app is well made and has a good user interface and layout making it simple to use and easy to understand, but it can also be a bit buggy. Whenever I press the home icon it goes into a loop of opening whatever content is there several times and has occasional crashes too.

The best !

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ThomasMullersSon13
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2021-03-04
Version 2.153.0
Absolutely amazing app and so easy to navigate and so much variety. You can find yourself lost for hours looking for stuff and they’ve made it so simple to favourite stuff and add to your basket. Would recommend anyone and everyone to download it, it’s a no brainier anyway but just in case you had any doubts.
Thank you nike ✅❤️

Bad filters: shows too many options

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drixTM
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2021-02-27
Version 2.152.0
It’s a good app, but too simple. I’d expect more from Nike... the filters help show you a little less of what you don’t want, but it’s too focused on the brands instead of style or function, so there are still too many options. Colour filter doesn’t work well either because the shoes often have many colours. I’d expect a tour guide, where you input some of your sport, body characteristics, habits and style preferences and it shows you a more customised offer (less options). When there is like 100 options, it’s just too much...
There also should be more technical explanations on each technology for each sport, and what are the differences between the technologies (Air Max Zoom, React, etc). I was looking for running shoes (I’m an underpronator) and had to go to Google to find on Nike’s website that they recommend neutral feel shoes, and there they listed a few. But never got the same list on the app...

Only notify about useless stuff, also terrible stock

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MrMailliw
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2021-02-15
Version 2.150.1
This app will notify you for all of the new ugly lines of clothing they come out with, however do they notify you that there is 20% off for Valentine’s Day? Haha no they don’t, absolutely useless. Want to know if a shoe you have favourited has dropped in price? No chance, you’ll find out yourself when you have a check on the app and all of the sizes in it have sold out.
Also the stock levels for running and trail shoes have been horrible for ages. GET SOME NEW STOCK! The only ones in stock are the ugly colours that, surprise surprise, no one wants.

Air Max 1 Mild

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James Colah
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2021-02-10
Version 2.149.3
This trainers are the people are working on sale app = a bad joke !!
I contact “ Nike Expert “ so many times I lost the nr ... 2 they send me wrong size , 1 I return .. 1 was for someone birthday so I didn’t have no choice to give’t like that !!
Months I was waiting for this trainers, contact Nike to save me one , wake up earlier and when finally I found them and suppose to pay guess what ? They was checking the size ... and when was “ Ok “ I was been tell to go on to buy them but yea ... surprise not there anymore !!
I’m wondering haw many people got same experience like me ??
If you don’t have competent people change them so simple !!

Needs usability improvements

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IDunnoLolz
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2020-11-08
Version 2.136.3
I’ve been a Nike customer for years and while the app does make it easy to buy items I find it’s only the case when you know exactly what you want.
While browsing the Nike product catalogue within the app I cannot even filter out what type of products I want. E.g. looking for a cap, I’ve clicked on the ‘accessories’ subheading but there is no option to filter the results any further than the basics like gender and sort by. So now I have hundreds of results within accessories that I don’t need or want.
The poor usability makes it harder to find what I want without scrolling through hundreds of items.

Mr

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MAN TILL END OF TIME
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2020-10-29
Version 2.135.1
Be careful buying online , I had bad experience, I bought a pair of trainers , unfortunately they were too big and I sent them back the same day I received them and I request an exchange and the no problem , you will receive it in the next three days , 16 days have passed and I haven’t receive them also I haven’t receive my money back , I canceled my order after 16 waiting and to get money back i have been told is going to take between a week and my maybe more there is actually not a date to get my money back, I can’t order order a different size cos my size in not in stock ay longer , what a night mare, other companies would give you vouchers for the big mistake ....
I have been told that the warehouse did a mistake processing my order and they don’t when the problem can get fix it
never ask for exchange , no support , no body than can sort out the problems after so many calls and chats ..
Very disappointed. No shoes , no money to buy different ones

