2024-12-01
Con
Taken my money via iTunes. Won’t download! Con!
Updating
iPhone Screenshots
iPad Screenshots
Description
TV&Satellite Week is a weekly television magazine, perfect for viewers looking to get the most out of their Sky or Virgin subscription. It includes previews of the week’s best new programmes, together comprehensive film and sport guides and clear, easy-to-navigate listings for more channels than any other TV magazine. Please note this is the England and Wales edition.
Join thousands of others and download our free app now!
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Once you’ve downloaded our app, you will need to take a free trial or purchase a single issue or subscription to access our in-depth content. We also publish specials and guides - browse our publications, read what interests you most, and get inspired.
Back issues, specials, and future issues are available for purchase within the app. Subscriptions are available on various monthly and annual terms, and auto-renew until you decide to cancel it. Check inside the app for current pricing.
*** Please Note: Our digital edition is not printable and does not include the covermount items or supplements you would find with the print edition ***
• The free trial offer is only available to new subscribers. If you have previously subscribed then payment will be taken immediately.
• You can cancel at any time during the free trial period and you will not be charged. Simply turn off auto-renew in your Apple account subscriptions page at least 24 hours before the auto-renew is due.
• Payment will be charged to your iTunes Account at confirmation of purchase.
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period.
• You will be charged for renewal within 24 hours prior to the end of the current period, for the same duration and at the current subscription rate for that product.
• You can manage your subscriptions and turn off auto-renewal by going to your Account Settings after purchase .
• No cancellation of the current subscription is allowed during active subscription period. This does not affect your statutory rights.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
• We will be collecting information about your use of the app both when you are online and offline. To find out more please see our privacy policy.
The subscription will include the current issue if you don't already own it and subsequently published future issues for the duration of your subscription period.
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By purchasing a subscription or downloading an app you agree that you have read and accept Future Publishing Ltd's Privacy Policy and Terms of Use:
www.futureplc.com/privacy-policy/
www.futureplc.com/terms-conditions/
What's New in Version 7.1.1
We've improved the initial app loading time and squashed some bugs
Information
Developer
Categories
Version
7.1.1
Size
24.6 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 9+ for the following:
Infrequent/Mild Mature/Suggestive Themes
Compatibility
iOS 13.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Dutch, French, German, Italian, Portuguese, Spanish
App Store: Customer Ratings
Ratings & Reviews
4.2 of 5 (455 Ratings)
App Store: Customer Reviews
2024-11-27
TV & Satellite Week Magazine
Every week I need to restore, to be able to download my latest copy. This has been going on for years. I’ve now had enough, as this week’s magazine still won’t restore after a few days. What is the problem and why can’t you fix it after all this time!
2024-11-26
Absolutely loathsome
I would give it minus 5 if I could.
Every week for YEARS it only gives the option for “Free sample” edition even though I’m subscribed.
Moved from iTunes subscription to direct subscription…nothing changed.
Customer services have no clue.
Made an official complaint…nothing changed.
THIS IS THE WORST APP I’VE EVER USED.
Ombudsman next.
2024-05-21
Rubbish app
Paying for Tv & Satellite app annually through Apple iTunes every week I have to restore my issue otherwise it want to charge me so ridiculous and annoying please sort this out
2024-04-10
Do not subscribe unless you want to be disappointed
Nine months since they’re ‘big’ update and I am still unable to regularly download a new issue each week. Having to constantly refresh and restore my purchase is tedious and unnecessary and for almost £50 a year I expect much better. I would recommend looking elsewhere.
2024-04-09
No good
I now can not use this since the update
2024-04-09
Every week…..
I like this online magazine, its easy to use and navigate with good content, but…. I pay for it on subscription via Apple. EVERY week when I try to download the new issue the top of the screen shows my iTunes subscription is active, but the app shows that I will have to pay for the new issue. I then have to go to help section and restore my iTunes purchases - this takes hours and usually means I can’t access the new issue on the day it comes out. This is NOT a one off - it happens EVERY week and has done so for at least the last six months or so. It is extremely frustrating. Please fix this problem.
