2026-01-17
Awful
Absolutely awful. Most un user friendly app I’ve ever come across which is annoying as it’s necessary as it’s the work app. Typical of rm!!!
Updating
iPhone Screenshots
iPad Screenshots
Description
Are you a Royal Mail employee? Would you like to have direct access to your own personal information? Well this app is just what you are looking for. Simply download the app and follow the registration process to get started. You will need to complete our validation step to make sure you are you! You’ll then be able to have access to lots of great features that range from viewing your annual leave information & payslips, to updating your personal details or catching up on our internal RMG News. We are currently piloting this app so please download it and tell us what you think!
Information
Developer
Categories
Version
1.0
Size
54.8 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 13.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Chinese, Czech, French, German, Hungarian, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish
App Store: Customer Ratings
Ratings & Reviews
1.8 of 5 (339 Ratings)
App Store: Customer Reviews
2025-10-20
Big one
This peoples app useless
2025-10-15
Rubbish (just like RM)
Every single time you update you need to put your password in again. Loads of people at work have deleted it because they've forgotten them.
2025-10-11
Why does it not work?
Absolutely useless, I have to delete and re download it at least once a week.
2025-06-12
No good
Works once in a blue moon,
2025-05-08
Disgrace
You can’t even get on the app now to check your wages . Everything about this company now is tinpot
2025-03-26
Total rubbish
This app is a complete joke . Crashes half the time . None of the links work . It’s lucky I’m even giving it one star . DO NOT WASTE YOUR TIME DOWNLOADING THIS RUBBISH
2025-03-25
Ok
Ok when it works but that’s not always
2025-03-04
useless
like everything else in this company, nothing works, it’s all made with least amount of effort possible, constantly logs you out even if you click “remember me” you’d think an essential app to the job would be functioning, but hey welcome to royal mail i guess
2025-01-21
One star because you can’t leave zero or minus.
Worst cheapest crappest app. Says a lot about the type of company that runs it. Failing at every level. It’s what happens when you do things on the cheap and let monkeys run a company. Not surprised.
2025-01-05
Poor
It’s very slow and I’ve never known everything on it to work properly
Could be be really good but you get more than a few people logging in and it crashes
2025-01-03
Logged out
Sort out the bugs, always crashing.
2024-12-10
Rubbish
Rubbish
2024-12-10
Crashes
No good always crashes needs an update!
2024-12-03
Need Help/Advice Urgently from HR
Absolutely useless. Can’t activate App. Current Reviews Extremely Concerning. Never seen such appalling rating. 1.9!!
2024-08-07
Not get paid
I worked for Royal Mail Airdrie office and they didn’t pay me my wages. I tried to contact them and they never answered to my calls and messages.
2024-07-24
Still garbage after all this time
No cohesion since its release. Logs out every now and then. The only app that doesn’t work with key chain which is basic stuff. Biometrics are used by the banking industry but this app still needs a ridiculous password for extra authentication.
2024-07-23
Needs some polishing
The app crashes from time to time and logs you out randomly. It does all the fundamentals though.
One suggestion I’d love to see is an email when a payslip is generated to save logging in to find out.
2024-06-29
Probably the worst app ever designed
Okay when it works! The only problem is the app needs to be deleted every time you want to use it as it crashes 99.9% of the time
2024-05-30
Won’t let me log on
Keeps telling me my validation details are wrong when they aren’t! Tis a bit useless!
2024-05-21
Worst app on my phone
Crashing all the time, slow, only one option available- you can check you payslip, rest just doesn’t work.
2024-04-13
App outdated and don’t work .
App is outdated and don’t work properly. I can’t login . It’s just stuck on loading page .
2024-04-09
Not Working AGAIN
2 days and still not working all you see are blue dots when logged on
2024-04-09
Unable to login
The problem for me is that yesterday I open the app it doesn't let me login nor does it allow me to use the app
2024-04-08
Not working
App isnt working!
