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iPad Screenshots

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Description

The speedy grocery app with more choice. Try Zoom today.
- Choose delivery in less than 60 minutes or for later that day.
- With over 10,000 products, we have the choice you need, delivered at speed.
- Minimum spend only £15.
Shopped with Ocado? Log in with your Ocado email and password.
New to Ocado? Register in moments on the Zoom app.
Zoom is available in selected London postcodes.

What's New in Version 1.101.0

We’ve added a spoonful of behind-the-scenes improvements to speed up the app. Happy Zooming!

Seller

Name

Ocado Retail Ltd

URL

Information

Developer

Categories

Version

1.101.0

Size

56.1 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

All Versions

 4.8 (4,332 Ratings)

App Store: Customer Reviews

A couple of bugs make it annoying to use!

 – 
Ly485
 – 
2023-04-14
Version 1.101.0
This app is so buggy! It’s generally pretty slick, but there have been a couple of major issues that make it unusable! It’s generally a great app, great service and great product selection, but please be more on top of the bugs!
1. There’s an ongoing issue when scrolling though products. It jumps, then freezes, and then the same 2/3 products repeat down the line. You shut down the app and try again, but it doesn’t help. I’d be less annoyed if it was across the whole app, but it’s often just across 1-2 product lines, which probably means devs don’t pick up on it quickly.
2. A while ago there was a major payment issue, which meant you couldn’t complete purchase. They then fixed the issue but I think many people, myself included, were never able to complete payment again on their original
Account. I had to create a brand new account with a different email address, and that’s annoying.

Terrible app

 – 
Gabslovesbirds
 – 
2023-03-28
Version 1.101.0
Never let’s you check out

Excellent choices

 – 
DofB8
 – 
2023-03-23
Version 1.101.0
Huge choice and good quality. 4 stars not 5 because delivery can take quite a while

A failed app! Always late

 – 
SHYreview
 – 
2023-03-12
Version 1.101.0
The worst app ever

Cannot turn marketing push notifications off

 – 
vegancookies!
 – 
2023-03-10
Version 1.101.0
Push notifications appear to be binary. There is no clear way to turn off marketing push notifications.
This risks the app being removed by apple from the App Store.

Great!!

 – 
Monkeybeaver
 – 
2023-03-04
Version 1.101.0
By far the best of the grocery type alternatives. Including the takeaway ones as a sideline. Amazing range, great products and all fresh and as expected, no weird substitutes. Love it!!

Reliable

 – 
dhrjwidjewjdjs
 – 
2023-02-25
Version 1.101.0
Always have all items no mucking about packed perfectly

Cheaper than getting in the car

 – 
Vongemange
 – 
2023-02-07
Version 1.96.0
I love this quick delivery service - I can order ingredients for dinner in one go and it arrives super quick. Best bit - I feel like I’m not throwing as much food away because I am buying what I need, when I need it.

⭐️⭐️⭐️⭐️⭐️

 – 
OliviaaS
 – 
2023-01-04
Version 1.99.0
This app is honestly a godsend. It has a great range of products, namely M&S stuff which I love. The prices are okay, some may say M&S is a bit expensive but I think it’s worth it for the quality. Groceries can be delivered in as little as one hour. They always have offers on and I’ve been emailed quite a few discount codes which is great.
The only annoying thing is it often has items which are out of stock (in my area anyway, this may not be the case for everyone).
Prior to using Zoom, if I wanted groceries the same day I had to order with Deliveroo - who have overpriced stuff and add on a load of service charges.
Since downloading zoom, I haven’t used any other app to have stuff delivered. 5 stars from me 🙆🏻‍♀️

Good but …

 – 
Doodle jones
 – 
2022-12-28
Version 1.74.0
Good app and service, but spams with unsolicited Push Notifications.

Shockingly awful service

 – 
Josephine Evans
 – 
2022-12-14
Version 1.63.0
I only placed an order because of a discount code and thought it was would be fine due to previous positive experiences with Ocado. I would say that Ocado are the best online food delivery service I’ve had before, but Zoom is the worst. The food was meant to arrive within 60 minutes - it had not arrived after 2 hours. The app said it was on it’s way do an extremely long time, but when I went on the live chat I was told this was not the case. Cancelled the order as there was no guarantee the food would arrive. Very perplexed about how Ocado could be responsible for such appalling service when their standard delivery service is the best.

