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Trustpilot: Reviews & Ratings

Trustpilot: Reviews & Ratings

Released: 2022-11-14
© 2022 Trustpilot, Inc
Trustpilot: Reviews & Ratings - QR Code
Version 1.52.0
4+
Download on the App Store
Version 1.52.0
4+
Download on the App Store
Released: 2022-11-14
© 2022 Trustpilot, Inc

iPhone Screenshots

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Description

Shopping online? Get peace of mind with Trustpilot, the world’s largest independent review platform for online shopping and services. With more than 190 million reviews — and a new one posted every second — you can buy with confidence no matter what you’re looking for.
Use Trustpilot to:
Shop smarter
- Browse by best ranking companies for any product or service — whether you’re buying furniture or selling a car
- Sort results by most relevant, highest number of reviews, or recency, and filter by location, number of reviews, time period, or company status
- Search reviews for keywords to find what matters most
- Filter reviews by language, star rating, or popular mentions
Get genuine guidance
- Read authentic, unfiltered reviews from millions of people
- Look up specific companies to see how they rank and interact with customers
Share your experience
- Write reviews for companies whose products or services you've bought or used
- Inform fellow customers and help businesses improve with your direct feedback
Discover new brands
- Browse by best companies in a category, sub-category, or location
- Email, call, or get directions to a business directly from the app
Find companies you can trust
- Verified reviewers and experiences to help you cut through the noise
- Warnings and alerts to protect you from scams or misuse
Need help? Visit https://support.trustpilot.com
Love Trustpilot?
Follow us on X: @Trustpilot
Follow us on Instagram: @Trustpilot

What's New in Version 1.52.0

Hey, reviewers!
In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience.
-----
We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements.
If there's something you'd like to see in the app, please get in touch to let us know!
Enjoy,
From the mobile team at Trustpilot

Seller

Name

Trustpilot AS

Information

Developer

Categories

Version

1.52.0

Size

59.3 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 17.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPhone 16e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad A16, iPad A16Cellular, iPad Air11M3, iPad Air11M3Cellular, iPad Air13M3, iPad Air13M3Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Danish, Dutch, French, German, Italian, Spanish, Swedish

App Store: Customer Ratings

Ratings & Reviews

4.5 of 5 (11,321 Ratings)

App Store: Customer Reviews

2025-05-09

Help

Trustpilot helps immensely to guide you through the good, the bad and the evil…..
TonySanders
Version 1.50.0
2025-05-08

Reliable

I now have this app due to making bad choices about buying online from scammers in the past. This app now gives me quick and easy access to trusted reviews before I buy anything.
pedro8665
Version 1.51.0
2025-05-08

Trustworthy

Use this all the time before I subscribe t anything
Gemqueencat
Version 1.49.0
2025-05-02

Best review site

I always use Trustpilot to check companies I use. Companies respond to Trustpilot and are wary of them
NeilMeath
Version 1.43.0
2025-04-28

Great Platform

Great platform to expose not only good in companies but unfortunately the bad. I think bad is the trend, more and more no one seems to care anymore.
Userm8722
Version 1.6.0
2025-04-22

My go to site

I trust Trust Pilot , independent reviews
mitchsenior
Version 1.30.0
2025-04-20

Doesn’t work

This app is rubbish, can’t do any review, takes me back to log in page every time
Jenrob1973
Version 1.21.0
2025-04-20

You are excellent

Great experience, excellent work, easy to use.
Ushanu24
Version 1.45.0
2025-04-19

Mirror

One exceptionally big mirror, excellent finish to it looks great hung .This is the second mirror I’ve purchased from William wood,with no issues.
Hosh freezer
Version 1.52.0
2025-04-17

Helps others

Definitely a great platform for good and bad experiences
redlynn😉
Version 1.51.0
2025-04-17

Thank you👋👋

Sincere, real, reliable, fast, really great. I will direct new drivers, no doubt. Thank you
Harun23.
Version 1.51.0
2025-04-15

