Keep getting logged out!
–
Bevelaa –
2024-03-26
Every time I am having to activate the channel with a PIN number, why???
Updating
-2
+12
±0
iPhone Screenshots
iPad Screenshots
Description
My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and 5ACTION for free.
With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5.
• catch up on the Channel 5 shows you may have missed
• enjoy longer catch-up windows for your favourite shows
• hundreds of box sets to discover and binge-watch
• kids programmes from Milkshake! including Peppa Pig
• unlock premieres of brand new shows and My5 Exclusives
• keep track of what you’ve watched and pick up where you left off
Please note:
• The app is restricted to use within the UK
• You are not permitted to enable AirPlay
• You will need iOS version 9+ and we support iPhone5+ and iPad 2+
• You may incur additional costs for streaming video over mobile networks
• Rights restrictions means that not all shows can be made available
• Some features require you to register for a free My5 account
Channel 5 apps contain cookies. By downloading this app, you are agreeing to our use of cookies. For more details, visit www.channel5.com/privacy
What's New in Version 7.19.0
Latest My5 app with popular rail improvements and privacy updates.
Seller
Name
Channel 5 Broadcasting Ltd
Information
Developer
Categories
Version
7.19.0
Size
93.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 17+ for the following:
Unrestricted Web Access
Infrequent/Mild Horror/Fear Themes
Frequent/Intense Sexual Content or Nudity
Frequent/Intense Realistic Violence
Frequent/Intense Profanity or Crude Humour
Frequent/Intense Mature/Suggestive Themes
Frequent/Intense Alcohol, Tobacco, or Drug Use or References
Frequent/Intense Medical/Treatment Information
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.7 (35,345 Ratings)
App Store: Customer Reviews
Hopeless
–
Louella Crawford NZ –
2024-03-22
Version 7.18.2
This is a hopeless app, can’t get through a programe without it going wrong , so frustrating if your enjoying something and anticipating it suddenly stopping usually as the ads come on. Sometimes it will restart but often not
Keeps looping half way through programs
–
compromised again –
2024-03-21
Version 7.4.1
Advertising heavy but I can live with it. What I can’t live with is getting half way through a program and it then looping out to the start to watch another 8 adverts. Everytime it glitches, back to the adverts. Everytime I move my place in the program, more adverts. Some of the programs won’t even open and the (updated) app? Well it not as stable as the previous version. 🤐
VERY ANNOYING ADS!!!
–
iPrincess' –
2024-03-15
Version 7.13.1
I don’t see why there needs to be 7 ads between each break or even before a show starts. You click off the app to check a notification then back to the start with 7 30-60 second ads! Sort it out. It’s very inconvenient and unnecessary!! This is why I’d prefer to download my shows with sky to avoid this problem but when out and about and what to watch something then this is what your up against.
So many ads
–
Madmumof4 –
2024-03-12
Version 7.5.0
Why the hell are there so many goddamn ads? I get maybe a couple but it’s like 6 ads every 5 forking minutes
Good
–
kathbobby –
2024-03-11
Version 7.10.0
My5 and channel 5 love all programs very good I’ve got some favourites
Worst app ever
–
befelyh –
2024-03-09
Version 6.6.5
Worst app ever. Takes forever to load, if it does manage to load constantly freezes, goes down impossible to watch a programme all the way through without it crashing, that’s if your lucky enough to get it to load in the first place
Advert App
–
Markyxlx –
2024-03-07
Version 6.22.0
What a joke of an App
I sat down to try to watch a programme I’d missed from the night before and gave up after 20 minutes
It’s just advert after advert.
I had to watch 9 ads before it even started.
Sat down to watch & 6 minutes in I had to watch another 6 adverts.
Programme restarted & yeah you guessed it. 5 minutes later another 7 adverts
I’ve had to give up.
I literally couldn’t take anymore.
Ads Ads Ads !!!!!!
–
pitabread15 –
2024-03-05
Version 6.21.0
Wanted to watch a show I had missed, searched and found the show easily, started to watch show, it started with an advert which is ok, but then another then another, clicked and it said showing advert 3 of 7. SEVEN ADVERTS before I can watch a show NO THANKS, didn’t bother watching the show and will not use again until this policy changes.
2 or 3 adverts a is ok and understandable but NOT SEVEN !!!
Advert central
–
Ploiku –
2024-03-05
Version 7.2.1
How many adverts do you want to shove in our faces. Nearly 18 mins of adverts per episode. What an joke
Terrible
–
olliekido212 –
2024-03-05
Version 6.15.1
Terrible app can’t even do the basic, ie continue were you left is pointless never ‘remembers’ either puts you at the start or a totally different episode, all the money you’ve made and continue to make and your app can’t perform the basic standard
No daily schedule
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UWCATPREM –
2024-03-02
Version 7.0.2
Useless. BBC iPlayer has a simple schedule covering the past week and the next. My 5 ?.?
