AboutTermsPrivacyContact
 
Updating
Synology Photos

Synology Photos

Released: 2020-12-07
© 2024 Synology Inc.
Synology Photos - QR Code
Version 2.3.0
4+
Download on the App Store
Version 2.3.0
4+
Download on the App Store
Released: 2020-12-07
© 2024 Synology Inc.

iPhone Screenshots

Screenshot
Screenshot
Screenshot
Screenshot

iPad Screenshots

Screenshot
Screenshot
Screenshot
Screenshot

Description

**Synology NAS and the Synology Photos service enabled are required for this application.**
**For optimal experience, DSM 7.2 or above is recommended.**
A flexible and comprehensive management tool that allows photo backup and browsing by chronological order or folder structure. Explore photos of loved ones or favorite vacation spots through AI recognition and auto-created albums. Group photos by themes or topics of your choice. Enjoy cherished memories in the palm of your hand.

What's New in Version 2.3.0

What’s New:
1. Supports stacking similar items, viewable in Timeline and the Album page.
2. Supports items moved to another space to be flagged for free-up from your phone, instead of showing as out-of-sync changes (Requires Synology Photos 1.8 or later on DSM).
Fixed Issues:
1. Fixed an issue where sharing certain large-size items from third-party apps might cause the Synology Photos mobile app to crash.
2. Fixed an issue where Shared Space folders exceeding 1,000 might not display correctly.
3. Fixed an issue where the app interface might be stuck during searches.

Information

Developer

Categories

Version

2.3.0

Size

171.6 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 16.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, Czech, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

App Store: Customer Ratings

Ratings & Reviews

2.5 of 5 (135 Ratings)

App Store: Customer Reviews

2026-01-26

Could be better

It backs up your photos to the NAS drive in one big pile. It would be nice if it used any Albums that were used to store photos to be organized.
neilbra
Version 2.3.0
2025-12-14

Snail connect

Can’t log on using lan IP forcing “quick connect” instead. This defaults to connect using the relay system at kb/s uploads which means I can’t upload my photos! Needs a lan connection option when logging through quick connect
Doddo5622
Version 2.3.0
2025-11-19

At last I can show photos on my iPad from local storage

A little rough around the edges, but great for backing up photos to my NAS and showing them on my iPad without Apple strong-arming me to put them in the cloud. Previously I was pulling my hair out trying to find a way to put my photos on my iPad from some other storage device.
MSI-tekkie
Version 2.3.0
2025-10-21

Is this a joke?

How come a paid 3rd party app is better than synology photo app? They have to hire that person to rebuild the app. Synology charge so much for the hardware but can’t build a decent app.
Thejojy
Version 2.3.0
2025-08-09

terrible app

App is so poorly designed - there isn’t a cancel all button on upload queue so have to manually cancel each upload to delete. Terrible when you have 100+ pics and vids
SolankiH
Version 2.3.0
2025-07-09

Can’t save photos anymore

Used to automatically save my photos on my NAS every time I was connected to a WiFi network. This was perfect and doesn’t work anymore :(
Kapulse
Version 2.2.2
2025-06-08

Najlepszy nas

Nie jest to ideał ale na potrzeby 1 osoby lub kilku w domu przy słabym nas wystarcza. Wykonuję automatyczne backup zdjęć lecz nie usuwa on ich sam to powinni ulepszyć. Aplikacja w tym samym kraju daje szybko odpowiedź od serwera nas, co innego jeśli jesteśmy za granicą działa to wolno. (Ten sam kraj nad 3S czekania, inny kraj odległość 1500km 8-10s czekania za długo) Nie polecam innych nas ponieważ wsparcie jest nie kontynuowane tylko sprzedać produkt i sam sobie radź, wolę synology oni są od lat i będą na rynku. Cena synology wyższa ale lepszą i wsparcie jest cały czas produktów. Sprzęt nie psuje się latami więc zakup bardzo polecam.
posejons
Version 2.2.2
2025-05-24

Folder

The app is good for sync/ backup all the photos, but I would like to have the option of keeping the folders as well ( for example the favorite folder from iPhone photos to sync to a favorite folder in Synology photos). I hope this will be sorted in the future.
RaulRica
Version 2.2.2
2025-03-28

Good but..

