Watch movies, TV, and sports, including Amazon Originals like The Lord of the Rings: The Rings of Power, The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.

App features:

• Download videos to watch offline.

• Rent or buy new-release movies and popular TV shows (availability varies by marketplace).

• Cast from your phone or tablet to the big screen with Chromecast.

• Multi-user profiles allow creating personalized entertainment experiences.

• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb.

• Watch on Apple TV by downloading the separate tvOS app (requires Apple TV 3rd generation or later).

The Prime Video app is now available on Mac by downloading the separate macOS app (requires macOS Big Sur 11.4 or later)

If you subscribe to Prime Video via iTunes (where available), payment is charged to your iTunes Account at confirmation of purchase and your membership automatically renews monthly unless auto-renewal is turned off at least 24 hours before the end of the then current plan period. Your account is charged for renewal within 24 hours before the end of each plan period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.

For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home. Please see our Privacy Notice, our Cookies Notice and our Interest-Based Ads Notice found here: www.primevideo.com/ww-av-legal-home.

For all other customers: By using this app, you agree to Amazon’s Conditions of Use, Privacy Notice and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home.

What's New in Version 10.12

Bug fixes and performance improvements

Seller

Name

AMZN Mobile LLC

URL

https://www.primevideo.com/help?nodeId=202064900

Information

Developer

AMZN Mobile LLC

Version

10.12

Size

150.2 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated 12+ for the following:

Infrequent/Mild Cartoon or Fantasy Violence

Infrequent/Mild Sexual Content and Nudity

Infrequent/Mild Medical/Treatment Information

Infrequent/Mild Realistic Violence

Infrequent/Mild Mature/Suggestive Themes

Infrequent/Mild Profanity or Crude Humour

Infrequent/Mild Alcohol, Tobacco, or Drug Use or References

Infrequent/Mild Horror/Fear Themes

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Mac Desktop

Languages

English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish

App Store: Customer Ratings

All Versions

4.7 (433,623 Ratings)

App Store: Customer Reviews

Little worth watching, prefer Freeview.

–

dfresdg

–

2023-12-31

Version 10.12

Consider Prime Video simply a gimmick. Rarely opened as most content EITHER rent/buy OR need a subscription App to view. ‘Freevee’ Prime Video channel appears to be sole free offering. App messy, slow, jitters and jumps. Prime Video essentially no different to ad-supported Freeview channels, but with rather less of interest and uses excessive bandwidth even at min setting. Interesting but rather poor experience, would not recommend.

Crunchyroll extension needs help

–

Ems042021

–

2023-12-31

Version 10.12

I hope you can fix this as your employees and team have done an amazing job on the rest of the channel extras! Just need to get Crunchyroll on the same standard.

A lot of the series are missing episodes, sounds and subtitles. I’ve watched a few series and missed episodes as they were incomplete. Devastating, but I’ll live 😂.

Couple of examples to help you out:

The promised Neverland- sounds are missing at the start and also season 1 is missing episodes 3, 8, 9 & 10.

Migi and Dali are also missing most episodes after 2nd episode and resumes somewhere near the end of the season.

I have all the faith in your team and services to get this fixed 💪.

Good luck! 😊

Downloads a different language! Come on Amazon!

–

Spcats

–

2023-12-30

Version 10.12

What is going on?!? The last 6 months, whenever I download a movie, 8 out of 10 times it’s either in French, German or Spanish! And yes…I have it set to English all the time. But if I delete the download and just stream..it returns to English. It’s just poor. And now they are going to charge us the same as other apps to have no adverts, yet still charge us for other items on the app?!? What is that all about?!? If your charging more money, you should be at least cancelling the charges to watch other things on there. Should be no charge anyway. I have no clue why they do that. No other app does. I got rid of the other popular app for going too woke, during Covid and kept Amazon, but I’m about to delete this next. Fed up with them all taking advantage of us and our hard earned cash and putting movies on from when I grew up but all the lost recent stuff, you are charged for. It’s disgusting really,

Time to vote with our wallets

–

Murdo316

–

2023-12-27

Version 10.12

Adverts are coming to prime video subscribers.

I have cancelled my prime membership and won't renew while they force advert on prime subscribers.

Vote with your wallets, these are bad business practices!