My 5 shows snooker today - but try searching for it . Crapp!
AD BREAK SCAM
–
zpop71 –
2024-02-20
Version 6.10.4
Worst catch up app I've used. It cuts films off halfway through every time. This App breaks down constantly. Forever getting error message saying it's unavailable due to 'technical issues'.
If you pause viewing for 5 seconds it forces you to watch the same 7 adverts AGAIN. As soon as you select 'Resume' it immediately plays a lengthy ad break every time
On a 45 minute programme you get one ad break at the start and finish and THREE in the middle. That is 5 x 4 min breaks or 20 minutes. I've just deleted it.
Worst app of tv programs
–
Paul1432 –
2024-02-17
Version 7.14.2
Download for my firestick and have to watch about 7 ads, then 10 mins into a series it goes to a dark blue screen. You need to sack whoever developed this app as now I won’t watched channel 5 ever again!!
Worst streaming app by far
–
nprg –
2024-02-13
Version 6.16.5
- Continuing midway through an episode of something requires having to see the adverts again.
- Far more adverts than watching live TV.
- No streaming/casting option to, say, an Apple TV.
- The Apple TV version struggles to get through an episode without freezing at least once, often during adverts.
- Also on Apple TV, selecting an episode from Up next often plays a completely different episode.
Will not cast
–
Constantiii –
2024-02-04
Version 6.7.4
Why is there no cast option? And 8 adverts? Seriously?
Deleting Account doesn’t actually delete account!
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Deaf Ruth –
2024-02-02
Version 7.3.0
So I wanted to close my account as watching too much TV.
Press delete account and type in password. Then find out the it doesn’t actually delete account, as I can sign straight back in.
Seems deleting account, just signs you out!
Tried deleting account multiple times and all it’s doing is signing me out!
Useless
–
Back pro –
2024-01-29
Version 7.12.5
Kept this app on my Apple TV because they do have programs that I like to watch. Every now and again I dip back in to see if they’ve reduced the number of adverts they make you sit through. This time it started to play the adverts but with the program sound playing in the background so by the time the adverts had finished I’d missed 10 minutes of the show. There’s no point letting this thing take up space so I’ve deleted it! I’ll keep checking comments every now and again to see if they finally listen to what everyone’s saying…
A joke! Zero stars!
–
Ryud367 –
2024-01-25
Version 6.12.3
This app has no business calling itself an app. Programmes either don't play, take forever and a day to buffer, or when they do finally play.. are constantly interrupted as the stream stops and starts time after time!!! 10 adverts!!!!! black screen when it glitches, need to reboot after every life-sucking ad break only to be made to endure them again straight away !!! Do c5 think we will accept this!!!! The latest so called 'upate' is even worse! The pause and play functions don't even work and it loses sound . I deleted it today. Channel 5 should be embarrassed! Zero stars!! Report to Ofcom please everyone. They are treating us like idiots.
Terrible
–
Ady.space –
2024-01-17
Version 6.11.3
Terrible app to many adds deleted it after 5 mins
VPN errors
–
CavemanRGC –
2024-01-16
Version 7.11.1
Initially OK but now convinced I’m trying to access through a VPN when I’m not. Now unable to use so pretty useless really.
Absolute Rubbish Crashes All ThevTine
–
Lakesideaudio –
2024-01-16
Version 7.1.0
Makes you watch 7 or 8 adverts, then crashes the whole firestick to the point where you have to reboot it via complete unplug only to have to watch all adds again. This app has been doing this for ages on all my firesticks all my devices utter Road of rubbish
Annoying.
–
Jugar1980 –
2024-01-11
Version 7.17.0
Have downloaded the new version today and it’s still crashing. 2 mins into an episode and the screen goes black then back to the home page, you have to start again and watch all the adverts again!!! Highly annoying!!
Adfest
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Kinglaxy –
2024-01-10
Version 7.19.0
11 ads in the breaks on Apple TV! Very frustrating indeed
Appalling app
–
Frazpro –
2024-01-09
They obviously seem so intent on making sure the advertising system works they have sacrificed making a usable app.
You’re fine if you watch from start to finish but should you dip out and try and come back in you end up with the audio from the show still playing over every aspect of the app - including the Home Screen. If you think trying to start a new instance of the show will sort it - it doesn’t- you end up with the original audio stream still playing on top of the new instance.
Too many ads
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elvenboy –
2024-01-08
There’s far too many ads, in a 30minute program I had to watch an additional 25 minutes of adverts
My5
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jeanr67 –
2024-01-07
Yes this is a lousy app and had me going round in circles and would not accept my password. So I changed email address and password x2 and now it is totally blank. So I gave up I’m disgust.