App is good, service terrible

 – 
drewLDN
 – 
2022-12-05
Version 1.77.0
East London based, I’ve ordered 10 times and 4 of those I’ve had items missing. The app is good as is the grocery selection and live chat staff, but it’s all rather pointless if you’re inconvenienced for almost half of your deliveries. Maybe they should move the competent live chat staff to the warehouses…

Good but slot bookings a nightmare

 – 
Reviewer99855
 – 
2022-12-04
Version 1.97.0
Good service but they need to tell you if you can get a delivery booking before you add everything to the basket- very annoying

Waits til you’re at checkout to tell you there are no slots left

 – 
charker11215
 – 
2022-11-14
Version 1.71.0
Don’t waste your time!

App needs work on iPad

 – 
sugoruyo
 – 
2022-11-09
Version 1.62.1
First of all, this is a review of the app itself, not the service; I’ve been pretty happy with Ocado Zoom whenever I’ve used with the main complaint being that some products in the range appear to be permanently listed as out of stock.
Now, on to the app. The main issue with this app is that it is locked to portrait mode even though it’s an iPad app and iPads are increasingly bought with keyboard+trackpad cases and used in landscape mode. This shouldn’t be too hard to fix given that the app is essentially a browser wrapped in a yellow/pink outer shell.
Logging in was also tricky, I had trouble getting it to trigger my password manager and had to switch to the password manager app to copy and paste (which would’ve been infinitely easier in landscape mode, side by side but no, can’t have that…)
Please show this app some TLC as it’s a shame to have it hinder an otherwise good experience.

Cancelled twice

 – 
Star jules
 – 
2022-11-07
Version 1.61.0
My first two deliveries were perfect. However I had two transactions cancelled at the last minute due to lack of couriers. This was extremely inconvenient and meant we had to eat takeaway for two nights in a row and had run out of all essentials.
I’m not sure how this happens, as for several hours I had the message that they were preparing my order, then delayed, then cancelled. Please don’t accept the order if you can’t fullfi.

The new grocery standard

 – 
someguycalledsteve
 – 
2022-10-15
Version 1.65.4
A fairly good selection, at normal prices. Fast and cheap delivery - and on a cargo bike too so it’s non polluting. It’s our new go to for groceries

Top🔝🔝

 – 
sstefania.18
 – 
2022-09-22
Version 1.67.0
This app is fantastic! I love how easy it is to shop around great deals. Nice quality food and you can book your delivery anytime you want. It has all the perks!! Definitely will be back again🥰

Killed my bank card

 – 
Mr Happy 20220920
 – 
2022-09-20
Version 1.98.3
Your app has just locked out my bank card. Thanks!

Brilliant service

 – 
Mich@bow
 – 
2022-08-17
Version 1.69.0
So reliable & efficient service. Always on time & delivered with care.

Delivery cancelled

 – 
A Chell
 – 
2022-08-04
Version 1.88.0
I’ve had two deliveries cancelled, so frustrating and terrible service. This service is designed to save time, it was the complete opposite

Great service!

 – 
mx gubbins
 – 
2022-08-03
Version 1.68.2
A great way to shop, convenient & fast. Plus very polite & helpful delivery people!

Late then cancellation without explanation

 – 
brian543
 – 
2022-07-26
Version 1.93.1
We submitted an order around lunchtime for a delivery slot between 5:15pm and 6:15pm order was later without any updated delivery time. Support could not provide an update either. About an hour later order was cancelled by Ocado without any explanation avoid these cowboys that have no respect for their customers

Great new find

 – 
jowoodward
 – 
2022-07-25
Version 1.94.3
Having previously used other grocery delivery services this is my favourite new find. Always on time with a superb range of products without the inflated prices. We’ll done Ocado you need to shout about this

Don’t use this service

 – 
AppleUserOs
 – 
2022-07-13
Version 1.100.0
The worst service

Login issue

 – 
revbon
 – 
2022-07-12
Version 1.29.0
Won’t let me login or create a new account…

Cancelling order

 – 
countd0wnnnn
 – 
2022-07-09
Version 1.36.1
Kept cancelling my order

Awesome

 – 
Mel24091984
 – 
2022-07-03
Version 1.84.0
Fab service every time n always have loads of variety to choose from and really convenient

Very much recommend

 – 
Elcas
 – 
2022-07-02
Version 1.76.0
I use this service regularly, its very convenient and you can get deliveries at very short notice. I thought that it would be quite expensive being ocado and M&S but actually there are some good bargins alongside the more specialist and premium items.

Brilliant!

 – 
yastar123
 – 
2022-06-28
Version 1.79.0
On my third order. Great to be able to get my Ocado staples quickly on the day needed. Fast and cheap delivery. Very happy :)

So Useful

 – 
Sooze2u
 – 
2022-06-26
Version 1.82.2
Quick delivery and good selection also cheap delivery fee … can’t lose!

