Name: OVO Charge
Rating: 4 (519 reviews)

Updating

OVO Charge

Bonnet Driver

Released: 2021-01-01

Free 0%

Version 4.2.2

12+

Free 0%

Version 4.2.2

12+

Released: 2021-01-01

iPhone Screenshots

Description

OVO Charge brings together everything EV drivers need in one app - combining smart home charging with fast, reliable access to 400,000+ public EV chargers across the UK and Europe. Whether you're plugged in at home or out on the road, OVO Charge helps you save money, reduce your carbon footprint, and keep your EV powered up effortlessly.

*Your All-in-One EV Charging App*

Public EV charging with Charge Anywhere

- Access 50,000+ EV charge points in the UK and 400,000+ across Europe

- Find nearby chargers by speed, connector type, or charger availability

- See real-time status to avoid in-use or broken chargers

- Start and pay in-app, or use the Charge Anywhere RFID card

- Compatible with 600+ networks, including Ionity, Osprey, Fastned, and more

- Works as an EV charger locator and route planner for road trips and daily driving

- No OVO energy contract needed — open to all EV drivers

*Smart home charging with Charge Anytime*

- Plug in and let the app automatically charge your EV

- Charge at home for less than 4p per mile

- Works with most EV models and home chargers

- Just set your “ready by” time — the app does the rest

- Add to any OVO energy plan for free and enjoy smart, low-cost home EV charging

*Boost your on-the-road savings*

Transparent pricing — no markups. Know exactly what you’ll pay for public charging before you charge.

Light Boost – £2/month

- 10% off all public charging

- Exclusive rewards

Turbo Boost – £8/month

- 15% off public charging

- Advanced route planning

- Member-only perks

*Why Choose OVO Charge?*

- Charge smarter at home and save money every time you plug in

- One app for home and public EV charging

- Charge Anytime works with most EVs and chargers - add onto any OVO energy plan for free

- Real-time status, trusted driver reviews, and access to Europe-wide charge points with Charge Anywhere

- Designed by OVO, one of the UK’s leading energy providers

- Charge Anywhere is open to everyone - not just OVO customers

*Download OVO Charge today*

Download OVO Charge today - your complete EV charging companion for smart home charging, public charger access, and savings across the UK and Europe.

[1] Our smart tech aims to charge your car when the grid has more renewable energy in it, within the time you’ve set. Meaning it’s less likely your EV will be charged by energy from fossil fuels. The 4p a mile claim is based on an EV customer driving the UK average of 7,000 miles at an average of 4 miles per kWh. The Charge Anytime pay-as-you-go add-on rate on 4/11/2025 is 14p per kWh. Actual sum per mile is 3.5p. Individual costs will vary based on your vehicle efficiency, driving style and weather conditions.

What's New in Version 4.2.2

Optimisations and bug fixes

Seller

Name

Bonnet Ltd

URL

https://www.ovoenergy.com/

Information

Developer

Bonnet Driver

Version

4.2.2

Size

104.7 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 12+

Compatibility

iOS 17.6 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

4.0 of 5 (519 Ratings)

App Store: Customer Reviews

2026-01-24

App now working

My previous one star review slated the app for not registering my car for days. Suddenly it started working without any explanation, and has been doing so faultlessly for a couple of weeks. Only time will tell whether this continues to be the case. My suspicion is that it has something to do with my smart meter, which was replaced after not working for about three years (thanks for the quick response OVO). It was never explained to me that I may need a smart meter for the app to work. Ho hum. Only three stars for now because of all the hassle.

