2026-02-01
Horrible
Asked me for my credit card information
Updating
+3
+2
Re
+6
+2
iPhone Screenshots
iPad Screenshots
Description
Meet, play and move through worlds with your friends in Meta Horizon. Discover games, sports and music. You can also pair the app with your Meta Quest headset. In Meta Horizon, you'll never run out of things to do.
Set up a Meta Quest
– Manage your profile and easily set up your device
– Customise settings for everyone in your family, with permissions for children (10-12) and teens (13+)
– Cast your Meta Quest experience to your phone or a nearby compatible screen
So. Many. Experiences.
– Explore 500+ games, apps and experiences from the Store
– Jump into multiplayer games, live concerts, comedy shows and more together
– Keep playing with your friends directly on your phone, no matter where they are or what device they're using
Your look, your way
– Customise your avatar for a unique look or celebrate your fandom with colours from your favourite team
– Complete quests to unlock exclusive avatar styles, items and emotes
What's New in Version 356.0
The latest version contains bug fixes and performance improvements.
Seller
Name
Meta Platforms, Inc.
Information
Developer
Categories
Version
356.0
Size
597.9 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 9+ for the following:
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Horror/Fear Themes
Compatibility
iOS 15.1 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish
App Store: Customer Ratings
Ratings & Reviews
4.5 of 5 (17,612 Ratings)
App Store: Customer Reviews
2026-02-01
Funny
Whenever I give my siblings a try of my vr I can watch them
2026-02-01
Video sending problem
U should make it be ble to send over to post at any time long
2026-02-01
IT DOSE NOT WORK
IT SUCKS IT KICKED ME OUT MY ACCOUNT AND Sying I need to pay for it back no thank you
2026-01-31
This app is terrible
I ABSOLUTELY hate this app, even if I’m connected to my internet it still comes up on my screen with “ there’s been and SSL error” and it NEVER BLODDY WORKS and even just the app in generally is bad
2026-01-31
Downloading
It’s overall really good it’s just really hard for me to download videos into my phone I tried everything I can’t find anything that will work if anybody can help pls do
2026-01-31
Works well
Good
2026-01-30
Change the gallery
For the while I have used the app, recoding and saving videos haven’t been an issue. But now when I try to save the videos to my phone gallery, I won’t let me and keeps making me send a link to myself which still can’t be saved. I’m also having issues saving videos themselves because each time I do try to save them no matter the size of the video, it says “saved unsuccessfully”
2026-01-30
It's broken
I'm trying to sign in and I'm 9 but it's saying sign in unsuccessful
2026-01-30
Amazing
Very useful you can download games for your meta quest for money and play some mobile games
2026-01-29
.
Use this app for my quest 2 and 3, amazing features and good casting quality. I would give this app a 50 out of five if I could.
2026-01-28
Terrible UI
Any screenshots, or recordings you make with the meta quest headset, and sync to this app, can NEVER be deleted by you, the user. It’s very easy to accidentally press the 2 buttons that generate a screenshot. Checking emails, messages, anything you do can be accidentally screenshotted and automatically saved to this app, and once it’s there, it is impossible for you to delete. I contacted customer service, who confirmed this. Pointless or potentially sensitive data is being saved permanently on Meta’s cloud, with no user means to delete. If you ever screenshot some sensitive data by accident, you have to contact and convince customer support to go into your cloud storage, find the file with your sensitive data, and have them manually delete it for you. Turn off the sync feature to avoid this. But anything already synced, you are stuck with until forever, unless you convince customer service to remove it for you. This is ridiculous. Meta needs to fix this.
2026-01-28
Good
Really good
2026-01-27
Loved it
My son enjoys playing on his VR and while I’m watching it, he doesn’t mind it
2026-01-26
Greedy meta
They made it so you need to login to this app to use the headset, will never buy anything meta again
2026-01-24
Vr is great
Vr = Pro
2026-01-23
Horrible for chats
On my app it refuses to show who's actually online and when I go into the community search before I even get a chance to try and search anything it shows up with no results found this even happens on my headset the Meta quest is great but it's social and app parts nneed fixing majorly
2026-01-23
Vrfs
Just because vrfs is in vr
2026-01-23
Hello peoples
Good app
2026-01-22
gorilla tag and big scary are peak
Try it or you give me Ur credit card
2026-01-21
Animal compan
I have good stuff on animal compan 5/5
2026-01-20
W
Really good
2026-01-20
Terrible parental control
This is the worst for setting time limits. I want to be able to set 30 minutes per day, then give more time if requested. This only allows you to change the daily limit. Painful!
