2025-11-07
I left and went to AJ Bell
Awful app performance. Couldn't get growth figures.
Ridiculous rebrand to the awful name evelyn.
Not a company I had any faith in, so I left.
Updating
Evelyn Partners Mobile
Released: 2023-05-29
© Copyright @ Evelyn Partners Group 2025
iPhone Screenshots
iPad Screenshots
Description
Welcome to the Evelyn Partner Mobile app – a more secure, stable and improved digital experience for our clients.
With the app, you can:
- Manage your Evelyn Partners investment portfolio
- See your current portfolio values at a glance
- Check the performance, assets and allocation of your investments
- Portfolio performance benchmarks
- View recent transactions
- Access your documents and download the latest valuation statement, tax statement and more
- See other accounts you are linked to
Security
- Two-step verification for stronger security when logging in
- Face ID or Touch ID for stronger security and easy account access
- Update your email address or mobile number in the app
Future updates
- Adviser contact details
- Additional features on the homepage
How to register
To access this app you must be a registered client of Evelyn Partners – please contact your adviser for help. For more information on our range of services go to www.evelyn.com
Terms and conditions apply.
*Important information*
The value of an investment, and the income from it, may go down as well as up and you may get back less than you originally invested.
Evelyn Partners Investment Management Services Limited is authorised and regulated by the Financial Conduct Authority.
The figures used / seen in the images are for illustrative purposes only.
What's New in Version 2.7.3
This update introduces several key enhancements to improve your digital experience:
Portfolio improvements: We've updated the portfolio pages of the application.
Customer feedback: We've been loving your feedback and now we've added a way for you to give us direct feedback in the more section of the application.
Updated Dark Mode: We have updated our dark mode to improve accessibility and provide a stylish new look for the application.
Seller
Name
Evelyn Partners Group Limited
Information
Developer
Categories
Version
2.7.3
Size
246.2 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
4.8 of 5 (671 Ratings)
App Store: Customer Reviews
2025-10-27
Progress
Lots information but not sure how to evaluate. Where are the interactive additions?
2025-10-22
Constantly asked to leave a review
The app asks me to leave a review every time I log in.
2025-07-20
App maintenance
This app seems to have been under maintenance for over a week and hence no one could logon. I had to delete and reload to get it working
2025-04-01
Awful
Don’t like new app especially not being able to take screenshots. And now I can’t log in at all. Go back to the old version
2025-03-08
Can’t see portfolio
This app was working well and I check it regularly - at least until I updated it on 16 Jan, 2025. Now it won’t load my portfolio (home) page. Thx for fixing.
8 March 2025 update: all working now, thanks
2025-02-23
Keeps crashing.
The App crashes each time I try to look at my portfolio.
I have an iPhone 16. Seems like others are having the same problem, hopefully they’ll fix it soon.
2025-02-09
So Poor
What is the value in pointing your clients towards an app to keep them up to date with their investments if the very portfolios they want to see the detail of makes the entire app crash each and every time you try?
2024-12-19
Very basic, crashes on me. No support.
I’ve recently moved to Evelyn from another platform after my FA was acquired by them: although the service I receive from my FA is good. The app currently crashes when I try and access any of my funds. I’ve been repeatedly told that IT/Dev will reach out but have heard nothing. This just isn’t good enough in 2024. Even when the app worked - I was pretty underwhelmed. Do better Evelyn
2024-06-28
Messages
You should be able to send messages via this app, you can’t as the drop downs don’t work to select a recipient.
2024-05-16
Update for iPad
The latest update says that it improves the app for iPad users - far from it. It won’t open at all, just a black screen. I’ve removed it and uploaded it again, I’ve checked my iPad is up to date. Still not working. This is just another in the long saga of completely amateur tech from Evelyn. Useless.
2023-12-07
App doesn’t work since update
Since the most recent update, it isn’t possible to log into the app. No contact details on your website to sort this. Please fix it asap
2023-11-23
N0tGr8
Echoing the sentiments of every other reviewer, this iteration is garbage. The older app for Tilney was far far better, not because it was a great app, but because it was actually useable and useful. This app is terrible
2023-11-23
It gets worse with each bug fix
This was a poor app but with the latest upgrade, sooty can’t call it that, downgrade the app will not even open . So poor
2023-11-09
Handy, if basic
Quicker than portal to login as it doesn’t need the hassle of an email code.
Being an app the reporting screens are not wide enough to allow a drill down into an investment's price and performance so it’s basically a handy update tool.
2023-08-23
Astonishingly bad
It is quite amazing to me that a such a big company can make such an awful app (not once, but twice!). Who are they paying for this? Most of the charts read right to left, which makes me wonder if a human actually bothered to test this before releasing. The content, design and usability is just so, so bad.
I’m taking my portfolio elsewhere and the lack of effort in this app displayed over years by Tilneys and now Eveylen is at least partly why. For shame
2023-07-22
Beyond belief
Both this app and the web portal are completely useless and no amount of excuses and promises can disguise the fact that this was a massive misstep. Clients are paying for this incompetence and Evelyn seem to have lost sight of the needs of their customers. Such an underdeveloped amateur product should never have been allowed to go live. Bring back the previous app and web portal until you can at least replicate that before introducing something new.
2023-07-13
Quicker than the old app
This version is much easier to log into compared to the old version, where I had some difficulties logging in.
2023-06-27
progress
The app is very good. Easy to navigate and very informative and look forward to new features and future updates.
2023-06-27
Good view of my account through App
I think this new app provides a clean, simple view of my account and activity and the promise of more things to come Is welcome
2023-06-26
Tracking portfolio performance
Nice visuals and stats to keep track of portfolio performance
2023-06-08
Dreadful
This is in no way an improvement. The display is small & not as informative as the old app
2023-06-05
Doesn’t work
As said elsewhere the app fails to open. Maybe the focus was on launching the new website.
Come on devs, get the app fixed please.
2023-06-02
App doesn’t work
Once you login you can’t see anything as nothing loads
2023-06-01
Useless App
Just like the web version this App is useless. Poor layout that requires reading data right to left! The previous older version was much better and it gave all the information required in a logical form. I suggest that you revert back to the previous version and start again. Try engaging with users to see what they are looking for during the design process, then trial and improve before migrating to a new version. If I had commissioned this I would be looking for accountability from this developer for loss of service and reputation damage.
2023-05-31
New version doesn’t open
I’m not sure what’s gone wrong with the update