Apple TV version of app not working
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Bill Esq., –
2024-01-01
Since the last update, the My5 Apple TV app has ceased to work on most of the menus live TV home et cetera. You cannot scroll to the right to make your selection rendering the app completely and utterly useless. Please fix it. I’ve restarted the Apple TV. I’ve deleted the app and reinstalled it all to no avail. It’s your app that is broken not my set up
programs wont play
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ldedo –
2023-12-27
programs wont play commercials play then app closes reopen and does the same so all this app delivers is commercials
my 5
–
rich 489 –
2023-12-18
I have today got the my 5 app from the Apple Store. There is plenty of tv programmes films and much more to view. It is to easy to find programmes to view. I would definitely recommend this app and it deserves the 5 stars which I have given.
There is plenty to view and I will enjoy watching the programmes on the app. It is also good when you can add programmes in my list and a good feature to recommend other
Programmes to view. Also I like where you can continue where you left off and continue the programme.
Excellent
Useless
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ellegant –
2023-12-10
Only get half a screen on my iPad pro. on Netflix Amazon BBC Virgin you can make the screen bigger.Too many adverts after an episode has finished then more when the next one starts fed up with having to put my pin in. Worst app I have used
Pointless
–
Previewed –
2023-12-09
I wanted to watch NFL Monday night football with this app, but the link gives the score before it opens. At least it saved me from watching the adverts.
It’s ok and at least it’s free!
–
ptgobo –
2023-12-04
Sadly the recent app update has resulted in having to put up with poor picture resolution for about thirty seconds after the adverts. All adverts are in perfect resolution tho’…funny that. The player is very basic and can cause problems if you try skipping ahead or rewinding, but at least you don’t need to pay a subscription fee for the privilege of having to watch the annoying adverts. That said…the on-demand content/back catalogue is good.
Too many ads
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doubtofashadow –
2023-12-03
Well, I won’t watch any more once I’ve seen last of all creatures great and small as 10 ads at a time (which I don’t watch!) and then suddenly shut out of program and having to turn off and watch another 10 adverts after finding my place is just too much! Not even able to pay to avoid ad breaks!
No sound
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Myke@ –
2023-12-03
NO SOUND AFTER RECENT UPDATE🫣
Far too many ads
–
Emeline 90s –
2023-12-03
10 ads at each ad break absolutely ridiculous, no other steaming app has this many ads you are spoiling the programmes and making them unwatchable
Lg problems
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pebbleagain –
2023-12-03
The app on my lg tv for my5 as stopped working ,it did work if I went in via Freeview play but that has now stopped,have you got a fix?
Always starts on episode one
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theyarentalltaken –
2023-11-25
Trying to watch a long series of programmes. It asks if I want to play the episode I'm at, I say yes and watch loads of ads, then it starts at episode one. I then cancel, scroll down to episode 56 and watch all the ads again. I was hoping they'd corrected it on the last update but sadly not.
Stop updating
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LooneyTunesLover –
2023-11-23
Maybe just stop updating’ this app until you can find developers who know what they’re doing…
Too many adverts
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flometjim –
2023-11-17
Having too many adverts takes away the enjoyment of the channel.
If I can't record the program and skip the adverts, then I forget about it
Terrible app but they don’t listen
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Steve bk –
2023-11-09
Since latest update on iOS iPhone no live data available no idea what’s on or coming next - like the most elementary basic function of a streaming app and it doesn’t work. Others have posted reviews and said it too. Decided to stop bothering watching simply not worth the UX with this naff app.
7 adverts before it even lets you start the programme
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Mrhuguetto –
2023-11-07
And don’t you dare closing it, cause they’ll restart. Ludicrous.
Not working on Fire Stick
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Xsarab –
2023-11-06
This has been going on for a few weeks now. I have cleared the cache and data and reinstalled the app, but still a blank screen. What is the problem?
Way too many adverts and keeps crashing
–
Inndie1 –
2023-11-03
Ridiculous amount of adverts. Why don’t you offer a pay option so we can at least choose to avoid wasting our time? Makes the whole experience something to avoid. Back again: now the app has frozen and I’ve had to force a stop. Dreadful! Back yet again: the app keeps crashing and I’m having to keep pressing play. This is the worst app ever.
Too many ads!!!!
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PeteBR3 –
2023-11-03
Doesn't work on ipad or apple tv
Rather too full of adverts
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Longwayround –
2023-11-03
I appreciate that Channel 5 need to make money, and ordinarily have no issue with advertising.
However, I am currently in the middle of a thirteen ad long intermission in the middle of “All Creatures Great and Small”. This intermission does give me the opportunity to right a snarky review of the app but is otherwise of no benefit to anyone since I’ve no idea what was advertised.