2026-01-20
Very fun
The meta quest 3 is sensible price well done five stars
2026-01-18
Vrfs
Is the best game on vr
2026-01-18
So epic to the point it’s epic
It is very epic
2026-01-17
Won’t connect
App is fine but won’t connect to my meta quest 3s
2026-01-16
Amazing
Really good only way you can play VR
2026-01-14
Payment issues still
Why are so many still unable to add new card to my account ? Please sort this as I’m trying to guy games and my horizon plus back. I still can’t add my card. Please fix this. Thank you.
2026-01-13
please add ps4 or5vr on here because i can/t play but i keep the app
please if you do this I will give you five stars
2026-01-13
good
MY DATA ISNT STOLEN! ::
2026-01-12
Mmm
Very cool I can talk to fren and call thems 😊
2026-01-11
Problem
I can’t screen share or look at peoples screen so now I can’t see my friends screen so please fix it.
2026-01-11
The Quest 3 hardware is great, but the Meta Store app and UI are absolute garbage
Rating: ⭐ (1/5)
I’m writing this because I’m sick of it. The Quest 3 itself is a solid piece of tech, but the software experience specifically the Meta Store app and the headset UI is basically just useless.
It has completely ruined the experience for me.
Here is why it’s terrible:
1. The App is Horrible to Use
The mobile app used to be a functional tool to buy games and check settings. Now? It’s a cluttered, laggy mess. It’s not intuitive at all. They’ve tried to turn it into some weird social media platform instead of just a store. I don’t care about the "Meta Horizon" feed; I just want to manage my device. Navigating it feels like a chore every single time.
2. Forced Social Features (The "Party List" Issue)
This is my biggest gripe. As soon as you turn the Quest on, you are forced to look at social bloat. I can't stand that it forces your friends/party list to be at the top of everything. I didn't buy a VR headset to sit in a menu looking at a list of people. I bought it to play games. Stop shoving the social features down my throat and let me get to my library.
3. The Store is Flooded with Shovelware
I just want to play some actual, high-quality games. But when you browse the store now, it is absolutely full of kids' games. It’s like wading through a sea of garbage to find one decent title. It feels like 90% of the store is just low-effort Gorilla Tag clones and screaming toddler lobbies.
4. It Used to Be Better
It used to be clean, game-focused, and fast. Now it’s "Meta-fied," which apparently means making it confusing, ugly, and frustrating.
Bottom Line:
The hardware deserves better than this. If you are a serious gamer, get ready to be annoyed every time you put the headset on. Meta, fix your UI and curate your store properly
2026-01-11
Get a vr
So when I got my meta quest 3s,I was so happy.It took a few minuets to log in.Playing with friends is amazing.I don’t even get headaches!!!Best VR headset ever!!!
2026-01-10
Battery
This is terrible, today alone the app, that I haven’t opened in over a week, has used 40% of my battery in the background.
what for?
what is the need to drain 20+ hours of battery life on an app that I don’t even use often at all.
it’s so useless and frustrating when you need battery and this app is just eating away at it for what?
Is it to spy or to listen in on a conversation?
what on earth could possibly require 40% of battery in a 20+ hour period of time??
My headset has been off for a week, yet my battery life is taken.
why?!?
Delete this app.
2026-01-10
Best game ever
This game sooo good
2026-01-09
Impossible to navigate
I could not find anything to do when I tried pairing my headset it ask for my email which didn’t go through I tried making a new account that said ‘unable to make one’ so now it’s really hard to play I’ve been trying to do this for 4 hours straight. Impossible.
2026-01-09
So good
10/10 best things you can buy
2026-01-09
Battery Drain
Haven’t opened the app in a while and discovered yesterday for no reason it had used 51% of my iPhone battery in one day with background processes.
2026-01-08
YAY
I like this app because it’s so good WWWW
2026-01-08
Really good headset and app
Even the app is shocking you can anything for your headset on it make it way easier for when you need to connect with your WiFi also when you will download apps recommend it I have meta quest 3
2026-01-07
Love it
Love it
2026-01-07
Good app
I got the new meta quest 3s and I set up this app and started playing my VR the app is amazing and I found out yoi could play meta horizon on this app without a VR and it was a bit laggy but I found my way and I love this app you should try it even if you don’t have a VR I would recommend this to gamers when they get bored so just pop on the the app and download games onto your VR and get playing and start your new adventure in virtual
reality.