I like Trust Pilot

I hate the App. This an iPad. The text box is a silly little size, the keyboard is a few inches wide with keys the a giants hand. Am now deleting it and hope to use the normal website after this annoying experience.
NO I do not want me to update my review. Please stop emailing me every day with demands that I
change what I say. I have said my piece, it is finished, done. STOP THE CONSTANT EMAILS ABOUT THIS.
torastone
Version 1.28.0
2025-04-15

Amazing platform

A very valuable, easy to use and awesome platform for consumers to voice their experiences!
Thank you Trustpilot.
Nickname12!12!
Version 1.42.0
2025-04-10

Andr3ius

Always trust the Trustpilot
Andr3ius
Version 1.27.0
2025-04-10

Review removed

A good review removed for no reason. Didn’t go against any guidelines (I checked) no way to find out why.
Cat87214
Version 1.10.0
2025-04-07

Excellent

Wonderful
OkomboPabloPapachulo
Version 1.23.0
2025-04-07

The best Companies

Helping people for looking better 🌟
CristianToparceanu
Version 1.50.0
2025-04-05

Unfolded update

After submitting a review I was contacted a confirmed that my unfulfilled order has been cancelled & will be refunded in full.Also asked me if in light of their decision I will amend my review .I am not inclined to revise it as I believe that if I had not submitted the review I would not have been offered a refund .So make what you like of that .
EllenakaBob
Version 1.24.0
2025-04-05

Great service

I love using trust pilot as I can see if the reviewer has used the service or not so this helps to qualify if I use a service. Also being able to filter the reviews to more recent ones helps make my decision of who to spend my money with.
To do a review on trust pilot is also super easy!
LollyRob
Version 1.38.0
2025-04-04

Excellent resource

I’ve now learnt to go to Trustpilot before buying - after wasting money on scams. My only wish is that TP could bring these scammers to justice
Trippi T
Version 1.2.1
2025-04-02

Essential

Real reviews from customers
sbbb1
Version 1.29.0
2025-03-31

So so easy to use

I don’t often use QR codes but on this occasion for Starplan I did. Such an easy way to review a service. I was surprised at myself to be able to get it done swiftly
Audreyboss
Version 1.9.0
2025-03-31

Think before you buy online

Always check with Trust Pilot when you are buying online with sites you haven’t used before. Trust Pilot has saved me from making silly purchases. It’s true what they say
If it’s too good to be true…… it usually is…..Buyer beware..
J#K#
Version 1.35.0
2025-03-25

Reviews from non customers

I understand that you no longer require reviews to be from people who have experienced or used the company they are reviewing. This has made me doubt what I am reading as I would an Amazon review. A shame.
Saltmac
Version 1.13.1
2025-03-24

Great for reviews

I like writing a lot of reviews so I’ve downloaded this app and it’s great
ba756
Version 1.1.0
2025-03-23

Fake reviews

Typical example is, Hypervolt, they let me down big time last year but, my polite review was removed and all over social media platforms, Hypervolt are not as good as listed on here. Why! I can only think a lot of reviews are fake!
California 30/30
Version 1.47.0
2025-03-22

Great platform to submit verified and trusted reviews.

Great platform to submit verified and trusted reviews.
R.Bees
Version 1.8.0
2025-03-20

Useful and Reliable!

I often use Trustpilot and also write reviews from time to time. I find Trustpilot very useful and helpful, and strongly recommend it.
Leonard 77
Version 1.26.0
2025-03-19

Easy to do

It’s a simple thing to do and a nice way to give credit to a business
belocker
Version 1.17.0
2025-03-18

Dougy

If you need to analyse what you need, look on here
Transit13
Version 1.44.0
2025-03-17

Terrible customer support

I have been trying to reach them for over 5 weeks but they haven’t responded to my messages yet so I’m just waiting on them to respond back to my messages so that I can make sure that I will be able to review the companies that I want to review my review for them so I don’t know what to say about that but it’s just so frustrating to me that they can’t even get back to me with the situation that I’m trying to resolve with them so I’m not really happy about this customer service situation is terrible and very very frustrating to me because I work in a customer care company and I know what they are doing right this second
Hfchyhbggbhghb
Version 1.0.4
2025-03-16

Not sure they can be trusted!