I do like the app. It does backup when triggered.
It doesn’t seem to want to continue to backup in the background.
Also when I attempt to delete photons on my phone via the “Free up Space” option it errors with “PHPhotosErrorDomain error 3301”.
All in all a nice app but has some issues.
iamakingprawn
Version 2.2.0
2025-03-15

Great update

The new ability to filter by file size and date when cleaning up old photos is a fantastic addition
madjam002
Version 2.2.0
2025-02-09

Duplicates

Its been over a year I have downloaded this app and no fix has ever came for photos that are being uploaded multiple times on my Cloud. Each time I go to backup my photos, it looks for older photos and videos and start to back them up too. I now have each photos and videos backed up twice. Why has this not been fixed yet?
MortalSyed
Version 2.2.0
2025-01-26

Brilliant App

App works great, I hope they plan to develop this further.
Fantastic90987
Version 2.2.0
2025-01-06

Great update

Great New Year update particularly the photo widget, makes me enjoy my photos even more on iPhone, thanks
Dan444
Version 2.2.0
2025-01-05

Poor permissions handling

Does not allow you to use selected photos in apple permissions to only give the app access to selected photos in your apple album
Bob13437485
Version 2.1.0
2024-12-19

Just the worst

How is it possible not to improve an app, it literally is just getting worse. The hardware cost a fortune. You should take an example of the app called immich. Shame on you synology, you stuck in the last decade!
Nicknicknicknicky
Version 2.1.0
2024-11-16

Doesn’t work

Photos supposedly sorted in date order all muddled up, incl pics from years ago… can’t find the photos you’re looking for… map zooms back in every time you zoom out… completely useless
Dghbgdtbbhfv
Version 2.1.0
2024-09-23

Nice app, but please improve the slideshow

This is a pretty good app for accessing photos on my nas, but PLEASE add more options for the slide show. Random playback, loop option so that a slideshow never ends and the ability to change the duration each photo is displayed are 3 things I would love to see on here so I can use it as a photo frame as well as view my photos.
gskips
Version 2.1.0
2024-09-11

Very slow

Even on very fast WiFi everything is very slow. Google photos way faster to sync huge libraries. I have over 30k items and it takes ages to figure out changes
ramz3z
Version 2.1.0
2024-09-02

I’m sure it’s wonderful, BUT…

It’s taken me “since the app first came out” to notice the “folders view” button that is tagged on with the year/month/day buttons on the timeline view.
Because I was unable to find that button the app has been useless to me for years, which has had a crippling effect on the photo organising, editing and selling I wanted to do. The “Albums” tab does not provide the functionality I need and the timeline view is completely impractical for my needs. So with no button to switch to the folder view like I can on the desktop I ceased to be able to use the app or organise my photos. Since I struggle mentally with becoming overwhelmed, you can imagine the knock on effect of not being able to organise when away from my desktop like I used to in DS Photo.
I am really upset that you would issue an app with such ill-thought-out navigation. It’s not intuitive. There should have been a “Folders view” option behind the 3 dots as well. I’m sure that beside the year/month/day is really handy, but it’s not logical, so it should’ve been a different colour text or had a dark oval background.
Looking online, I am not the only one who has struggled with this app, and this may well be why. I’ve hardly touched my Disk Station since upgrading to 7.2 because of the combination of my mental health and this oversight - what a waste of several years.
Big.Josh
Version 2.1.0
2024-07-11

Photo backup broken

I’d been hoping for an update but no luck. Photo backup has been broken for weeks. I’ve both a DS923 and a DS420j, neither lets me backup my phones anymore. I’ve tried this from 2x iPhones, same issue. Just sits at processing. Now going to have look at alternatives :(
I’ve tried the beta mentioned in a developer response, still doesn’t work. Even photo only mode/full/new only. Everything just hangs and it doesn’t send the files.
ian27uk
Version 2.1.0
2024-07-10