2026-01-02
Meta Horizon
Such a good app easy to cast from and it is easy to access a lot of the stuff on there
2026-01-02
It’s great for vr user
It just good
2026-01-02
10/10
Amazing helps me with my Meta quest so much definitely worth getting if you have a Meta quest
2026-01-02
Mid
I like the app but what is the point of a free trial if you have to pay for it
2025-12-31
Older iOS
App installs on older iPhone 7 running iOS 15.8.5(latest os available)
But when launched it’s just a black screen.
2025-12-31
It is good
It is good for calling my friend called Matty
2025-12-29
Get this app now it’s amazing
I love meta this is just a amazing app for having a meta quest 3 or 2 or 3s this makes your meta account 10x better you can change your avatar call your friends through the app and you can text them this is just amazing they give out free shirts free games everything if you have a meta quest 3 and don’t have this app installed then what are you doing download it now.
2025-12-08
Bloated
Another seemingly unnecessary name change for an already bloated app. Navigating is a learning curve because of this. Remnants of old features still remain like notifications for the Scoreboard.
And they’re really trying to push Horizon Worlds (what? Sorry just Worlds now, see they like renaming things like that’s somehow going to make it sell better, which it is not).
I just want to find new games to play, that don’t look like Ai slop and half baked goods, and tech demos that’s could have been full on gaming experiences. The reason why Virtual Reality was invented, Video games.
2025-12-07
App bloat
The app is bloated with so much going on and is difficult to navigate. For example going to the quest+ page to find games then finding a game. Swiping down the video closes that page which takes you back to the home screen, when intuitively you want to go back to the download page not back to the home screen. So I have to go through it all again to find the game. It would also be good if you could just see the apps to download and not have all the horizon world icons
I also find the horizon subscription expensive for what it offers. £5 a month is more reasonable than the £8.00 charge. I hardly use my device to warrant a monthly subscription for it.
2025-10-29
I can’t get games
My mum has been buying me games so that I can download them but for three of the games she has downloaded it doesn’t say I can download them. She’s and it’s taking her money and the games we found out what song one of the games I didn’t check the piggy, but it still took her money and it was piggy something But the other two games will job simulator vacation and and crowbar climber and she’s paid with them and it’s saying I can’t download them and she needs to pay again, but she’s already paid the complete amount and I tried resetting. I’ve tried that and it won’t work
2025-10-15
I hate it so much
Honestly a more difficult app to support your kids you couldn’t create if you tried. Honestly if you enjoy glitchy blank pages appearing each time you attempt to make a change, coupled with needing to reset all your passwords 7 or 8 times, followed by 64 requirements to 2FA on all different platforms, email, Facebook, WhatsApp then this is for you! A birthday evening with everyone in tears then this is the app and experience you’re craving! Honestly regretting ever getting VR from this company. Avoid like the plague if you’re considering it unless you work for NASA and have a degree in computing.
2025-09-14
Hate this app.
My wife and I bought a Meta Quest 3 for my son’s birthday. I have registered an account for myself, and for my son, subscribed to Horizons+, and shared a redeemed game with him. He played a few free games before I downloaded Hubris. The headset experience is amazing but the phone app is a disaster. When I redeem Hubris on my account and then shared it with my son, the app seems to want me to pay for the game again. This step needs to state clearly that this is a Horizons+ game and not expect payment again. Elsewhere, the app is more marketplace than configuration/parental tool, filled with game screenshots instead of helpful navigation. I’ve been developing software for 30 years, so I know from a user-experience perspective.
2025-07-05
Rubbish app rubbish support
Why is it so hard to change my adult account into a kid one. It just wont let me and I’ve contacted support who can’t change a thing their end (so they even have access to the system)
Meta talk about child safety but my child has been using an adult account for a year because I’m unable to change the date of birth.
He doesn’t want to create a new account as he’ll lose all his game data.
I just don’t get why it’s so difficult to change and why support can’t do a thing to help - they’re as clueless as I am!
The app is buggy, it was telling me to update the app to change the d.o.b - I updated the app and the same message about updating the app keeps on appearing.
2025-06-22
STILL AFTER ALL THIS TIME
It’s been almost a year without the update to fix screen rotation locked to portrait orientation. Every time I open the app I have to remove my iPad from its Magic Keyboard as the app is incapable of being viewed horizontally. When viewed in the locked out portrait mode around 20% of the right side of the app cannot be seen, stopping me from reading important information like game descriptions. Other apps that had this issue have fixed this iOS update based bug months ago. It’s just too frustrating to use in its current form.