Disappointed to receive adverts when I pay

–

SkyePlayer

–

2023-12-27

Version 10.12

I won’t be used Amazon Prime Video in future. The bulk of the films are rubbish and there are only a few good programs on the service.

Ok when it works

–

quick draw94

–

2023-12-26

Version 10.12

Was working fine this morning. Watching football matches, then it stopped before the Burnley/Liverpool match. Since then I haven’t been able to log back in. Tried resetting password which is rejected and just going round in circles with the links I’m being given. Online help is no help at all. I’ve checked my subscription which hasn’t expired. Frustrating when tech fails and makes it difficult to remedy the problem. Didn’t want to put 1 star as its a good service usually, but with the amount of money they make it should be easier to rectify these issues than having to resort to this

Terrible UX good content ..somewhere

–

eggungsct6h55sv88

–

2023-12-26

Version 10.12

The prime video app has progressively gotten worse to use and find content that you want to watch

I understand the commercial need for non prime content but it’s now so prominent it’s near impossible to find prime content

There is some good content IF you can find it

Looking by type e.g action also used to be easy, now you must use find and then subject yourself to a poor user experience of again prime and a list of non prime.

I’m on a tablet why must I be subjected to a list view of videos when I should (and used to) be able to see a grid - if you insist on forcing us to use the Amazon world view at least give us the tools to have a better view

Does anybody at Amazon actually use the applications they create?

All too often I hear “well Amazon does it that way” as an excuse for replicating poor UI and UX

Scam

–

MrFuri0U5

–

2023-12-26

Version 10.12

Barely any movies are ’prime’, you have to pay for the good movies.

Monsters

–

Disgruntled paster

–

2023-12-25

Version 10.12

The cünt made me pay for the nativity. Where is your loyalty, your humanity, your kindness???? WHO WOULD DO THAT AT MOTHETFÜCKING CHRISTMAS??????? What happened to be caring and thoughtful. Rot in hell y’a bügar

Rubbish app since update

–

Psyknot

–

2023-12-22

Version 10.12

Really poorly thought out app. Hard to navigate and if your a prime member you’ll find it very difficult to identify what you can or can’t watch.

Amazon is finally going down and people are starting to realise. Why else would they be constantly trying to make me pay for rentals and purchases whilst hiding the prime member content.

Also, the worst customer service ever.

Criminals. Amazon errors now cost me 100€ a year after cancellation.

–

Reviewer794

–

2023-12-20

Version 10.12

Following an Amazon error I was charged for Prime in two countries. Online support is mechanical, round and round in circles, hours wasted, meanwhile Amazon cancelled free delivery, I have to pay for slow delivery, no videos are available, no customer service BUT Prime continues to charge me over 100€ a year. No way to cancel the monthly payment, or correct these Amazon staff errors, and all I want is the delivery service that I paid for.

Terrible app

–

slipper pup

–

2023-12-19

Version 10.12

I have had great times watching a lot of the Coldplay movies on offer at Amazon Prime. But recently I have been unable to watch these as each time it says video unavailable. Tried many times to restart the app, update etc. But nothing is working. Please sort this out Amazon or I will be using a different app to watch movies. Best regards Also the movies are like the Matt Whitecross ones or the films about the concerts

Prime membership

–

Craig peacock

–

2023-12-19

Version 10.12

Want to cancel membership

Please add a playback speed option

–

Senpai3889

–

2023-12-18

Version 10.12

Appreciated

Poor, you’re charged twice

–

Nuneaton reviewer

–

2023-12-18

Version 10.12

You pay the subscription but then have to pay again to watch individual series and movies ? 🙄

APP FREEZING ON STARTUP

–

KJRONE68

–

2023-12-17

Version 10.11.1

updated iOS to 17.2 and now cannot open the app to watch anything. Freezes on startup and auto closes after around 10 seconds. Majority of other apps open okay!

Cannot report on Amazon support anywhere!!

Have to cancel subscription until Amazon resolve this!!!!

MAKING STUFF COST MONEY

–

GOODHAND109

–

2023-12-17

Version 10.11.1

I was going to watch the walking dead season 1 BUT it costed money!! I had it for free the week before!!! I already have prime and paramount plus!!!

Fix TV APP NOW!!!

