Name: Viber Messenger: Chats & Calls
Rating: 4.6 (72323 reviews)

Updating

Viber Messenger: Chats & Calls

Viber Media SARL.

Released: 2010-12-02

Viber Messenger: Chats & Calls - QR Code

Free 0%

Version 20.6.1

17+

Free 0%

Version 20.6.1

17+

Released: 2010-12-02

#48 in Top Free Apps > Social Networking

-1

#19 in Top Grossing Apps > Social Networking

#38 in Top Free iPad Apps > Social Networking

+10

#23 in Top Grossing iPad Apps > Social Networking

iPhone Screenshots

iPad Screenshots

Description

Viber is a secure, private, fun messaging and calling app, connecting over a billion people worldwide!

With group chats, disappearing messages, reminders, and more, you can do it all with Viber!

Make Free Audio and Video Calls

Enjoy unlimited Viber-to-Viber calls with up to 50 people and make crystal-clear audio and video calls to anyone in the world. Great for connecting with friends, family, and colleagues!

End-to-end Encryption

On by default for all 1-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all private messages are, well, private. No one, not even Viber can read your messages.

Open a Group Chat

Catch up with friends, family, and coworkers by opening a group chat for up to 250 members. Use polls and quizzes, @mentions and reactions to get the most out of your group!

Send Free Messages

Staying in touch has never been easier. Send a free text, photo, sticker, GIFs, or video message, along with many other types of files. Viber is a great alternative for fans of SMS texting!

React to Messages

React to messages with emojis to express exactly how you feel in your 1-on-1 and group chats!

Self-Destructing Messages

Send Disappearing Messages in your 1-on-1 and group chats by setting a timer for each message. Choose how long the recipient has to read your message - 10 seconds, 1 minute, or up to 1 day!

Express Yourself with Lenses GIFs and Stickers

Characters are unlimited on Viber! Get creative with fun, funny, and beautifying Viber lenses. GIFs and over 55,000 stickers also await you - you can even create your own!

Communities & Channels

Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. Interact with an unlimited number of people, about a shared topic or passion. Start your own, and enjoy more ways to engage your members and subscribers!

Make Low-cost Calls to Landlines with Viber Out

Call any landline or mobile phone with Viber Out’s low-cost international calling service.

Viber Out Subscriptions are bundled minutes to call a specific destination, which can be purchased in-app and be renewed monthly or weekly depending on your plan. If you subscribe via iTunes, payment will be charged to your account when the purchase is confirmed. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes account settings on your device.

Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Start using your unlimited call app for free today!

Terms & Policies: https://www.viber.com/terms/

What's New in Version 20.6.1

Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience

Viber respects your privacy and it is a top priority for us, just like it is for you.

Seller

Name

Viber Media SARL.

URL

http://www.viber.com

Information

Developer

Viber Media SARL.

Version

20.6.1

Size

250 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:

Unrestricted Web Access

Compatibility

iOS 13.4 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Belarusian, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

App Store: Customer Ratings

Ratings & Reviews

4.6 of 5 (72,323 Ratings)

App Store: Customer Reviews

2023-08-06

Great Application

This app is number one, much better then any other on the market. Please ignore the reviews under 5 stars. Best app ever. Unfortunately is not very popular like WhatsApp in the UK, but it’s only because people are not used or maybe they are scared of the changes. I am a WEB developer and marketing expert and this app is highly recommend

2023-08-01

Please make it less frustrating

Dear Viber assessers

We used to enjoy making calls without being constantly being cut off , very frustrating

We hope this will be resolved & reliable .

Thank you

2023-07-23

Creepy

They ask for permissions in the entire camera roll instead of allowing specific photos access. All photos you get sent by other people are trapped in the app unless you give access of all your photos to these creeps. I use it as little as I can and ask people to contact me elsewhere when I do.

2023-07-17

Bad

Too many ads in an app that has no reason to exist.

2023-07-15

Great app but needs more.

Ok, Viber is a very good app in essence. It does most things you’d want from a chat app.

One thing I would like to suggest please.

I’d love there to be the opportunity to lick the whole app with Face ID or PIN etc…

I realise this is available in Hidden Chats but that’s way too much faffing around.

I’d ideally like to use Viber for delicate information but to do so I’d like that extra level of security.

Thanks.

2023-07-14

Musty

Viber really good

2023-07-05

It was a

What’s up duuuupppe

2023-06-29

Voice

I can hear my voice repeating what l said

2023-06-20

DISAPPOINTING

I am highly dissatisfied with this app. There is a glitch in the app as it does not always show notifications which is very frustrating as I was waiting for a very important message but due to notifications not being shown I was not aware that I had recieved the message. The app needs to be improved in the sense of displaying notifications clearly and ensuring no message notification is missed as it makes me want to uninstall this app and use some other messaging app.

