Great
–
Em Reason –
2023-04-16
Version 2.9.0
Great , son wanted bit of unusual style did a great job. Really nice guy will be going back. Like being able to book on the app too
Updating
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iPhone Screenshots
Description
Booksy makes it easy to book your appointments anytime, anywhere so that you can get on with your day. Browse for beauty, wellness, and health services to find local providers, compare pricing, and view open appointments. When you find a provider you vibe with, you will be able to book instantly, but that's not all.. With Booksy you can do more, better:
- Look Around: Use our marketplace to discover local providers near you. Visit their profile to view a full list of services and prices, browse portfolio pictures, and hear what others have to say.
- Book 24/7: Booksy allows you to check for available appointments without having to pick up the phone. Simply find a time that works for you and get on the books.
- Get Notified: You’re busy, we get it. We’ll send you reminders so you never miss an appointment again.
- Manage On-the-Fly: Plans change and schedules shift; Booksy makes it easy to reschedule and edit appointments without the back-and-forth.
- Contactless Payment: Paying is fast and easy with businesses who have Mobile Payments & Gift Cards enabled. May vary by Provider; check provider details on their Business Profile.
Scheduling appointments shouldn’t feel like a chore. Booksy makes it easy to book all of the services you love, from the palm of your hand.
For business owners looking to streamline the day-to-day, check out Booksy Biz, our app for providers. You can also give us a shout to learn more: info.us@booksy.com.
What's New in Version 2.9.0
We’ve made some improvements to make booking your next appointment even easier.
* Bug fixes
* Performance improvements
Seller
Name
Booksy International sp. z o.o.
Information
Developer
Categories
Version
2.9.0
Size
96.1 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Medical/Treatment Information
Compatibility
iOS 14.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French, Polish, Portuguese, Russian, Spanish, Ukrainian
App Store: Customer Ratings
All Versions
4.9 (112,383 Ratings)
App Store: Customer Reviews
Not logging in
–
uncon? –
2023-04-14
Version 2.9.0
4/10 it doesn't log in or doesn't send password reminder it takes hrs to manage to book some thing
Easy to use
–
vtoing –
2023-04-13
Version 2.9.0
I have used Booksy a few times now. Like how you can book in advance and the xx app is so be easy to use. I appreciate the reminder 24 hours before as well as when click onto the app.
Great app
–
E.m.m.a.M.21 –
2023-04-13
Version 2.9.0
Great simple app to keep you up to date on appointments deposits. Great so far
Deanna
–
CarBright –
2023-04-13
Version 2.9.0
Amazing service at salty barbers for my sons cut. Service is always amazing and Deanna and Nathan are so chatty and make you feel so welcome. I would recommend this service to everyone. Can’t fault them thank you 😊
The most unintuitive app to use
–
London Ben –
2023-04-13
Version 2.9.0
This app is impossible! It was much easier when my barber had a feature to just book through Google maps listings. Then moved to Booksy, had to create a new account, the app never connected the bookings properly. Now they have a new app called Booksy 2.0 which wiped all your account history, and now doesn’t display any barbers or salons?!?!
If you have a salon please don’t use this app you’ll be loosing customers without even knowing it!!!!
Ej Barbers
–
Man U Den –
2023-04-11
Version 2.8.3
Great service as usual.
Will continue to use.
Dennis
App crashes
–
Lamuzzer –
2023-04-10
Version 2.8.3
In the past 7 days , many of my customers are reporting the app is crashing when attempting to book appointments, the app loads and then crashes when they click the service they wish to book, have seen this happen on three separate iPhones now. Can you work on a fix quickly please.
Crashes
–
Zoe.C –
2023-04-09
Version 2.8.3
Great app normally. But for some reason when I go to book my appointment using the calendar it always crashes and I’m kicked out the entire app.. I don’t know what to do..I’ve updated iPhone, and have newest version of Booksy. Help
Bear man’s barbers
–
esimmo1234 –
2023-04-08
Version 2.8.3
Staff so nice. My son loves the whole experience that is offered. Great haircut. What a gentleman the owner is. Would 100% recommend.
Tru gents
–
Byrne j –
2023-04-08
Version 2.8.3
2nd time I have booked my little boy for a hair cut for it to be changed or cancelled just as I leave the house! Tru gents in Oldham say it’s Booksy messing up their appointment. Unsure this is true. Either way please get it sorted. My whole day was working around this appointment I booked for 12.30 to be asked to change it to 1.30 to then be told it was cancelled as the barber had to leave by 1. Completely ridiculous
Fabulous service
–
BabsChez13 –
2023-04-08
Version 2.8.3
Friendly, good at what they do, would highly recommend!