2024-03-14
Useless
Crashes often. Logs me out, then doesn’t recognise my password.
Impossible to get on when half the workforce is checking their next payslips.
Like most of Royal Mail tec it’s outdated and next to useless
2024-03-12
Inefficient app only way to access pay slips .
Rubbish app , unable to access pay half of the time especially as this is the employees only way to access pay slips and unable to update my driver info as requested by management .
2024-03-08
Postman
App is awful as it never works..pathetic & a total waste of time …
2024-02-25
crash bang rubbish
app crashes too often and its madness to have to put in a long winded memorable phrase for payslips and for other information, please app developers put in fingerprint access every app has this these days!!
or are senior management cutting updates out as well as our hours!!
2024-02-24
Worst app EVER
This app is useless.
2024-02-06
Frustrating app
Constantly crashes, doesn’t load. Frustrating experience.
2023-12-19
Don’t use
Stupid, awful app. Always signs you out and never lets you log back in
2023-11-22
Typical RM Garbage
This app is like every else about the company, absolute garbage. Everything this company does, is always the cheapest and most basic option. Just logging into the app is an absolute mission, no biometrics so you have to remember your password and then various letters or numbers from your memorable word, if you want to view anything sensitive.
It’s supposed to save your login but never works for long. Whoever they paid to create this app was laughing all the way to the bank.
It makes we want to leave the company every time I use this app.
2023-11-22
Good…..when it works
App keeps crashing, and I’m trying to order more uniform. Try to select the reason button and it just closes the app. Have used it previously without issue, but now it’s useless.
And why can’t it use Face ID like most apps these days?
2023-11-14
Rubbish
Absolutely useless, every time you click on something it disappears And booking holiday is absolutely pointless,
2023-11-04
Crashes constantly
This app used to pretty good, however recently you can’t log on, when you do finally get in, it crashes half way through attempting to do something. Pretty useless really!
2023-10-30
Crashes down
Every time i logged in then just kept crashing down. Manager asked to check on app. I bloody cant! Please fix this!
2023-10-25
Crashes
Crashes so often, one of the worst apps I’ve ever used
2023-10-25
This app is now very unstable.
Crashes now on uniform ordering and pay slips. Please update this app its terrible.
2023-10-24
Don’t work
App crashes permanently needs fixing what a total waste of Human Resources please get a grip on it !
2023-10-18
Buggy and unreliable.
A completely pointless that that works about 10% of the time. God help you if it requires an update. They log you out and the passwords don’t store. Then you can’t remember your login.
2023-09-28
Crashes constantly
Can’t order new uniform, app constantly crashes on iOS 17 iPhone 15
2023-09-26
Not working!!
So what is the reason the app isn’t working today? 🙄
2023-09-26
Rubbish
The app has been rubbish for some time now with no improvements. When will the developer apply necessary updates?
2023-09-26
Doesn’t deliver
App very glitchy and after the latest iOS update you will be lucky to find any pert of the app that doesn’t crash !!
2023-09-24
Not able to order uniform
Whenever I tried to order any it crashes out. Complete waste of space on my phone.
2023-09-19
System too slow
The system has been down for over 24 hours now, not good enough
2023-09-02
Rubbish!
Absolute rubbish
2023-08-24
Rubbish!
Simply the worst app on my phone. Once again! Can’t access payslips, need to reset password. Why hasn’t it got Touch ID?
2023-06-14
RM App
Terrible, slow and freezes UPDATE NEEDED
2023-05-11
Awful password
Really need to improve the password make It 4 or 6 pin and Face ID the current password is impossible to remember
2023-04-04
Hopeless!
Like everything Royal Mail related these days this app is totally useless. This app won’t let me log in, all I get is a white screen with some blue rotating dots in the middle. Oh! For the GPO days when everything ran properly and everything worked.
2023-04-03
Crashes to often
App works well when it works but it crashes way too much! Endless bugs and very slow. Also the password system to access payslips is too outdated when we have access to face I.D or finger print authentication, no one needs a random 12 digit password which you have to write down somewhere.