Seem to be working with online banks especially to hide/remove too many bad reviews or allow too many 2-3word 5star reviews to keep scoring above 4
Compelec
Version 1.5.1
2025-03-11

Not the same

I used to trust them 100% but the amount of honest reviews they've deleted is unreal. No option to prove my communications. Just a straight delete because our algorithm blah blah. Shame on you trustpilot
And how many negative reviews show up as 5 star. Something not right there
GazzaaaaaC
Version 1.34.0
2025-03-11

Unimpressed

Sadly, I’ve been using this site for over 10 years. Are you just noticed how many scammers are actually using it. I went to review a well-known site about a jab and 90% of the reviews have a discount code which I thought wasn’t allowed over 100. I have flagged up and they’re still there as sadly I have now seen this, I will stop reviewing and stop telling people to use the site because it’s a rubbish it’s fake like Amazon
It makes me laugh when you report them. They don’t even understand that 90% of their reviews or fake they don’t care. They just give you some rubbish that they monitor them like they do that yeah of course when you have discount codes on the first line you think they would notice that wouldn’t you? It’s not a real
tazdorz
Version 1.16.0
2025-03-09

My go to first

I love this site, I always find the reviews are best advert for sales.
If they have more than 5 bad reviews, I know they’re not a good company.
The times I have problems, I find a review on here gets a quicker and better response than the company’s own customer service.
justamum1968
2025-03-07

Trust

I like Trustpilot its reviews are written my real people with honest views
hemi8
2025-03-07

My Go To place for reviews

I use TrustPilot whenever I come across new brands. I have always regretted when I’ve bought on-line without having first looked at the reviews on this platform. It lives up to its brand name and value as a trusted party for all our on-line shopping experiences.
Boudicca24
2025-03-05

Eon next

Gratitude
judyturloughmore
2025-03-05

A national treasure

I really appreciate Trustpilot - the service they provide is invaluable in both finding great companies to trust and equally those to avoid! Not everyone’s comments are in agreement of course, but for me, a careful reading certainly informs my choices! Thank you Trustpilot 😀
amjjfj
Version 1.50.0
2025-03-04

Very useful App

I can 1000% recommend this app
Purple_3000
2025-03-04

Great

Great service!!
@"0/,
2025-03-03

Excellent from beginning to end

Excellent product and speedy delivery. Have never been disappointed
juneclarke
2025-03-03

Mr J

I always check with Trustpilot if I am getting anything expensive.
Have never let me down yet
G joojoo
2025-02-28

Excellent in most respects

Excellent in most respects. But it is infuriating when you are almost finished with writing a review of some company and your review vanishes without being saved.
RobandSam
2025-02-24

I am a private reviewer not a business

This is an error on my account could you please fix this for me thank you Jody
Annie 4444
2025-02-24

Post office

My local post office is a gem in our community, they are always helpful and go above and beyond with their service. It’s the people inside that can make or break a business and all of them certainly make this one .
xxvvrreew
2025-02-21

Reliable service

Excellent service from our regular delivery driver. Good helpful info on the app too.
Notional67
2025-02-18

Wrong Part Ordered

eSpares have been fantastic with my error. They have made me a full refund for the item I ordered from them. So good of them as item was ordered by me so they did nothing wrong at all. But have been 1st class and made me 100% refund. Thank you.
Big Sheels
2025-02-12

Good

It would be nice if easier to find and possibly edit a review. And possibly add a picture
Hagar54
2025-02-11

