Gabriella has been uneasy about the ghost in her mother's new house since she first learned about its presence. Her mother insists Agatha is harmless, at least until an incident within the house convinces her to let the Foundation for Paranormal Studies investigate. Suddenly Gabriella, along with the rest of the North County branch, are consultants for another team with an ax to grind. And things only get worse for Gabriella when her boyfriend, a stubborn skeptic, finally learns the truth about her work.

With broken hearts among the living and dead, tensions between teams, and the flu ripping through North Worcester County, it's a bleak winter for Gabriella. Can she dig her way to the bottom of this case? Or will her failure cost her mother everything?