2026-01-22

Terrible

Old app worked well. New app is much worse on every level. Doesn’t communicate with the car well, intermittently has connection issues, fails to charge when set to be ready by the morning. Very unhappy

2026-01-15

Reduced service

My car never now gets near the requested charge when leaving it overnight. That despite the charge anytime tariff shooting up many hundred percent. So less charge happening and increased prices. Also slightly poor that I had to switch from their other charge app and go through the pain of setting everything back up again. A decent app would update itself and keep settings not force a brand new app download and the user to set back up

2025-12-11

Won’t connect to vehicle

I use the app to set smart charging at night to benefit from lower unit prices. It was a pain transferring from the old Charge Anytime app as it wouldn’t connect to my car. Luckily I used a workaround by setting everything up again in the Charge Anytime app so that it worked in OVO Charge. I then deleted Charge Anytime. Stupid me! Yesterday OVO Charge suddenly stopped linking to my car and asked me to set everything up again, with no luck, just a continuous “connecting to your car” message. Back to square one - no smart charge and no Charge Anytime app to sort it out. Not happy.

2025-12-11

Can’t delete my account

I’ve moved to a different supplier, but whenever I try to delete my account, the final stage does not work.

2025-11-30

Device won’t connect!

So OVO move to ‘subscriptions’ none of which work for me then miraculously I cannot log my device in the app so lose any benefit in having the ev add on. Poor customer service = lost customer!

2025-11-21

Doubled the Price

Used to be 7p kWh and now hiked it to 14p kWh. No care for customers cost of living, just rich and greedy corporations.

2025-11-14

Much better alternatives

This app doesn’t provide whole info. Eg you can drive 30mins for a fast charger that shows as publicly accessible on the app but wholly within private land. Just causes huge headache and financial loss for individuals. Use a real app like any other one on the App Store. Much better alternative.

2025-11-11

Go elsewhere

I installed a OVO recognised charge in mid September 2025, unfortunately it would not recognise me details and I have been waiting on OVO ever since. Complaint going to Offwatt when OVO conclude their investigation but so far they keep saying another 48 hours to reply…….meanwhile they are charging full rate and want to put my direct debit up by 9.8% per month.

GO ELSEWHERE STAY AWAY FROM OVO - BACK UP SUPPORT IS WOEFUL

2025-11-11

Can’t wait to move to octopus

Cheers OVO, a month after locking me in with a contract you change from anytime to this. It has been two months and I have a useless app that does not even connect to my car. No explanation, no help. Paying 28p/kwh. Not even worth charging at this point. Should be ashamed of terrible app.

2025-11-11

Doesn't work at all

I had the previous Charge Anytime app and it worked well. However, this replacement OVO Charge simply does not work. It does not communicate with my Tesla at all ...

USELESS!

2025-11-08

Cannot connect cars

Cannot use the app because when you go to add your car/s the app will recognise them, however you cannot get past this as it has greyed them out therefore will not let you add the car to the app leaving us paying the full standard rate to charge.

2025-11-07

Inferior to Charge Anytime

Will not allow me to choose 95% limit (appropriate for my Lithium battery) only allows 90% or 100% limit.

Installation for existing iPhone Charge Anytime users seems not to have been tested thoroughly as it just threw an error and exited on first use instead of asking for access via Settings.

2025-11-04

Shocking

Told to use a new app on a more expensive tariff … only to find the new app doesn’t work at all. Advisor in call centre suggested all sorts of things, none of which works. No idea how I’m going to charge my EV now. Don’t these people do any testing before releasing new products??

2025-11-02

Not a Very Good App

Impossible to link this to either my OVO energy account or transfer from my OVO Charge Anytime account. I am now moving my energy account away from OVO as a direct result of how useless this app is. OVO have also now doubled (yea doubled!) the cost of charging my EV compounding the misery!

2025-10-28

So unreliable!!!

Must keep resetting from the fuse box, keeps saying disconnected. Everytime choose an account it says ‘something went wrong’

2025-10-28

Useless

Useless app, magic link doesn’t work and also useless customer service

2025-10-25

Urgent charge not working

I can’t charge my car since last update. I need an urgent charge and all I get is a message saying it’ll start in 5 mins then it reverts to the charging plan times - if I alter the ready by time it doesn’t take any notice - hopeless

2025-10-22

Rubbish

Stupid rubbish double prices in your stupid app ,I hope guys you are not crazy and not signing up with this stupid dodgy app ,,!!! What kind of prices you’ve added in your app through your app ???? 🤮🤮🤮

2025-10-16

Not ready yet!!

