Name: Scottish Rugby Ticketing
Rating: 2.4 (92 reviews)

Updating

Scottish Rugby Ticketing

Scottish Rugby Union

Released: 2022-10-06

Free 0%

Version 4.5.1

Free 0%

Version 4.5.1

Released: 2022-10-06

iPhone Screenshots

Description

Scottish Rugby is now issuing all Scotland match tickets via the Scottish Rugby Ticketing App.

As well as being an integral part of Scottish Rugby’s drive for improved sustainability, access and security, moving to a paperless ticketing system is part of our digital transformation journey to improve the supporter experience on matchdays. There is no need to print tickets or wait for tickets to arrive by post, as our tickets are delivered instantly into your Scottish Rugby Ticketing App.

Secure

Your digital tickets cannot be lost, stolen or fraudulently copied.

The app prevents ticket abuse and protects you, the supplier and fans.

Engaging

The Scottish Rugby Ticketing App connects you closer to the event with exclusive content, offers, news and extras.

Straightforward

You can use the app to transfer tickets you have bought for friends to their Scottish Rugby Ticketing App.

Here’s how it works:

Download the App

Once you have purchased your ticket(s) through the Scottish Rugby website, you and all your guests will need to download the Scottish Rugby Ticketing App.

The first time you use the App, you will need to register. This must mirror the registration details on your Scottish Rugby Ticketing account (Forename, Surname, Mobile Number) for you to be recognised and for tickets to be delivered to the app.

Find your tickets

When Scottish Rugby release the match tickets (usually no later than two weeks before a game) you will find your tickets in the ‘My Tickets’ section of the App. To help keep your tickets safe and secure, the QR code for each ticket will only appear around 48 hours before gates open.

Make sure your mobile is charged on the day!

On arrival at the turnstiles on the day, have your ticket ready to scan with the QR code face up and make your way through the turnstile.

One ticket per device

Apart from children or dependents, it’s one ticket per device. Therefore, everyone for whom you’ve bought tickets must also download the App so you can transfer their tickets to their devices.

What's New in Version 4.5.1

Performance and security updates

Seller

Name

Scottish Rugby Union Ltd

URL

https://www.scottishrugby.org/

Information

Developer

Scottish Rugby Union

Version

4.5.1

Size

28.2 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17Pro, iPhone 17ProMax, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

2.4 of 5 (92 Ratings)

App Store: Customer Reviews

2025-11-17

Okay but could be better

I think the app is fine but it would be nice to have the app do more and be a more all round Scottish rugby app. For example it would be good to buy tickets from within the app (also would be good to be able to buy club tickets as well). I’d also like to see the ability to add my ticket to my apple wallet for easy access at the gate. I guess another handy addition would be a map of Murrayfield helping you get to seats, useful for first time visitors (could also show bars and food vans?)

2025-10-20

Works but not user friendly

The user experience is poor. Tickets seem to arrive a few days before the game so in that sense it works, but until then the app doesn’t show a booking at all. This means uncertainty that the booking is safe for the weeks and months between booking & game

2025-10-20

Works really well

Don’t know why this has such a low review. Works really well and has really improved speed of entry at the match.

2025-09-05

Great Secure App

Great secure app for receiving and transferring tickets

2024-11-01

Dreadful

What a mess. Bring back physical passes.

2024-10-27

Pile of rubbish - no point downloading - data capture

I wouldn’t bother with this absolute pile of rubbish

It asks you for a whole host of demographic and sensitive (personal identifiable information) before you get to see how rubbish the App actually is:

+ Mobile number

+ Full name

+ Gender

+ DOB

+ Full postal address

+ Email address

Then it offers you poor experience from there in

It’s basically a web site within an App wrapper - and a very poorly implemented one

Everything links you out to web sites

The App navigation are web frames - probably iFrames - within an HTML wrapper - so they scroll off screen!

This is the poorest excuse for an App:

+ terrible experience

+ intrusive data capture

+ nothing of value within

Avoid; avoid; avoid

Just use the web site!

2024-10-14

Data harvesting!

Why do they ask for so much data?? I just want to watch some rugby and I have to submit a whole load of data, even though I don’t want any of their marketing. It’s not like I can even opt out.

Nasty, controlling SRU. Is it even within GDPR? No reason given for harvesting all my data like this. Seriously angry and I haven’t even watched Finn get a red card yet!!

2024-09-09

App barely works

I don’t see what was wrong with us printing out our own tickets

2024-06-29

Was dubious to begin with…….

But I love it, it’s so simple and easy to use, tickets always turn up and providing no one leaves their phones at home by mistake there’s never a ticket left behind!