Just stops working
–
JOKERj4h –
2023-04-07
Version 2.8.3
I’ve been using the app for a few months now and was always pleased however in the last couple of weeks it has just stopped working and crashes whenever I go to select a service. Once this gets sorted I would give five stars
Great
–
jamo153 –
2023-04-07
Version 2.8.2
Very easy way to book! What else is there to say 😀
Keeps crashing
–
Parm_B –
2023-04-07
Version 2.8.3
Buggy app that keeps crashing
Ese Jonny
–
Jlondon1674 –
2023-04-06
Version 2.8.3
Como siempre un 20!!
Handy App
–
gichown –
2023-04-06
Version 2.8.3
Found actually using it a tad difficult at first, it wasn’t easy ensuring I was booking the stylist I usually use. But I appreciate the ability to book at my own pace, when I want and know all is well with the confirmation email and text. Geoff
Great service
–
Carlettauk –
2023-04-05
Version 2.8.3
First experience for my 13 years old son.
Very professional, perfect cut, friendly and on time.
Would be our family barber shop from now on.
Thank you
Botox and fillers
–
LC💕 –
2023-04-03
Version 2.8.2
Fantastic treatment today as always 💕
Review
–
P.a.u.l. w –
2023-04-02
Version 2.8.2
Always top quality cut, cheers Lads 👍
Jacks barbers Wimbledon
–
lucasoneilnxnd –
2023-04-01
Version 2.8.2
Walk in asked for a hair cut they said yes then had a trainee on my hair all over the place like she never done it befor then asked another worker to give my shape up as she wasn’t qualified lol asked for my eye brown slits once finish and told me no there in a rush lol deducting joke never going there again wast of £22 pound for a hair cut with out even eyes brown slits off a tranee aswell
Always good
–
Scrumhalf21 –
2023-04-01
Version 2.8.2
Always good experience.
Poorly designed
–
ian199219 –
2023-04-01
Version 2.8.2
Buggy and doesn’t work. What’s the point in searching for todays date and time. Scrolling through the services available. Only to find at the end nothing is actually available and the app is simply lying… just wasted my time. If nothing is available the search result should reflect that. If I’m looking for something in the weekend I don’t want it two weeks away and it’s bizarre an app is designed to think like that
Overall pretty useless might as well just search on Google maps and phone people. Easier and quite frankly quicker
Crowns barbers
–
Brighouse Lad –
2023-03-31
Version 2.8.2
Always a pleasure even when you arrive 1 hour early
Amazing experience
–
Head plant –
2023-03-30
Version 2.8.2
Wow! Couldn’t be happier! Great experience and friendly staff. Thanks 🥰
Always an excellent service and attention to detail
–
Jackie beepers –
2023-03-30
Version 2.8.2
I have been using Eva Li Studio for several years. The quality of her work is outstanding. Attention to detail and finish is always perfect. On the last two occasions I have had French manicure and my nails are in perfect condition. Eva takes her time to ensure good results. She provides refreshments too, and in all the time I have been seeing Eva she has not once cancelled on me.
Would highly recommend.
Haircut
–
Ja janackles –
2023-03-30
Version 2.8.2
Excellent service always smiling and chatty staff. Donna always cuts my hair the way I like it!
Spams me every few days and won’t delete the app or stop spamming despite me opting out
–
Zach this app is a joke –
2023-03-30
Version 2.8.2
Spams me every few days and won’t delete the app or stop spamming despite me opting out
Good idea but doesn’t work
–
Fedup1970 –
2023-03-29
Version 2.8.0
Been trying to rebook an appointment on Booksy but it won’t let me. Also tried to calibrate my calendar and it won’t let me. Won’t be using or recommending
Haircut
–
Daniel97531 –
2023-03-27
Version 2.8.2
Excellent, haircut wouldn’t go anywhere else
The perfect app for bookings
–
MugFudd –
2023-03-25
Version 2.8.2
No trouble always easy to use!
GS Barbers
–
RomanM2023 –
2023-03-24
Version 2.8.2
Very good did a amazing job and I will be definitely coming back soon, Good job boys!
Urban Gent Warrington
–
mellor1330 –
2023-03-24
Version 2.8.2
Easy to use booking system, great service, spot on.