Synology failed

This is the worst app developed by Synology. DS Photo was much simpler and it used to work. Photos mobile app is unstable, slow uploads and always confused me where the heck photos are. Recently app says nothing to backup when it has so many photos which are not backed up. Manual upload fails with tons of errors. Come on Synology team you can do much better job, have been using products for decades but this app has let me down
sybadm
Version 2.1.0
2024-07-04

Awful and unnecessary update

If I could give 0 stars I would. The most recent update is a major issue when it comes to deleting photos in the app. Someone at Synology has decided that the app should have control over photo deletions. If you delete from the app, it will delete from your phone. Whoever thought this was a good idea needs to be removed far away from the app development. This app should not be allowed to have this much power. If I want to delete it from my phone, I will do that myself. If I want to delete it just from the app I should have that power of decision - NOT Synology. This update needs to be reverted. I don’t want screenshots backed up but I still want them on my phone. You now have to either have them in the app or not anywhere if you don’t want them in the app. Synology: if you’re reading this, please revert this serious and unwarranted change that no user wants. EDIT —————— The app now turns off photo backup automatically if you force close it. When you go back in you have to turn it back on and it defaults to new photos only and doesn’t find any since the last backup completion. If you select resume, it will go through your entire camera roll again looking for any changed or new pics. I'm deleting this app as it no longer serves a functional purpose!
—————————————————
If you don’t open this app for like a week and then open it, it has issues backing up your photos. It tells you there is nothing to backup (reader, I had 700 photos that needed to be backed up). If you turn off backup and turn it back on it still doesn’t recognise there are photos still to be backed up and will only offer to backup “new photos from now”.
If you want those others backed up you have to manually select them. If you have a lot to backup, I’d just give up with this app!
They made a great app really bad with recent changes!
wilcochris50
Version 2.1.0
2024-06-08

Headache

If times out, all settings are reset to default…
Can’t find duplicates…
When adding photos to an album there is no option to see which photos has already been added…
gil00pita
Version 2.0.1
2024-06-06

Can’t automatically backup iCloud Photos

The app has a bug that renders it useless. When you try to backup all your iCloud Photos (the reason I got a synology disk station) the app will after a short while stop with the error “Backup suspended, insufficient space”.
My phone has over 60GB free, and my synology has 8TB free.
Looking at other reviews (sort by most recent) and you can see many others with this issue. The developer’s response is to encourage them to download a beta version of v2.1 via TestFlight. This beta version has been around for four months! This bug should have been fixed months ago.
I do not recommend this app.
SMSSMSSMSSMSSMS
Version 2.0.1
2024-04-20

Every 30 min or so says not enough space

I’m trying to back up my iPhotos library but every 30 minutes it says out of space and I have to press retry manually. I have a 256gb iPad mini and over 100gb free, what gives? Can it not auto retry as manually pressing makes it carry on…
rgaufman
Version 2.0.1
2024-04-05

Avoid this is u can

This is possibly one of the least user friendly apps I have on my phone, if you encounter a problem- good luck buddy your getting absolutely no help from any of the resources provided. The amount of trial and error I have had to do to work out how to fix any issue I have found…it’s not for the weak. Additionally ITS SO SLOW. The current problem I have is that my photos aren’t backing up from oldest to newest they’re doing newest to oldest and nothing I do seems to change that. I have anxiety attacks thinking about this app. My phone literally has to break down from lack of storage before I resort to backing up my photos using this app.
Susan2458
Version 2.0.1
2024-04-05

Broken after update

something has changed in the way that backups work. It used to automatically download photos from my iCloud Photos library to back them up, now it just sits there until I manually download a photo from iCloud (by opening it in iPadOS photos app). Completely ruined the app for me. I don’t know what to do now. Why change such a brilliant feature?
GlynCos
Version 2.0.1
2024-02-25

Backup Stopped - insufficient space

My phone has 70% free disk space and my diskstation has multiple terabytes left.
However the photo backup constantly fails with the error “Backup Stopped. Insufficient space.”
It’s just building up over the months. I now have nearly 3000 photos and videos to backup.
Makes this app pointless! The internet is full of people with the same issue.
I even put the phone into Focused backup mode. It works for a while then dies. If you click retry it carries on for a bit!
Come on synology. There isn’t even an auto retry!
This is a false error!
DJBarto
Version 2.0.1
2024-02-12