As of 09/04/24 this issue has STILL NOT BEEN FIXED, please sort this out
2023-12-11
Still not fixed months later
Continues to forget subscription every start. Have to ‘restore purchases’ every time new edition released. Looking at reviews this issue has existed for months but there seems to be no interest in fixing it.
2023-07-14
Irritated
This new update looks good but so annoyed as if I put it to my library and show only downloaded every time I leave the app it comes out of my settings and back to showing all etc and I have to fix it back to what it was. Can it not stay on what I had my settings at.
2023-07-11
New version of app.
Hi, updated app to new version yesterday. Came to download latest version of magazine and it was marked at£1.99. Have been a subscriber for over 10 years and each time the app is updated, the same problem seems to occur in that a charge is showing to download latest copy of Tv and satellite (hard copy arrived in post this morning).
Please correct this fault. I advised sales section and they said to contact yourselves. John Cole
2023-05-23
Downloading new issues
Something needs to be done about this app. Every week I have to delete the app and reinstall it to download and read the current issue. This has been going on for months despite numerous calls to the helpline. if this continues, I doubt I will renew my subscription when it comes up.
2022-10-20
Worst App Ever
Restore purchase button doesn’t work, asking me to pay for something my subscription already covers troubleshooting solutions do nothing, abysmal customer service. The old version of the apps were great, feels like every time they update they don’t bother to do any testing at all and this version has been live for ages and still having issues with it. When it doesn’t work, roll back to something that does
Update October 2022- it’s still the worst app on my phone with the most errors. Pay a subscription so the magazine can be downloaded on a Tuesday, app decides nah not bothering with that you can have later in the week when the magazine is pretty useless
2022-10-18
Useless
Won't let me log in so can't even get started. I've checked my credentials are correct and followed the help instructions but it just doesn't work.
2022-03-22
Rubbish
Every week I have to restore purchases before I can open a magazine I have purchased and now I cannot even get into the store to do anything. So much for the improved web site.
2022-01-11
Poor
Paying for subscription but not being able to download. What a waste of time. They take the money from me but I get nothing.
2021-11-06
App does not work?
For over a week the app has not worked and despite phone calls and emails the problem has not solved.
2021-08-10
Crap update
Ever since the update I am unable to download new editions it’s asking me to pay for them even though I have a current subscription and I am signed in 😡
2021-08-01
Such a shame to cancel
Have had a subscription since 2017, having previously purchased the paper version. 2 weeks ago and all the time before it was a fantastic app and the best tv magazine.
Then they updated it, all trace of past and current issues deleted, tells me it can’t connect to iTunes Store, then says restoring purchases, for eternity and doesn’t. Really annoyed and disappointed and cancelled subscription now. 😡😡😡
2021-07-28
Update
After updating yesterday I only have a title page and a little wheel going round. Been like it for 24 hours now. Anybody know what’s happening?
2021-07-27
I cannot get into the new version
I have contacted the helpdesk who appears to be very busy. Error code - 442345 so cannot do anything! I am running the most up to date version of iPad OS 14.7.1.
2021-07-27
New app rubbish
Been subscribing to Tv & Satellite for years with no problems.
This new app has ruined it for me.
It will not load, will not open.
I cannot log on, download the magazine, it won’t connect to the iTunes Store.
All in all, a huge disaster which has forced me to cancel my subscription.
What a disappointment.
2021-07-25
Truly Dreadful App
This is a dreadful app, slow to open, clunky navigation, keeps returning you to the bookstand each time you go into it rather than remembering your last page viewed. Add to that each time its updated you lose access to the program for several days if you subscribe via iTunes. The publisher is not interested in problems when you’ve subscribed via iTunes and tells you to contact them even though its their app and publication for which they are paid. A truly dreadful app, I shall be cancelling my sub and trying another because these problems have persisted for a long time now with neither the publisher nor Apple seeming interested in sorting it out.