2025-05-10
Problem
I have a been using this app since December 2024 and everything is simple easy to navigate around I love the features. How easy is to. But there’s this problem and I don’t know if I’m the only one been getting this since yesterday but my vr died so I changed it and I was recording a pretty long vid saved it before my vr died and idk if that’s the problem but i can’t get into the app like I’ll click on the app and it refuses to open up so it just shuts me out back to the homepage this a mobile iOS user if that’s any use and wanted to know if anyone here is having the same problem I did check if there was a update there wasn’t and I’m constantly now checking if there is so it will let me get into the app but no I checked if it was my storage still no
2025-05-09
App doesn’t open
Amazing, i have just spent £500 on a vr headset that i cant use at all. The reason is because you need the app to finish the set up, but the app wont open. I have restarted my ipad, restarted the app, re downloaded, updated everything and it still doesn’t work. Its an absolute joke. I even tried a second ipad, and it didnt work on there either. £500 down the drain because the developers havent fixed a major issue that has existed for 5 months. It is quite literally a scam
2025-03-19
Please help me-
I’ve been using this app since July 27th 2023 (a day before I got my meta quest 2) and there’s been some bugs here and there like that bad time when they removed/ glitched o it the gallery but it was added back quite quick but right now I can’t connect my oculus quest (meta quest 1 basically) to the Wi-Fi since for people who don’t know you put Wi-Fi on it when setting up the app- I got my quest 1 today for £145 from a UK shop called CEX and I got it since it was the last headset until I completed my standalone headset family for meta (except the meta pro) and when I go to connect it to the Wi-Fi, when I click on the Wi-Fi I want to use the whole app crashes… PLEASE IF A META EMPLOYEE SEES THIS PLESSE FIX THIS!!! please?
2025-02-15
Getting worse
The Quest app, though necessary, has always had design issues. The janky UI design has gradually declined to a point where it is now just awful. The fact that information is largely obscured because it doesn’t fit on the screen is just one example.
‘Quests’ shows as ‘Que…’
On an iPhone.
Players were once able to easily see what games their friends have in their libraries. Not any more.
Lastly, why Meta insist on force-feeding Horizon Worlds content on anyone with the app, is particularly galling. HW isn’t great, it might be good in ten years. Who knows? Is it not possible to just have an HW section within the app, so people/children who like it can just navigate to that area, while gamers have a gaming part of the app, that they can access for that purpose? Is it really that difficult to implement?
Even if I was a kid, I think I’d probably find this version of the app annoying. The fact that users can’t see their own (or anyone else’s) app/game libraries in-app, is a joke.
2024-11-30
Terrible
Whenever I try to download a game on my VR headset, it says I should set up a parent account. But when I try to, it either says, “you are not old enough to do this”, “something went wrong, please try again later” or “you can’t do this from your own link”. I should’ve set up a parent account when I first got it, but they should definitely let me actually set up a parent account later. This is really bad from them. Also, whenever I try to change my son’s age to my age so I can play, it says, “this version of facebook does not support it, please update it” and I do but it still says that over again. Rubbish app, and Meta: Please fix this so I can actually play the games I want to play.
2024-10-08
Brilliant Headset, Bad App
Ever since this app has made the switch from Meta to Meta Horizon it has become unmistakably… bad. From forcing you to confirm your age and suspending your account if you don’t, to saying “you have until this date to review this” forcing the user to be taken away from a user friendly experience, and to constant fear they will loose there account if they don’t take action quickly. I wish this app could go back to not using threats to get the message across, and also the old layout. 1/10 only scored a mark because it’s required if You have any Meta headset.
2024-08-08
Pointless now
I used to check the ‘Browse All’ and filter by ‘Release Date’ once a week to make sure I don’t miss any new titles.
Over the years this has been broken so many times and would show random titles, refresh it a few times and you might get lucky, otherwise you have to wait for an update.
Then they have removed the Store button, it’s almost laughable, do you not have any testers whatsoever? I cannot imagine how it’s possible to even have been released in that state.
Now that it’s back online, the App Lab titles have been added in to help indie devs get a chance to be in the spotlight, which I’m all for… except there is no option to filter ‘Early Access’ titles.. so all you get is a long list of Gorillia Tag clones, that aren’t even sorted by date since it’s broken again.
Not sure what’s going on Meta but if your looking for a Product Owner, let me know - looks as though one is very much needed..