2024-06-20

Technophobic user

As someone who has gone from the old printed to the plastic card and now this, I was quite worried I wouldn’t be able to use it easily. However now I’m familiar I can’t imaging the hassle of having to remember those other bits and pieces as I always have my phone. Due to distance not always able to attend with my son - it’s been our thing since he was little - and now I can transfer should he want to take a friend instead. Keep it simple and I’ll continue to be happy.

2024-06-13

Tickets never come through

The definition of useless.

2024-05-29

Flawed

Easy enough to use. Handy enough in your pocket. Not well thought through though. Transfer your ticket to someone and you have no record of the transfer and no proof that the ticket is yours. You have no timeout or means to retrieve it.

No clear evidence either that the SRU can protect the ticket for you.

Any chance of an upgrade?

2024-01-10

Joke

This is trying to force me to accept all the opt-in marketing options just to register on the app. The option to continue without opting to everything in is conveniently off the bottom of the screen, so whilst I can scroll down to that, it’s not clickable.

2024-01-04

Works brilliant

Works fine everyone just loves a moan

2023-12-26

Useless

Won’t accept the code being sent to me

2023-12-04

Why?

What is the point of all this? So long winded!! Have to give them all of your details just for a ticket! Will avoid using this at all costs in the future, why not just send the tickets out on an email to the person who ordered the tickets and they can distribute, pure data grab!

2023-09-23

Not good for people with poor sight

Complicated, clunky, to much personal data to create an account and fixed screens mean partially sighted individuals cannot increase size to view the incredible amount of terms and conditions you have to accept.

2023-09-22

Problematic

I’ve got the App!

Can see my name & number via the App!!

Still receiving emails telling me to download the App!!!

Worryingly NO tickets available!!!!

2023-08-12

Why do you want my data?

Asks for an absurd amount of data for a ticket

2023-08-05

Easy to install

The actual app was easy to install and verify account email and phone details. Took me 5 minutes. I had already ordered autumn test tickets and they appeared on the app with no issues. I appreciate that this may be a hassle for some people but that is more about SRU policy than the actual working of the app. I can only assume that the majority of customers must be satisfied as there are not a huge amount of reviews.

I have used the app again for summer/World Cup warm ups. Easy to order tickets and receive on mobile. I’ve now also easily transferred tickets to family with no problems.

2023-08-02

Forced to use app

The app is not bad I guess but why do I have to even use the app. I was planning on leaving my mobile at home and taking a spare in case I lose it or it gets stolen at the event but you are forcing us to use the app and also collecting unnecessary personal information which is probably some kind of violation in of itself.

You’ve created a solution to a problem nobody had to begin with, congrats. Bunch of geniuses.

2023-07-25

Ticket transfer

Eventually worked perfectly, however it took a quite a few hours to get our heads around and was more trial than following any instructions which were non existent or vague at best.

2023-07-18

Easy to use

We have a group with the entire family and have 4 Scotland season passes and we all decided we should get this app as it would be hassle-free and no worry to pick up the passes. Downloaded it and only had to put my details in order to create an account where the season pass is safe. Very easy to use and instantly shown up in the tickets section. Way better than having to drive to pick up them from my grandad. Recommend it over than the physical ones.

2023-07-18

Worked a treat. Got it set up in less than a minute.

With ticketing moving into the digital age, this was bound to happen. I received my email from the SRU and followed the link to download the app. Filled out a few fields, got the SMS confirmation followed by the email confirmation and BOOM, there’s my season pass.

2023-07-17

Rubbish

Why, oh why, oh why do we have to go down this road. Unnecessarily complicated for the non computer savvy and discriminating against everyone who does not have a smart phone.

2023-07-15

Unacceptable

We bought 5 tickets and now find we have to download this app to 5 separate devices. If that wasn’t bad and inconvenient enough, to register the app, you are requested to provide personal information including date of birth and post code.

I challenge the SRU to explain the valid business reason for needing this information, and also to confirm that they are fully compliant with data protection regulations.

Very poorly thought through, and very poorly executed.

2023-07-11

Seems OK

Not used the app on match day yet, but seems perfectly okay unlike the earlier reviewers opinion. I’m much nearer 80 than 70 and found the process straightforward.

2023-05-04

Buying on line tickets

Rubbish and over complicated system which ultimately took my money (surprise!! That was easy) but then prevents getting ticket (No surprise. That was not!). It assumes everyone is a computer and techie wizard. They are not. At 75 yrs I am definitely NOT.

Waste of time.

Ohhh and I still dont have my paid for ticket for Silver Saturday or access to it.