Octopus have two types of review category

Why can Octopus have a section of “invited” reviews that are obviously good and another normal section of reviews that are not invited and consequently a lot poorer surely this devalues the Trustpilot product
Metalwork5r
2025-01-24

I do love this app

Such a great app to get information about companies Before you decide to do shopping with these companies. It’s also nice to leave reviews just to let people know if there is problems with a particular retailer or company. I highly recommend this app and I’ve never had problems with it.
WilliamExeterUK
2024-12-05

Trust pilot

Reviews are great because they are independent from the company you are buying from. I mostly go to them to check out a company. On this occasion i didn’t when buying from appliances direct. I purchased a Bosch washing machine and the offer I saw was not given to me . And when I came to register my new washer , Bosch told me its 5 year warranty as per the advert . BUT when I had to speak to appliance’s direct they told me it was 2 years& I would have to pay to get the 5 years. So I consider this to be a way to get more money from me. Paying for something that was already included. Plus also appliances direct also did not carry out the free installation that was advertised . I wish I had just gone to a more honest company. I will never shop again with appliances direct . Being in our 70’s we were even left to unpack this really heavy machine. And plumb it in ourselves and at our age was extremely difficult.
#lin
2024-11-27

Great site

Have used Trustpilot over a very period, their site is outstanding in terms of providing real client feedback and thus allowing informed decisions before making purchases for products or companies whom are unknown to buyers.
I would highly recommend the site.
SHANE UK
2024-11-17

TrustPilot

I remember finding Trustpilot and feeling so pleased to have access to independent and honest reviews. I think using this site has saved me thousands of pounds especially now in the days of online shopping and clever scams. I don’t buy anything online now without checking TrustPilot first. It’s my go to place, one that I can trust.
Popshuvit
2024-11-11

Helpful advice from experience

Whenever you want, or need guidance when dealing with jobs or companies I have always found Trustpilot the perfect place to start. The experience of others is always a good starting point. Trustpilot is the ideal place to start.
FCWarr
2024-10-25

Trustpilot:Reviews & Ratings

I’m trying to show everyone this app is very helpful even if you struggle and dyslexic like me and a lot of other people in the world even the guru, Martin Lewis who’s on national television and he’s got his own site which is this so don’t be scared to use the site and look for things you never knew you were entitled to and spread the word wen thay he wrot you coz to many people take advantage of us and the more people like Martin helping anyone and everyone and all the people who work in the background on our behalf are all helping us put trust back in the world
Dyslexic gra21
2024-10-07

Still fantastic idea

We have been using E&W for over a year now and are always excited to see what lovely goodies arrive in our box. It’s great saving food waste and donations to help families.
We have never been disappointed and looking forward to our box.
#Mumofthree
2024-10-07

Do not respond or resolve matters

We would put Trustpilot in the negative category of companies. They have a very poor customer service ie when they do decide to correspond its in robot fashion but, 99.9% they just completely ignore your correspondence. We have emailed a multitude of times to ask why they have removed one of our reviews which, ironically is more or less the same as all the other reviews of this particular company. However they choose to not reply. Quite poor they you have to review a company as poor which asks the public to review other companies/services. Maybe they should get there own customer support sorted out before asking the public to question other businesses.
Westroyd
2024-10-03

Always the one to trust

Title: Trustpilot Makes Finding Reliable Reviews Easy
Trustpilot has been my go-to platform for honest and reliable reviews. The layout is simple, making it easy to find trustworthy feedback on products and services. I appreciate the transparency of the reviews, which often help me make informed decisions before purchasing. The community of reviewers provides a wide range of opinions, ensuring I get a balanced view. Trustpilot truly makes navigating the world of online shopping so much easier and safer. Highly recommend using it before any major purchase!
Markcb73
2024-09-20