Totally ruined after a recent update :(

In the recent update, the app developers have transitioned this application into a 'file-sync' tool rather than a photo backup app. Let me clarify: Previously, miscellaneous images, such as screenshots and saved images, could be backed up to the NAS, and users had the option to delete them within the Photos Backup app, ensuring clean backups. However, with the latest update, developers now force deletions made in the Photos Backup app to also reflect in the local iPhone photos app. This means you either delete all screenshots from both your iPhone and Photo backup app or retain them in both locations. This seems impractical, especially considering the time users spent maintaining clean photo backups on the NAS, now disrupted by the inclusion of screenshots. Furthermore, there's the frustration that you can't delete anything without removing it from both places. If the aim was to enhance the app, focusing on features like text recognition, improved facial and object recognition, and the ability to select by content type would have been more beneficial. There are numerous features the app lacks, so choosing one that adds annoyance and transforms the app into something it shouldn't be is perplexing.
what-is-username
Version 2.0.1
2024-02-09

Good App but one big issue so far..

This works well as a baackup solution for the iOS camera roll (recent photos) to the synology NAS but with one huge drawback. If you are backing up in HEIC format the Geo Location from the original on the phone appears to be erased from the backup on the NAS. I really do not want to lose the location information in the backup and I cannot find any option to change this. Hopefully Synology will see this is a bug and fix it in a future release.
Tumsk
Version 2.0.1
2024-02-08

so slow now v2.01-431

whoever implemented v2.01 has made it so slow to load that it is now unusable.
please revert to the earlier version.
nickashley61
Version 2.0.1
2024-01-26

Why removing from NAS would also remove the photos from my phone

I would like to keep the photos on phone when I deleted those photos from NAS. The previous version allowed us to do so.
Harveylcy
Version 2.0.1
2024-01-21

Photo Backup broken

The latest version has caused an awful problem whereby if I delete photos off my NAS drive it tries to re-backup/upload again from the phone. I’ve tried delete and re-installing the app and still presents the same problem. Various Screenshots and random photos I take end up on the nas drive and won’t let me delete ONLY from the nas drive. I have to delete from both both. I’ve even tried going into it via the laptop and delete from nas drive but then it uploads it again if I open the app! I want to pick and choose what to keep on the nas drive. My phone tends to have more photos.
SL11CKK
Version 2.0.0
2024-01-20

Broken

I get a black screen saying updating database and then the app crashes.
ArchieBraithwaite
Version 2.0.0
2024-01-18

Will no longer load

The latest version (2.0.0) will no longer load for me, it says “Updating Database” then the app crashes. I can’t see how to rollback to a previous version and have no way to backup as a result.
richghill
Version 2.0.0
2024-01-12

Latest update caused lots of issues

The latest update has decided to upload the entire gallery again! I spent months sorting it out deleting junk off the NAS for this stupid app to load them all back on again! It still has 400 to do and I can’t see a way to stop it but allow uploading of new photos!
XRRich
Version 2.0.0
2024-01-11

Slowly getting there

With the addition to sync photos regardless if they’re backed up or not, deleting a photo on the phone and NAS at the same time, and support for re-uploading a recently modified photo is perfect. I can slowly vision using this app as my main photos app soon - finally!
Nathan12581
Version 2.0.0
2023-11-13

keyboard support?

The app is fine. A good solid 4 stars. But it would make life a lot easier to have keyboard support (next photo / rotate / etc).
Davidfromthe70s
Version 1.5.0
2023-11-09

Totally awful so far

I can never understand why app developers insist on replacing a perfectly usable and stable app with one that so much better it no longer does what the previous one did, and if it does it takes twice as long to do it always supposing you can work out how to do what you want. DS Photo backed up my photos simply, easily and quickly. This app doesn’t seem to be able to do that. So having “upgraded” my NAS to DSM 7, in order to use Synology Photos, my NAS has all sorts of problems with speed and response now. Synology haven’t just dropped the ball, they’ve kicked so far into touch that we may never find it again.
Kelvin1950
Version 1.5.0
2023-10-23

Can’t login

Doesn’t let me login to the app even though I’m using the correct credentials.
Digby jones
Version 1.5.0
2023-08-06