2023-03-28
Get it working
Any chance you can actually get the app to open typically Royal Mail technology doesn’t work bit like the higher management useless
2023-03-22
RM - PLEASE READ!!!!
ZERO STARS!!! simply does not work - i’m registered, verified and logged in… when i try to view any options, for example, “view payslips”, it simply gets stuck in “Loading - Please Wait - Data is Loading” - it simply does not happen!!! DO NOT CHOOSE THE OPTION TO STOP RECEIVING PAPER PAY SLIPS!!!!!!!!!!! Yesterday, I received an email to tell me that it is “The People’s App” 2nd birthday - yet, Two Years on and they still can’t make an app that works!! It’s time Royal Mail started to listen to their employees… THIS DOES NOT WORK - PLEASE LISTEN - PLEASE FIX THIS OR DELETE IT COMPLETELY!!! STOP CONGRATULATING YOURSELVES AND PATTING YOURSELVES ON YOUR OWN BACKS AND LISTEN TO YOUR EMOLOYEES - this is causing more STRESS STRESS STRESS for your EMPLOYEES - Not required and definitely NOT WANTED… LISTEN TO THE BACKBONE OF THE BUSINESS PLEASE!!
2023-02-09
Seriously?
This app is terrible, impossible to look at insurance information for dentist cover for example, asked for help said it was my iPhone because I don’t have a pdf reader, complete rubbish, I have a pdf reader, it’s within the app that doesn’t work.
2022-11-12
What a shambles!
24 hours after downloading this app I still haven’t managed to get it to work.
It is a typical post office bureaucratic nightmare. their website is little better.
This app is asking me for my “payslip“ number. I don’t have one therefore I am excluded from the app. why should they need to know my payslip number even if I had one?
The software is poorly designed and Impossible to execute. It should be scrapped and they should start again.
I am deleting the app.
2022-11-08
Can Royal Mail not get anything right !!
Ok when it’s working but that’s very rare . And what ever you do don’t get a new phone etc as it’s caused no end of problems 😡😡
2022-08-25
Annual Leave & Payslips … God Send!
Not having to be in the office or on a VPN to access my payslips has been amazing. Also, the new way to put in annual leave requests is so easy and I like that it’s by hours so I can take off exactly what I use.
2022-07-12
Some times ok rest of time awful
My payslips doesn’t work, my annual leave doesn’t work but the trust survey works. Hmmm. If I didn’t cancel my paper wage slips then this app would have been deleted long time ago.
2022-06-02
Oh dear
When the app works, it’s very useful and quite easy to navigate. The ability to book holiday is lacking but apart from that, not a bad app. WHEN IT WORKS. Some computer genius has updated the app today and added some more features but made it impossible to access the basics. Now, after today’s “update” I no longer have access to mybundle, as the app refuses to authenticate my details. Unbelievably incompetent
Update:
The app has now excelled itself. I’ve been logged out unexpectedly and
Now I’m unable to log in again. The app just doesn’t recognise my login details. Unnecessary stress and aggravation and time
Consuming to sort out…
I stand by my earlier comments. The app is great and incredibly useful when it works. It’s just that it doesn’t work very well, very often
2022-05-04
My bundle fraud
App is good for checking pay when it works but don’t go near my bundle they have messed me around for months and now taking my car from me no communication still taking money for insurance I don’t have I owed hundreds in tax stay away that simple your a joke
2022-04-20
Good when working
I have used this app for a while now and most of the time it works ok and is very good. But when it doesn’t it is very bad. I cancelled payslips as it was easier all round to view online. So when it doesn’t work or crashes, no payslip etc. By all means download app but don’t cancel paper payslips
2022-03-11
Doesn’t work
I can’t access any of the personal information..pay, holidays etc.