I would stay clear

Trustpilot has been a total nightmare! We are a small organisation and I had an email out of nowhere stating we were abusing the Trustpilot widget which is untrue as it is provided in our basic package. I have responded to their email twice and no reply. They have place a great big banner on our page which states this company has been dishonest etc which can affect our chances of funding, not to mention we work with vulnerable adults. I was assured over live chat this would be escalated and removed as he could see this was an error. Two weeks later no reply and I get a call regarding upgrading to a premium package. The advisor told me if I upgrade he can assure me that banner placed on our account would be removed automatically and almost instantly. It would seem that Trustpilot are a money making grabbing scammers as this is a terrible way to operate. If I pay over £200 it will get removed instantly but if I do not then he cannot help me and I just have to sit tight and await whilst our reputation goes downhill. I regret setting Trustpilot up as here is no number or email to contact besides a sale number of course .
Gracey7z
2024-09-11

Does what it says on the tin !

A great forum for finding information about potential projects ! No idea if all reviews are genuine but mine always are ! Take some of the negative ones with a pinch of salt and read and think about what is said ! Anyway enough - I like it and use it - I may just be lucky or discerning but my reviews are genuine and usually positive ! Mike D
Cloggy Dodd
2024-08-25

"Reliable Platform for Honest Reviews"

I had an excellent experience with Trustpilot. The platform is user-friendly, making it easy to navigate and leave reviews. Their customer service is responsive and helpful, ensuring any issues are quickly resolved. Trustpilot plays a crucial role in building transparency and trust between businesses and customers.”
Happy or
2024-08-19

Honest and reliable

Trustpilot allows me to write honest reviews . However positive or negative. If a negative review is posted, a human from the supplier responds to my review very quickly. Much more effective resolving a issue than trying to get past a friendly Bot who can’t process the issue. I use trustpilot for honest reviews so I can purchase with confidence.
billctsa
2024-08-05

So Energy, very very good they did take their time with me

The gentleman I spoke to this morning was very considerate and explained every step along the way, which was really very good because sometimes I don’t grab it but he took his time and when he sorted it all out he then went through it step-by-step so I could write it all down and nowhere I was going. I’d like to say thank you very much. I’m very sorry I can’t give you more stars because you were really very good again thank you very much.
So Energy, thank you
2024-07-24

Not so impartial

I had a negative experience with a service provider and posted a review, which the Trust Pilot Integrity Team then deleted. There had been no response from the service provider, which reflected my experience regarding their service. I did contact the Trust Pilot Integrity Team as they requested to verify my review, but they simply ignored my response and did not reply. The circumstances made me realise that Trust Pilot are not so impartial as they would like Joe Public to believe, but a commercial enterprise that exists simply to make a living at the expense of the gullible.
DD1260
2024-06-19

so helpfull

I really wish i had used Trust pilot to look at a company i dealt with yesterday, i did the deed , ended up £74 lighter only to read reviews AFTER making my "purchase" to realise i had been scammed, had to get onto bank cancel cards, alter my internet security etc etc lots of aggravation, big lesson learned, use Trust-pilot !!
cheesed off with sphock
2024-05-10

Not brilliant.

I thought this would be good as I do like to leave reviews. If there good or bad I will be honest. I've given this 4 stars as everytime I click on. Review item they take me to this app and all I get is sorry something went wrong and can't do it. So now I have to search for the company I want to review and do it that way. But it would be so much easier if it would come up to review it and not keep saying something went wrong. So annoying. If it carries on I shall delete it and just go straight to Google.
juals
2024-04-16

Brilliant review platform

Trustpilot investigates reviews properly and doesn’t take the side of the business. I’ve had companies try to get my negative reviews removed and Trustpilot has looked into these and has accepted the reviews are valid. So finally the consumer has a voice and a right to defend their experience and share it with others. Trustpilot investigated thoroughly and asked me to provide evidence so it was completely fair for both sides. Thank you Trustpilot for not being bought out by big business.
td2356
2024-03-05