Not available in Notting Hill

 – 
Steely1967
 – 
2022-05-01
Version 1.60.0
How long will it take for you to start delivering in London W11 postcode as you’ve been promising to start deliveries here for a while now?

iPad Landscape View

 – 
Anglo-Apulian
 – 
2022-04-29
Version 1.73.1
Good app, but would be even better on iPad with landscape view like the main Ocado app.

A little too convenient

 – 
nathan jo
 – 
2022-04-01
Version 1.80.1
I can’t be bothered planning ahead any more, and have pretty much stopped going to the shops! What have they done?

Order cancelled

 – 
Ros!1327
 – 
2022-03-20
Version 1.75.1
Order has been cancelled last minute

Great service

 – 
Thedoodley
 – 
2021-11-26
Version 1.59.0
Always had great service, fast and polite.

Spot on

 – 
Streethats
 – 
2021-09-21
A great service when you need shopping fast!

Do not deliver there yet...

 – 
kaycie louise
 – 
2021-06-26
Constantly advertising in my area yet apparently doesn't deliver to my area yet

OcadoZoom

 – 
cecfrance
 – 
2021-06-18
It is good quality products , good service , with ecological bags and you can receive everything in 1hour if you want or the same day perfect for the people who does not like to schedule everything or who forget something to buy I recommend it and hope they will extend in a bigger area as my friends who leave Richmond already asked for it

Don’t deliver to my area. Maybe say in the description you only cover major cities?

 – 
Gingertips
 – 
2021-03-13
Downloaded, put in postcode only to find nope they don’t deliver to my area. Pity they don’t say that in the description

Poor Customer Service skills

 – 
Dani3789
 – 
2021-02-09
I never ever leave reviews, but this just shows how disappointed Ocado has left me feeling. To be fair it’s the first time i had a bad incident with them, but my issue is the way they handled it. I placed an order worth £18.39 and it happened to be on my son’s birthday, i bought ingredients that i wanted to put together to make a dish for 6:30pm. The order was supposed to arrive between 3-4pm. (Like i said, i always found Ocado reliable in that sense) but to my luck it did arrive, however it was someone else's order, wrong address and name on it. Fine, not the end of the world, i called Ocado, they said they will arrange another delivery for me, though some of the products were no longer available so i had to settle for alternative ones. Again, no problem, I understand mistakes can happen. Then i was told the earliest slot would’ve been 8-9pm. I wanted the products earlier, therefore i had to cancel the whole order together as there was no point for them to arrive that late, so one can only imagine the inconvenience it has caused. I was expecting Ocado to send out my order urgently, by finding me a priority slot or something, however i was told there’s nothing they could do about it, but give me a voucher while i also get a refund. Yes the items were obviously refunded since i paid for something I didn’t receive, however the voucher i got is £7. Minimum order required is £15, this did not make up for the inconvenience they have caused. When i did email them, they said £7 is the maximum they can give. I replied telling them how i find it unfair, as that would force me to spend out of my pocket, the appropriate thing would have been is giving me a £15 voucher which is still less than what I originally ordered but at least it wouldn’t require me to spend out of my pocket again. I did not receive a response, like i said I understand mistakes do occur unfortunately, but it’s the way they tried to resolve it that i find totally unacceptable. I will never go with Ocado again, and i will make sure i will warn everybody else that i know, that if they do mess up the order, they don’t go out of their way to make you a satisfied customer again. I worked in Harrods and i know what 100% customer service is, and this definitely wasn’t.

Total saviour

 – 
Diana Sweety
 – 
2021-01-16
The best thing in the pandemic, so convenient and efficient, loving the service, thank you

Slot times are available

 – 
annabel watson 99
 – 
2021-01-08
I love acado but there are never enough time slot windows. From putting in my shopping list at 12.30 -12-45 (15 minutes) and having the window available at 1.45 it jumped to 6.45.
Understand there are lots of requests but it’s meant to be zoom and deliver within an hour?

Outstanding service but disappointing availability

 – 
Tickerjee
 – 
2021-01-02
I’ve recently started using zoom and the concept is fantastic. Makes life a lot easier and so quick for delivery. But - availability isn’t always great which is a bit disappointing. No carrots this morning! Pretty staple item.

Good service but app has bugs

 – 
Estx2
 – 
2020-12-27
The Ocado Zoom service itself is great, but the app is full of bugs- often crashes or doesn’t show orders that have been placed (the only way I can confirm my order has been submitted is by checking the confirmation email, as the app itself always says there are errors in placing the order)

Yum yum

 – 
Zenart123
 – 
2020-12-05
Just fab when you need something quickly

Amazing service!