2023-06-18

Hello. My Viber back why this my 07305912851 1st this legate😡😡😡😡😡😡😡

😡😡😡😡😡😡😡😡😡

2023-06-18

s

i got banned for texting my girlfriend hey you wanna come over

2023-06-15

Activation failed

What is activation failed. It won’t let me register my phone.

2023-06-15

Good

Good service and expect it will get better just have to wait and see with my new network provider .

2023-06-14

Connection to Almighty, God الله اكبر

Thanks to God, will give brain to us and to be able to use the knowledge, for example Internet to make all human race connected, and to make us united not to use technology to fight each other because we are here on the face of this planet for a short period

Also, thanks, Viber

2023-06-14

Five stars

I don’t have any complaints except when you call it’s like you can’t have a filter on at the same time and it is really annoying it should be like Snapchat or something but overall I love it so much and can call and text my friends so five stars from me

2023-06-08

Spam

For the last few weeks I keep being added to a large group that I do not know at all I’m tired of deleting them.

What’s happening?

2023-06-04

Bring back black theme and let disable all Ad Prefs at once

1 Dark theme should be black - everyone loves it and it works on oled screens well.

2 ad preferences is a massive list of partners / vendors that no one in the right mind would be interested in sharing data with - let users disable all of them at once

2023-05-31

My review of viber

I think viber is a great app but I do have some complaints and some suggestions.

If you are a busy person you can save reading my detailed review and read my short one right here. I am complaining about adverts and shortage of filming on the filter photo/video thing. My suggestions are that it should have something like a TikTok now and something like a Snapchat spotlight.

My first complaint is that adverts keep popping up on it and I constantly and I have to delete them because they are completely irrelevant.

My second complain is that you only get to film on the sort of filter video thing for 5 minutes, this is a tiny thing but if changed can be major.

Onto my suggestions for this app. My first suggestion is that I think it should have something similar to a TikTok now. I think this idea is really good because you get to see both ends of the camera which I think is great. Another suggestion I have is to make a spotlight like the one on snapchat. I believe if my suggestions are done this app will become really popular and also appeal to the younger generation.

If you agree with me please write a review similar to mine and make this app 100% better

2023-05-29

Notifications

Viber constantly warns me that notifications are off, but they are switched ON in the iOS Viber settings. However “Turn notifications ON” in Viber settinfs keeps turning itself OFF. Every time I switch them on, its OFF when I go back to view the settings. Please sort this out.

iOS 15.

2023-05-28

Viber

Много харесвам вайбър защото много хубаво чувам хората и много хубави филтъра има.

Браво вайбър все така да правите хората щастливи🥰🥰🥰

2023-05-22

Fine

Everything is fine, BUT ADVERTS OMG!!! Why!!!??!

2023-05-17

Not as good as WhatsApp

Seems limited on the size of data you can send.

Frustratingly asks you to select more photos instead of just accessing the photos.

Not as clear or intuitive as WhatsApp.

Stickers are annoying

Spams adverts onto you

2023-05-16

Frustrated

Viber used to be as good as any messaging app, but over the last few month’s notifications arrive, or more often, don’t arrive, on an apparently random basis. Really annoying. Update. The problem had been going on for months. I raised a complaint with Viber, & despite friendly promises, nothing changed. Since this review notifications are working again! It’s only been a couple of days, so we’ll see, but I’m hopeful & have put my rating up from one, to four stars.

What is wrong with this App?? All notifications have stopped again. If i open it, messages & missed calls arrive, but despite resetting everything no notifications at all for anything. Infuriating

2023-05-14

Call

Just missed call comes not call

2023-05-12

Excellent

Very pleased with Viber service. Thank you

2023-05-07

Безпідставне блокування

Я просто без слів, мій особистий номер яким я користуюсь більше 5 років заблокували. Чому???? Я відправила скріни екрану, це спілкування з рідними та друзями. Я не рекомендую користуватися цим месенджером який вас в один день залишить без звʼязку

2023-05-06

Здравствуйте

SMS не приходит. Зачем????? Помогите пожалуйста 🆘🆘🆘🆘🆘

2023-05-05

Ambir

No option to synchronise contacts in viber for iPad. Some contacts appeared when I installed viber for iPad. But many contacts are not showing. How can I synchronise all contacts in viber in ipad

2023-05-02

Very good

The best

2023-05-01

Дякую за цю приємну можливість спілкування з друзями всього світу! 👍🏻

Дякую за цю приємну можливість спілкування з друзями! 👍🏻

2023-04-28

Someone please help!