Doesn’t work, car doesn’t charge. Not as good as the Charge Anytime app, public charging parts are unnecessary given all chargers need to have contactless payments by law. If it isn’t broke, don’t fix it!

2025-10-14

Charging Data

Data always doesn’t pulls through causing missed sessions. Always saying can retrieve car data when opening app even though it’s there.

2025-10-13

Too slow

Simple to use app, however I plugged in tonight to charge for the first time since the app update, now the app isn’t recognising my EV is plugged in so won’t charge?

2025-10-10

Potential battery harm?

I have carefully managed my battery for three years rarely charging beyond 80%. Despite setting this app to 80% limit and resetting it several times it charges to 100% every time. I will stop using it should this not be fixed rapidly. It could undo years of careful battery management!

2025-10-07

Keeps losing Device details

Moved across from the Charge Anytime App which worked fine, however this one keeps losing the Device Details every few days and have to go through the charger/car connection process again. My Account details etc are still there though - just loses everything under the Charge tab.

2025-09-28

It’s ok, but…

You need to allow the ability to push notification to the car to tell this app that you’ve put the car on charge. Or, have a set once per hour time where it checks. Currently, this check is random, so the car could be charging for a few hours before the app knows.

Other than that it works fine and the interface is basic but clear.

2025-09-27

UPDATE APP??

Seems like a new app as I have to create a new account? When I enter the SMS code and it says “incorrect” so unsure what I’m doing wrong. Thanks

2025-09-27

Too slow ! New app does not recognise old login !!!!!

The app is way too slow to recognise that the car is charging. Often it takes up to 2 hrs so in that time you are charging at full rate with no way of telling the app to connect.

Also the app forces you to update but it does not tell you that ALL your old data will be lost upon update ! It does not recognise your old email or number ! Really poor. They obv have not tested this app. Would avoid as its not reliable. No real customer support.

2025-09-24

Where is the iPadOS specific version

Having to move to OVO Charge App due to consolidation of the Charge Anytime function but the move comes with a downgrade. I use the Anytime app on iPad in full screen but this app only runs in a iPhone format. I will be continuing to use the Anytime app until this is addressed or I am forced to move. On iOS the app is fine. Will there be an iPad full screen version before people are forced to migrate permanently?

2025-09-23

Wont connect to my car

Used the Charge anytime app without much issue for the last year. Now since moving to this app and it asking me to remove my car and re add it to make the app work it will no longer connect to my car.

2025-09-23

Absolutely useless and disgusting

The app has wasted more 30 minutes of my time, changed three chargers thinking there’s something wrong with the charger itself. Finally I had to use my debit card to pay a charger directly to be able to charge my car. I’m paying for a subscription that is completely waste of money and time plus causing frustration and headaches. Avoid if you can.

2025-09-22

Won’t let me register my email address

Seems very glitchy - it doesn’t send the promised confirmation email to register my email address for setup and the link to follow when this happens just gives a error message. No basic quality control by the developer it seems.

2025-09-14

Freezes keyboard

On an iphone when you try to add a home charger it asks you to log in to your ovo account. So you do and the keyboard freezes on the screen - you can’t get to any button to go further

2025-09-10

OK but improvements required

If you have multiple EVs, it doesn’t show you the total KWH and cost used for each per month. You have to manually add it all up for every vehicle which is an absolute pain for claiming back costs on company car schemes. Need this and the ability to download to .xls for all monthly charging.

2025-09-10

Home Charging Update

It makes sense to update the app and bring the home charging functionality of the Charge Anywhere app in here as well. However the time it takes for the app to show the established connection is rather slow. I don’t want to have to wait up to 30 minutes for the app to show that a connection is established before I can go to bed. Hopefully the communication between the EV and app can be improved.

As we have two EVs it would also be useful if it remembers the last car that was looked at. Now it seems to go back to the first EV in the list regardless of whether it was viewed last or not.

2025-08-17

Infuriatingly Rubbish

I cannot even setup an account as it won’t accept the code texted to me, absolute garbage. OVO continuously fails with its apps quality and reliability there are severe issues with all apps which are highlighted repeatedly in reviews and no action is taken. My advice take your custom elsewhere.