Lots of fake reviews

They refuse legitimate reviews as if they have been bought out as the companies friends. It’s a corporate racket. Responding to you. I have proved I used the business I reviewed, you have refused notable times to allow it on the system due to, as you say, integrity. Silencing a legitimate review isn’t you having integrity. Something worse is going on. At best you have a ‘computer says no’ system that you refuse to acknowledge is not fit for purpose. At worst you have illegitimate, illicit practice. On both counts the ‘trust’ in your name is a mascaraed.
Ape Danger
2024-02-23

Essential app to check out companies

I recommend Trustpilot to anyone and everyone and of course frequent it myself when unsure of purchasing online from new companies I’ve never used before.
It’s important with most things online these days to have a heads up prior to choosing to spend money on a company that is badly run or worse, outright scammers.
Online safety
2024-02-19

Skybet bookmaker

Punters should be aware when opening an account with skybet. Leaves the account open to fraud, which happened in my case. No amount of correspondence to this bookmaker will facilitate in a reply . The so called live chat is useless. They reply with the ploy your details don’t match. Emails are never replied to , other than a template response stating we aim to reply within 72 hours .Which never happens . The amount of negative reviews on Trustpilot clearly demonstrates this bookmaker cannot be taken seriously or trusted with the truth. Without doubt this betting company is corrupt, and should be avoided at all cost. Rowland Bell Date 17-February 2024
bell Rowland
2024-02-08

The only democracy we truly have

Trustpilot is the closest tool to a democracy that we truly have, as companies will do anything to extort as much as they can without caring for consequences, if there are any.
Unless we had a full time solicitor to address all our issue with modern days frantic capitalism, Trustpilot and similar companies are often the only voice we truly have.
CarlHardes
2024-01-26

Falsely suspended

Well 2 or 3 days ago I reviewed 3 websites and the next day I got suspended for spam on one review and first of all, my reviews are real, I’m real, I didn’t spam at all and they refused to unblock me so what the heck is the point of all this for me to get suspended, don’t even recommend Trustpilot after the false suspension, refused to tell me anything and removed all my reviews for no reason, disgraceful company. Trustpilot, you call yourself a review company and allow us to review other companies but falsely suspend your customer’s account’s for no reason, you don’t even give us a reason and you say you are sorry, but I bet it’s all a bunch of lies. I have given 5 star ratings to some companies and 1 to 3 star reviews for others so I don’t understand why you suspend me. Now I can’t trust you at all, useless company suspending me for no reason.
Samhung59660
2024-01-26

I have been writing review for 7 years

I have experience engineering
in 3 applications and have written lots of reviews honestly for Trustpilot, because that’s the way that I am and want to be
Telling lies is not the way I wish to follow, Confucius stated truth and caring is the only way if you are A man of honour……
I have been with Chinese masters who explained the way of the Great Master Confucius’ so can understand True Caring in what I do for myself and others.
Remember to be honesty and caring…….!
RogerApothecary
2024-01-17

Excellent platform highly recommend

This platform is a good way for people to tell others what is going on with different services online or shopping , it also allows you to let off steam when you are being wrongly treated It’s a shame that when this happens the company in question writes robot responses and most don’t even bother to respond and don’t seem to feel guilty and refund the buyers for anything even with proof evidence
02380jenni
2023-12-19

Patrick

I quite enjoy reviewing especially when it’s good or happy it’s nice to spread the good stuff but also letting people know the bad experiences too so they too don’t get caught out. I suppose that’s how Trustpilot is excellent for giving us this platform to let others know good or bad how it can help others from making the same mistakes. 👏🏻👏🏻👏🏻
irish till i die
Version 1.27.0
2023-12-08

Platform for good

I’m happy that there is a avenue like Trustpilot.
We are able to warn consumers/ customers about the true dangers and behaviours of these companies.
Before we could only use word of mouth now we can reach citizens in their thousands giving our experiences and advice.
Great Platform Trustpilot!!!
The hidden truth.
2023-11-11