Hello there, I have an issue when my friend calls me it appears like his name and 2others. What does it mean 2others?. I have add him as John and when John call me, next to his name appear and 2others. I haven’t add anyone else and even I haven’t add and 2 others. Like John and 2others, what is that??? Also sometimes when I call him, someone else is answering the phone but his phone doesn’t ring. How this is possible? When someone else answers the call, I can hear noise in the background but no one talks. We met one day and we did an experiment, I’ve called him and again his phone didn’t ring but somehow someone else responded to the call? I hang up the call and not even a second my phone rang with his name again ( John and 2others) and he’s sitting next to me and he didn’t dial me. Someone can explain that please? I have uninstalled the app numerous times and still happens.

2023-04-23

UPDATE

STILL! The issues are the same with viber app on my iPad. Almost all of my contacts within the app aren’t appearing as names but as numbers. My iOS are up to date. I deleted and reinstalled the app but the problem continues..I did communicate with the developer. Waiting for help..

2023-04-20

Поддержка клиентов на 1

Здравствуйте, использую viber с 2014 года, 3 недели назад я не мог отправить никакое сообщение только позвонить и все, узнал в интернете что я получил бан, не знаю как я мог получить за переписки с близкими (вообще это 1 раз когда я получил где то бан в моей жизни), так вот, пишу в поддержку, отправляю и по идее мне на почту в этот же момент должен был прислать мой тикет-номер но этого не было, проходит больше двух дней, ничего, пишу ещё одно сообщение, проходит ещё время, уже пошла 2 неделя, не ответа НИЧЕГО абсолютно! Пишу 3 последние сообщение так же ни какого ответа ДАЖЕ ОТ БОТА не было!

Короче, об этом мессенджере у меня сложилось очень плохое мнение за все те года пользования этим сервисом, если кто то из обычных пользователей это читает, то, советую переходить либо на telegram или на iMessage, лучшие мессенджеры и отзывчивая поддержка, и не банят по приколу.

2023-04-18

Wont let me back into my account!

So I was on Viber and things didn’t work properly like messages wouldn’t be sent even though I had full internet connection so then I deleted Viber and re downloaded it but when I enter my phone number it says “ Activation Failed” I have tried re downloading it and using other new phone numbers but it still says the same thing. Is there any way I can make an new account or get my account back or something?

2023-04-16

Activation failed

Dear Viber Support Team,

I am writing to express my frustration with the activation process for your messaging app. Despite multiple attempts, I have been unable to activate my Viber account and have encountered the error message "activation failed" each time.

I have followed all the steps outlined in the activation process, including entering my phone number, verifying my identity, and ensuring that I have a stable internet connection. However, despite my best efforts, I have been unable to activate my account and begin using the app.

This issue is particularly frustrating as I was looking forward to using Viber to stay in touch with friends and family both domestically and internationally. Unfortunately, the activation process has proven to be a major obstacle, and I am now considering other messaging apps as alternatives.

I kindly request that your team investigate this issue and provide a resolution as soon as possible. I would appreciate regular updates on the progress of my case and any steps that I can take to resolve the issue.

Thank you for your attention to this matter.

2023-04-11

Js

Need to improve in lot of things

2023-03-28

New to Viber but blocked instantly!!! HELP!!!

I am really disappointed in this App and it’s given me a lot of stress.

I need the App for work and downloaded it last week however I could receive messages but couldn’t send them.

I raised a ticket with support but received the following message!

“ Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked. No further information is available at this time. Please do not reply to this e-mail.”

I deleted and reinstalled the App but now it says activation failed.

I have raised 5 more tickets but am not received a reply from Viber.

My employer got me a works phone but the number has been blocked on that phone too.

I hope I don’t lose my job over this.

If anyone at Viber is listening, please find a solution for me and unblock my number.

2023-03-24

Removed Dark theme

You really have great PO and designers when they think that removing dark theme and replacing it with this washed one is upgrade. Briliant idea 😑

2023-03-23

New subscriber but unable to use the app at all

I’d never heard of Viber until yesterday. I was asked by my doctor’s secretary to install it so I could send copies of test results. I did this, but the messages I sent, along with attachments, failed to send. I tried 4 times. I looked online for help and one solution was to delete and reinstall the app, which I did. Now it fails to activate when I enter my phone number. I contacted support but they just sent an automated reply saying my number was permanently blocked because it was a source of spam!! And they say don’t bother replying to the email!