 – 
Patiliv
 – 
2020-11-03
This app is just amazing. I always find what I need and the delivery on the same day in these days it’s just a luxury! Love love love❤️

Payment error means starting again

 – 
Samaestro
 – 
2020-10-30
All very slick minus a couple of clunky bits!
1) Slight pet peeve but when delete something in a search bar, it makes sense to land the cursor back in the empty search box as when people delete text there, it’s quite likely they want to search something else. Here you have to double-tap.
2) Had an error with my payment, instead of just dumping my order back into the basket for me to check payment details and pay again, the system registers as though the order was placed so you have to start all over again adding to the basket from scratch! Not great in terms of customer journey when you think about the in-store equivalent (“I’m sorry sir that didn’t go through, let me confiscate your shopping and send you back to the entrance to start again”).

Not working

 – 
gggjkhdfgsdnkhf
 – 
2020-10-29
Ever since switching to M&S the app has stopped working. I’ve reinstalled several times to check again- nothing, just green screen, no login field, nothing.

Had to delete

 – 
Iphone4lyf
 – 
2020-10-25
I’d tried using 6 different postcodes ranging from central London, 3 north London addresses, north west London and Essex. This app doesn’t deliver to any of them. What’s the point.

Cancelled Order

 – 
HestonCD
 – 
2020-10-18
Been using them for 2 years. Not really had any problems. However today after the courier was on route they cancelled my order. Called them up, did not get a reason why it got cancelled. Had to manually reorder everything however half the items were now out of stock... not impressed.

Ms

 – 
bluetwit
 – 
2020-09-14
We are very happy with the service, it was a lifesaver during lockdown and we have been using it regularly since. We like the fact that the food comes in paper rather than plastic bags. However, I think that sometime there is still unnecessary use of plastic, for instance when aubergines and similar vegetables are individually wrapped. I would also like that fish and meat would be packed separately from ready to eat food. We had two accidents with fish and chicken leaking into the bag and, as a result, we had to dispose of strawberries and bread that were contaminated by the juices. For this reason I rarely buy fresh meat and fish because I am worried of similar accidents happening again.
Best regards

OcadoZoom

 – 
Sydchap
 – 
2020-08-28
Brilliant deliveries! So quick. Tried Ocado but delivery slots were 2 days hence. Delivery slots here are within an hour or two. And they are! Super fast. Polite delivery staff and in disposable (or even reusable) paper sacks. Give them a go.

Fantastic App!

 – 
W6 AB
 – 
2020-08-05
This app has made my life so much easier! Great selection with lots of delivery slots available. Perfect for those on the go or looking to avoid supermarkets! Highly recommend!

Useless can’t place order

 – 
nettytetchy
 – 
2020-07-25
Despite receiving deliveries every week this app tells me they can’t deliver to my address???? Why did they change it.
It appears that despite logging on it hasn’t transferred any of my details from the website so there’s no record of orders I have already on the system or saved lists.
Very frustrating as was so looking forward to having the app back.

App account does not know I have placed orders

 – 
Old_richard
 – 
2020-07-22
Strangely when I log in to the App 24 hours after successfully placing my first order with Ocado using the browser website, says that Ocado doesn’t deliver to my area and then that I have never placed an order. Not alot of use then.

Life made effectively easier

 – 
hyNchus _Nelson
 – 
2020-07-12
As any other shopping app, saves you time and concern. In this case with good quality food and service. Totally recommended.

Convenience

 – 
ettiene53
 – 
2020-07-04
We sometimes run out of food but due to COVID we don’t want to go to the supermarket more than once a week. This service is excellent and allows us to buy one or two days of food until we can get to the shops.

Customer Service Shambles

 – 
Mr Farenheit
 – 
2020-07-03
My first email said the order was on its way.
My second email an hour later said the order was running late, in the app I could see it was late, but only 14 min away. No problem, it’s raining, there’s traffic.
My third email says my order is cancelled. Upon phoning the customer services team, I am informed there’s nothing they can do, nor can they arrange redelivery. Even tomorrow. Bad service, but if there’s no drivers, fair enough.
My fourth email tells me I will be charged for the perishable items and the delivery fee. Oh, and I’ll get a £5 voucher to use next time. Next time? You gotta be kidding.
I’m a reasonable guy, but I draw the line at blatant theft, and I will be making a formal complaint.
Take your chances at your risk.