Other commercial tv providers allow me to pay them money to avoid ads: I don’t see ads when using ITVx or Four. Genuinely, I’m sure that three or four quid a month would give Five more money than they get from me watching the tales of North Yorkshire veterinaries.
Latest app update issue
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X3SMF –
2023-11-02
Hi I cannot find where to report a bug since recent update. When I use the app and go to live channels. All that is displayed is name of the channel, red dot and separator lines I cannot send you a photo here.
I use Apple devices with the latest iOS version
Loads of ads, stops working as soon as programme starts.
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Mickeydoodles2 –
2023-11-01
Sooooooo many adverts then when main program tries to start it boots you out and back to Home Screen. Try again, have to watch all the ads again then same thing happens! Wasting lots of time! I give up watching altogether. It seems this is a long standing issue that 5 have failed to fix and it’s a shame as lots of good content in the app if we could actually watch it! :/
Ads…
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J1mDude –
2023-10-31
I’d be willing to pay £2.79 to never see another ad on this app… will you consider it?
Some good shows, let down by the app
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GarethPN –
2023-10-29
The app is buggy, looses connection where others don’t & our fttp connection is steady with a speed of over 700Mbps. When this happens it shows adverts. We have seen 3 sets of adverts before getting 2 minutes into the actual tv show!
Often needs re-installing and no “start at beginning” option
–
Myra Lesley –
2023-10-21
Today, not for the first time, My5 wouldn’t load and I had to go through the tiresome uninstall/re-install procedure. My5 lacks a facility, when watching live TV, to start a programme at the beginning. This is available from competitors so it’s time My5 did the same. A shame the app is so poor because the content on Channel 5 has improved recently.
What’s going on?
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Lowe Rouge –
2023-10-10
I don’t know if there has been a recent update, but since then my iPad version has been experiencing issues. Frequently there is no sound or the picture has expanded for no reason. Also the guide to live programmes is nonexistent. I used to use this app quite often, but the problems I’m experiencing are frustrating & after 5 or 6 attempts to watch say Law & Order at lunchtime I’m on the verge of deleting it. Used to be a very good app.
From 4 ads per break to 9…joke
–
QCubey –
2023-09-01
Watching Wentworth and in the first season I sat through the three ad breaks each consisting of 4 ads with a total time of around 50 seconds. Not ideal but acceptable.
Second second and there are still 3 ad breaks but each now consists of 9 ads with a total time of around 4 minutes. So to watch a 45 minute episode I have to sit through 12 minutes of ads.
Ridiculous. I’d honestly rather pay a monthly subscription and have no ads than this.
Good luck trying to use this
–
AndyN8989 –
2023-07-25
3 different devices and pretty much unusable on them all.
Problems range from inability to mirror on a tv with any stability at all to just being clunky to operate. Ad breaks break the stream with no option other than to go back to the beginning. Resolution is poor too, which we don’t get on other channel apps. There have been issues with pictures being cast but without the sound.
Pity because 5 has some good content we’d like to watch. Oh and the tv resident app doesn’t work either just spins endlessly trying to load but can’t connect to the server. If this sounds like it might be all due to a poor
Internet connection, it’s we don’t get similar problems with other channels.
Still no multi-task / PiP function? (iOS)
–
Hlfljvlnlglblbv –
2023-07-25
This app is generally well designed but still feels very far behind those of other mainstream streaming services due to a lack of multi-task / picture-in-picture functionality.
Separately, subtitles (CC) will disable themselves randomly when briefly leaving the app but not closing it, and immediately following ad breaks. Not a massive gripe but somewhat irritating to have to keep enabling subtitles every 15 minutes after commercials.
ads are terrible
–
ndjdndndj –
2023-07-25
There was a program I’ve been looking to watch for a long time I finally found it on your app and couldn’t be happier. However the ads on this app are not worth it. Before you even watch you show u have a 5 minute advert than 7 minutes in another 5 minute advert and so on till you have 20-25 minutes of just ads for a 50 minute program. No program to is worth all that ad watch I understand you need ads but that just silly. And if you touch the wrong button the ads start from the beginning. For this reason I’m uninstalling and staying with Pluto tv that great and has NO ads at all. I’ll happily come back if your ads change.
Programs great - buffering intolerable
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The Hedge Fairy –
2023-07-18
I live in an area with no broadband so watching via mobile signal - The programs are really in my interest zone, unfortunately the buffering has progressively got worse and worse. Is it because the content is more and more super high definition and therefore require more data/ could there be an option for a lower data versions of the programs or a version of the software that would work in areas with less broadband availability?