How can this be? I’ve never successfully sent a single message, and I only have 1 contact. Clearly the fault is with the app if it blocks a new user for no reason. I don’t appreciate being accused of sending spam messages when I’ve never even used the app. My advice to new users - don’t bother. The app is flawed and untrustworthy.

2023-03-22

Viber out subscriptions -poorly served, arbitrary blocking

After 6 months of running their viber-out calling service, viber decided to block my subscription , no reasons given. No spamming involved , just regular calls to friends and family, and yet their algorithm can make no distinction. It was resolved (no reasons given for the block) but the algorithm needs to be refined to avoid abrupt interruption of service .

2023-03-04

Thanks

Many thanks for your professional help and service.

Regards

M.Markov

2023-03-03

Delayed notifications

Notifications only appear once I open the Viber App so I am constantly missing messages. Very frustrating.

Messages are only delivered (double tick) when the recepients opens Viber. I have to WhatsApp my contacts to warn them I’ve sent a Viber message! They also only get the notification when they open Viber. Madness.

Please sort it out Viber!! Moving over to WhatsApp for now.

2023-03-03

Continued use

I have used other apps, but non have given me the reliability. I message and speak to people all over the world without any problems or complaints

2023-03-03

The Best

This is the best app out there, it’s not linked to any social network so you can’t get banned and lose all your followers and history, there’s also the timed private texting and everything is protected 10/10

2023-03-03

DoraSpike

Viber sends messages from unknown people wanting money and funds from countries that I’ve never been to which is very upsetting, the only reason I have the app is because I have a close friend who lives in the United States who grew up just a mile away and he hate Apple and won’t get WhatsApp which is how I communicate with my other friend who live all over the world. I wish he would get a more friendly and less corrupt communication app like WhatsApp or a little worse Facebook messenger.

2023-03-02

Viber

Have always used Viber and live all the updates and new things they come up with

2023-02-25

Poor Support

Notifications only come through when the app is open. Talked to support but got nothing much of them, they said to check settings. All setting are correct, I checked against another phone that works. Support only replied once, then I sent them loads of info but no reply. Very disappointing. Might as well to delete the app now as without notification there’s no point to the app . I have used Viber for years with no problem. This was the first use of support and it was poor. Other messengers just like Viber work on my phone so problem must be with Viber.

2023-02-24

Tare pizdos

Boss

2023-02-23

Vib

Not as popular as WhatsApp.

2023-02-15

Mrs

Bad sound the line is cut off

2023-01-26

Blocked me for trying to save people from falling to a scam

Recently it’s happening quite often on Viber that some scammers randomly invite a lot of random people to what is pretending to be some kind of Investment groups. What I do in that case is change the profile photo of the group to something that tells people it’s a scam, change the title to “We are scammers” or something like that, and send a lot of messages like “they are scammers! Beware!”

Got blocked for that yesterday. While I was only protecting the users from the scam.

Going to deactivate my account and don’t even want to use this app anymore. Luckily most of my friends and family have already switched to another app as well. I will convince those that are left to do the same, if they want to contact me

2023-01-25

Viber fails to send messages

It’s been a while since Viber began to have some issues sending my messages. It is not constant neither at a partculsr type of the day nor sender dependent, however for a month and a half already sporadically I would have a message having failed being sent and the notification that my message hasn’t been sent. It’s really frustrating and I don’t know what happens. I love Viber, however I am beginning to think of another message as WhatsApp, Messenger, Telegram etc should this issue persisted.

2022-12-26

Unexplainable

I am 68 years old and for unknown reason my account has been blocked on Viber. I have contacted customer support twice and both times I received was the following reply:

“Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked. No further information is available at this time. Please do not reply to this e-mail.”

I don’t remember to have used viber for any bad purpose or any unusual activity. I would appreciate if someone could resolve my case.

2022-12-13

Not sending

I have been using Viber for several years but recently the reliability has gone down. Sending messages have been kept on hold with a ✔️unless my recipient texts me then it allows the messages that have been on hold to send with a ✔️✔️. It’s as if the messages are being held until the gate is open.

I have checked with my recipient and there is no blocked communications on their part. It’s strange this has only just started I’ve checked various Wi-Fi’s to find a solution - no success.

Messages only send when the recipient sends a message to me it then remains on a single ✔️

If anyone has experienced the same please respond and let Viber know.

2022-12-09

Will keep downvoting this until its fixed

For several months now the app is rendered useless. Unless I open it I cannot be notified of texts and calls. Unfortunately my family in Greece is only using this app and not alternatives, because for some reason it’s quite a popular app in Greece. As a result I cannot get prompt communication with them which I need at this point as there are health issues that I need to be informed of on a constant basis. Viber is literally useless and the support team does virtually nothing to fix this issue - apparently they are aware of it for months and working on a fix but it’s evident at this stage that if there was a fix to be applied, it would already have been so. I will keep giving it 1 star until either they admit that there is nothing they can do, or they fix the issue. I urge everyone I know in Greece to stop using this app and move to alternatives asap.