Hairdressers
–
Paul whitegates –
2023-03-23
Version 2.8.0
I have been going there for years and the service and staff are great.
Would recommend them to everyone
Booksy
–
qgqgqhqhququqjqjqkqj –
2023-03-22
Version 2.8.0
This was my first time using the app once I downloaded it. It’s so easy to navigate and I love the fact I’m able to book time slots and days to suit me at ease. It also showed my local businesses to myself which was really good too.
Thanks Liam
–
CF Steph –
2023-03-20
Version 2.8.0
Great hair cut for dad and your care and consideration with him is lovely
H&Co Barbers
–
Lmacca12345 –
2023-03-19
Version 2.8.0
5* barbers
Excellent & friendly welcoming staff.
Bright and airy shop with high end barbers.
Would highly recommend if looking for a new barbers or if wanting to try somewhere new in the area. Free Coffee & Cold drinks available which is a nice touch.
Why!
–
Sandisk_Woes –
2023-03-19
Version 2.8.0
This latest update is forcing me to create another account despite having used this app for years! Why?
Cancellation policy
–
Alfie&matilda –
2023-03-16
Version 2.7.4
I won’t be booking through Booksy anymore, I’m not giving card details before I receive anything real shame as I go every week for a shave.
Not customer friendly
–
Rosembuch –
2023-03-13
Version 2.8.0
They take full amount of money whether you cancel 48hrs in advance or not. I will never use Booksy. And they don’t have a complaints section
Fraternity top service
–
Jwillsfst –
2023-03-12
Version 2.7.4
Excellent service here and it’s a cool quirky establishment. Highly recommend this place
Best barber in Uk
–
EasyPish –
2023-03-12
Version 2.7.4
By far the best in the uk
Woeful
–
mo.61 –
2023-03-10
Version 2.7.4
Can’t search ‘near me’. No help facility. Changes postcode despite having entered correct one in profile. All searches return Sheffield as priority - I live in Enniskillen!!
My son has never been happier with his hair ( Perry ) 👍
–
Mazda”” –
2023-03-09
Version 2.7.4
My son has never been happier with his hair thank you Perry 👍
Not good
–
Be careful who you get –
2023-03-06
Version 2.7.3
My son has been growing his mullet for a few years now and loved it. He has had a trim here before which was good but when he had a trim on Saturday, they cut most of it off! He asked for a trim ! He was so upset.
Michele
–
Chele Gonner –
2023-03-05
Version 2.7.3
I had my first experience there fir an eye lash lift and tint.
I was really impressed with everything. Will defo be going there again.
Not sure why I never found you before x
Awful
–
jack0000038934784 –
2023-03-04
Version 2.7.3
Every shop they recommend which has ‘5 star’ reviews
Is always the worst shop possible
That cancel on you
Happened multiple times now
Just google what ever your after
Booking hair cut
–
akabocsh 👊 –
2023-03-02
Version 2.7.2
Booksy is quick and easy to set up.
Once your set up and book one appointment, you can just re book the same appointment.
Then it confirms and it’s done
So much better then walking into a barbers that’s potentially too busy.
Amazing and simple to use
Red icon!!!!!!
–
lclifford-91 –
2023-02-25
Version 2.7.1
Stupid red notification icon always on and won’t turn off. Do better
Logging in
–
Rozrtrtren –
2023-02-23
Version 2.7.2
The actual booking options works perfectly fine. But every time the app needs an update it logs you out. This would be fine if you could just log back in. But the only option is to create a new account and then the phone number I put in never receives a text to verify my account.
Great, well structured app!
–
Mvx.E –
2023-02-10
Version 2.6.1
Been using booksy for a little while now ever since my barbers started taking bookings via this app. Have had no issues with, provides a good service and the structure and layout is great.
Simple and easy to navigate and straight forward to making bookings or cancel them. Allows you to see the local businesses that you’re looking for, and shows reviews from their customers.
Would definitely recommend for others to download if in need of services in your local area!
Normally this is great, but even though we booked they wouldn’t let us in
–
lmckirdy –
2023-02-05
Version 2.6.1
We booked as usual and got there a few minutes to spare, however the guy couldn’t find find us on the system so we waited around and was told our appts were 11:30 and 11:45 not 11 and 11 :15 so we sat down to wait.. to then be told at 11:25 that we weren’t booked in at all. Eventually they found us on the system and said we were late and our appts were what I originally said 11 and 11:15 but we were too late now so could only fit one appt in! Even though we weren’t late they just couldn’t find us on the system even though I had confirmation on my emails. So we spent the rest of our day with 3 young children looking for somewhere else to go which is so annoying when I booked in because this is the reason I book in because it’s difficult with 3 kids!