2024-08-05
Can’t change age on meta
I’m writing this to say that meta quest in general is a good vr experience to hang out with friends and have a good time. I got a meta quest myself and the games are quite expensive but are good for there price. But the one thing that has bugged me recently is that I can’t change my age on meta. When I go towards the personal details and go to date of birth it shows the previous date of birth I have put in there. I recently contacted meta support and there agents weren’t much help as it told you to contact them. So overall meta is good, it’s just some of there agents and the way they have changed the meta quest date of birth section. So if you have this same problem then don’t bother with meta support there will just go on about ID.
2024-07-30
Headset is good, but this app needs improvement
While this app does a reasonable job of supporting the headset, there are lots of oversights in the app which make it difficult to use. Updates keep coming, but it feels like the devs prefer to go after the sparkly new features and forget some of the basics. For example, the app is iPad compatible, but only in portrait. As I use iPad Pro with a keyboard case, it makes it fairly unusable unless i turn my head to one side. Similarly, casting support has been all over the place over the years. First it was quite simple, then complex new features added (such as the ability to record videos of you overlayed in your VR world - how cool), then the feature was pulled, then it got all sorts of unreliable, now it seems to be back working ok again but only the very simple casting seems supported (and not to go on, but in portrait rather than landscape). This latest update adds a redesign, but again many of the more basic things that need to be addressed are again overlooked.
2024-07-24
Terrible app,
Something happened on my VR so I deleted the app then when I re downloaded it I couldn’t log back into it I’ve tried for hours and nothing is working. So your telling me if I delete the app I carnt log back into it - shocking app don’t download it.
But when it says they’ve sent an email to me they haven’t I’ve checked everything but nothing at all. I’ve been trying for 4 months now and nothing is working. For example I had to re download facebook 19 times and set up accounts on them and it still didn’t work. This had led to me not being able to purchase games and especially not being able to update any of my games. It’s absolutely disgraceful !!!
2024-07-23
Was better when oculus ran it.
The head set and games are good but ever since meta took over things have been terrible. Now that meta has changed the app to ‘meta horizons’ it looks ugly, and it is not even obvious that this is the app for the headsets, as it looks like another one of meta’s stupid social media apps, And don’t even get me started on the customer support, you are literally just talking to bots who don’t have any clue what you are talking about, and when you finally get to have a response from a human after waiting 4 days, they just say that they are sorry and that there is not much they can do with the problem, and send a link that when clicked, takes you to a site that dose not exist. If you want to get get one of these headsets then get it, but know that it’s probably going to take weeks to fix any problem that comes up.
2024-05-12
Parental control
Hi meta, i think this needs a URGENT overhaul! I as a parent account manage my sons account who is 11! My son is unable to buy in app skins(VRFS - boots, footballs, tops!) the parental controls I am unable to toggle the tabs which will allow my son to buy things with my consent! which gives parents less control! I’m all for supporting your app/games creators. But this needs fixing asap! My son should be able to load up his game and if he wants to buy a new in game football then he should be aloud with my concent! Sort it out, and be quick or he has to wait 2 years when he’s 13 to buy them! Your creators our losing out and it’s such a shame!
2024-03-19
I’m so depressed now.
I got my oculus quest 2 for Christmas 2 years ago and then I played bonelabs and VRchat mostly all the time then for a couple weeks I didn’t touch it then my cousin came around my house and wanted to play on it I said “ok” but it was dead so I put it on charge and then after that I unplugged it and played on it the next day then I downloaded Roblox and my quest wouldn’t work turn on or anything sometimes when I put it on charge it flashes red so I think it’s charging so I leave it to charge for the whole night then in the morning I went in it it still wasn’t working so could you fix or solve it pls I have so many friends and things I wanted to do on there🙏🙏.
2024-02-17
Terrible
The Meta Quest 2 is a good VR head set however Meta as a company is shocking.
I set up my daughters account using my wifes email address, as we wanted some form of parental control over it. All was fine and she used Christmas money to buy a couple of games. Then suddenly Meta suspended her account and requested proof of age for her.
As a 12 year old she has no real ID so I reluctantly scanned and sent her passport and birth certificate only for Meta to inform me these were not acceptable forms of ID. They then shut her account down. After complaining and speaking to BOTS on Meta, 3 WEEKS later they have reinstated her account…however the Meta App now has a fault and won’t allow me to log into any of our accounts. So.. still unable to log in and play on her Christmas present.