Thanks for nothing SRU.

2023-03-17

Awful, annoying, incessant

Apparently this is to make ticketing convenient. However I’ve repeatedly received notifications and emails urging me to transfer tickets because I have more than one ticket. Having traded in some of my personal data for this app I’ll delete it as soon as is convenient. I feel like I’ve lost any final privacy because the app tries to badger you about tickets constantly. Maybe the developer could just get the app to cool its beans and trust that the consumer knows what they’re doing.

2023-03-03

Updated Comment

Re negative responses, the App works very well and it’s introduction in the Autumn Tests did not produce delays or predicted carnage. Obviously, there are issues for some which can be readily addressed by a call to SRU but for reasons given below, it is a major improvement. I’m sure none of the naysayers are involved in commercial ticket resale but a major benefit for SRU and fans is improved visibility on ticket user identity.

From SRU website, for those who missed it:

Why has Scottish Rugby introduced it?

As well as being an integral part of Scottish Rugby’s drive for improved sustainability, access and security, moving to a paperless ticketing system is part of our digital transformation journey to improve the supporter experience on matchdays. This is the next step on our digital transformation journey, which has already seen the launch of the new Virtual Venue facility to help you buy your Scotland tickets on our Scottish Rugby Online Ticketing website.

Our mobile tickets are fan friendly and secure. Fans can manage their tickets digitally and remain assured that all tickets within the Scottish Rugby Ticketing App are authentic and secure.

2023-02-05

Terrible

Slow, signs you out randomly and takes ages to log back in through the data collection exercise. UX is dreadful, terrible design and layout.

2023-01-20

Rubbish app

Can’t understand why this app is necessary . A lot of people will not be able to download this app and it will cause holdups trying to get in.

2023-01-12

Absolutely rubbish

The App is unusable. If you have any other way of accepting / transferring tickets do it.

Do not forward tickets to friends or family unless this useless app has download or the ticket will be lost on no man’s land.

The app needs to authenticate your phone and email address. Numerous attempts have been made for the authentication code to phone wouldn’t accept the number.. The app would not send an authentication email to address supplied, so no way of logging on to accept ticket.

Several phone calls to the ticketing and still no joy.

If you have any other way for tickets .. use it!!

2022-12-25

Only one ticket per device is really inconvenient

Why not let me keep my group’s tickets on one device, rather than making everyone register separately.

2022-12-09

Marketing Control

Not enough options for marketing preferences. All or nothing if you want marketing ie. Can’t opt for just one type of media. If you opt in, you opt in to email AND SMS AND post.

Also, you have to give access to ALL your contacts if you want to share tickets.

2022-11-27

Needlessly invasive

I don’t mind using an app for tickets, but this app seems to be needlessly invasive.

I could just about understand having to give my address to register. However, in order to transfer a ticket to me, my partner had to grant access to all contacts. That seems over the top, and smacks of data harvesting.

2022-11-19

Unnecessary and discriminatory

Totally ridiculous to only allow tickets to be held on an app. Discriminatory against people who don’t have suitable technology and clearly an excuse to harvest data.

2022-11-05

Simply madness.

I genuinely didn’t believe my brother when he told me I’d need to download an app to get my ticket, assumed a screenshot would suffice like with every other digital ticket I’ve used.

Who thought this was a good idea? Not going to list all the drawbacks as they are completely obvious to anyone who gives it a moment’s thought.

Quite simply an absolute shambles.

2022-11-01

Total waste of time

It’s amazing how other evens manage to sell tickets without having to download a data harvesting app.

2022-10-30

Hopeless

Absolutely farcical and nothing more than a data harvesting exercise to download an app just to go to one rugby game

2022-10-29

No verification email

It won’t send me a verification email. Match is today!!

2022-10-28

Screen shotting!

Tickets for my son and his Dad so screenshot them so he can have the tickets on his phone and they’re now flashing red saying they may be invalid!! Warning re screenshotting is further down the page and does not say anything about invalidity!

2022-10-28

Why?

Totally unnecessary, overly complicated time consuming admin. And so far away from being inclusive for older generations…

2022-10-28

Rubbish

If you are going to use an App, then make sure it works, another example of cost cutting poorly executed..

2022-10-28

Great App - works like a charm

This should put a stop to the fake ticket scams

2022-10-23

Chaos at the Turnstiles

A prediction - there will be chaos at the Turnstiles for the opening game v Australia.

No WiFi and very limited phone connection at Murrayfield means that if you haven’t transferred your tickets to friends and family before you get to the stadium, then you’re snookered.