It just keeps giving me an error message, and I have no idea how I can report to the app developers to get a solution, or even just to report it. Within the help section there is nothing on reporting app errors. So I appear to be stuck with an app that doesn’t work, and unable to access pay and holiday information, unless of course I put in a written request, to my offices staff resources, then wait for their written reply…tedious.
2022-03-06
Useless
The only time it has worked was the first time i have used it, since then every time i try to use the app all i see are those stupid three blue circles. Absolute crap, doesn’t work.
2022-03-01
Touch menus
Yes it has potential but like most things Royal Mail are attached to some things don’t work. For example touch menus just don’t redirect to the webpage or next step you are trying to access. As my school teacher once said to me C minus….could do better 🤷🏻♂️
2022-01-18
Terrible!!
The interface is a joke and looks cheep! Once your logged out you will NOT get back in. Sent countless emails to reset my password and didn’t receive any!! Needs a total revamp.
2022-01-14
Did not work
Spent an age filling in passwords and mem words etc and after half an hour when I got onto the App I could not view my holiday or pay. Just would not log on and then an error message. Finally a video editing app popped up which I could not recover and go back. Geez what a shambles. I’ve had to delete the App
2021-11-23
Wage Slips on Tuesday 😊
Love this app and now they have given the option to go paperless on wage slips - hallelujah 👏
2021-10-15
Kenny
App contents are great to be able to see your payslip & see your holidays ,would like to be able to apply for holidays on the app . The app takes long time to actually open & only seems to open on 4g never opens on Wi-Fi
2021-10-09
Rubbish
Can’t access any personal information the pages just never load on the other hand Royal Mail tv and uniform etc do work very useful 👎
2021-09-21
Needs serious updates
Great idea but terrible in practice, constantly crashing and just doesn’t function. I haven’t been able to order uniform or even view my payslips. Would definitely use this all the time if it worked
2021-05-26
Can’t accept authentication
This app seems useful except for the fact it keeps asking me to authenticate. Which I have.. I’ve tried to do it again, it won’t let me. I’ve deleted the app and still won’t authenticate. Not really sure what else I can do..
2021-05-05
Waste of time
It’s impossible to leave the page once you’ve put your date of birth in to verify your account, also won’t recognise my postcode and I’m a postman ! so what’s the point ? Waste of time
2021-03-27
What a joke!
Has trouble accepting CORRECT sign in details...and downloading ones info?!... I have been waiting for 2 hours and still waiting. Getting tired of seeing just 3 blue rings on the screen..no mention of how long the download takes , no nothing!...it’s March 2021...hoping that it would have downloaded by Xmas 2021.😡....totally useless app.
2021-03-24
Needs work
The app is actually very good as mentioned it would be good to book that leftover holiday but even so it’s good. I did find when ordering/trying to order uniform I could not due to a tool bar at the bottom being in the way of the ‘next page’ button that needs fixing.
2021-02-16
Error!
Seriously, why would you even release this without making sure it actually works?
Doesn’t recognise the national insurance number, so can’t access your pay slip, which is pretty much the point of the app.
Spend a quid, get a quids worth, and that’s how much they spent developing this.
There isn’t a zero star rating available, so one is the best you’re getting.
About as useful as hairdryer in a shower.
2021-02-06
Typical Royal Mail!
Why am I not surprised! It’s been the same in my 32 years, you can’t get anything right!
I’ve gone through the login screens now when I click wage slips further authentication is required.
Deleted faster than it was installed!
2021-02-03
Good App
Good App, only thing lacking is being able to book your annual leave online.
2020-12-20
Works fine
First thing of Royal Mails that actually works even though it’s a tad slow (like me on docket!)
2020-12-17
Amazing
Finally can get my payslip on time .
Currently excited and Happy .
No more waiting around to see if i got paid correctly.
Kinda confused with the holidays but i will get my way around it 😅as its hours not days .
2020-12-17
Good
Quite impressed with the app it works a lot better than the pda,s you can get wage slips up easily seems to work surprisingly well