The VR headset and games are good but the service is absolutely appalling. If you want to spend hours and hours talking to BOTS and getting nowhere, trying to navigate their terrible customer service its worth it otherwise go with a another brand of VR headset.
2024-01-13
I can’t get my VR to connect to my phone
So, everything apart from this is alright. I downloaded this app so I can get sidequest and enable developer mode, I log into my account, easy, got my vr connected with it as well, but then when I try to connect my vr to my phone, it will say, ‘connecting’ and then after a few seconds, it says, ‘last synced __ minutes ago’ even though I have my headset on. If you could reply to this review and help, it will be much appreciated!
2024-01-02
About Echo Vr.
So yeah. Echo vr got shutdown - carrying on some new games and i am writing this review to you as i know some meta developers had created it. But… why not just keep it running? I really don’t understand that. It was such a shame because it was the first ever VR game that id play in 2020 and seeing it go just made me feel like something wasn't right whenever i played on my headset. So, what im trying to come across to is that you please bring it back - and if not, why not? i also want to know if it will actually ever come back. Even If that means to pay a few £ to do so.. so i really do hope you take this into consideration as you all know that the community loved echo vr and there was no possible right to shut it down just to continue a new project. Please do think about this.
Thanks!
2023-12-26
Does not work and limits your rights
Casting Meta video feed onto an iPhone 15 Pro Max? - nope. The app freezes and becomes unresponsive at the page with greyed Start button.
Buying a game? - nope. You will receive the purchase receipt, but game will remain unavailable to you, unless… you purchase it, ad the app keeps showing you the Purchase button with full price when you nabigate to the game page.
Amending your child’s (a minor) details online? - nope. You have no right to manage your child’s details. It’s Meta’s child now. I guess Meta should pay the child support to me since they took over a portiin of my rights to my child.
Contact Customer Support? - nope. Dead end. No replies to numerous emails. No bother in the world.
Just spend your money and be quiet!
2023-10-31
App doesnt work properly on iPhone 15 [Pro Max]
Have used this app for a while and generally no problems. Unfortunately they havent updated it for the floating island on the new iPhone 15 range (am using a Pro Max)
The notification icon and two others are right at the top of the screen where the battery, time etc is and so are unclickable.
Also not showing my device referrals. May be under notifications but, as above, cant tap it.
2023-09-21
I can’t even anymore
I found out that you can’t even remove the headset from a previous device, which means I can’t log in even though all I’m trying to do is move the quest account from my mums phone to my iPad, same account and everything. But to do this we need to delete the account from her phone and enter everything on my iPad. Guess what, YOU CANT DELETE ANY ACCOUNTS. I even told her we should put it on my iPad instead of her phone but she insisted.
Side note: NO I’m not entirely factory resetting the headset. And no I’m not buying another headset, that’s just idiotic, it’s like £400 we ain’t paying for that again. Don’t get me wrong it’s better to just factory reset, create a new account n all that but I have no clue if I should tell her.
2023-08-29
Probably one of the best things I’ve gotten
The Meta Quest 2 is great, lots of fun experiences, the endless possibilities of creativity and how realistic VR can really get. I got the Quest 2 last Christmas and it still amazes me how fun it can get with my friends exploring, experimenting or just chilling. Many people have been online, playing games and gaining money from making videos thanks to the Meta Quest and many popular games, but theres been one slight problem recently. I went on vacation to a country that isn’t allowed VR but we brought it without knowing, after a few months I came back to England ready to play on my Oculus. I then realized I could get mods for my games since my cousin has a PC, but I forgot my login password for my account, so I tried opening the app on my phone, but it just kept crashing. This happened for several days and even with me searching up ‘How to fix apps that keep crashing’ and went through dozens of videos but none of them seemed to work. I wanted to let the Meta Team know about this and hopefully try and fix it because I don’t want to lose another account. Thank you for reading this and I hope the problem will be resolved soon.
2023-07-10
It’s amazing but has downside
It’s amazing to use if you want to download games from your phone and want to see yourself playing and see how long you’ve been on games but the downside is if you’re not the admin administrator for your account you cannot watch yourself or let others watch you on the app, which is very disappointing for people that wanting to watch me hope they fix that in the future because I really would like to let people watching play
2023-01-03
Excellent app…..when it works (which isn’t often 🥴)
This app is excellent when it works. I’ve connected to our headset so we can watch what the others are up to in their VR world. I’ve added stuff to wish list and bought games. However…..it only works as soon as I’ve downloaded from App Store and logged in. As soon as I leave the app to do something else, and come back to it, I get a flash of the app Home Screen then everything goes black. Which means I have to delete the app, re-download it from App Store and log in again 🤦🏻♀️ It gets really frustrating having to do that every single time we are using the headset
2022-12-25
Bugs and confused navigation
The app after 6h of installing is already unusable.
