2024-05-02
A tricky Wicket Lancashire CC App
Your App us almost as bad as The Post Office
Updating
Lancashire Cricket Tickets
Released: 2022-04-07
© SECUTIX, an ELCA company
iPhone Screenshots
Description
Lancashire cricket tickets is a secure mobile ticketing application built on top of blockchain technology. Its aim is to upgrade security, reduce fraud, and digitalise your ticket purchase processes.
With Lancashire cricket tickets, you can:
- Download your International and Domestic tickets instantly on your smartphone and keep them with you anywhere you go.
- Transfer tickets to your friends or family members through the ticket transfer option using only their phone numbers. The transfer takes only seconds.
- Access the game using your digitalised tickets in a frictionless way by just presenting your QR code to the steward.
What's New in Version 3.2421.1
Bug fixed
Seller
Name
Lancashire County Cricket Club Limited
Information
Categories
Version
3.2421.1
Size
47 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 12.2 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air11M2, iPad Air11M2Cellular, iPad Air13M2, iPad Air13M2Cellular, iPad Pro11M4, iPad Pro11M4Cellular, iPad Pro13M4, iPad Pro13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
1.9 of 5 (65 Ratings)
App Store: Customer Reviews
2024-03-26
Useless app
LCC need to fire the developers of this useless app. No UX testing at all. Log in use verification code but shuts the app!
2023-08-20
Does the job fine once you realise
Lots of the bad reviews point out that the app tells you that your account doesn’t exist, when you’ve already made an account on the website in order to buy the tickets in the first place. This happened to me so I contacted the club and they said that you need to create another account on the app. Once you do that it all works fine. They should make it clearer thoughas we can’t all be stupid. And for that reason I’m torn between 3 and 4 stars. I’ll go with 4.
2023-07-21
Account does not exist
Create account.
Sign in.
Account does not exist.
—
I’m astonished that LCCC have managed to take a simple ticketing app and turn into something that doesn’t work.
Either launch an app that works or don’t.
Hugely frustrating; travelling to a test match tomorrow tickets cost £300 I’m in total and no idea how to access my tickets.
Useless: LCCC lost their right to host an Ashes test match until 2031, hopefully by then they’ll have found an app developer that can fix this bug fest.
2023-07-19
Doesn’t work
No way of signing in or out so the app is completely useless.
2023-07-18
Really useless
1 day to go and still my Ashes tickets are not in app.
Been told they have been sent to the app.
Such a mess.
2023-07-17
Worked 🤷♂️
Worked instantly for ashes tickets 🤷♀️
2023-07-15
How to get your tickets
This is a terrible app. If you try to log in and get a ‘This account does not exist’ error message, then you’ll need to do this:
Create a new account using your existing email adresss (and password). You get emailed a verification code. Once logged in, you’ll see your tickets available in the app.
2023-07-10
Useless waste of my time
I can confirm that if you have an LCC website account, you can’t use it to login to the app. If you create an account in the app, it doesn’t allow a ticket to be transferred to you from a friend. All you get is “The account does not exist”, or “The transfer failed, please try again”. So this app is totally broken and literally useless. Absolute shambles!
2023-07-08
Unknown error
Created an account for my Ashes tickets. Managed to view my tickets once in the app but now every time I log in I get an “unknown error” message. Emailed the ticket office twice with no response
2023-07-07
Worst App Ever
I managed to download the app and retrieve my ashes ticket. I’ve since got a different phone and downloaded the app again - when I try to log in I get an ‘unknown error’. I suspect login has been locked to my old device ID. There’s no easy way to contact anyone to try to resolve it. Panicking that I’ll now not be able to access my ticket for the Old Trafford test
2023-07-05
Poor App
If you though the web site was bad , the app is not much better. They just want an email address they can bombarded with spam for things your not interested in.
2023-07-03
Very poor
Doesn’t recognise my account even though I’ve bought tickets on their website. Clunky and unusable.
2023-06-28
Pointless
So pointless
2023-06-05
Doesn’t Work
The app doesn’t deserve one star - it shouldn’t be offered on the App Store. I have an account but when I try to log in a message appears that says “the account does not exists” (sic). I tried the ‘I forgot my password’ option, but I get the same message. This problem appears not to be new. I am surprised LCCC don’t do anything about it as they want people to use this method to receive their tickets.
2023-05-30
Another fail by LCCC
Didn’t recognise my existing login but wouldn’t let me create an account. Had to reset password in order to get access. And to send tickets to a guest requires giving the app access to all your phone contacts. If I could give this zero stars I would. LCCC consistently get technology wrong
2023-05-27
Works but not well
Managed to create an account and get my tickets. But honestly was not a good process and due to the bad workflow and many simple spelling/grammar errors (e.g. “Registration successfully”, “Account does not exists”) it makes me think that Lancashire got this app done on the cheap.
2023-05-20
Lancashire Cricket Tickets
It simply doesn’t work. Doesn’t send a code when you try to set up an account. For goodness sake do something about it.
2023-01-21
It just doesn't work
I installed it but it didn't work , then after contacting the ticket office they deleted my account and I was told to re-install the app and to create a new account with the email address that I have registered with teh club and that would automatically update , which I did . I now have a n error message telling me that no acccount with that email address has been registered with the club . I honestly give up . The problem is that the club refuse to print out the tickets and send them to me , so I am in a situation where I have purchesed a membership and test match tickets but potentially can't use them as this app doesn't work . Its a shambles >
2023-01-18
Terrible
Doesn't work, just presented with a grey screen and no way to log on.
Don’t download
2023-01-02
Why has this not been fixed!
When you try and set up the app using the details from the club internet portal it reports “account does not exist! It does and I have just purchased ticket through it!!!! Very very irritating even more so now the members ticket purchasing page shows only the app as the ticket delivery mechanism!
2022-12-26
Useless App
Still not sorted this App!! Cannot access my online account, useless!!!
2022-10-23
David
Same experience as everyone else. Account exists but the app says it doesn’t. I am in computer software myself, and this is a fundamental easy test to perform when developing software. It clearly has not been tested following the process that a real user/customer would experience from ticket purchase to downloading the app and linking your account. Please do this and you will replicate the issue you have. Now, I’ve got to try and find out how on earth I am now going to get my tickets - something I simply shouldn’t have to waste my time doing.
2022-10-22
Pointless
No autofill on password and username, no record of my ticket purchase, no point