Removing lines around lips
–
big black deb –
2022-12-25
I have had two lots of fillers and really happy with the results . I was a bit swollen around the mouth but drinking plenty of water which they advised me to do and within 28 days it was gone . To keep the lines coming back I will have a top up in 6 months time . I don’t want surgery so this is the next best thing. I have been really self conscious about the lines around my mouth which my husband totally understood. I was working on the trains one day and got talking to this lady and she recommended me to this company. The gentleman who did the treatment was really lovely and I will be having him again when I go back.
You need patience
–
Terriminx2 –
2022-10-07
Pretty easy to book even without the app but when you are notified of a time change you cannot accept or decline without the app, so, having been told 10 mins before the appt that it had been changed to 15 mins later, we had to respond via the app or it would be cancelled. We got the app and managed within that 10 mins to accept and got a text and email to confirm the new appt given. However, on arrival, the barber had no notification of the new appt but all ended well, thankfully.
Fantastic booking system and great customer service
–
Everlasting Beauty Clinic –
2022-10-02
From the onboarding to present day Booksy service has been fantastic. The staff are incredibly helpful and always there to support. The system itself is incredibly user friendly, customers prefer it to our previous booking system and so do we. So many features that you would never think of and yet help so much. Thank you!
Friendly and professional service
–
Lisa Twyford –
2022-09-25
Helen is always very friendly and professional. I have been going to her for years, her waxing is amazing and very thorough!
Her Salon is beautiful and instantly makes you feel relaxed. It is easy to park and surrounded by open countryside. I can highly recommend Helen for all treatments, she is very knowledgeable and a lot of fun.
Service with a smile
–
JWLHG –
2022-09-09
I have been going to Stigy’s since my previous hairdresser retired. Steve always does an excellent cut, checking whether I want ‘same as usual’, or anything different. As I like to experiment (a bit), I can always expect a happy outcome, whatever I decide. I have always been a regular customer when I receive excellent service. Looks like Steve’s got a customer for as long as he likes. Also, always good for a chat, and service with a smile. I’d recommend Stigy’s to anyone!
Haircut from Glen
–
AliSmithu –
2022-09-06
It was really excellent. A great service with good support and encouragement.
It was super to be back with everyone’s kind support and help in every way!!
I would definitely recommend you to anyone I know as the service is well worth it.
I look forward to seeing you all again next month!!
Alistair Smith
App does not sync with website
–
Robolovsky –
2022-09-05
I use. Booksy to make appointments with my barber. I usually use the website to do this and previously this would sync to the app. Now the app is only showing a couple of old bookings and not my most recent one. I checked my profile and the email address is incorrect on the app. If I try to change it I am told that my email address already exists. I have tried deleting the app several times and reinstalling but it logs in to the same account and only shows a couple of old bookings. What can I do to fix this?
Tommy’s Barbers
–
Rich10085 –
2022-08-29
Tommy’s Barber in Kineton are first class.
I’ve been a regular customer since the shop was first opened. Tommy, Sam and Leo are excellent. Always get made very welcome and there’s always good banter. They guys are always happy to help find you an appointment if you just drop in.
It’s a pleasure to go and not a hardship. Booking through Booksy makes things a lot easier and no hanging around
Well done Fella’s keep up the good work *****
Invalid Filter engine
–
thhamara –
2022-08-12
Hi,
The filter on the app does not work properly. When I select a specific service, city and particular date that I need it for, the filter displays a list of places but after checking the first few, there is no availability on the day I selected. The list should only display the places that have the availability on the day that I wanted to book my appointment for. Thank you
Frustrating tbh
–
Mabsobaby –
2022-07-04
I would have written directly but you push down this route.
In short - the time and day I have my haircut is far more important than who does it. It’s really frustrating that you can only choose ‘book again’ and go through hell trying to sort it out. In short, I don’t care who cuts my hair! A few of us said the same thing whilst waiting last time. So it’s not a ‘me’ thing.
Excellent
–
Hollisterlover355893 –
2022-06-22
Russell never fails both to produce a cut of the highest order but provide an entertaining and friendly atmosphere in his salon. I have been a customer for over 20 years. You would be hard pushed to get better treatment anywhere or a better cut. Old fashioned courtesy fast disappearing.