2025-08-04

EV charging finder app that doesn’t let you find chargers

Thought this is quite good, despite no obvious discount for an existing customer.

Got in the EV thought ooh lets find a charger using the app.

What on earth the car-play functionality isn’t standard. I’d already subscribed to the entry level sub. Turns out you have to pay a fair bit more to actually use the app as it was obviously designed for.

Subsequently found an alternative that’s cheaper and provides bigger discount on charging rates.

This app is fine, but if you’re looking to find a charger while driving - it’s illegal to use your phone so this isn’t the app for you.

2025-04-09

Ongoing issue glitch

Disappointed with OVO App’s Ongoing Issues

I’ve been using the OVO app for a while now, but the experience has been nothing short of frustrating. Every time I try to charge using the app, it crashes. This issue has been ongoing for quite some time, yet there seems to be no resolution in sight. Despite this, I’m still being charged £8 a month for a subscription I can’t even use properly.

To make matters worse, I was told by another user that it’s best to order the physical card because this glitch has been a long-standing problem that hasn’t been addressed. Why are customers being charged for a service that doesn’t work?

OVO, please fix this glitch as soon as possible and stop charging us for an app we can’t use. Loyal customers deserve better than this.

2025-03-05

App doesn’t work

Have tried to sign up multiple different ways. The 2FA doesn’t work, you can get in via google and apple but nothing works in the app once you are logged in. Have deleted my account but it doesn’t delete which is a breach of GDPR!

2025-02-01

Outrageously expensive public charging

I’m not sure what they’re doing here, but many chargers are £0.95 per KW, which includes standard type 2 slow charging. It’s so much more expensive than using any other method.

I think what’s happened is that when a charger has a peak and an off peak rate, they add them both together and charge you that.

For example a charger where you would normally pay 42p off peak and 53p peak would cost you 95p using this app (they add the 42p and the 53p together and charge you 95p)

Until they work that out I really recommend avoiding it.

2025-01-11

Issues m; Osprey, Photo upload and Comments.

Unable to commence charge with Osprey, tried two different locations.

No option to upload photos from library.

Comments will not load either.

Please advise, thank you.

2024-12-20

Can't get pass code input????

Put in my country and when it sends a code comes up incorrect even though it's correct ???

2024-11-03

Can’t rely on it

Works only if you set an early finish time such as 7am. If I set later, say 10am on a Sunday it misses the deadline and doesn’t fully charge in time.

2024-11-02

Very very expensive app

I downloaded this app to activate a Ubricity/Shell Recharge EV point as the barcode had been removed. This app charges 95p per kWh when the price from shell varies (dependent on time) between 45p and 54p. I would avoid using this for anything but locating chargers.

2024-10-31

Don’t pay for navigation! It doesn’t work

Overall, the app and the chargers are cheaper than using without and the £2 membership is worth having. I went for the £8 membership as I wanted the navigation element in one app with the charger control and payment. However after paying and trying the navigation doesn’t work. It just gets stuck on a loading screen with a grey map and doesn’t do anything! Very frustrating as I actually paid for this specifically!

2024-08-11

Makes excessive onstreet charging palatable

In Brighton where onstreet charging is the norm and Blink have a state-sponsored monopoly(!) at £0.53p/kWh this app with the membership makes it a bit more palatable cost wise. Easy to use and with rewards it helps reduce charging costs for those without driveways. Main issue is the “Stop charging”

Button on the homescreen window which has already caused me to accidentally stop a charge. This needs changing to add at least an “are you sure?” Stage to avoid this

2024-07-13

Doesn’t work

This app is weak, most chargers doesn’t work, poor map with available chargers. Cannot even connect with a charger when other apps such as ZapMap work perfectly. Wasted fortunately £2

2024-06-01

Where have the 30p Franklin chargers gone

I got this app as it was good to use with a local charging network that was 30p on the App (26p with Turbo) they’re no longer available and are now on LiFe for 65p, they’ve gone from almost the electricity price cap to over double and on par with liquid fuel cost per mile.

