2026-03-12
Can’t follow anyone
Not sure who made this app but definitely an amateur for sure.
Updating
-1
#6 in Top Free Apps > Sports
+2
#7 in Top Grossing Apps > Sports
-6
#34 in Top Free iPad Apps > Sports
-21
#53 in Top Grossing iPad Apps > Sports
iPhone Screenshots
Description
Discover Playtomic, the app that connects you with an ever-growing community of over 1 million players of padel, tennis, and other racket sports. Enjoy a unique experience with our intuitive and easy-to-use app, which was designed with you in mind.
Find like-minded players in our padel community. Whether you already have friends to play with or are just looking for new partners, Playtomic offers you the chance to connect with people from your club or other padel clubs nearby. What’s more, you can receive personalized recommendations and follow players in your community. The idea is to connect, play and have fun in a social setting! You can also chat with your playing partners and follow their progress too.
Easily organize your perfect match. Create private matches at your favorite padel club or an indoor padel court. Make them public so that other players can join in the fun or you can even join in with an already active match. You have total control over how you play. And if you need help booking a padel court, don’t worry. Playtomic has a wide network of padel clubs and over 16,000 courts worldwide, both indoor and outdoor. You can book a court that suits your needs and wishes. In addition, you will have the option to pay the court fees in full yourself or split them with the other players. A padel court can be yours in the blink of an eye!
If you’re looking for exciting padel leagues and tournaments, Playtomic is the place for you. Show off your talent, improve your game, climb the rankings, and have fun, all while meeting new players and checking out new clubs. It’s the ideal opportunity to grow as a player and dive into the passionate world of padel.
On Playtomic, you can easily and quickly keep track of your progress. Although advanced stats are available with our Premium subscription, even with a free account you can see basic data, such as matches played, won and lost, as well as your recent matches and results. If you want to take your experience to the next level, you can go Premium and unlock all of the exclusive functions.
///////////////////////////// UNLIMITED PREMIUM EXPERIENCE /////////////////////////////
Once you join Premium, you can enjoy a limitless experience. Save money on every transaction and avoid additional court booking fees. Furthermore, you will receive personalized priority alerts. You will be able to select which notifications you want to receive according to your preferences so that you stay up to date on matches, courts, and last-minute opportunities. Your time is money, and it is valuable to us too!
Effectively promote your matches and attract other padel players. Both matches that you create and those that you join will be marked as “Gold Matches”, which will allow other players to easily find them and join in the fun. And to make sure that you always find an available court, we will assign one to you immediately. Pretty cool, no?
Make the most of your performance data and get advanced padel stats. Check out detailed info on your performance, matches, sets, and other interesting metrics. Track your best winning streak, identify your most challenging opponent, and compare your performance with other padel players.
Challenge yourself, improve your performance, and enjoy the full Playtomic experience. Subscribe now and don’t miss another exciting opportunity in the world of padel!
What's New in Version 6.66.1
Hey there! We’re constantly working to improve your Playtomic experience. We've been busy behind the scenes, making some cool adjustments to make your app run even smoother. Stay tuned for more exciting updates!
Information
Developer
Categories
Version
6.66.1
Size
220.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Compatibility
iOS 17.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air11M4, iPad Air11M4Cellular, iPad Air13M4, iPad Air13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Catalan, Danish, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish
App Store: Customer Ratings
Ratings & Reviews
4.8 of 5 (22,308 Ratings)
App Store: Customer Reviews
2026-03-04
But prevents creating community match
Currently a bug (in UK at least) that prevents you creating a match at anything other than a playtomic court.
2026-02-25
1st timer
Great space, good lighting, nice court, fun and dry and easy access
2026-02-23
Never use the chat bot
No real issues with the app. The £0.99 booking fee is excessive compared to others. Tried to work something out with the chat bot, if you need a case study of how chat bots don’t work. Go to Playtomic as you just got computer says no.
2026-02-19
Cancellation
I have had a court cancelled on me 3 days before the game without any explanation
2026-02-14
Great app but can’t follow friends back
Downloaded app today but unable to follow my playing partners back. Just get “An error had occurred”. Hooe this gets patched for iPhone users soon.