Good but lacking favourites

I really like this app as it keeps my photos under my control and is a back up to Amazon however I find the lack of carrying favourites forward really frustrating.
Topcatthehat
Version 1.5.0
2023-04-26

Constantly Stops

Trying to do an initial sync of my photos (from iCloud), the problem is, it just seems to stop for no reason. I have to stop the app (clear from memory) and start the app again and start the sync again (until it stops again).
Annoying and taking much longer than i’d like.
JoeBloggs007
Version 1.4.1
2023-04-10

A waste of time

Tried again and again. This app always stopped at the middle of the back up process after half of my photos (around 1.2K) were copied. No way to reactivate it. If you disable and then re-enable it, it will try to loop through all photos again. Even worse than an vanilla rsync cmd.
mccmin
Version 1.4.0
2023-03-15

Same albums please

Hello I like the app but I want to make a suggestion. Could the app copy the folders in my photos library app (iOS iPhone) e.g. on my iPhone apple photos app there are folders names and sorted as
-screenshots
-favourites
-(the folders that I collected and sorted before) this one might not be as important because I will start to use synology photos as my primary photos app but the screenshots favs is important
Basically maybe the entire media types on iPhone photos I would like to see on synology photos
Does it mean I take photo on my iPhone then I edit it on my photos library app then I would back up on the synology photos?
goofy.gumball
Version 1.4.0
2023-03-06

Needs significant improvements

Poor performance, clunky to use, poor workflow and an unintuitive UI.
Very disappointing attempt to do some real good here.
PaulCaz
Version 1.3.1
2023-01-25

Backups too slow

Even on Wi-Fi 6 at 600-700mbit connection (tested with iPerf) the backup is just way too slow. Painfully slow.
romk1n
Version 1.3.1
2022-12-27

Repeatedly Crash’s

Set this up to work for family but it keeps loading then immediately crashes. Reinstalled the app but still crashes.
I like the app as it takes control away from Apple but need it fixed please! I have latest OS installed
kcjones28
Version 1.3.1
2022-12-18

Great app, some more functionality would be nice

I’m new to Synology and so far I’m finding it to be a great piece of kit. I primarily purchased it for photo backup for my family’s photos from our phones. I don’t want to have to pay a monthly fee to store my photos. I think Synology could take advantage of people like myself, that are now at the point of running out of free storage with Apple/ Google. However, there is much improvement needed to compete. Features like editing and better sharing functionality between family members would be better. Please keep developing these apps 🙂
Sparks1764
Version 1.3.1
2022-10-30

A good app SO FAR

It's helpful to collect my photos together. I DO EXPECT this kind of function on a nas that costs a fortune but think that a lot more effort needs to be invested in the software/features available to synology users to represent the prices they charge for their hardware and to make them more useful. Obviously this would lead to more units sold so it's definitely a good move for synology to take this advice.
Negatives:
Quite slow at uploading, even with the sleep time upload function. Compared to apple it's in snail mode!
No .webp format support
Can't favourite images
Can't hide images or albums
Doesn't treat two images of the same shot as the same, for example when you shoot in raw and jpeg. Apps like lightroom can do this and it would be a welcome addition here, especially for photographers because it reduces the appearance of (false) duplicates within your library.
I'll add more issues as i discover them so hopefully the developers can add these features/fix problems.
SteveyG777
Version 1.3.1
2022-10-14

Bug in iOS16

All camera upload photos of my several iPhones backuped to the same “iPhone” folder, not the folders of the name of the individual iPhone before iOS upgrade. Unless I choose Customised Folder with the lose of a sorting of year and month by folders.
Squall Law
Version 1.3.1
2022-09-19

Doesn’t work

Set up a new volume and a new user on the disk-station, everything was good. Downloaded the app set both myself and new user up, tested the app and it worked fine. Now, I’m away from the same network and it’s not uploading anything, it’s just sat at pending upload and there is no info about why it’s not working. Will just go back to zone drive
Ppl Dave
Version 1.3.0
2022-09-04