2022-11-14

Avoid, your account can be blocked for no reason

Tried to contact their support team several times without any result, I keep getting the same automated message by them ‘ The account has been automatically added to a block list and can not be unblocked. No further information is available at this time. Please do not reply to this e-mail.’

I wouldn’t recommend to anyone using viber, it seems that you can easily lose all your previous message history and get blocked for no actual reason.

2022-10-20

No notifications / frequent freezes

As others have already mentioned - the app doesn’t send push notifications as it should. One has to open the app I’m order to see if they’ve received a message.

I’m also experiencing frequent freezes when navigating the app. It becomes unresponsive and have to close and reopen. Unfortunately, that is only a temporary fix as it would freeze again.

It was a great app, until this last update which rendered it unusable.

2022-09-19

Not working well on iOS 16

I like Viber and use it often, especially after deleting WhatsApp. But after the update the upper part of the screen is too tight to display the information about presence and the little arrow next to the name doesn’t do anything. It could be related to the screen size (iPhone SE new), but whatever it is- very annoying.

2022-08-16

Viber's too good to be true

I have been using Viber for a good numer of years to reach my relatives across the tropical line & even in the Northern & Southern Continents ...isnt this Awesome!!!

What is AMAZING is there are no hassles w extra payments on my phone bills!!!

May you continue this v efficient service to people in the world over!!!

Gratitude & love to all in viber from the Management team & all the staff!!!

God bless you all !!!

2022-08-12

Oldest and closest friends.

Thanks Viber for enabling the private group chat with my four oldest and closest friends.

Thanks for a none intrusive service.

We have shared so much over the years and our Viber chat became more important than ever during Covid 2020 lockdown.

Definitely brought 5 good friends who are busy and in different parts of the world closer than ever.

2022-08-07

Great app

One of many chat apps I use depending on who I’m chatting too. It’s a nice app.

I did have a problem being bombarded by spam and mentioned that in a previous review but the developer responded and told me how to stop others from adding me to groups. The default should be just contacts rather than everyone though as it’s a perfect candidate for abuse.

2022-06-19

Tragic when changing a device or using another SIM on the same device

In these situations, this is the ONLY app in the world that creates so many issues, deletes or doesn’t transfer the history chats. I’ve been trying to sort it for a whole MONTH now.

Also, this is the ONLY app in the whole world that asks sending a personal document (!) in order to approve the OLD account ti be used in a new device or after swapping SIM cards. Why? Also bear in mind this interferes with users’ privacy!

Finally the customer service is tragically slow in answering but also not trained well enough to solve issues.

2022-05-28

Viber blocked me for no reason

Viber blocked my account yesterday for absolutely no reason. I emailed support and they said they would unblock my account but would not disclose why they blocked me in the first place. I have been using viber for over a decade now and have been using it no differently the past few days so I am absolutely certain I did not trigger this block and instead it happened due to an issue on their end. They also mentioned that if I get blocked a second time they would not be able to unblock me again. I find this very unjust as technically they could block me again, at any time they want, for absolutely no reason at all, which puts me on the edge. It may be time to leave this service if they are having such faulty security issues.

2021-12-27

can’t search texts within a chat

i have been using viber since 2011. But everytime this thing irritate me the most which is i cannot search texts within a chat. There is a search option but it’s not inside a particular chathistory. If someone wants to find a text from X’s chat history, they need to go to list of Chats and search the text. this is wrong. why would i want to search the text i made to X from W, Y, Z etc chat history it doesn’t make any sense

2021-11-13

Doesn’t allow you to make calls- takes your money

Very disappointed. Me and my sisters have purchased the worldwide calling feature. I have only managed to make one phone call for 3 minutes and now it seems to have blocked me from making calls.

My sister has also been blocked due to allegations of breaching their fair usage policy.

Not the best service from an app where they take your money but block you from calling after 3 mins call!! They don’t even msg you to explain what’s going on. Iv asked for my money back.

2021-09-03

Never worse than now

I constantly get missed calls without my phone ringing even. And we are talking about toe phones from two different countries. Something is really wrong and better pix it soon. I am next to my phone and connected to my wifi which is very strong- nothing. Then , at some point I see missed calls. I tried reinstalling, the same. So , obviously. You need to focus on this as all of my friends have the same problem. Plus, if I am on a video call and someone sends me a message and I like to see it, when I get back to the call- video is gone. Ridiculous. You should take some tips from WhatsApp then.