Reliable

I always go to Trustpilot before purchasing goods as I find their reviews helpful in making a decision as to where to spend my hard earned money.
Of course anyone can leave a review but Trustpilot has verified reviewers and by clicking on their profiles you can read their other reviews and satisfy yourself if they only like complaining or giving credit where they think it is due! Ultimately the decision is ours alone, but it is nice to get others opinions about a company/service provider we are unsure of. Thank you Trustpilot.
missmmp
2023-10-20

Worth having

This app this definitely worth having and could save yourself a lot of time and hustle when visiting websites that set to scam people or steal their informations. Best reviews to look out for would come from verified people by trust pilot in my opinion because their experience is as real as the mention. Join the community to keep our browser experience safer for the future
Herman Lepeya
2023-10-02

Not Trustworthy

There are far too many fake reviews and genuine reviews can get taken down. I feel a bit naive for trusting TrustPilot in the past. Be particularly wary of reviews by people for whom it’s their only review and filter reviews by verified. Do doubt I’ll get a weasel words response that I’ll treat with the respect it deserves.
Received a developer response and they asked me if I wanted to update my review. Well here it it. They talk about integrity and the measures they take. I suppose just what I’d have expected. Perhaps the naive would be taken in by their words but I’m not. I’d suggest googling reviews of Trustpilot, which will prove quite an eye opener.
Mark Nottingham
2023-09-26

Absolutes 5 stars from me !!! :)

We all benefit from the fact that behind this project there is an anti-fraud team (internet obviously which is infinitely large), a really big thanks to the TRUSTPILOT app and service for their dedicated and professional work in the fight against the online trading frauds and the services around the world!!!
Stay strong and positive team 🦾😎👍
JohnAdkins
Version 1.21.0
2023-07-30

Who does what?

A great site where you know which places to go and which places to avoid, or you might want to try it out once to see whether it’s a one off? Check places out before you go to see whether it’s suitable for yourself or your families or friends.
Chrissywhitehead
2023-07-11

Don’t waste your time

You will leave a genuine review of a genuine experience, and if the company reviewed doesn’t like what you’ve said, TrustPilot will call you a liar and remove your review. Sadly, we cannot trust TrustPilot, they are biased toward the crooks. If you believe a company that has a high rating on TrustPilot is trustworthy, you could well be falling into a trap of deceit. Chances are the genuine bad reviews have been taken down by TrustPilot because the crooked company didn’t like the fact they have been called out. I have tried to warn people about crooks on TrustPilot, and had my warning removed on the say do of the crooks, and TrustPilot ignored everything I said on the matter, preferring to singularly side with the crooks. TrustPilot is therefore a scam.
Herbert_Sherbert
2023-06-10

Excellent app

I downloaded the app to make my feelings known to a company that didn’t listen and loved the experience.
Have now left many positive reviews to those companies that have been good to me in the recent past.
Really simple interface and highly recommend to get your voice heard., both good and bad.
Panther2030
2023-04-19

Portugal trip

Looking forward for our next month escapade to Portugal with my best friends group of 5 this coming month .Another excellent service from united traveller through Robert .successful bookings again from him . Once again I always support and my friends and highly recommended this company
oooooooowwwwasssss
2023-04-05

Trustpilot

Never will i bother leaving a trustpilot review again, fact is i dont trust you, fake reviews. You try to bring advertising reviews to your attention by flagging reviews and you do nothing to remove reviews for other business. So this time goodbye for good.
Thank you developer for your response but the staff do not read the flagged items which relating to my reports are clearly unrelated to the company being reviewed. The actual company on trustpilot is fake and i think only reviews related to that company should be listed. I lost £169 due to your mixed up reviews, you also list a third genuine company with a similar name. No doubt trustpilot does not check its sites named reviews, wish you luck in future but do not trust a mixed up review site get more staff as your site is a shambles.
Mikeyoungish
2023-03-22