Suki
–
007suki –
2022-06-11
Ever go to your hair dresser, you ask for something and they do something completely opposite which disappoints you? We you won’t get that here!
Been going there for approx 1year now
Jim is excellent
Always advises correctly
I gave him my intended goal and over the months I have now the hair I always wanted
Carl
–
CalSam2003 –
2022-06-08
From moment of walking into Watsons knew I was in the right place. Was amazed at how Steve was able to study my hair and within minutes explain how my complex hairline has always caused me issues when trying to grow my hair or have it cut short. This was a revelation and made it so simple and clear and so was able to give me my first real proper cut … highly recommend Watsons not just for their professional expertise but their friendly and customer focused approach.
What an awful app!
–
SurfingNinja –
2022-05-31
All I needed to do is reschedule an appointment I've made on my laptop, but it seems impossible to do on the mobile!
- Following the link from the email forces me to use the app and prevents from using the website
- The app forces me to "sign up" and "create a new account", even though I have already created one on my laptop
- the app insists on being given permissions to use my location, and me notifications, and spam me with offers. I don't need any of this nonsense, I just want to reschedule my appointment!
- Having finally finished the registration flow and now that I'm finally logged in, the app doesn't show any of the appointments I've made, which means the app doesn't serve its primary purpose.
I've now deleted this junk app and phoned my barber instead. What an awful experience and what a waste of time.
Harassing Sales Calls
–
Beckiebuns –
2022-03-25
Sales team are incredibly aggressive to the point of harassment, I’ve been contacted by three separate sales people in the last few months. First one was a lovely guy, we chatted and I said I wasn’t interested and to remove me from the marketing list, no problem. After this I get the same message sent to me over and over again for weeks and had to block that sales person. Had two calls today from the same person who just wouldn’t take no for an answer, I try to be polite but he forced me to a point where I had to be very firm and when that got through he started trying to get me to go on a call with one of his colleagues and start a free trial. This made me feel very uncomfortable and really quite irritated. If I was ever on the fence about using Booksy I’m definitely not going to use it after the last phone call.
Spyware data harvesting app
–
Anna PJ23 –
2022-03-23
As many have written also hate that hair professionals exclusively use this app now, whose business model is to harvest and sell your data.
The company doesn’t let you book by their website either so make sure you lock the app down as they try to harvest as much of your data as possible to sell.
It’s also not a very good app, the sign in with email option takes you to setup a new email account rather than log in again, may have to set up a new account…
Treatment with sarah crawford
–
Jimi138 –
2022-03-17
I went to sarah for my Botox treatment.
I found her to be very knowledgeable and professional yet friendly and approachable.
I highly recommend her and will definitely be going back
I found it so easy to make appointment through this booking system !!!
I will always will be using this for all my treatments that I want to book
Very pleased
–
mohammedselby –
2022-02-26
I regret not coming to Nicole sooner wasted my time else where (bad experience). Which lead me to find Nicole’s Salon, did full research,
she delivered as promised. Very polite, knows exactly what I wanted and cracked on. Definitely will recommend. Looking forward to refill when due. Salome was so beautifully presented like your in a complete different world. She made me gain confidence again x
10/10
–
georgina mad –
2022-02-19
Took my son here for his first hair cut. Could not fault them at all they were amazing with him. Would 100% recommend anyone with young children. The staff are really friendly and welcoming. I went for the first hair cut packaged, which is such a good idea! My son got a certificate and a vile filled with his hair.
10/10 for everything!
Awesome app
–
Lois Da Pois –
2022-02-11
The only issue I have is that I cannot seem to get additional reminders and for someone like myself with ADHD I would need 3 reminders - one 2 days before, one the day before and one 2 hours before. I have missed 3 appointments as I often don’t seem to even see the 1 reminder I do get. If possible can you change it so we can ask for additional reminders if we need them. Thanks
Not a great experience
–
78277 –
2022-02-06
Had my daughters first ear piercings done here. The holes were placed too far foreword, even though I questioned this beforehand, but the man who did the piercings said that this was where they normally place the first holes. What’s worse, we later realised that the holes were unevenly placed but it was too late to do anything about it. Don’t feel like much time and care was given to us and no information was communicated to my daughter as far as the procedure he was about to carry out or what to expect, and then I had to ask about the aftercare.
at Onyxx Barbar shop Worst experience today
–
Sarath Weerasekara –
2022-01-07
I had an appointment by 11:30am today as open appointment without selecting a barber and attended on time but I was chased out and let me down for long and taken others in keeping me outside. Really disrespectful and dishonest so I left the place by 11:45am as I was lucky to have an appointment in another barbar shop near by and they canceled the appointment and not allowed me to review thier worst service and no mechanism from you to inquire about the reason of cancel as they made the cancel. Once I left only they opened thier eyes to find me. Totally disappointed with Onyxx barbar experience today. As you dont give a chance to review it I made review here. How far this app then make customer friendly if it doesnt show the customer negative feedback on such worst places. Because of that I met another best barbar and had a great service in ext half and hour.