Until this happened I was considering getting a compatible charger and switching to OVO having met them at Everything Electric North for better solar export and the charge anytime but this feels like a Bait’n’Switch so I’ve dropped to the £2 tier and won’t be renewing once my credit is spent as I’ve lost trust with OVO as a result.

Charging a car should never cost more than running on liquid fuel, I’m using Fastned now as they offer 48p which is 12-16p/mile, on par with liquid fuels.

2024-04-30

Boost

Have been using bonnet ( Ovo ) in 2024 to save on public charging , and although I had a lot of trouble at first I’ve found it very useful for finding DC chargers less than 50p/kwh

The customer service back up has been particularly good & id like to thank Karolina in particular for all her help

Pad.A

2024-04-09

It’s a scam

Complete waste of money

No instruction on how to use app help is a dumb robot giving you useless instructions

2024-04-03

I must be doing something wrong!

All the other apps for charging stations I have downloaded and found them so straightforward that I didn’t have to think about them and managed to locate charging stations without an issue. This one, I have downloaded and seriously there are NO charging stations anywhere in England!!!! My map doesn’t provide any stations.

Anyway, needless to say, at the moment I haven’t looked at any guidance on it yet, I will when I have time, but not a great first impression 😞

2023-12-30

A bit wonky

Charging stats have never worked for me despite paying, which is a shame because they work fine with all the free apps out there. Also the rewards are extremely slow to appear, I charged well over 5 working days ago and nothing has appeared. Also holding a lot of money wells a bit rough given they currently have over £120 of my money that they haven’t returned yet.

It’s a nice idea but it needs some work.

2023-10-27

A waste of time

The app has failed to work (i.e initiate a charge) on the last 3 attempts at 2 different locations. Despite the small monthly cost, the price is too much when you are stood, in the cold, by your non charging car waiting for the Bonnet Customer Services team to respond, their final response is that they are only a 3rd party and to contact the operator via the helpline!

2023-10-15

Lack of chargers and expensive

Downloaded out of curiosity to compare to zap map. Stating that I’m not using that to charge either, but only to look up for chargers, Bonnet looks smoother and more well coded, but it lacks big distributors, couldn’t find any PodPoints or BPPulse in it, which are the most expanded one, weird. On top of this they’re offering a subscription to get a discount on charging, but guess what, it’s still more expensive then charging directly from the supplier app. To make an example, connected kerb charger with ID 4868 it’s priced 0.35p atm from their app. Bonnet app gives for the same charger a price of 0.53p, and so with 10% it’s still 0.48p, what would be the point…? Zapmap come back to dad.

2023-10-02

Great service

Easy to use and get preferential rates. Lets me know what chargers are working and which are available before I get to them

2023-09-27

Totally unreliable

I saw Bonnet advertised fairly heavily on social media and decided to give it a go as I’m about to become an EV driver.

I tried to sign up using my Apple ID, and straight away got an error messsge. Not only a bad experience, this error message shared technical details of the systems behind Bonnet included the type of database it uses, some table names, and a unique ID — this is appalling from a security perspective.

Once logged in I wasn’t able to find my nearest charger because it isn’t part of the Bonnet network. My nearest charger that is part of the Bonnet network was over 10 miles away, so at first glance it just looked like no chargers were being shown at all and the app seemed useless. When I eventually found the toggle to show non-Bonnet chargers my nearest one appeared, and when I clicked to view its details I got another developer-friendly error message.

Finally, to see if the problem was specific to one charger, I tried to find another that I know of locally but according to Bonnet it doesn’t exist.

The app is totally useless in its current form, and arguably falls foul of some security bad practices.

2023-02-06

Incredible app, best EV charging app around

I only use Bonnet now! They offer a subscription that offers you the cheapest prices and amazing value for money with the subscription. The one time I was stuck, I messaged customer service and they immediately helped me with the issue and were so kind and friendly. Love Bonnet!