Regardless of closing or killing the app, there is a total black screen opening immediately after launch and it can’t be closed and gets totally hanged there.
If I receive a notification from Oculus and open it from the notification, it goes directly to the notification details screen and that’s fine, but if I go back from the notification it gets locked on the black pop up screen again 🤦♂️
2022-12-23
Black Screen
I keep having to reinstall the app because it just shows a black screen when launched. I have tried closing the app & rebooting my phone. I’m on iOS 16.2 and app version 193.0.
I also wanted to submit this to the developers directly rather than via a review. But the app support link takes you to general headset support, the developer website link takes you to the meta quest main website and report a problem is for content you have purchased.
2022-12-04
Unbelievable - Had to put 5 stars to get through security
Waited weeks for an update as the app was unusable - not loading - now it’s here and it’s still barely useable - what is going on ? Running on a fast connection - iPhone 13 - latest iOS - maybe scrap it and begin again ? because there’s seriously something wrong here —-
2022-04-16
It’s ok.
There’s good and bad. The shop and installing to the Oculus quest 2 from the app is seamless and works really well.
But.
One of the main reasons I wanted the app was to cast what was on the Oculus to either my phone or tv so that I could be part of what someone else was playing/seeing. This works except for the mic. This looks to be an issue that’s been going on and on for ages without Oculus being bothered to do anything about it. Ideally I wanted to be able to record and post to social media accounts but without hearing anything you’re saying on the Oculus it’s all a bit pointless.
2022-03-01
Need more
1st off, what’s the point in being ipad compatible if you can only use it in portrait.
2nd the live view between headset and my phone so i can see what’s going on it terrible. It connected when i 1st brought it but connection was poor. I have since upgraded to super fast broadband and now I can’t connect at all. I’ve even reinstalled the 3 at least 4 times thinking it’ll work.
Other than that its pretty good i like i can search and buy games with out having to spend hours under the headset.
2022-02-05
Meta, you disappoint.
The mixed reality camera option isn't available in the mobile app for me, and I don't know if it's because I'm not in the States, but your online documentation needs to specify international availability. And also, running so far behind on rolling out basic features internationally is going to seriously cut into the goodwill of your users base. The hype and what is delivered needs to be at least a bit more equal, otherwise there's going to be a crash once folks get sick of feeling disappointment. If you want to offer me a job, I'm getting an MA in Virtual and Extended Realities, and I graduated with honours with BBA in Supply Chain Management in 2015. At the very least, give me an internship project to get your international rollout organized and communicated so your users know what to expect. I'm happy to help.
2021-12-21
New update screwed the experience right up
The new app update has made the app completely blank and unusable. Apart from a few icons at the bottom. I used to use this app all the time to get games and apps for my quest 1 and quest 2. But this new update screwed it all up and now it’s just a blank background with a few buttons that don’t work. I’ve reinstalled the app I’ve done everything. Nothing works and this needs to be fixed. I expect an update this bad to be fixed right away especially by oculus/meta. You should be on issues like this right away
2021-10-12
Avoid SCAM
Myself and my son have been completely locked out of our oculus app/headset for over 3 months because I changed my mobile number so we cannot complete 2 factor authentication. Despite speaking to over a dozen oculus experts for over 7 hours over the last 3 months and sending in a copy of my passport, proof of
Purchase, receipts for games, headset serial number on numerous occasions we are no further forward. Literally spend hundreds on games and a headset that is completely and utterly useless. Have been told it’s been escalated 5 times already and we have to be patient….3 months we have been waiting!
2021-09-14
Store search
The main thing I use this app for is the store. When you search for a game in the store nothing comes up. When you do manage to get a list after tapping the search box with you search “term” in it, it disappears when you start scrolling leaving the page completely blank.
I love everything else about the Oculus Quest 2 but the ability to search & preload games ready to play the next time you put the headset on is very handy. Not being able to search is very irritating.