2021-06-07

Fantastic Viber

I love Viber it’s and amazing app you can play games while on call with someone and you can send pictures and videos up to 5minutes you can go off the app and go on another app while on call but you can’t make a video or picture on call but I love Viber so much and I recommend you guys getting it it like WhatsApp but better

2021-06-07

Fast & Easy

If you’re used to messenger you’ll find Viber much more useful. You can send links, photos and videos almost instantly. The whole app is fully customisable to your own taste including backgrounds, text colours and alert sounds. I don’t know why it took me so long to discover Viber but I’m glad I did!

2021-06-07

Viber team sends push alerts during inappropriate hours

The app is relatively nice but I've had to uninstall it several times because either their automation settings or staff send push notifications and messages sometimes late at night, sometimes during business hours. Surely, I have disabled push alerts in both my phone's Settings AND on the Viber app itself AND I have also left the group chat, but I keep being woken up or disturbed during meetings and court proceedings. Less than five minutes ago, I received a message from Viber about what's new on the app and it's 3:21 am here. Seriously, Viber team, do you think I care about the Viber newsletter in my sleep or this is supposed to be a subliminal message?

2021-06-03

Worst app ever!!!!

I recently started using Viber as a mean to stay connected with my family as they’ve created this group chat. Unfortunately the app seems to not be working properly.

I receive notifications about messages and when I open the app I cannot see the new messages (maybe in a couple of days I actually see the messages). I try to send a text or a photo and nothing is happening. No one can see my messages for whatever reason. I am constantly connected to the internet but it’s just not working...

I’d be happy to receive some tips and trick on how to make it work :)

2021-06-01

Crap!!!

This has become a total crap! Rubbish! The screen going constantly white. The app doesn’t respond ofter on iPhone 11 Pro with a great internet and Wifi connectivity. My Viber out doesn’t work ALWAYS when I need it most and after reporting the issue twice I got nothing in response to my complaint. Crapy customer service and everything! Such a shame my family abroad use it but it’s time to take them all away to Signal and pay someone else for out calls. This was good before it has been sold to Rakuten. I hope they will lose $900 millions because they’re simply rubbish! I asked my bank to step in for refund!

2021-02-16

Video Chat still disappointing

After a long pause, I downloaded the App again as I was looking (once again) for a WhatsApp alternative to recommend to friends. I‘ve use Viber over many years, but only for one on one chats.

It‘s very disappointing that the Video Chat is still only for one person (On Mobile) even though a Max of 20 can be selected. Non of my friends saw any point of swapping from WhatsApp that visualises 8 people at a time, for one that visualises only 1!! What‘s the point of boasting 20?! 20 people (actually 19) that the viewer has to click through to find out who is talking!?

If WhatsApp can do 8 on a phone, why can‘t Viber???????

2021-02-02

This is a very app messaging tool even on my iPhone 12 Pro Max.

I am very impressed and the language translation in Viber is super brilliant. Way more cool than using primitive and rather dated WhatsApp. WhatsApp should not even be called a messaging application. Far too slow and not worth the overrated comments it is getting. It is super slow in 4G and in 5G is like using even slower 2G snd 3G. Well done Viber for cutting above it’s own weight in performance. I will recommend it to anymore in the world.

2021-01-21

Suddenly there are ads in my chat list

Such a pity my good impression of viber didn’t last very long. Despite certain annoying features like lack of privacy I now have ads popping up in my chat list which I cannot switch off. To report these stupid ads one has to endure a long and winding process providing personal information which I suspect will be used for suspicious things. I am at a point of being so disgusted with viber interfering in my app and chat experience that I may have to find another app. If these annoying things aren’t fixed in a few weeks time then it’s probably time to go. As if that’s not enough the last few days been getting pop up from viber telling me to allow dozens of companies to use my data for targeted ads. This app is going the way of WhatsApp... sharing our data with goodness knows who. I may have to move my chats to Signal.

2021-01-17

New iPhone policy viber upgrade

The pop up for the data usage policy change has a huge list of a hundred or so companies that can access the data, without a “toggle all” button!! This essentially means you have to toggle off each of those companies to disable their access to your data. At the end of this ridiculous list you cannot find a “Save my preferences” button! Only an “ALLOW AND CONTINUE” button. What is this allow? Am I allowing what I have been trying to disallow for the past 45 minutes? No-one knows! What you will discover is that you cannot use the app if you don’t click it... Ridiculous.. Very meticulously calculated bad design. Bye Viber. Uninstalling...