2022-12-28

Access to Genie Point… and that’s about it…

Only really have access to Genie Point charging network which, from experience, is poor at best. I downloaded the app and paid for the monthly subscription to find no saving of money at all due to only having access to very very few networks.

This needs to be setup on most of, if not all of the largest charging networks before you can claim to get savings or charge people a monthly subscription.

Very poor, would not recommend.

ZapMap is much better and it’s still awful!

2022-11-12

Really Awesome. Sad that they stopped refills

If they would have continued with refills program, they would have been no.1 in UK. Not sure how people are gonna take subscription. 15% of a £30 is only £4. But refill program was amazing

2022-11-11

Disappointing change of direction

The change to the fundamentals of the app has been extremely disappointing. The app went from a great thing with real value to almost no value due to rocketing prices and then no value basically paying a monthly subscription for a tiny discount on crazy pricing. The public charging network is not viable at these prices and bonnet no longer brings any value to me.

2022-10-18

Boon for EV public charging!

In todays times thank god for the steady cost of charging from Bonnet! The refill structure is great and they keep integrating more providers. I completely rely on public chargers so I was paying through my nose before Bonnet

2022-09-30

Started good. Now I’m deleting it

My first experiences with Bonnet were great. But the past few times I’ve tried to use it the charger just won’t activate. They say it works with the new Source London chargers but it does not.

Also if you cancel your Refill, they take off you any of the free ‘credits’ you built up, even before you used refills. Ridic

2022-09-08

Basis of a great service

I’ve only been with Bonnet since June and went into the top 200kwh subscription in July. If you don’t use it all, the surplus rolls over to the next month. I’ve gone over 200 this month as I’ve done more miles but that’s not a problem as the payment per kWh remains at the deal level. True the price has increased but everything has and it has only reflected the cost to them.

Recently they introduced the Premium Beta which is free until it’s finalised. No fee has been released yet but you can leave premium if it doesn’t suit you.

I’m told by their very helpful ‘live’ support team that there will be a fully integrated CarPlay version of the app soon and if this lives up to expectations I’ll add the fifth star and subscribe to premium.* assuming the price is right.

Overall though, I’m very happy with it so far.

2022-08-29

Don’t Use!

After taking their subscription service I tried to use a FastNed charger twice which didn’t work. I was charging at 9pm last night so looked for support and their wasn’t any. I contacted them today to find out the support team only works between 8am to 8pm and they were having issues with FastNed. This should be communicated to your users to save them a trip wasting time… Poor service!

2022-07-24

Great app but one request

I think this is a great app and works really well. I only have one request that when charging it also shows how many KWH you have actually put in per charge as you can’t see it anywhere. If it had that it would be 5star

2022-06-30

Use ability getting better

Like all energy suppliers prices have increased sad but fact of life. The user experience with recent updates have improved. Like all the EV chargers the main problem is lack of locations that have multiple pumps and parking bays that are so narrow getting the cable to reach can limit use. These are all life of the EV owner but Bonnet are trying 👍

2022-06-24

Left a bad taste in my mouth

Enticed people to register with discount codes offering free charges then retrospectively, suddenly and without warning or communication applied expiry dates to the free charge discount already in customer accounts giving people only <48 hours to use it (many won’t be able to).

2022-06-20

Oh well!

The principle is good but they started off cheap to grab our attention with low prices and freebies and now they’ve ramped up the prices and limited you to a certain country. Such a shame. Won’t be using after my refill has finished

2022-06-18

Not impressed using this App

First time using this App on a GeniePoint (in the rain) and the App is sluggish and slow in updating the status of the charger. It took a ges for the charger to show instructions / to start. When finally charging had trouble to stop the charge via the App. After going through many menus it’s under Account / Settings / My Charging! Not good and should be on the same screen as the charger. Then when trying to stop the charge very slow response from the App when it’s safe to unplug. So all in all slow communication with the backed hence next time using my RFID Card

2022-06-17

Don’t trust!!

You can’t remove your payment card or delete your account. I’ve emailed and got no response

Try clicking on a link to terms and conditions or privacy and you get a ‘whitty’ message saying which is worse a broken link or a broken charger? Erm, when you want to review terms and conditions and how to contact over privacy, actually a broken link is more important.