2026-02-08
Very buggy at times
Luck of the draw whether the app works or not for me. I’ve reported bugs to staff and they take ages to fix meaning I cannot play games. I understand why a lot of clubs in my area are moving away from this app. Scoring system also starts previous racquet players too highly meaning you’ll have to weed out duds
2026-02-08
Good app
Wish you show your record as Wins-Draws-Losses instead of W-L
2026-02-03
Not a good start
Downloaded as suggested to allow me to book equipment and courts. Can’t seem to book any equipment?! Not a good customer experience so far..
2026-01-21
Got off to a bad start
I’ve never played Padel but thought this app was a good start to get to know the sport. It said the membership was free for 14 days then would charge after. I thought that would give me some time to look around, maybe book in and have a go...but no, I got charged straight away didn’t I. Not happy with that sort of sneaky behaviour so cancelled the subscription and no interest in using the app now.
2026-01-14
Incorrect ratings
This app assigns ratings to players that are incorrect and causes problems with booking matches
2026-01-09
Mike
Just so easy to book, really efficient.
2025-12-31
Great app.
Brilliant app and very easy to use. Would recommend to anyone.
2025-12-31
Genius app
Just needs a few tweaks to try got players locked in to play, but it’s great so far
2025-12-18
Confusing ap
Not an easy ap to find want one wants
2025-12-15
Lost profile, lost customer service
This was a great App until it went wrong! Essentially, whilst putting in scores over a coffee with my fellow players, my profile disappeared … at least for me! My friends could see it still but not me.
I told the club and then set about, as advised, contacting Playtomic (there is no number, just an email address) to reinstall my profile (complete with the fee for Premium I have paid). Not a single response to 7 attempts over the last two weeks).
Lost ranking, lost Premium fee and lost faith. I enjoy the game so have set up a new profile, but what a waste of time. Glad that I did not buy any shares!
2025-12-14
Account creation/login issues
Created an account using apple on the playtomic website. Booked a padel session at a local padel court, via the website. A link was sent by email to confirm the account and simultaneously the booking was confirmed on another email. The confirm account link opened the playtomic app. Signed in with apple and asked to enter phone number. An error message was generated and I was unable to sign in. Unable to use this app.
2025-12-10
Most successful app used for booking padel-but still needs work
The frustrating thing about Playtomic, is even though you use it to book competitions and find games – and even though you pay for the booking; it does not guarantee you the booking! We’ve had several clubs cancel our booking even when we’ve had the booking for a few days. It’s difficult to make arrangements based around an app that doesn’t guarantee the booking! This element needs to be sorted – hopefully with The huge amounts of money they’ve raised on crowd funding recently they can iron out the faults.
2025-12-08
Works well but there are bugs
Great for finding local games and players at clubs in the UK
There is an annoying bug where if you’re accepted on to a game but don’t book, the game remains on your home page. Please fix.
2025-12-08
Padel
Easy to use app - excellant
2025-12-05
Pretty naff
Buggy and badly laid out. Also seems to be no way of getting your discount on courses and bookings if you’re a member
2025-12-04
Good App - needs some mods
Need to be able to change your level to be reflective of your skill set. Can only set it when you first sign up, I was a beginner then now I’ve improved. No padel courts in the area offer the facility to change it.
Not much flexibility on editing scores if put them in wrong
Other than that ok
2025-11-23
Bomboclat hotler
The place is absolutely horrible I am being held at gun point to give 5 stars pls help m
2025-11-18
.
.
2025-11-15
The app
Great App, works great. Keep it up!
2025-11-12
Fantastic app
Playtomic does a fantastic job with this app. The user experience is seamless and intuitive which makes booking a game via its many options a breeze
2025-10-20
Stole £30 from me
Paid for a game for 2 people. Game has been cancelled, it was in a place I don’t go to, different country I was visiting even. And they have kept the money and not refunded it to my bank. They’ve also miscalculated the amount.