No good to me

I wanted to be able to copy parts of my review text from the app but this simple feature available in just about every other app is yet again not available on Trustpilot.
As an example a response to one of my reviews from a company has provided an important link for me, but typical of Trustpilot failings on both their review system overall and the app, I can’t copy a simple bit of text from my review in the App. Totally stupid.
The app provides less functionality than I get on the website, so has been duly consigned to the recycle nbin.
Mav-R-Ick
2023-03-07

Good idea for recognition and being valued

Trustpilot is an amazing app that provides a wonderful platform for expressing appreciation and recognition towards professionals and employees. It not only allows individuals to acknowledge the hard work and dedication of others but also provides an opportunity for managers to reward their employees' efforts, thereby minimizing the possibility of favoritism. Trustpilot's user-friendly interface makes it easy to navigate and provides valuable insights into the work ethic and personality of the people one interacts with. The app's ability to document everything in writing ensures that performance reviews are accurate and transparent, making it an indispensable tool for fostering a culture of appreciation and recognition in the workplace. Overall, Trustpilot is a must-have app for anyone looking to show their appreciation for the hard work of others.
love 200211
2023-03-06

I Am 85 And love TRUST-PILOT.

There’s something exquisite about returning home after shopping when an assistant has gone out of their way to help, and I can then give good feedback on Trust-pilot.
Trust-Pilot is also so respected within all areas of service, i.e. Airports, Trains, Buses, Hotels, Cafes, the list is endless, and we as old young-at-hearts have the blest time to give feedback, don’t you think?
Yes I agree, this platform also helps when something’s unfair, or disappointing, and you feel powerless, sometimes someone listens to your view about things.
onedaymore.
2023-02-24

Helps but could do better

This helps but you need to look into the place your going to in more detail. I see places say they have 4,4.5 star reviews but it’s as a whole. As I went to f1 autos showing 4.5 star but when I actually went to write my own review and selected the place I used it was 3.8! If I knew this I would of stayed away or traveled a bit further to one of there good preforming garages. Good tool but need to check in more detail 😊
Peter F**ki"; Pan
Version 1.6.0
2023-02-12

Trustpilot feedback

I find writing reviews on Trustpilot can be helpful to the companies I order my products from, it’s helpful for them and for me to know when your happy with the service you’ve received and it’s quite important to be able to leave that feedback on a site that is reputable, I also can look back on all my reviews, and check for verification so anyone reading the review know that I have purchased the item and can be trusted that I am 100% kosher.
Companies can only do better if you give honest feedback, but also that you will go back for repeat business, that’s what the customer wants the companies need 👌🏽
butterflyglow1
Version 1.5.1
2023-01-09

Great idea

Giving feedback and fight fraud and reviews is a sign of the times that a company that try’s to build trust with genuine feedback has to moderate the reviews to ensure they are genuine. An awesome idea to give feed back to companies to help maintain quality or services, products and experience and for customers to get impartial experience from past consumers. As let us face it when you receive bad customer service it is also good to vent and likewise when you receive amazing experiences you naturally want to share them with people and the world. I hope the platform can remain genuine for all users. It only seems fair. In trust pilot we trust
Misfit island
2022-12-04

Apps good Trustpilot not so

I put a bad review on a company that had about 10 reviews. Suddenly I was attacked by the owners and then about six 5 star reviews came after mine from people with only one review which was that company. Obvious it was employees. I contacted Trustpilot but they didn’t do anything. What’s the point!
Johnw1001
2022-11-25

Trustpilot

I sent a rough estimate of what I had said to them about getting a couple of pairs of supposedly goretex water proof trainers which after I got them I went for a walk and offcource started to rain and we’ll the great named trainers Aasics goretex trainers and they just returned to trainers not doing what it said on the box , they were actually really useless for what I got them for and were called, the company were to tell me about returns but Iv never received any thing back as yet from them ,
🙏🐈‍⬛
Version 1.0.4