Ads too long vs programme content
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the_cyborganizer –
2023-05-15
Way too many ads(on one use I accidentally clicked the back button and had to endure another God awful long ad break from the start again), I thought this was a catch up and on demand service. That should be for the programmes NOT the ads as well. All the other on demand and streaming services can balance the ads, yet not do here. Probably won’t use this app much as a result as not an enjoyable experience. The ads pay for this, I get that, But this many??
Awful app
–
MellyBean75 –
2023-03-03
The worst app I have ever used. No option to skip or go back. No option to skip intros unlike every other app. Trying to use scrubbing to go back or forward is impossible. The app is so unresponsive & at times I have no option but to do a shut down to get out of it. If it freezes or crashes through no fault of your own you then have to sit through another 7 adverts even if you’ve just watched some. A real shame as there’s some great programmes I would like to watch but the app has put me off.
I’m astounded to see some of these 1 star reviews saying how bad this app is are 2 years old & yet five have done nothing about it…
Ludicrous amount & frequency of same unavoidable ads.
–
Ginistera –
2023-02-04
Reasonable choice of programmes & series.
App functions pretty well. But. But. ..
But the adverts… good grief.
Every 8 minutes; a batch of 6 to 8 adverts plays.
Most of the time, the same four adverts are included. Currently a fat black skater pushing always towels. Some bed mattress thing. Several betting ads. Plus fast food.
Every 8 minutes. You get a batch of 6-8 ads.
You pause. Or fast forward… another batch of the same adverts. Six to eight of them.
You cannot choose an episode from a series. You cannot skip to the next episode.
You have to close the episode and go back to the Home Screen. And then at the start of any new episodes….
Another batch of the same 6-8 adverts.
Almost unwatchable. And enough to make you scream.
Certainly enough to want to uninstall the app.
They announced a prime app in 2017 where you could watch ad free; like other, better apps.
But it never happened.
This app is truly terrible.
One star worthy, this is just poor development
–
A.B.McT –
2023-01-10
Where does one start. The worst of it all, you can’t even rotate the screen on an iPhone so end up watching a very small letter box, thought we got over this hurdle 10 years ago! And if you can cope with that it will decide to just kick u out mud watch back to the main My5 screen?? Come on, get some proper developers working on this and fix the issues, not some bunch of half baked wannabes why must’ve got bored and just chucked this together. Poor show and poor reflection on the channel.
Good content, flakey app
–
MarkyMark's app reviews –
2022-09-11
I love the content of My5 it’s a shame the app is flakey. The main issue is with the pause/play icon. It is unresponsive until clicked 3 or 4 times. I’ve no idea why nobody has fixed this glaring issue. It’s annoying. Please fix. I end up having to close and reopen the app and watch all the adverts again… oh wait that’s why they haven’t fixed it… because they want more averts to be played so they can get paid… ohhhhh makes sense now
Awful experience. Have other reviewers actually used this?
–
EQM World –
2022-06-27
This was clearly developed at low cost by C5 somewhere to do it on a budget. It’s awful. Freezes all the time. Usually during playing an ad. I don’t mind the high frequency of ads - but the user experience is so bad you it just reminds you why you happy to pay Disney+ and Netflix subscriptions to avoid bad things like this
It doesn’t have to be this bad though. There are many good ad supported streaming apps out there but this isn’t one of them. The other reviews have to be paid for
Not as good as it used to be
–
frustrated mike1 –
2022-06-03
Review 3 Jun 2022: The good news is that this app allows one to see (some) past programmes that one missed first time round. The bad news is that the app used to be better, and used to host programmes from minority networks, but has now discontinued these. It is also worse technically making for a frustrating user experience. Programme info cannot be viewed in full (oversight by programmers) screen overlays stay too long and cannot be hastened to depart, and if you try you’ll get another 5 minute compulsory advertisement break thrown in. If you are watching a series it does not automatically move on to the next, you have to search through and select the next one from memory. In short poor, as these apps go. Yes there are advert breaks, but My5 have to make money - that’s ok with me but extra adds for pressing the wrong button just pisses me off.
Decent app….but saturated with ads.
–
Ja7iX –
2022-05-07
The app works great. Fantastic picture quality and no technical issues on WiFi or mobile network.
But it’s saturated with ads. Two and half minutes of ads before you even can start watching whatever you want to watch, that’s taking the mickey out of us users. I DO understand that advertisement is a income but FIVE ad’s before you even start watching is absolutely ridiculous and laughable and then in the middle of watching a program another two and a half minute of watching ads.
Now I remember why I stopped using this and I WOULDN’T recommend ANYONE use this app. Two stars is generous because overall the app works well and it’s easy to navigate. Channel 5, you really need to do better.