A total scam

 – 
GabrielDeT
 – 
2020-06-05
Do not use this service!
You may be lucky like others and your order will arrive as expected, but at some point things will be missing.
In my case I received only 8 items out of the 42 I ordered!! Not a small mistake, but I thought their might be some misunderstanding and contacted support. After numerous calls and emails they only came back to me 3 days later and said they’re unable to offer a refund as they think they delivered everything.
That is absolutely unacceptable! I spent £70 and didn’t receive most of my items! What kind of service is this?!
They basically have no control and visibility on what gets delivered. very shady business !

Best way to shop

 – 
MissyJ blue eyes
 – 
2020-06-04
I really love using this app it’s very good for a busy mum like me to quickly get my basket assembled and book a slot. Great range of items too.

Excellent same day service

 – 
jscanjscan
 – 
2020-06-04
Always reliable service that delivers same day which is super handy for lockdown - the only negative is that several things are out of stock (though at least they show it’s out of stock, rather than letting you know just before delivery)

Fantastic

 – 
Sarah.C21
 – 
2020-05-04
Fantastic service, easy to use, always has delivery slots and always on time. Thank you!

Zooming my groceries

 – 
CJK33
 – 
2020-04-27
I am loving this service. It’s fast, it’s efficient, I have told everyone I know about it. I have enjoyed the ease of getting food in for impromptu meals with friends. While in lockdown it has helped me get basic food needs delivered for myself and my neighbours.
Great service!

Amazing service in lockdown

 – 
alibtrbdera
 – 
2020-04-23
I feel really Lucky to have accessed and be able to use zoom at the moment, mostly always stocked and sometimes can get order within an hour. Ive always been able to get a delivery slot the same day. Highly recommended and ocado and waitrose own brands cost effective. Great!

Great in the times we are in!

 – 
Rhylie-Jayne
 – 
2020-04-22
This app has been a life saver for me and my family during the lockdown.. I am unable to go out due to a succession of chest infections, and this is the only place that I have been able to get a delivery from.... it is over priced on some items as you don’t get most offers (like 3 x meat for £10) that are usually in the shop, but packaging does state it... also lots of bit are sold out, but as it stands, at least I have been able to get a delivery.

Ocado Zoom

 – 
Mrs.Alderson
 – 
2020-04-13
Fantastic service. Thank you Ocado.
This service has been a Godsend to my parents who are in their late 90 ‘s and live at home still. I am able to get food to them from here in Wiltshire.
It’s just there at once almost! Of course with the Pandemic it has not gone so well and I haven’t been able to get in an order always as slots have sometimes gone by a few minutes past 7 am.
However I’m sure you are doing your best”THANK YOU” Today we were lucky! Without you and Wiltshire Farm Food I don’t know how they would have managed! Very grateful Vikki Alderson.

A lifeline

 – 
ThisisLondon
 – 
2020-04-11
Zoom has been the one online shopping service that has kept running properly. Well done all - also friends in other parts of London are envious ! Hope you can expand the service when we’re a bit back to normal.

Saved us

 – 
Sheleenspc
 – 
2020-04-09
This has worked so well for us in these difficult times. I thank all the lads and ladies that help with this wonderful service.

A game changer

 – 
SaraMW6
 – 
2020-04-08
The Zoom app and delivery service have been an absolute game changer for me since I started using them. I’m particularly impressed by, and grateful for, how well they’re working during lockdown. Thank you!

Excellent service

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CM66c
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2020-04-07
As someone who is disabled and doesn’t have transport this is an invaluable service for getting necessary shopping.
Easy to order and a good range to order from.

Great job Ocado Zoom!

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Chiswick Resident
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2020-04-04
Thank you Ocado Zoom for providing such a brilliant service and helping us all to socially distance during these scary times. Hats off to all your staff for all your hard work and to your delivery drivers. Stay safe

Amazing Service !!

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Aisklei
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2020-03-13
Extremely happy with everything starting from service to food.

I love it, it’s changed how I shop

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RachReview
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2019-07-22
I probably use this three or four times a week. It’s so useful for getting bits you need for the day/weekend. I’ve used it at parties when we have been running low on alcohol; when I’m cooking and have forgotten ingredients; or just when I want something specific for dinner/breakfast. It usually comes well within the hour, sometimes as fast as 20 minutes and I’m willing to pay £2.50 delivery to have that time back. I’d really like the app to have the functionality for me and my husband to add items to the basket on separate apps please.

Beyond expectations! Amazing convenience

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Warrior's Helmet
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2019-05-11
I’m cooking Sunday brunch... and suddenly realise something is missing... within 1 hour the fresh ingredients are in my kitchen. All the products I used to buy with Ocado and had to choose a delivery slot 2 days in the future are now delivered within the hour. For the bargain of £1.99 no queuing, no waiting, no dragging items home. I could not be happier. And the goods come in paper bags, so I can easily recycle.