2025-10-19
Playtomic - a monopoly that is too costly
While I love Padl I am only able to play rarely. The app works well but as it appears that using the app is the only way to play Padl at over £50 a year for the app subscription (bonkers!), coupled with higher and higher court fees I simply cannot justify the costs. The market has no competition. I’ll be looking at other sports and fitness opportunities now.
2025-10-17
App keeps crashing
The app keeps crashing and I can’t access my bookings!
2025-10-11
Buena app, pero con muchas limitaciones
Me parece poco profesional que eliminen los comentarios en lugar de aceptar críticas constructivas.
La aplicación tiene funciones que no se pueden usar bien, tanto en la versión gratuita como en la premium, y la diferencia entre ambas es mínima: pagar no ofrece ventajas reales.
Tampoco se pueden abrir partidos públicos ni alquilar partidos abiertos, lo que limita mucho la experiencia.
Además, deberían incluir más opciones para quienes jugamos fútbol, no solo para pádel o tenis.
Sería muy útil poder unirse a un partido directamente desde la app, sin depender de enlaces o grupos de WhatsApp.
En resumen, el plan premium no aporta beneficios claros y la app necesita mejoras para que realmente valga la pena.
2025-10-09
Kyle mitten
Great service
2025-09-26
All good!
All good!
2025-09-25
Handy but one annoying bug still in iPad version
Really useful for finding places to play when away from home. But I’ve learnt to only book competitive matches with people whose reliability of their play level is more than 50%. The bug is that on the iPad app you can’t see the reliability percentage, only the level. This renders the iPad version of the app a bit useless if you want to book a game.
2025-09-12
Easy
Easy to navigate around and booking is a doddle as I get someone else to do it 😂
2025-08-28
Great app
Now a padel addict
2025-08-23
Can’t verify phone number
It doesn’t allow me to authenticate through my phone number for some odd reason.
2025-08-22
App needs improvements
Don’t take me wrong the app is great and we need it, but it REALLY requires improvements!! At the soonest!! everytime for every booking it generates problems because the organizers cannot manage the participants at the match, if you don’t improve and keep like that soon people will move to other apps.. I am happy to collaborate to improve the user experience
2025-07-29
Good app
need to add more options for longer games that include more than 3 sets
2025-07-22
User friendly?
Has this app changed? I could use it before but now it seems very illogical in its design.
2025-07-22
It’s good but tricky to use
I do like the app and it’s way to book games. The problem is when you’re trying to manage games, invite others and work out where you need others to join or not.
It would be great to have a better view for games in 1 place when people have booked up manat games on a regular basis.
Thanks
2025-06-27
Zero stars if that was available
A terrible implementation of a dreadful app which club members are now forced to use. It has caused mass confusion with absolutely zero benefit to club members. I can’t think of a worse app, and there are plenty out there. The intro email was confusing, it didn’t explain what is actually required to use the app and then the app does work properly anyway. Utterly appalling and yet the whole padel community are being forced to use it. Scandalous and odious.
2025-06-25
Good but could do with some better features
Good - but few pointers - on competitions why do we want to see competitions that are ongoing but happened in past . They should be hidden from view - makes no sense to see league competitions from a month ago in past when look at available competitions . Bad and not logical design
Should be able to filter on friendly matches in search
More details with pics of clubs uploaded by users and good options with their menu etc
Then advanced option but should say I want to book at 15:00 at this club on a Tuesday for level 1.8 to 2.5 and match or have a Que of available players matching that slot and requirements
2025-06-11
Great app
Amazing app, please change the font back!
2025-06-07
How can you not automatically remove expired alerts??