In this day and age, people still forget to take their phones out with them, lose them, or let them go flat. So they won’t get in.

And it’s discriminatory against people that don’t have a smartphone, the disabled, or those that don’t want the SRU having their data.

Trust me - there will be chaos on October 28th.

2022-10-22

Unnecessary data harvesting

Why does every ticket holder need to provide validated mobile number, home address and validated email address just to download the tickets we have paid for.

Won’t be buying e-tickets in future

2022-10-21

Murrayveteran

Totally unnecessary procedure for buying tickets for family or friends. What prompted Scottish Rugby to go down this route?

2022-10-21

Total nightmare

Obviously designed to put people off going. Clunky and slow to load. Only see one ticket. Ticket office closed so need to wait till someone can fix it. Beats me why they decide to make life as difficult as possible when it used to be so easy. I suppose it at least gives developers a laugh.

2022-10-21

Pointless

Just send the tickets as a pdf. App offers no advantages other than data harvesting.

2022-10-17

Huge inconvenience!!!

It is irrelevant if the app works or not. I have several debenture tickets and take family and friends to several matches ie I spend a lot of money at Murrayfield. The requirement for all of them to download the app, register and then get a ticket from me is a massive and time consuming issue for them especially my older friends or relatives. At least one doesn’t have a modern mobile phone! It’s as if the SRU are trying to stop people from going! Terrible judgement by someone!

2022-10-16

Needless

Unlike some I haven’t had issues confirming my account, but this doesn’t change the basic question of why this is necessary? There’s no explanation from the SRU about why this app is useful or needed, and so it just seems like another hoop to jump through which is disproportionately difficult for folk without tech savvy or sufficiently modern phones. Why make it harder to attend games with no given reason?

2022-10-11

Simple to use

Downloaded the app and today my first tickets arrived. Transferred one of them to my wife so we now both have tickets. Roll on Australia game!

2022-10-11

Why?

What on earth were they thinking? This will be a disaster come match day with 1000s of people no doubt won’t have downloaded or registered on the app or have trouble with their phones.

2022-10-10

Installed and registered OK

I didn’t have high hopes but it has installed fine and took me through the verification process for my phone and email. Let’s see how it manages tickets. I’m defo not giving it access to my contacts, which it requested to transfer tickets, so let’s see what the alternative is once my autumn international tickets are allocated.

I did reply to the email advising about the app and asked what happens if I don’t have a smart phone. The SRU cannot force its use. That would be highly discriminatory.

2022-10-06

Woeful

This app is woeful. Constantly tells you that you are not connected to the internet despite being able to do literally anything else on the internet. App falls at the first hurdle.

2022-10-06

Not connecting

Keeps popping up saying device not connected. When device is connected. Tried both through data and Wi-Fi

2022-10-06

No tickets

It doesn’t seem to work. Says I don’t have connectivity- but tried with 4g and home Wi-Fi.

Please fix before the games begin!

2022-10-06

Sru ticket app

Can’t even register.

App not recognising that I am online when trying to verify phone no. Keeps saying have lost connectivity. Have tried using wifi and using phone signal.

Not much use if it can’t even deal with the basics.

Scottish Rugby Ticketing

iPhone Screenshots

Description

What's New in Version 4.5.1

Seller

Name

URL

Information

Developer

Categories

Version

Size

Game Center

VPP Device Licensing

Rating

Compatibility

Devices

Languages

App Store: Customer Ratings

Ratings & Reviews

Okay but could be better

Works but not user friendly

Works really well

Great Secure App

Dreadful

Pile of rubbish - no point downloading - data capture

Data harvesting!

App barely works

Was dubious to begin with…….

Technophobic user

Tickets never come through

Flawed

Joke

Works brilliant

Useless

Why?

Not good for people with poor sight

Problematic

Why do you want my data?

Easy to install

Forced to use app

Ticket transfer

Easy to use

Worked a treat. Got it set up in less than a minute.

Rubbish

Unacceptable

Seems OK

Buying on line tickets

Awful, annoying, incessant

Updated Comment

Terrible

Rubbish app

Absolutely rubbish

Only one ticket per device is really inconvenient

Marketing Control

Needlessly invasive

Unnecessary and discriminatory

Simply madness.

Total waste of time

Hopeless

No verification email

Screen shotting!

Why?

Rubbish

Great App - works like a charm

Chaos at the Turnstiles

Unnecessary data harvesting

Murrayveteran

Total nightmare

Pointless

Huge inconvenience!!!

Needless

Simple to use

Why?

Installed and registered OK

Woeful

Not connecting

No tickets

Sru ticket app