Please correct this error.
The Abuse Your Personal Details
–
Jivvvvvvvvf –
2022-01-04
I used a barber in York over a year ago that was subsequently closed by the local authority for flagrant COVID breaches. The company was even closed officially on Companies House. The owner has set up a new barbers 30 miles away (registering it as new on Companies House) and Booksy has not only allowed the owner to transfer all the reviews over to the new business but has also allowed this completely separate entity I have never used or had dealings with to continually contact me with offers. I have asked Booksy 3 time to delete my personal info which they haven’t and am now in the process of a formal complaint with the ICO over data breaches. Please avoid and don’t trust any of the reviews given to businesses.
Slow clunky bug fixes take ages
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A5wii –
2022-01-03
My barber knows this app drives me and most of his clients up the wall. Finally the book again button has been fixed but has been broken for ages no idea why it’s taken so long to fix. Keeps showing whole months where no one is available for a hair cut when in fact there is. Having to close and relaunch the app just to book something is ridiculous.
SCAMS YOU AND STEALS YOUR MONEY A WEEK BEFORE CHRISTMAS
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lauragoatwick1276 –
2021-12-17
From the first week I used Booksy I have had an absolutely horrific time with them, they have an option called ‘boost’ witch is meant to get you clients and you pay a 30% fee. As much as it’s ridiculously priced, I have never had one client from this, every client they claim to be getting me was in fact my own clients. I joined because I was promised 3 months discounted price of £20 a month instead of £40, the 3rd payment they took £40. I rang up and told them I wanted to cancel my subscription because they had been over charging me for my own clients and they told me my subscription will end on the 1st of December. 2 days later I found that they have took money out of my account again from ‘boost’. How can they do this when my subscription has ended? They refunded me so I told them to delete my bank details. So now fast forward a week before Christmas when I am so busy I haven’t got time to go to banks and I have bills and my daughters nursery fees coming out of my bank they take money again out of my account and tell me there is nothing they can do it will be in your account in 3-5 working days after I stated I needed it in my bank today it is not a refund it is theft, most disgusting, cold hearted company with lazy staff members who lie to your face and a management team who are impossible to get in touch with.
Great App, but could do with some improvements
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TheZover –
2021-11-26
I love the app, but when I went to book an appointment for my son, it cancelled the appointment that I had booked for myself, which was quickly taken by someone else. Also the calendar goes from Sunday to Saturday, which meant that I booked a Friday thinking that it was Saturday. I won’t make that mistake again.
Excellent work and a professional experience
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kfmcg –
2021-11-12
Got lip filler with Holly. As always, a quick and professional service using high quality products. These ladies are quite simply the very best in the business. I am very pleased with my results and being a returning customer, I can feel confident that my results will last until next year.
Love Booksy for appointments
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Garfy1981 –
2021-08-03
Love Booksy for appointments, but as a user there’s one thing that always lets me down. Missed appointments or last minute cancellations.
It would be good if perhaps Booksy could someone focus on this as an app improvement. Idea I had - Booksy add on idea - once you’ve had 6 appointments you become a premium customer which gets you say £2 off. You keep this status as long as you maintain all your appointments or give 24hrs+ more notice for cancellations
Great but….
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NIAMHXX –
2021-07-31
Great app and easy-ish to use. Would love a feature where you can book another person. Such as I book in appointments for my mum or friend would be good to give option to book yourself in or another profile set up in your account. ☺️
Some search options or results are a bit iffy too but not a big deal
Who are they giving my phone number to?
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eju3 –
2021-07-23
Works well for booking appointments, though I have had automated emails twice cancelling my appointments then asking me to rebook. Recently I’ve had several phone calls with people saying they are from a web address asking about my experience at a barbers. No doubt buried in the pages and pages of terms and conditions I signed up for this but I don’t want to be phoned up by random people asking how a haircut a month or two back went.