2021-07-25
Shoddy testing
Downloaded latest update … broken! Presumably very little testing was progressed - expected better. Have cancelled my subscription; totally unacceptable
2020-11-08
Can’t download editions
Unable to download new editions. What makes it worse the only means of contact is via email which comes back stating a backlog and in so many words you want a response to contact mymagazine.co.uk who are not responsible for the app. There is a follow up email alert saying the address is not valid. Looking back at the history of the app it’s an issue that has plagued it over the years. Thus cannot recommend. Save your money as once you subscribed your throwing your money away.
2020-11-08
Does Not work
Issues will not download to iPhone. Tried to contact support a few times now and no reply.
Don’t waste your money. I’m glad I was on a monthly subscription and not annual.
2020-11-06
Problems downloading, no one to help!
Starting today, it won’t download new issues. Unable to contact anyone. Please get in touch or I’m cancelling!
2020-02-27
Tv satellite
Just bought a subscription love this magazine
2019-09-11
TV & Satellite magazine
Good comprehensive guide but has one important channel missing, Forces tv, where is it?
2018-12-14
Hopeless.
Can’t disagree with the other reviews here. App repeatedly crashes. As soon as you hit the home page. If you delete and then reinstall it, it comes back for a few seconds! But then crashes again. I’ve emailed them but they don’t answer. A shame as it’s a good magazine and I’ve just subscribed!
2018-12-13
Crashes on Launch
Always use this mag but has just stared crashing on launch. IPad Pro 12.1.1
2018-10-13
Rubbish new version!
Hate the update! Smaller text makes it a faff to zoom in and out. Not very happy with it, I’ve tried lots of magazines and this is my favourite by far but this change has really put me off!
2018-09-21
Rubbish
Can't access digital magazine any more even though I'm a print subscriber. Email and password no longer work, despite repeated attempts to reset. Presumably digital magazine is no longer included in subscription.
2018-09-08
Do not waste money subscribing.
So there's a new improved update. Doesn't work. All it does is crash - yet to get past about p24 of any issue. Fortunately my subscription is monthly so only wasted a small amount of money but it's an absolute scam that they get away with realising rubbish like this.
2018-09-02
Problems since update
Loading and installing takes a really long time. Then it wouldn’t open. Second try it opened but didn’t scale. Tried on iPad too and as I was swapping pages were blank and the app crashed. Please release fixes soon
2018-08-27
Terrible terrible update.
I don't very often review apps but after the most recent update I had to leave a review on this. So disappointed. The developers have literally spoilt and ruined this. The older version was much better and much more pleasant to use. Considering cancelling my subscription.
2018-08-24
Problems downloading new editions
I am fed up with trying to download new editions when messages keep popping up saying my “read time” has expired or I need to renew mu subscription when my subscription is paid up to September 2019. I had problems before when I had subscribed via iTunes and after much gnashing of teeth with both Magazines Direct and iTunes blaming each other, I cancelled my subscription with iTunes and re-subscribed with Magazines Direct. I am STILL having problems and either have to log out then log back in or delete the app and reload it. Please sort this out!
2018-02-13
Make it more interactive
I’d like to be able to highlight the programmes I want to watch or record. If that facility was available I’d subscribe.
2017-11-07
Rubbish since update
This app was great until the update, now it’s absolute rubbish. The app np longer remembers the page you are on if you go to another issue. Paid monthly subscription but new issues always show as being locked and asks me to subscribe, have to restore purchases to download new issue. Very slow when turning page and waiting to focus page. Please sort these issues or I’m cancelling
2017-11-06
Worst update ever
Subscribed to this app for years and never had a problem. Since it has been updated I am seriously considering cancelling unless it changes. Pages are constantly blurred/unreadable, keeps going back to front page so I don't know where I've got to, won't open magazine offline even though I have downloaded. I could go on and on. What on earth were the developers thinking?! Radio times is very close to getting a new subscriber.
2017-11-05
Update problem
Crap, I have been defrauded by my purchase of an annual subscription. Do not buy until they sort their problem out.
Please investigate
2017-11-01
Ridiculous
As other people have stated this update is a backward step. Each time you open the app you go back to the cover of the "current" issue even though it may not start till next week. If you zoom-in the app is unwilling to zoom back out again.
To make matters worse, when I contacted them about about the problems they referred me back to Apple!!!
2017-10-29
What were they thinking?