Freezes far too many times
–
Gems1986 –
2022-04-01
I don’t like to leave bad reviews but this app needs fixing. Ive given 1 star only for the true crime content which is why I downloaded the app. It constantly freezes usually after you’ve been made to watch 6mins worth of adverts. I’ve lost count the amount of times I’ve had to close the app down and restart, only to be made to watch another 6mins of adverts before it resumes the show.
I’ve checked my wifi signal which is fine and I don’t have the same issue with any other streaming app.
Plays ads then freezes
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StillBeatsOn –
2022-03-19
The same problem has been occurring frequently for years- plays 6 or 7 ads before program starts then freezes so have to switch off device to restart app, then get to watch 6 or 7 ads and it freezes again failing to play program.
They have been ignoring this problem for years ( it’s happened on different devices)
so I guess they don’t care if people get to actually watch their content as long as they play them some ads.
War Ship at Sea
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Julie 6219 –
2022-02-24
I am absolutely glued to this program, The only problem is it won’t let me watch the very first one which is a shame , My Five do some absolutely fascinating programs you just want to sit and watch them all , May I suggest a way to set out your series , tap on program the if there is one to six episodes lay them out so people can pick which one in that series they want to watch ,
Unwatchable
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Eden1472 –
2021-12-02
I was pleased with the app until tonight. I started to watch a movie but had to pause it. When I went back to resume the movie the many ads started, which is fine. Unfortunately I could hear the sound of the ads shown and also some other ads at the same time. The audio ads stopped and the sound for the movie began but I was still seeing other ads and their sound. I’ve tried coming out of the app, closing Apple TV down and restarting but as soon as I go into the app the sound starts before I’ve even selected anything to watch. This makes it unwatchable. One star given as I can’t give zero stars.
Stop switching the subtitles on halfway through!
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Froggybiker –
2021-11-30
Yes, there’s a few adverts, but I’m okay with that. But please, stop switching the subtitles on after each commercial break. The programme starts fine (without subtitles) but as soon as it resumes after the first ad break, the subtitles come on without me touching the screen at all. I turn the subtitles off and all is okay, until after the next ad break, when they’re back on again! Not so bad if it’s at programme with only 1 break, but if it’s a film with 4 or 5, it gets pretty repetitive.
Advert scam
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Sickedge101 –
2021-11-10
Will happily load and make you watch 8 adverts before a program, however, as soon as the adverts are over it conveniently is unable to load the main program. Closing the app and re-booting it doesn’t let you skip the ads that you just wasted 4 minutes of your life on, when re-opening the program; it forces you to waste another 4 minutes watching them all over again.
This is quite obviously an advert scam as they get people to watch an advert multiple times and thus charge more money towards the advertisers; I refuse to believe that a large corporation has bugs or oversights as glaring as this in their app.
I am well aware that this review will not change the world but hopefully one or two people choose to not download this app and fall victim to having their valuable time scammed from them.
Kicks me out
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-josie-33 –
2021-07-31
This is potentially a really good channel but every time I first go in each night half way through what am watching it kicks me out! I then have to go back in thinking it will continue were I left off but no, I have to start from the beginning. It’s nothing to do with my apps as it happens on my living room tv and bedroom. It needs looking at as something isn’t right, apart from that it’s great.
Would have been more stars but…
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Annieangel55 –
2021-07-14
I love using this app and don’t even mind the ads but in last month or so it keeps crashing.. whirling and then blank screen and you can’t get out of it until you delete app and reinstall…. I have to delete app and reload and then re login to my account. Very frustrating. Have had to do this at least 4 times in last month. I regularly keep updates up to date so what’s happened this once really reliable app. HELP.. please sort these glitches.
Very annoying !!!!!!!!!!!
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justdunno123 –
2021-05-15
I'm sorry but this app is absolute rubbish seems to have a lot of bugs like when I click on a video it comes up with the age question asking if your over 16 so I put yes and then after all the ads it came up again and asked me again so I click yes watch more ads and what do it do it takes me to it again and it done this one more time anyway after that the program started but then half way through that it just crashed and it went back to my fire tv home page. They need to sort this because this happens mostly every video u watch!!! 👎
Hopeless!
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Sasquaatch –
2021-04-23
This app is in theory a portal to great content, but the app itself is buggy at best & virtually unusable at worst.
Trying to watch episodes of a series, I get several ads prior to each episode, very often being tossed out of the episode I have selected, and forced to rewatch the same 5 ad selection before I gain access to that episode.
Alternatively, during to said ads, I somehow get redirected to a different episode & still have to go through the prior ad selection.
Painful!
Some very good stuff in amongst it.