I’m sorry but it’s insane that to view my active alerts I first have to scroll through 1000 expired alerts. It’s literally one line of code to remove the expired ones from view. Why am I being showed them at all, why am I being showed them FIRST, and why do I need to manually delete them one by one?? That’s very poor UI, and so, so easy to fix… Apart from that, the app is pretty good, but the expired alerts page is so awful I have to give 1 star…
2025-05-06
T
One of the best apps i’ve ever used
2025-04-29
Court booking
I would like to be able to see who has booked the other courts as well as the ones that are free, as sometimes it is possible to join one group
2025-04-29
App not working
Latest version 6.22.0 doesn’t work on iPhone 14 tried all recommendations any help or assistance would be great
2025-04-29
Issue with accessing the application
I’ve downloaded the app I’m now currently having issues going on the app I open it and it kicks me out the app I’m unsure why I’ve tried closing all my tabs and fully closing my phone it still doesn’t work
2025-04-29
Latest update broke the app
It’s a fantastic app while it worked. The latest update 6.22.0 has caused the app to crash even before starting up. I hope this gets fixed soon
2025-04-29
Great idea - not the best execution
The overall app is actually pretty good. I love the concept when it functions well however they launch quite a few updates with quite a few bugs, consistently unfortunately and as someone who is paying for the subscription I’d expect this to not happen as much.
2025-04-08
Can’t cancel subscription
There’s no way to cancel my subscription in the app and the link it says to click to go to “the App Store” doesn’t work on iPhone. I this app but I find it very annoying when companies make it difficult for you to cancel a subscription
2025-03-18
Rating system is broken
You play a match with a person who is supposed to be an advanced player because they signed up saying they are good players and have little to no matches. Obviously you loose but you keep loosing points.
Before the match I even contacted support to at least warn that this would happen, but they say they can't do anything. Money wasted, time wasted and rating lost.
2025-03-05
Love this place
What a lovely environment. It has it all here. I play with all my family and am loving every minute. This place really has it all. Staff are fantastic and helpful. Everyone should have a go 😁
2025-02-21
Rules change with every update
Initial rating is a bit of a personality test. Then you work out that you can’t enter any games you want to play in without paying A LOT of uninteresting competitive matches to bring your rating up or paying £30 (in the UK) to be ‘re-levelled’. I understand that payment goes straight to Playtomic. The rules about booking change with every update. It is very difficult to book open matches unless everyone is coordinated and can book at the same time. We are adults, working, with children, so the initial benefit of open matches where we could join thoughout a day and a drop out could be filled without scrambling has gone with the current system where an initial booking can be taken by later bookings with four players. Every time you work out the system, they release an update that changes it. The app saves clubs on admin costs but is torture for the users. Opening Help currently crashes the app in iOS.
2025-02-13
The best
So easy to book games or join classes at all the local clubs.
No other sport system is as good.
2025-02-04
Pretty good. Could be better
The app is pretty good but often glitches.
Sometimes you can see more available Academy sessions when looking at the list of all local clubs versus an individual club. By that I mean I can look at Club XYZ’s individual page and see only a limited number of sessions, but when you look at the list of sessions available within a certain radius of where I am, more sessions show up for Club XYZ.
It would be great if Open Matches could be filtered by Competitive or Friendly.
2025-01-27
Awful Customer Service
I paid for a levelling session to increase my in-app level. It’s been 6 weeks and still not had a level increase.
Customer support refuses to help, tells me to contact the local club. The local club blame Playtomic. Playtomic have a policy never to contact their own clubs.
As a customer, I paid for something I have not received. I will be raising a financial dispute with Amex.
2024-11-10
Great app but drains battery and need UX changes.
Las update breaks miniatures and makes hard to see available games.
I would give 5* if it was more efficient. Sometimes does not refresh well and needs killing. Also, my next matches selection, horizontal scrolling is an inefficient pattern for mobile. In any case, carry on the great work. Maybe rethink the benefits of premium? Finally, the ranking system makes little sense for amateurs.
2024-11-02
Great but needs improving
1. Please make it possible to tidy up personal matches on the app, I have some matches entered in error / never played that are just stuck on my account.