2021-02-25
Quest 2 deserves a better app
Totally love the Oculus Quest 2 - so much that I have bought 3 for family use. The app is disappointing, especially the search engine and absence of wish list items. Several times I’ve gone onto the app for a quick look at the daily deal, seen various games that I’m interested in and decided to come back after I’ve had time to think about which to get. Then I can’t find them on the search engine unless I remember the exact name. Result: I don’t buy them. Saw a great car race game this morning. I was interrupted before I could buy. Now I can’t find it using the search engine and ‘car racing’. 😭😤
2021-01-31
Needs work...
So, Oculus Quest VR is amazing. I love it soooo much I’ve both Quest and Quest 2 headsets. That said the Oculus app looks like a child aged 3 put it together! No landscape mode :( and the way it’s set out is super boring! I want to see dates for version updates and content changes (just like in the Apple App Store app). The app is so bland. Little game icons on a horrid dark grey/black background, and no inspiration to explore further!
I just think a tech giant like Facebook could do soooo much better.
Not that easy to navigate either as icons for games and apps are so small.
Come on Facebook, you and do better than this.
2021-01-22
Great app, landscape mode would be appreciated :)
The way I can control my quest 2 headset is truly incredible. I’m happy to know that I can buy games, check the battery and even reset the headset completely without having to actually put on the headset is really helpful. It saves battery, time and me from motion sickness.
The only problem I have run into is that I cannot use the app in the landscape view, which is a problem for me, as I am using an IPad Pro with a keyboard connected to it, so I struggle to use it when it is just about balanced sideways.
I still recommend this app to anyone with an Oculus headset, as it’s really helpful and saves a lot of time.
2021-01-15
Back button not working on iPhone 12
This app is great other than the fact that the UI is too close to the top of the screen. This means that whenever you go to a game page, you can’t go back easily. The button is so close to the corner of the screen, you literally have to tap tap tap tap tap tap tap tap tap tap tap before it eventually lets you go back. So frustrating and barely unusable. Other than that it looks great and the mirroring is a great feature letting you watch what’s going on inside the VR headset. You can also mirror to TV of its compatible. Really useful.
2021-01-14
Disabled for no reason on Oculus Quest 2
Today I just wanted to have a good time in playing beat saber but it didn’t work for me. It kept kicking me out of the app so I decided to restart my vr. It kept kicking me out so I tried to go onto my phone and it said my account is disabled because I didn’t follow the community guidelines. I’m very concerned because nothing like this has happened and the fact that I got this in early November, please tell me what went wrong because now if I have to make another account I have to pay to get beat saber again and I don’t want to pay again if I had already bought it. Please, tell me why I’m disabled
Thanks
Shumaya
2020-11-09
4 stars
this app has a nice style and is simple to use and find games. the search feature is really useful for finding specific games and it also recommend games to you based of your activity. super simple to install games to your headset
this app also allows you to stream the headset view wirelessly to the device or to another device. only reason i give 4 stars is because the screen lags whenever the headset moves reasonably fast. the streaming still works but is better on a TV etc.
this app also allows you to request refunds for purchases you’ve not meant to make or didn’t get the most out of the app/game. This is great, especially for people like me who are quite new to vr and may find some experiences disorientating.
overall, really good app and would definitely recommend :))
2020-06-29
What are you doing
Why are you complaining about the silence of the adverts a) u don’t really need the sound for oculus adverts b) when your phone is on silent it’s silent your ads aren’t broken... duh and this is coming from a 12yr old so you might wanna get your act together dude
Overall this app for me has no issues I don’t think that they’ll see this but I think if you want to be alone then you should be able to put some sort of ghost mode on where it says that your offline or a status that says do not disturb that would be a good addition to the oculus quest. Thank you for reading all of this, have a gift 🎁
2019-09-25
Nearly great
Nicely designed app and easy way to check out and buy new games for the rift. Would be 5 star if not for a couple of issues.
1. The game trailers have no sound if your phone is on silent. Maybe not a huge problem but I think most people pretty much keep their phones on silent these days so seems like a strange choice to have the app work this way.
2. We can’t full screen the game trailers so have to watch them in the little box provided on the games page. Another weird choice by the designers and hopefully both these issues are being worked on for an update :)
2019-06-24
Great but few design issues
I used this app as a way to see what is currently on the quest before buying it. As I went through i found many apps i would enjoy and decided to buy the quest. Now that it comes to buying them, i dont know how to access my wishlist? There is a thing saying your wishlist that displays as you scroll but it only shows five games? i have atleast 12 on there. Any help?
Also please add fullscreen to game video trailers. half the time i cant see on my small iphone SE. Thankyou for any advice given in advance!