Basic failings, lots of incentives to get you to sign up, you then can’t leave and they’ve all but doubled their prices.

2022-06-09

Excellent Customer Service

I had a problem with my first charge today and contacted Customer Service who replied immediately and resolved my issue.

Together with affordable and transparent charging, I am persuaded and I will subscribe to Bonnet. I look forward to them signing up more providers and becoming the one-stop shop for EV drivers.

2022-05-30

Mixed feelings

Was v excited about the addition of GeniePoint to the Bonnet network having been using the app for a while. Unfortunately each time I’ve attempted to charge on a GP charger via Bonnet, it has not worked. Interestingly both times I was able to connect immediately via the GeniePoint app.

2022-03-15

Great app for EV charging

The future… one app to charge your EV. No RFID cards. A flat rate cost. A subscription model (a bit like a Giffgaff Goody Bag). Rewards for completing activities and getting involved in the community. I’m a big fan! Looking forward to seeing where this goes.

2022-03-06

Great App

This is an excellent app, I have been using it for nearly a month now and never had an issue charging my car. Fancy a free £15? use my referral R9BJD. It’s fast, from picking up the charge cable to the charge commencing is under a minute. I would recommend to all.

2022-03-03

Really great EV charging app

By far the best charging app available, easy to use, easy to understand and the real time availability information is really helpful. Only lacking more charging networks available in-app. This is not the fault of the app however so the 5 star rating stands!

2022-02-01

A good start

The basis of the bonnet app is very good but as it’s early days it’s not really usable so far as there are hardly any chargers connected in my local area. I will of course keep the app and check back periodically to hopefully see the network grow.

Apart from the lack of linked chargers I have to say I am very impressed with the interface as everything is set out very well.

2022-01-30

This is it!

It’s early days for Bonnet but they’re going to be really successful. This is my prediction as up in the North of England they don’t yet have too many local chargers connected but this will change in time, I’m sure. I’ve made several suggestions via the App for connections to be made. The refill tariffs are a breath of fresh air. Simple is key and that’s what Bonnet have implemented. This has completely made my day and I’ll probably not be able to use the app straight away due to lack of close by chargers but as said, give it time. Awesome work. 👍🏼

2022-01-06

Simplifying public charging.

Great to see a service tackling the unification of public charging networks. The app works well to provide sensible pricing for public charging across some of the most common providers in the UK.

OVO Charge

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App Store: Customer Ratings

Ratings & Reviews

App now working

Terrible

Reduced service

Won’t connect to vehicle

Can’t delete my account

Device won’t connect!

Doubled the Price

Much better alternatives

Go elsewhere

Can’t wait to move to octopus

Doesn't work at all

Cannot connect cars

Inferior to Charge Anytime

Shocking

Not a Very Good App

So unreliable!!!

Useless

Urgent charge not working

Rubbish

Not ready yet!!

Charging Data

Too slow

Potential battery harm?

Keeps losing Device details

It’s ok, but…

UPDATE APP??

Too slow ! New app does not recognise old login !!!!!

Where is the iPadOS specific version

Wont connect to my car

Absolutely useless and disgusting

Won’t let me register my email address

Freezes keyboard

OK but improvements required

Home Charging Update

Infuriatingly Rubbish

EV charging finder app that doesn’t let you find chargers

Ongoing issue glitch

App doesn’t work

Outrageously expensive public charging

Issues m; Osprey, Photo upload and Comments.

Can't get pass code input????

Can’t rely on it

Very very expensive app

Don’t pay for navigation! It doesn’t work

Makes excessive onstreet charging palatable

Doesn’t work

Where have the 30p Franklin chargers gone

Boost

It’s a scam

I must be doing something wrong!

A bit wonky

A waste of time

Lack of chargers and expensive

Great service

Totally unreliable

Incredible app, best EV charging app around

Access to Genie Point… and that’s about it…

Really Awesome. Sad that they stopped refills

Disappointing change of direction

Boon for EV public charging!