Why make something worse when it was working perfectly well? Can’t think of anything inherently wrong with the previous version that needed improving.
With the latest update, though, the format doesn’t fit the iPad anymore and even worse, when opening the app it does no longer go straight to where you left it off last time it was used, but takes you back to the download screen and you have to open the issue again. That’s a completely unnecessary pain and makes quick access impossible.
Probably will stop the subscription if these issues are not resolved in another update soon.
If you still have the old version, my advise would be to stick with it if possible.
2017-10-24
Problems since update part 2
Update the app on 17 Oct and not happy. I subscribe through iTunes but after the update I cannot sign in with the app saying my iTunes Store details are not recognised. Eventually it downloaded the current issue, but this took a lot longer and on opening pages there were digital artefacts that shimmered for quite a while till the page stabilised. There is also the iPad top and bottom black bars (time etc) that overwrites the pages. Finally when you close the app and later reopen it does not remember what page you were on and you start again with having to select the issue and open from page 1. Reported problems though customer services but no response. A very poorly tested update please fix urgently as this was a great product.
Week 2 Now crashes part way through reading. I am now wondering As it won’t let me sign in am I being charged again for downloading an issue????? Urgent fixes needed or subscription will be cancelled.
2017-10-21
New update
The new update is terrible because in the past, one would leave a certain page and when you go back you would go to where you left off. Now you go back to the front page where all the magazines are.
Please can we go back to the old version and then you will get 5 stars. I have also emailed their contact 3 times and have no answer, very disappointed
2017-08-02
TV & Satellite Week
This is a continuation to my email below once again I pay yearly for this magazine and it is now 1st August 2017 and would you believe it it hasn't downloaded again I have emailed Apple and have not had a reply. This is a good magazine when it downloads as I am partially blind because I can make all the writing bigger on my iPad please Apple can you sort this problem as I don't want this problem every Tuesday.
I pay for a yearly subscription for this magazine but for some unknown reason it won't download this week it doesn't run out until 29th December 2017. I have been in touch with iTunes they cannot help they say get in touch with the developers they can't help so I'm well and truly stuck.
2017-07-10
Great TV Mag
Easy to read and follow and plan your TV for the week
2017-04-28
Just like paper but on iPad
Like having this digitally but wish it would work both portrait and in landscape mode
2017-03-17
Starts free but then charges
I purchased the 12 month subscription for the print version which is advertised as receiving the digital version for free.
The print version is probably the best weekly TV listing magazine there is and the digital version was just as good if not better.
However, after 2 months I found that I was unable to download new issues unless I paid an additional £1.99 per issue.
I phoned customer services to be told that my 2 month trial had ended. There was no notification of any trial although in the small print it states that "the digital version may be withdrawn at any time".
So be aware that you take out a subscription expecting to receive the digital version, you will soon find that you have to pay for access.
2017-03-14
Free trail
It shows a 30 day free trial is available but there are options to pay for a month or a year, nothing about a trial.
2017-02-12
Tv/sat mag.
The best tv-sat guide app there is...absolutely love this...5*****.
2017-01-19
Why will it not load next week's edition?
This magazine is one of the best in the U.K and I buy it every week.
While I am out of the country in the winter I like to buy the iPad version on a weekly basis.
There is a problem with this for as soon as you try to get the following week's magazine it takes you back to the one you already have.
since I wrote this review it has become a lot easier to load the next weeks magazine.
The only thing we need now is to be able to order this app only on a 3, 6 and 12 monthly basis instead of weekly.
2016-12-10
Excellent
It's just like having the magazine, only better.
2016-12-04
TV listings work on paper....
No, literally, they do.....digital not so good.
I can highlight stuff on paper to watch on r record, unfortunately no annotations facility here, so I did try it, not overly fussed and back to a magazine for me....
2016-10-02
Does not show regional variations
I usually buy the paper version of this TV guide which I really like so decided to subscribe to the e version. However, I soon realised that this was not the Scottish edition after I had missed a few programmes that I had wanted to watch. I checked in the App Store but this is the only version available. I'm disappointed and have gone back to the paper edition.