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Lost it? Never had it! –
2020-12-13
I had associated the Richard Desmond-owned Channel 5 with programmes about benefits shaming and below-average intelligence police officers driving fast cars to bully the socially inept. However, the recent Dan Snow Dambusters 3-parter and Chris Tarrant rail travelogues have been great, along with the usual flagship 5th gear and Gadget Show, so keep it up. App also works better than other prime channels.
Crap app
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Pr1te5h –
2020-11-23
First it forces you to watch ads...6 of them, which is okay. But if I’m casting to my TV, why does it prevent you from doing other things with your phone in the meantime?! When I tried to switch to other apps to burn time while the ads played on TV, it froze the ads. Terrestrial TV does not force ads down my throat. I can do other stuff whilst they play, soo why do I need to be force fed them with this app?
Then after casting the ads to my TV, it then asked for my permission to access my Apple TV (which it has already used to cast the ads in anyway). After granting permission, the app freezes and does not load the programme I wanted to watch.
When I try to start watching the programme again, it tries to make me watch another 6 ads. I closed it down, and deleted the app.
My5 need to get their UX sorted out if they want customers. I get your funded by ads but don’t force users to watch them. Users should be allowed to multi task like they can with terrestrial TV. Then at least make your your app actually works and load the programme. The fact this was able to work perfectly to play ads but failed when it came to playing the programme shows that your focus is on ad revenue and not customer satisfaction through the content you’re delivering.
Whoever QA’d this app before release should get a new job.
Constant advertising
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has all the nick names gone –
2020-11-09
This has got to be the worst TV app ever, every time there’s an ad break you are bombarded with 6 adverts then if you hit the wrong button you’ve got to go through it all again. Today I had the thrill of having 2 adverts being shown simultaneously....12 adverts....great! Then after all of that they showed a couple of ads up coming programs before I realised it wasn’t the episode I wanted being showed. So then you go through the whole procedure again. Please allow us to linking in the the episode before the ads. But I guess it’s because channel 5 is just greedy for advertising money.
DO NOT DOWNLOAD THIS CHANNEL
Ridiculously Long Adds...App Deleted!
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Gudgiequeen –
2020-10-10
Today I tried to use the My5 App for the first time. The overall look, menu system and picture quality but all fine, however these all fade into insignificance when before you even start watching a programme you are forced to endure 7 minutes, 30 seconds of Adds. I understand that adverts are what finances Channel 5 but this is absolutely ridiculous! This isn’t the end of the adds as you still have to endure multiple adds throughout each programme. All I can say is that I for one do not have the time or patience to put up with this nonsense so am about to delete the app on a permanent basis.
Good dog bad dog inside the world of doggie day care
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nbbnkgffbk –
2020-10-08
I was assuming that this program would have some sound information about dogs. What a lot of trash aromatherapy for dogs what a good laugh, dogs enjoy smelling other dogs butts. Obviously not fragrance that is Alien for dogs poor Betty I feel bad that a obviously anxious dog needs were made worse by a idiot who obviously knows nothing of dogs where do you find these people don’t you check there animal qualifications before you let them near animals. You should have showed her mum being taught how to treat Betty so the problem is solved for both. Not the total rubbish that was tried.
Birthday party I have party’s for my dogs but they are controlled.
Doga impulse control rubbish they were tormenting the dogs with treats without commands.
Also you never take a new dog into a field full of strange dogs at once. That is just common sense.
Hope this review helps genuine animal lovers that already have common sense not to watch this trash.
Worst tv app going
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Harrison-1990 –
2020-09-22
This is by far the worst tv app going. Shocking function to filter programs. The category section is available only in a-z list that you have to scroll through each time you want to look what to watch. The tv app doesn’t remember what you have previously watched so therefore impossible to know where you left off. To find out you have to guess and that’s where the adverts become annoying because averts are at the beginning of each program which wouldn’t be so bad if the tv app told you which episodes you have previously watch.
Great programs! But had problems with app for years
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Nic xxx/ cola –
2020-09-18
I love to watch catch up tv I have an app for every channel. Channel 5 is an app I’ve had problems with for years! It results in me avoiding the app completely which is a shame because they have some great shows.
I decided to give it another chance and within 2 days the same problem rears it’s ugly head.
Half way through a program and interestingly AFTER the adverts the program appears to freeze/buffer. Reload the problem and after watching the ads again, same result.
Just went to watch another program, AFTER the adverts and guess what? Same thing.
Personally I think it’s a ploy to increase revenue for advertising because there’s no other explanation as to why you’d have this ‘bug’ for years
My 5, your recent update is really annoying!
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weebeecav –
2020-09-01
I have complained about the live stream issues before, now the latest update I have been unable to watch the shows that I’ve loved because of this ongoing problem. No sound or app completely crashes!
I have not seen an improvement on being able to download and watch offline either.
I am trying to watch your shows, but I cannot! Time you got a new developer to overhaul and get this app to work properly!