Booksy are terrible when things go wrong
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Miles R Brown –
2021-05-27
Required me to put a £17 deposit on a mobile barber that never confirmed and also never showed up, despite me giving my address and the deposit. I called him 10 mins before the appointment out of curiosity and he asked me to go to a venue near Whitechapel if I want it cut. I said he's a mobile barber. It's in the name of the business "Lavish Mobile Barbers" and it is also filed under the category of mobile barbers in Booksy. I then asked for my deposit back but he said I need to call Booksy for it. Considering Booksy are on my bank statement, I would have thought they would be able to stop scams like this on their platform. But when I contacted Booksy, They told me that there's nothing they could do, and the money was passed straight to the barber who is not a "barber" but just a con artist. So be warned that Booksy can’t actually help you, if something goes wrong.
Ok but....
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9411john –
2021-04-09
This app is useful but needs improvements. Types of business should be in alphabetical order rather than random order. Face/Touch Id should be an option. Better categorisation of businesses; though this might be down to the businesses themselves deciding which category to be classed under as with present list of categories it is possible for certain businesses to be included in more than one category; all well and good if they appear in all relevant categories but may not be easy to find otherwise.
Perfect and CLEAN!
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DreamDream –
2020-10-31
Perfect as always. There is a simple policy of appointments only, so one person in at any time. There are sanitisers available too.
Paul is a polite and thoroughly experienced barber, so there is never an issue about not getting what you expected - haircut or shave.
Sue has been my barber for 40 years. I fly in once a month not visit Paul and Sue for my haircut. No one else will do.
Beware: designed to trick users
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Soundstorms –
2020-09-30
Really dislike that my local hairdresser is now using this app exclusively for appointments.
The app itself works fine. I could like with that.
What I detest, though, is the fact that every time I launch the app it pushes for access to my contacts. It doesn’t need this. I don’t want it to have this. Worse, the presentation of this “choice” is sharp practice designed to trick users into giving access: a big white OK button with the better option (“Not now”) in far less prominent grey text on the main dark background - no button. This is deliberately poor design and can only have been included to maximise access to personal data. The app should present a choice where both options are apparent to even careless users, given the importance of what is being asked. And critically it should only ask this once. Sure, present it again if a user tries to do something that needs this access. But do not have this trap as a precursor to launching the app each time. It makes me hate you and generally fear that you do not respect my rights (when without it I would probably trust and recommend the app). Please be responsible developers and fix this.
Brilliant Experience Again
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couvret –
2020-08-25
Never fail to please such a relaxing visit. Anna and her team never fail to provide a stunning service and experience for their customers. In these very difficult times they are very COVID conscious and ready ensuring their customers are cared for in a safe environment and yet again another beautiful hairstyle which even my hubby commented on loving it Thank you Anna
Losing business
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DMSGHS –
2020-07-09
Since reopening following lockdown I am now losing customers hand over fist because of the terrible service provided by Booksy. They are messing with my settings remotely meaning customers are having booked appointments deleted or unable to book because my settings have been changed. To add insult to injury, a duplicate booksy page has been created in my name which I can’t access to delete. Some customers have booked through this app and I haven’t been notified by email because it’s not my app and I can’t log on to get it deleted. The only way of contacting booksy is via online chat which takes ages (not good if your busy with customers) and after hours of trying to get the issues resolved online it’s still not fixed. Booksy, please sort this out or I will have to look elsewhere. You are costing me my business!!
Horrendous
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Booksy scam –
2020-07-07
Absolutely horrendous service. You can’t contact them through phone, can’t contact them through live chat. Impossible to get a hold of.
I accidentally booked an appointment two weeks from the day I thought it was. So I went to change the appointment to find that the current one booked was the earliest available. I’m not waiting over two weeks to get my hair cut so I clicked cancel. It says “you will be charged a fee for cancellation” willing to move forward and see what kind of “fee” they charge. I clicked yes. Only to discover there was no further steps, that’s it, the booking is cancelled and the “fee” is the entire price of the haircut initially booked. The term “fee” is extremely misleading bordering on straight up false. It could just as easily say “you will still be charged for the appointment” or something to that effect. First interaction with the app, and will definitely be the last. Furthermore, the “support” section only allows you to rate their app. Thanks for the support, booksy.
Notifications
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cherrykids –
2020-05-19
I like everything about this app except the notifications. Seriously why don’t you have a notification centre within the app? Every time I got a notification, I opened the app and there’s nowhere I can check the full detail of what was sent to me. There’s also nowhere I can keep track of the app notifications either.