2020-11-24

Lot of issues

Sometimes I get no notifications about received messages. Also the app shows somebody is online when that person is already closed the app and it won't update the other person's status just if I close the app and open it again... When the other person is offline and I search for a gif Viber starts to show that the other person become online what is not true. Would be great if you can fix those issues. Also it would be great if I can reply to a message with a gif file... But first thing first, please fix the issues.

2020-10-30

Viber’s technical failures ruined my relationship

Viber is a convenient way of keeping in touch with your loved once who live far away as it offer free (video) calls and texts. However, it has had a number of technical problems which caused me a great deal of stress and its customer service has not been very helpful either. It has happened a few times that Viber did not deliver my messages to my boyfriend and his messages to me while it said the messages had been delivered. This caused a lot of misunderstandings and row between us until we realised it was Viber’s fault. Similarly, a couple of times my memory was fully (w/o me knowing), so Viber simply shut down and was not showing me notifications for messages and calls. My family got very worried because I was not answering for the whole day. Each time I contacted their customer support team they would send me a generic reply with the steps they don’t apply to my case, I got a sense as if I were speaking with a robot. For instance, once I forgot to allow Viber access to my contact list which was the reason why I could not save any new contact. When I contacted them for help they sent me a long list of things I should do one of which was uninstalling the app, but none of these things was simple “check that you allowed Viber access to your contacts”. Ridiculous! And completely incompetent and careless!

2020-07-30

THERY GOOD!!!

Viber is a great app. You can send messages and stickers that you have downloaded. Talk to anyone that has viber!!!!!! 🥰👍🏻

You just have to press on the person you want to talk, to Type a message press Type message at the bottom, to send a sticker press a teddy bear, to send a gif press a square at the bottom, to make a call press the call button on the top right corner and to make a video call press a square with a triangle next to it.

You can even make groups with people and make calls with up to 20 people! 💖 👉🏻.

2020-07-30

NEVER AGAIN!!

I used Viber and rated it 5-Star all time. This was until recently when I found I could only use it with Wi-Fi and not with 4G. I sent a message to customer service (when I eventually found a link to them) and mentioned the problem. They said they would look into it but they don’t and nobody came back. I am now back to WhatsApp which is a shame, they don’t have mail edit like Viber has, but I can use them with both Wi-Fi and 4G.

2020-07-10

I had a small problem

My viber worked perfectly fine until today I tried to tex my friend but every time I tried going on viber it kicked me out and would not let me use it I had deleted it and re download but it didn’t help so I powered my phone of then turned it on and tried again I also closed all my tabs I am not sure what to do any more I don’t know how to fix it

2020-07-10

Current bug in viber

I have been using viber for more than 8 years . I am not sure what happened to it now?? I can not open on my iphone 11 pro max, it keeps on crashing and can not open it?? I have deleted the app and downloaded again , but still the same. Kindly please check what is the issue with interface for iphones??

Thankyou

2020-06-22

Viber not working over data plan

I have been using Viber for several years now and did not have any problems with connectivity. Lately, I can still use the app over Wifi but not over mobile data. I have reset my phone and uninstalled/installed the app several times, still app is not working when used over mobile data. Any tips/ solution for this problem?

2020-06-18

Not working on 4G cellular data

Since the most recent update the app stopped working on cellular data. We have viber on other devices in the family that devices are not updated to the latest software and viber is working fine on those devices. Please look into this asap.

I’ve just seen other users still suffer from this problem. I also can confirm viber won’t work on 4G but 3G.

2020-06-08

New update will not allow 4G connection.

I updated this last week on my iPhone X. It now will not connect to the servers unless I turn off the 4G and use 3G instead. Which is a pain switching off 4G to check for messages, seeing as the notifications of new messages no longer works on the app.

Oh and thank you and congratulations for adding advertising onto the screen every time I open the app to check for messages that I may or may not be receiving.

Sort it out Rakuten!!!

2020-05-31

Message delay

Always been using viber for 9 years. Now recently updated and the app is slow. I dont receive msg until i open the app and it happens everytime. I dont really know what happen to the viber at the moment if it could be fixed would be awesome.

When i am using a video if i need to type and send message to someone i have to go back and swich on video mode again and the other person also has to do the same thing which is very upsetting compare to other app out there have facility.

Cheers!!

2020-04-25

I still can’t get notifications when I receive a message

On my phone, whenever I receive a message I never get a notification, it’s been like this through a few updates. I have complained to Viber, their basic answer is to delete the app an install it again, which looses all my conversation history and media, and doesn’t work.