Worst TV App Ever
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Bubbles Review's –
2020-08-13
Please Please Please do something about your app!?!?!? I love the programmes you show on Channel 5, but the app doesn't work. It is always freezing or kicking you out of programmes when trying to get into them. Why don't you hire some computer whiz kid to sort out all of your troubles. There are so many clever people out there looking for jobs! It's obvious you have a space in your team to take on someone who knows how to sort it all out!!!! You are loosing the fight to stay at the top where you should be because of this rubbish app. This has been too long we have all been waiting for you to rectify the problems!!!
Please help!!! Programs stop, sound stops, continual buffering, deleting & reinstalling app doesn’t help!!! Please just when it got better, it’s now worse than ever again. Haven’t been able to watch any programmes since a week past Wednesday 😡😢. Please help!
Still freezes but now a new no sound bug
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CosmicTen –
2020-07-26
Updated hoping the freeze bug had been fixed but now it opens with no sound, I have to go out and in to the full screen play a few times until the sound comes on.
The freeze till happens, much of the time around adverts starting but also happens within a programme too.
Using the current version of iOS 13 on iPad Air 2.
Technical problems
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T!ncks –
2020-05-25
I’ve been using this app for some time and like the previous comment it freezes when the programs goes to break and then I’m required to reload it. Now, whilst watching something for no reason the program will freeze but I’m still receiving the sound and the the app shuts down. I have checked if it is possibly something to do with the auto lock but it shouldn’t be the case as it’s only a recent problem. I have always had my auto lock on with no issues and I’ve taken it off and the problem still occurs. I no longer enjoy using this app as I cannot get through a program without having to reload it!!!
Great Content! GREAT PROGRAMMES! Just slight niggles to improve on! But get this app!
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HENFC456 –
2020-05-23
I had history saved as a guest and when I created an account it wiped it.
However on the whole a great app with programmes for all, I love the police ones- traffic cops, police interceptors and the tube one and padding station programme along with many more. Although sometimes it can struggles to connected to video and is a bit Buffery or slow even when I had good WiFi. Just sometime to improve on. But generally get this app, it’s great! 👍😀😃😍🤪🥳
One of the most god awful apps ever
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Mrredsocks –
2020-05-22
Do you like adverts, then this is the app for you!
Adverts are the way that channel 5 makes money, and there is no issue with that. The issue with this app, is that if you so much as get a text, alarm or phone call come up while your watching, it will make you watch a set of adverts before you can unpause (often between 2-5 minutes of ads)
If you close the app part way through a show, when you go back to finish watching at a later point, you will have to watch a set of ads, even if you only have a few minutes until the next ad break, or to the end of the show itself.
A child could have developed a better app than this... either that or they just want to cram in as much ads in as possible £££
Its as if they want you to go and watch it somewhere “illegally”.....
Much improved
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Lupearla –
2020-05-16
Had to write a new review as the My5 app has really improved from when I was last using it. A joy to be able to watch the 2 series of ‘Blood’ on it recently which were excellent. A nice format of app for browsing shows, and no need to sign in if you don’t want to. Very impressed.
Absolute crap
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chappywotsit –
2020-05-02
This app is unbearable. There are some decent programs available however the user experience is diabolical. Every time an advert break comes on the app freezes, requiring you to quit the program, disconnect from Apple TV, open the app again, locate the program you were watching, fast forward to where you were, reconnect to Apple TV, watch the same adverts again and then finally watch the next segment, until the next advert break where you have to start the frustrating experience again. I was trying to watch a program with my family, and we had to keep watching a Tampax advert over and over again every time we restarted the app. The slogan was ‘get it up there girls’, which was embarrassing enough the first time, but after several restarts it was unbearable. Sort this out!!!
Great programmes, bad app
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Em Cliff –
2020-04-26
I watch a lot of your programmes on My5. Love the choices and variety. The app lets the programming down. My kids love milkshake but I have to navigate to the milkshake category for them. Their own kid friendly profile or a separate kids app would be amazing as the programmes in milkshake are brilliant! The milkshake website is also very temperamental.
Often the app won’t let you watch certain programmes or there are playback errors. Sometimes programmes get stuck at the ad breaks.
Such a shame as your content is great!
Gets to an add break and then stops playing
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Callmeryanjohn –
2020-02-21
Gets to an add break, doesn’t play any adds, just sits there flicking back and forth by a second. In order to get it to play again you have to scrub past the add break, which is obviously impossible to do with accuracy. Doing that turns the subtitles on, but the app doesn’t think the subtitles are on. You can fix that by turning them “off” then on and then off again.
All in all, irritatingly bug ridden. Won’t be using it again, I’ll just steer clear of the few channel 5 programs of any interest.