Sometimes annoying

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Praise Aliu
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2020-10-12
Version 2.132.0
I hate when there is a new drop and you can use a student discount on it as soon as it drops because you can’t add it to your basket so you just have to buy it full price. Also the website is very dry everytime I go on it and search for my favourite shoes (Jordans) there are mostly baby kids sized and not even interesting colourways. Not enough older kids sizes and I feel like the women sized Jordan’s are so limited. The Uk doesn’t really sell Jordan 1’s, 11, 12 and 13s as much as America 😑

Update app

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d11156163£3!3&
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2020-09-02
Version 2.126.1
Recently the apps not been too responsive. I’ve had orders received from last month still saying dispatched, I had an order which I received earlier today which is still saying it’s processing on the app. It would be nice if I could receive notifications for when orders have been shipped so I can actually expect my parcel and not be shocked when it’s arrived. Other than recently the apps been amazing

No customers promise

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ashraf153
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2020-08-06
Version 2.123.0
I have placed an order and I was expecting my shoes from last week, but Nike just cancelled it. The excuse was they don’t have it in stock although the new stock was in their web site and my size has been sold out while I was waiting because mine was reduced price. So pathetic from a company like Nike. I wasn’t expecting this from them. No customer promise at all.

Why does it take so long

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i want to be heard
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2020-02-07
Version 2.97.0
Max90 by you has been unavailable for weeks now which is pretty pathetic considering once they become available you will have to wait 3to4 weeks to get them made
The new range of colours is great but you don’t get the option of what materials to choose from mesh, leather, or suede.
The new range lasted for about 3weeks & then unavailable. Very disappointed to say the least

Brilliant

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buckyg
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2019-08-15
Version 2.75.0
As a self confessed trainer addict, the Nike app is awesome, so easy to navigate I find myself buying new trainers on a weekly basis! Always updated regularly with the latest products and colour schemes. Is this a good thing or a bad thing? I will wait until I get a phone call from my bank manager before I answer that question!

Not showing out of stock

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RhiannonSmith
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2019-06-27
Version 2.68.0
I love the app but I just can’t be bothered with the hassle anymore because every time I try to order something it says that shoe in that size is available and only when I’ve put EVERYTHING in and go to check out it says ‘out of stock’ so to find out it’s out of stock I need to try to purchase it rather than it stating on the shoes that they are out of stock. I’ve been trying to but presents and things for myself and get my hopes up because everything seems to be in stock but getting absolute disappointment when it comes to checking out. Very disappointed though Nike would do better.

Custom making

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rebiferous
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2019-06-17
Version 2.67.0
The custom making system is fantastic you can design anything, with the 270 s which is what I’ve done you can even get a custom made word on the side and back I really had fun making these shoes with no added cost (for me) I loved them I would really recommend them to someone creative.

Not able to pay difference when using gift card

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Gorkaj
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2019-05-11
Version 2.62.1
The app is really good and convenient. The problem is that if you have a gift card and what your order is more expensive than the gift card amount. You can’t pay the difference and use the gif card. You either pay or you either use the gift card.

Needs a “buy the look” feature

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Nabilzahmed
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2019-04-17
Version 2.58.0
Excellent app. Only thing I would want is a “buy the look feature” I see some models wear clothes I really like but find it hard or can’t even find it at all. So add this feature above the “you might also like” feature, and it’ll be perfect. Thanks

Nike app

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Fraser waz ere
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2019-02-16
Version 2.50.0
Very simple to use- all tabs are easy to navigate and you can select certain filters very easily
Great selection- The app has a great selection of footwear and clothing
Some items are out of stock and do not get restocked for a while which is somewhat annoying but cannot be helped

size

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F00T 4sylum
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2019-01-27
Version 2.47.0
The Nike app offers a wide variety of clothing and footwear that most regular websites and stores do not. With the customisations that you can do on the shoes it offers a huge advantage and diversity to your footwear allowing you to stand out and make it exclusive to you. Also the app makes shopping very easy as it allows to quickly purchase any of your preferences without any fuss and it always lets you know when something new has come out. However the disadvantage to the app is that if you’re an average guy like me then it makes it very difficult and hard to find any clothing or footwear in your size. In addition to this most of everything you see is always out of stock or that the size is XL or 2XL. It’s been almost 2 months and the clothing that I wanted is still not in stock making me believe that it will never be. Despite the app offering alternatives it never tops off your original choice, making it almost useless. All in all it offers great looking clothing and footwear however you won’t find them in your size as they are always out of stock.