Works fine on my iPad, but I don’t take my iPad out with me. If they want me to stop using competitors apps they need to fix this, as other people are using other apps to get a hold of me, so naturally I’m using those apps to reply.

2020-04-21

Room for improvement

Legit, it’s a good app. But after I press the button to send the message. It takes about 10 seconds before it actually sends. And no, this isn’t my internet. It even happens when im using data. Same goes with calling. It takes about 5/10 seconds before the call goes from calling to ringing. This has been happening from the start, as soon as I got viber this always was happening. Apart from that issues its a good app. Also, why cant I clear chats for storage. I know you can clear the chat but it doesn't give you your storage back. Like really?

Overall, good app though if you ignore the issues.

2020-02-14

Over complicated

I can’t even creat a contact (an elderly relative in Oz) without a photo and send them and invite to Viber request - serious?! I don’t want you to access all my contacts, heard of GDPR?

Old review: An international phone call app that is way more complicated than it needs to be. When you open it you want to make a call but it displays everything but Numbers or your balance. You have to hunt around to see your remaining balance but you can get “stickers”, great! Needs some improvement to simplify an App that should be very straight forward.

2019-11-09

Thanks for V 11.5.1

I am as a partially sighted would like to say thanks to Viber for the latest version 11.5.1, now the video messages are accessible with voice-over, I hope that Viber keep improving the app features for visual impaired and blind people, what about message receipt this feature still Not readable is not accessible yet, so we hope to improve this feature as well and keep improving the Viber app. So we hope to see more improvements in near future. Many thanks

2019-09-22

The best for connecting with families and friends.

I’ve been using this from 2012 and for me it’s the best social messaging app.

I had started using Viber for calling my friends as it allows high quality voice calls. At that time there was not so many options and I used to find most of my friends on it.

However, time has changed. Lots of apps nowadays gives lots of offers along with high quality voice calls. As a result, most of my friends stopped using Viber and adopting other apps like WhatsApp, Messenger and imo.

Still Viber is my first choice but sorry to say I find myself all alone on this media. So I reckon Viber’s developer community should do something about this. They should work to bring some new facilities that no-one offers and should change their advertising approaches. Thank you.

2019-05-20

Focusing on wrong priorities

I have been with this app since very early in 2011. Through all its ups and downs it has never really registered with me as a truly reliable app and I constantly feel it pushes forward an agenda of wrong priorities. I consciously use it but if you really want me to delete the main competitor’s app and happily detach my nodes from the largest monitoring project the planet has ever seen you MUST do three things:

1) Allow offline message creation

2) Create a fool-proof, reliable. no glitch backup and restore user interface. Steps are being taken towards this but there is still ground to be covered. The amount of lost contacts, messages, histories over the years has created nerve-racking experiences and grief for many of us.

3) Extending on the second point, YOU MUST ALLOW ALL HISTORY TO BE RESTORED; including photos, videos, voice recordings and stickers (for those who use them). If your server capacity does not allow this you should consider introducing a subscription service.

All in all, thank you for being around all these years. Moving forward, please place emphasis and expend your valuable resources on things that REALLY matter. Regards, a loyal user.

Viber Messenger: Chats & Calls

iPhone Screenshots

iPad Screenshots

Description

What's New in Version 20.6.1

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URL

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VPP Device Licensing

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App Store: Customer Ratings

Ratings & Reviews

Great Application

Please make it less frustrating

Creepy

Bad

Great app but needs more.

Musty

It was a

Voice

DISAPPOINTING

Hello. My Viber back why this my 07305912851 1st this legate😡😡😡😡😡😡😡

s

Activation failed

Good

Connection to Almighty, God الله اكبر

Five stars

Spam

Bring back black theme and let disable all Ad Prefs at once

My review of viber

Notifications

Viber

Fine

Not as good as WhatsApp

Frustrated

Call

Excellent

Безпідставне блокування

Здравствуйте

Ambir

Very good

Дякую за цю приємну можливість спілкування з друзями всього світу! 👍🏻

Someone please help!

UPDATE

Поддержка клиентов на 1

Wont let me back into my account!

Activation failed

Js

New to Viber but blocked instantly!!! HELP!!!

Removed Dark theme

New subscriber but unable to use the app at all

Viber out subscriptions -poorly served, arbitrary blocking

Thanks

Delayed notifications

Continued use

The Best

DoraSpike

Viber

Poor Support

Tare pizdos

Vib

Mrs

Blocked me for trying to save people from falling to a scam

Viber fails to send messages

Unexplainable

Not sending

Will keep downvoting this until its fixed

Avoid, your account can be blocked for no reason

No notifications / frequent freezes

Not working well on iOS 16

Viber's too good to be true