2. Ranking system isn’t adequate. To improve it, every player should be asked to rank their opponents and partner based on the descriptions provided in Playtomic. Instead of saying lower or higher, they should be asked what level they think each player SHOULD BE. I’m a 3 should be a 3 so that’s fine. But I played someone who is a 1 and should be a 4 and I went down to 2.5 and they went up to 1.5. I don’t know anyone that is ranked correctly
2024-10-17
Somebody else cancels, everybody loses money…
If you want to pay upfront for your games, have others cancel last minute and everyone to lose 100% of their hard earned money (exorbitant prices to book courts), then go ahead and play on Playtomic. Feels so bad when you lose money and time and still don’t get to play. Well done 👍
2024-10-14
Awful app
Padel is a great sport but this app is awful. Hard to see which court is booked. Cancels matches if not a 4 so can’t even have a practice with a mate. If I want to add friends it want to charge me for them even though they should be free as members. But if they booked on their phone it would be free for them. A friend asked to play we all approved him 2 days before but it still never added him. The club I’m at don’t have much more rights than I do on the app. Playtomic say speak to the club for issues and the club can’t do anything. The app doesn’t even allow you to change from a friendly to competitive without cancelling and rebooking. In which time the court could be taken by someone else. Not one person at the club likes the app.
2024-09-16
User unfriendly
The app interface is completely user unfriendly. It is difficult to find chats and your upcoming matches, it’s not intuitive at all. The app does not send notifications when someone messages you and does not send reminders for upcoming matches either. You end up seeing messages too late, if at all. Notifications are all on and allowed but the only one I receive is to notify me that the match is over, which is not helpful. It is incredibly frustrating that this is the default for padel in the UK.
2024-08-11
Flawed level algorithms
1) When you sign up you are asked some very basic questions that are used to calculate you score, this is fine except it doesn’t ask if you have previously played ANY racket sports before and the years of experience you have.
This is means you get the likes of very experienced squash, tennis, racketball and even table tables players joining with very low ratings but have a huge skill advantage over actual beginners to a racket sport.
2) the algorithm to calculate your level when you start playing is totally flawed. When a team lose, the player with the lowest rating is penalised the most. My rating was 0.99 and I played a match with 3 players all above 1.2. My partner was 1.27 and he was deducted 0.02 and I was deducted 0.04????!!!!! WTAF?
As everyone’s ratings are flawed it’s very very hard to book on open matches with confidence or progress your rating.
3) cannot pay for club lesson from club wallet!!!! States you can when you top up your wallet but you can’t.
2024-07-22
Rating
The algorithm used to adjust ratings is flawed in my view. How can the rating move so little just because there is a high reliability factor. I have played games and beaten players with a rating 2 points higher and yet because my reliability is high as was theirs my rating only moved up by .01. Makes very little sense to me.
2024-07-08
Brilliant app
Reliable, functional, couldn’t ask for more
2024-06-24
Total con artists
Such an awful company, so many issues with charges/refunds and when you point it out to them they go thank you we are looking at it before just never getting back to you. They’ve stolen at least £100 from me over the course of three months (including a membership that never got “applied”)
2024-02-12
Great app!
This App makes it really easy to play Padel. The ratings also help to arrange games with people of a similar standard which makes it more enjoyable!
2024-02-03
Booking the court
I’ve had to do this a few times now and ask somebody who’s jumped on a court if they would leave. Basically we are a group of four girls. We’ve all grown up together and this is the only time we get to grab time together by play Padel. one person starts off booking the court emails the link so then we’ll jump on and book our spaces but a few times somebody else jumped on and booked one of the available spaces. We know there’s an option to book a private court and then everyone transfers the money to the main booker which in variably people forget to transfer etc, where your method allows us to pay for our own, surely you can do it where a court is booked and for a period of time that court is yours, say 24 hours which allows your group to book their space and no one else can attend or the person who initially books the court can approve who books the remaining spaces rather than it being free for all . If there is another way Could you let me know x
2024-01-07
A needed app but could be better
This is a useful app to find people to play with but I find the app keeps cancelling my bookings without asking me. It’s difficult to find anyone from the app to help. Sort it out Playtomic, it could be a great app
2023-11-16
Great to start with but increasingly frustrating
The App is a genius idea what I am guessing was meant to be an easy way to find matches and play Padel. The frustrating part is they make it almost impossible to book a court in peak times, sorry you can book but they are guaranteed to get cancelled by someone booking a private match and this makes it impossible to plan. Why they don’t make it first come on peak times is beyond me as an open match game is guaranteed to fill up. Would be 5 stars apart from this huge issue.