I don’t think it’s that hard to have a notification centre built within the app, is it?! A lot of other apps have it.
Notifications are useless
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Serialhobbyist –
2020-03-17
I’ve used Booksy to book quite a few appointments. It’s not great but it worked. But there’s sometimes a notification dot on the icon. When you open the app nothing pops up and nothing has the notification dot on it so you don’t know what the notification dot is for. There was one on it yesterday but I couldn’t see why. There was one again today. Also couldn’t see why. Got to the barbers to discover they cancelled my appointment. When I drilled in and found the appointment, I could see it was cancelled. How is this not the first thing I see when I open the app? There’s nothing more important than not wasting my time.
First great decision in 2020
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eyot b –
2020-01-06
Recently moved to the area so had to bite the bullet and change my barber. Always an anxious decision for me. I needn’t have worried. The Barber Bus is fantastic. I had an excellent hair cut, nose and ear wax from Anton, very good experience and great attention to detail. Good atmosphere, very comfortable and exceptionally friendly.
Booking via the app is quick and easy.
Highly recommend and will defiantly be back.
Works well, but with a couple of quirks
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LD –
2019-11-07
The app itself is nice presented and easy to navigate, and allows me to easily book with my favourite barbers without any fuss.
The only thing that’s spoils the experience for me is firstly the constant push to get me to allow location access - I don’t need to be reminded of this every time I launch the app. If I ever feel the need to use location services in the app I’ll allow it. Secondly, the app also asks every single time I launch it what services I’m interested in seeing: I shouldn’t have to choose this option every time. The fact both these things happen the moment you launch the app isn’t great.
Booking with Booksy
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COJIS –
2019-10-04
When l 1st heard that l had to book via an app for my boys to get their hair cut, l wasn’t too pleased to be honest. However, now, l love it!!😍👍🏾 it’s SO easy. I can book for my boys & coincide with the times so they are close together, which saves us hanging around for ages. They can choose the days, times & barber they want, which suits them best... which is fab! Brilliant app, would recommend!x👍🏾💇🏽♂️
HIGHLY Flawed
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LukePringle1 –
2019-06-21
So I had used this app once before and it was good, appointment reminder, easy to see times and overall a very well designed app. And the second time I used it, it was the same. Booked my appointed went on the day and thought nothing of it. Then I realised a couple of hours after my appointment it had taken a fee for not turning up despite me already paying at the time. Tried to solve it with Booksy directly and they were no use, tried with the barbers and still got told “I wasn’t there”. So to summarise good app but literally in full hands of barbers to effectively steal your money.
Eye Lash Appointment
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JMaccy69 –
2019-05-04
I recently had an appointment for eye lash extensions and booked myself into Eye Do Lashes in Shifnal. I was very happy with the results and I can definitely say that I will be visiting again. The technician Kele was very professional and told me all I needed to know about the types of lashes to have and how to care for them. I would definitely recommend if you are looking for eye lash extensions.
Awful app and user experience
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Joel Harratt –
2019-03-26
I hate that my local barbers uses this service. All I want to do is book an appointment once every few months but your awful UX forces me to have to open the App Store, download the app, sign in etc etc. Even more frustrating when I try to amend or cancel my appointment following an email link, just let me do this via my browser on your website.
But yeah congratulations dev and product team, you’ve managed to do the exact opposite of what good tech should do and somehow added a bunch of extra steps into what should be a super simple process (I.e., you want cancel your appointment, click amend in the booking email, go to webpage in one click and then amend BUT no it’s get bounced around a bunch of webpage redirects, open App Store, Touch ID, wait for download, open app, answer a bunch of pref questions, sign in etc), useless.
I’m sure this app is great if you go to lots of salons, beauty appointments regularly etc but I just want to get my hair cut every couple of months, don’t force app as the only channel. Build a compelling app and users will go to it anyway, all your doing is inflating your download figures.
Disappointed
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LoopsyL –
2018-05-30
I was recommended Booksy by a good friend and have only been able to get one appointment through it successfully. I booked a nail appointment, it was confirmed and I turned up and the girl had no record of the appointment, she said she’d been having issues with the app.
I have just made a nail appointment somewhere else and rang to ensure this was valid and they have said that their business shouldn’t even be advertised on Booksy anymore! So now I cannot get my nails done when I wanted to as everyone else is fully booked! Not happy I’m afraid.