App hasn’t been working for weeks

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Gattu Paul
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2019-01-06
Version 2.43.1
The app just keeps closing itself down for weeks and I’ve missed most of the sale cause of this it’s been fixed now after all the sale stuff is away! Someone needs to fix the app and make sure it doesn’t crash every time I’m in it.

Super slick

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TomUK_
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2018-11-03
Version 2.37.0
5* to Nike’s UX/UI team - interactions are all super slick, great use of content (re-using product video content clever), product pages are super clean. Buying stuff on it not bad too 😀 Search could be more prominent though - over reliance on navigation. And, needs cross-merchandising to link to other products styled in product shots. 5* well done 👏

Filtering the findings

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Goodgriefitsawful
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2018-07-10
Version 2.20.0
I find this app very useful, but I think there are somethings to be improved to get the results much faster. When you do a search there is no filtering option to take you quicker to the results you want such as choosing the right colour or size or fit etc.

Glitchy

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Rossyboy7
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2018-07-09
Version 2.20.0
The update to the app is very glitchy. Items are not added to the basket despite several attempts. The checkout process has kicked me out twice with error codes which is not great either when you are about to pay. Makes you wonder if you have or haven’t paid or gave you paid twice and now gave a double order. The filter process is also very slow. Hopefully they will fix it soon.

Nike should sack whoever the developer of this app is

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Donjoib
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2018-06-25
Version 2.17.0
I rarely write reviews but this app is a complete joke, for a company the size of Nike they should have a better app than this, I was trying to buy some trainers and it took forever for me to complete, I mean I am the one spending money here. It’s slow, doesn’t load and just complete waste of time.

Nike LDNR

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realquoff
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2018-03-30
Version 2.4.0
I’m thinking about reducing the costs of Futsal club by moving some of its trainings from sports grounds to the city locations. + getting ready to design Air Max in workshop in Shoreditch.
+ my Futsal shoes rule
+ preparing part-time application for Nike customer service
But the LDNR maps are gone!!! Can’t find them anymore, please return this map of LDN!!!! (And NRC to this city, the one in Moscow is awesome)

FANTASTIC APP

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Pameleeno
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2018-02-23
Version 2.0.0
I have been using the App for a while now and have made a number of purchases. It’s quick and easy and even delivery to Belfast is fast! I love the way you can navigate the categories, refine your selection and ‘love’ items that you may not purchase immediately but can easily come back to when funds allow! I also really like the suggestions made for you based on previous orders. Sometimes I realise there’s something I’d like that I hadn’t even thought of. Good marketing 😁

Dave

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Daveg87
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2018-01-19
Version 1.10.0
Such a poor app. This is the first time I’ve ever felt the need to leave a review but stick to the website ( when it’s running currently useless can’t refine search and not loading the next items) back to the app you can not refine your search it’s ridiculous. Such as looking at footwear, you can not select men’s then footwear then a size no you select men’s and you get a list of sports😡 just want to look through trainers. Same with everything can’t scroll through hoodies & sweatshirts it’s a complete pain. And to finish it off if you have the app but search on safari because you can refine your search properly every time you open a page it diverts you to the app

Not easy to navigate

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The Sne
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2017-11-21
Version 1.9.0
Having to state your gender and what is of most interest to yourself is ok, but it’s not very helpful when you’re buying stuff for the rest of your family. I find it very difficult to find the way to do a search of the whole site without trying lots of different options first. What’s wrong with having a search facility available upon opening the app?

Absolutely awful app

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woza1977
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2017-11-14
Version 1.8.1
I very rarely write reviews but felt the need to say how bad this app is it’s just awful lots of pictures to scroll through that have no point other than to show off the photographers photos I couldn’t even search for what I wanted I had to look through pointless picture after pointless picture it looks snazzy with no actual usefulness it’s hard to navigate and find what your actually looking for total waste of time it should be removed from the App Store I fact Nike should be compensation people who download this for wasting there time I deleted the app after 5 mind it’s so annoying and frustrating!
If I could give it 0 stars I would
Less fancy photography and more usability
And usefulness please!