2023-04-26
No multi games
User interface is not very user friendly. Need a section where you can view all bookings at a glance. But by far the biggest annoyance is the fact that you cannot be added to more than one game a day even if you’re not the lead booker really frustrating.
2023-04-20
A fantastic sport!
I have been hoping that Padel would finally make it to the uk and it has arrived here at Surge Padel in Fishponds!
It is amazing!! Having a partner who is Spanish gave me the chance to try Padel while in Spain and I absolutely loved it and so glad that I can now play it here in Bristol.
The venue is great, we’ll set out, friendly and helpful staff, amazing courts, fancy changing rooms, and a bar with drinks and food at the end of the match. Brilliant and highly recommend for all!
2023-04-12
Poor platform
I just find this app really unintuitive. I seems to give me a load of info I do t need but tell me nothing I want to know.
It’s also really hard to navigate
Oh and it keeps asking for a nickname - and most are taken so that took me 5 minutes to sort …
2023-02-05
Good idea, bad execution.
This app is trying too hard to be many different things rolled into one and does them all in a poorly thought out way.
If it focused on making the important features work better with a more logical user interface it could be greatly improved.
2023-01-23
Confusing
Not easy to book
Not easy to see what is booked
Not easy to pick an person to play.
2022-11-15
3 Friends can’t download
Personally. Works great.
However… 3 of my mates have tried to download it and it just won’t work. No idea why they have an issue. I never have.
2022-11-08
But we can not change the rating…
But we can not change the rating
2022-10-16
Great App
Easy to use just wish you could access to it while abroad but only work on your location.
2022-04-27
Surely in 2022 you could design the app for an iPad!
Forced to use the app to book Padel courts at Rocks Lane. I really just want to book courts - not connect with people and split costs. Two problems with app…. Firstly its not designed for iPads so you have to use the screen vertically. Secondly you can only book one court at a time - surely a lot of people would make multiple bookings so why cant you add more courts to your basket before playing. Not great design. Forget the sharing and finding and just make it simple.
2022-04-07
Good but lacking important features
The app is a good start especially for padel but is lacking some much needed functions and useability features.
Firstly, there is no option to select or create female only, or mixed games. Instead if you are trying to create a female only game you have to keep messaging guys that join to tell them, so they can quit. If three females are already in the game, then a guy joins in the last spot, there is nothing that can be done and we need to contact the venue to get him removed. This is a big issue.
Secondly, many people over estimate their ability. The reliablity indicator is good, so why can't we create public games but have an option to limit participation to those with a certain reliabilty rating?
Thirdly, there is no option to directly chat to clubs when you need to amend a booking. Most don't use the match chat, and many also don't answer their phone. Needs to be a better way to adjust bookings especially in light of the issues raised in this review.
Forthly, there should be the ability to select prefered playing partners. These should get notified when you create a new game, so they have an opportunity to join. Often a match is created and you want to play with your partner, but other people join before your partner has an opportunity to join. Then it becomes a big problem as once the last person joins you can't edit or change the match.
The issues above all related to Padel, but Playtomic needs to work harder to sign up more tennis clubs too across Spain, and also promote the app to tennis players.
2022-01-04
SECURITY AND DATA BREACH!!
Firstly, the customer service from Playtomic is absolutely appalling. Truly terrible.
Somehow some managed to walk into 2 different tennis clubs and use my account, in person, to book and pay for courts. I have contacted Playtomic multiple times regarding this and have had no solution from them, other than to tell me to go in person to the tennis clubs and ask what happened!!!
Absolutely disgraceful.
2021-03-10
It’s no possible to contact customer support
I have a question about ‘pending results’. Basically I have 15 pending results although those have been entered and confirmed.
I tried to contact customer support but the only thing I managed to do was going in circles with a Bot, not Being able to communicate with another human being