HEIC/JPEG backup

I have to use this app because of the NAS/Synology set up we use; but it is so frustrating that photos back up as HEIC files & not jpegs - I have to manually convert them after backing up in order to make them usable on any other platform at all. This takes an incredibly long time when dealing with volumes of photos & is incredibly frustrating. I have raised the issue repeatedly but the developers clearly don’t understand the problem from the user’s point-of-view; they simply say that HEIC picture quality is better - but it isn’t if the file is unusable.
It was possible in the old DSPhoto app, surely it is possible in this new version? Please, please, please give us an option to back up from an iPhone to the NAS in a jpeg format!
jefraser
Version 1.3.0
2022-08-13

Awful, simply awful

The more I try and use it the worse it gets. My pc has photos in sub folders within the main folder, these are uploaded to the iPad using iTunes, then use this app to back them up to the synology drive, all it backs up are the top folders and any photos found in that folder, it doesn’t create a folder structure (I could live with that) and it ignores any photos that are, theoretically, in sub folders…
Shanedunn
Version 1.3.0
2022-08-01

Missing Geo-Location and basic photo editing

Please add geo location support!! Guys this is a must have. And at least basic phot editing like cropping etc. As new features are added, it cannot sacrifice speed. It has to remain fast and responsive, no matter how many photos and videos are added.
Plutes
Version 1.3.0
2022-07-24

Performance

Not sure what Synology were thinking when this app was developed but the performance of this app is really something they need to work on. I’m seriously thinking of downgrading my Synology NAS aback to 6.X so that I can use my DS Photos app instead. At least that worked well.
Harry40J
Version 1.3.0
2022-06-03

Not good

This app needs someone to finish it. Has big issues uploading multiple photo: uploading from ‘Apple Photo’. You get PLEASE UPLOAD AGAIN (unknown error). + it’s impossible to upload for the app itself. Does not dive into you photos.
Ian Wells
Version 1.2.2
2022-04-23

Quick and Simple

I don’t get why this app has such bad reviews. There are still some thing to polish, e.g. match the folder structure when shifting from Moments, but overall the app runs very smoothly and the design is simple and nice. It handles thousands of pictures very quickly. Videos are loaded much better than Moments. The map feature is awesome, and to shift from day, month and year zooming with the fingers is also very nice.
One thing I miss is to have the total number of photos and videos in your space like in iCloud.
Please keep adding more features and giving support, it will soon become the natural replacement of iCloud or Google Photos.
vhernandezv
Version 1.2.0
2022-03-20

ds photo from 10 years ago has more features

I had to downgrade my synology from 7.x to 6.x after realising how little control I have compared to the old app for managing photos. I like the map view on ds photo and every third party app has it.
Did synology wanted to rush the app and left this out?
Do synology care about user feedback at all or just doing their own thing?
Psytcp
Version 1.2.0
2022-03-09

Brilliant

This new update FINALLY sorted out the bugs and issues with the app so that it’s actually usable. Sleep time backup is a great idea to work around apple restrictions
Cast3rade
Version 1.2.0
2022-03-08

Missing crucial basic features

This app needs the ability to at least crop a photo. The next best thing to do would be to get the app to sync rather than just backup.
How are synology expecting people to just use it as a ‘backup’ but to then give the ability to do all the rich things the web interface or app does like created albums and sharing if they are just ‘backups’ very disjointed. You need to sort this out like everyone forums and feedback have been saying. Other apps can do it. Otherwise you will miss the boat
Nickster 111
Version 1.2.0
2022-03-04

Decent

Still some progress to be make but all round a solid photo app from Synology for easily backing up your photos and accessing your library.
Paha-LOLZ
Version 1.2.0
2022-01-24

Inflexible and poorly designed

The point of a NAS is to let you backup and store your data. A photo viewer for a nas should just let you view whatever data you have stored in whatever folders you have. Forcing me to move my photos into a specific folder for your app to work is utterly useless.
boater rich
Version 1.1.0
2021-11-16

Slow, backup doesn’t progress

The new Synology photos app seemed like a good alternative to iCloud. I haven’t been able to tell yet as it’s taken about 12 hours to back up maybe 40 photos over my home wifi. If it’s finished by 2022, I’ll update my review.
KeefDu
Version 1.1.0