–

Nathan92:48Sykes

–

2023-12-16

Version 10.11.1

Every single time you watch a show on the TV app! The next show or some random UNWANTED SHOW begins BEFORE your program as even FINISHED!! FIX THIS NOW!!! Can’t watch a single Program without the app starting a NEW PROGRAM 5 minutes BEFORE program as FINISHED! And it doesn’t even give an Option to turn OFF AUTO PLAY!!!

Amazon prime

–

Amazon prime fix ASAP

–

2023-12-16

Why does it not let me play a season keeping saying try again later pissing me of fix ASAP

Don’t bother to buy Prime

–

MichaelLaz93#

–

2023-12-15

Version 10.11

Being an extreme left woke platform be ready to watch edited movies with scenes cut out just because they are not inclusive enough and they might offend somebody. Low budget movies or old movies that is what you will watch and if you’re lucky to find a decent movie you will either pay for it or agree to watch ALOT of commercials during the movie.

Taylor Swift

–

Anna loves Taylor swift

–

2023-12-13

Version 10.10.2

You can get the eras tour at home so it’s a 5 starts already stream Taylor’s version.

Ps.im writing this on her 34th b day

Stupid

–

venabls

–

2023-12-11

Version 10.9

I really want to enjoy watching my favourite movies but every time I try to log in I put my password in and my phone number and my name I’ll click verify then it deletes my password I’ve tried many times and it wont work please help me and I promise I’ll write a honest review (if it’s good) and put 5 stars please help me with this situation (1 star)

Prime video needs a update

–

SAF_90_

–

2023-12-11

Version 10.7

Can not airplay in 4k hdr/dolby vision to my 4k apple tv it plays the video in hd sdr please update the app.And yes i could use the apple tv prime video app but ui is not fast and snappy its slow so i prefer to airplay as the ui is fine on the iphone.

Broken casting

–

J.U11

–

2023-12-10

Version 10.10.3

Had this app for years with no issues. Now all of a sudden a new update has broken casting and it cast find any of my 6 devices. I’ve touched nothing and checked every single setting, but everything’s fine. Works perfectly in other apps so just this one’s broken

good

–

rmju

–

2023-12-10

Version 10.7.1

good but doesnt work when screen sharing to my tv

No subs

–

Unaloo

–

2023-12-09

Version 10.9.1

Half the programmes don’t have subtitles. Not good enought .

ADDS

–

admded

–

2023-12-09

Version 8.25.1

TOO MANY ADDS WE ARE NOT PAYING FOR THIS

Stutters

–

owheble

–

2023-12-09

On a reasonably powerful macbook pro i7 2.2GHz 16GB with UHD the video stutters in fullscreen! Every other app works perfectly

Trying to see the football

–

kpcjm

–

2023-12-08

I have Amazon Prime,so why can’t I watch the football on my TVs

Not impressed!

–

Raja maniac

–

2023-12-07

How about FO? - leave the Premiwre league alone. It costs enough as it is without Jeff the space man getting his mitts involved. No wonder people hate amazon. - yes, I’m using the FREE trial, and I’ve cancelled it already. FO Amazon. - 1 star because it forced me to. What does that tell you?

Annoying

–

eve jakubiak

–

2023-12-07

When you try to search a good movie you have to buy or rent it all the movies that are actually good you have to buy or rent

no continuity

–

keirawrx

–

2023-12-06

content is reasonable. not being able to remove things from continued watching section without marking it as not interested is frustrating as you might still be interested, you just want it off the list.

continue watching section ends up cluttered with half watched things, series that have been completed but the next one may not available on prime. the free to me option is also gone that brought up what was available with your subscriptions. all sorts of other content gets thrown at you. one of the worst streaming apps to use.

Elvis - the film

–

brithross

–

2023-12-06

I have just paid £7.99 to purchase the film ‘Elvis’ for my TV and it won’t play. Would you please refund the money that I paid. Prime Video

Is useless for me. Thank you.

Nope

–

Hos44

–

2023-12-05

Nope

Freevee

–

hutch-in-son

–

2023-12-04

What a joke normal program has adverts. 4 videos to a show. This is 6. Absolute money grabbers. Adverts mid show without reason

What about VR?

–

This Latest Review

–

2023-12-04

I only use this app to find and add videos to my watchlist - never to watch, but Prime Video is becoming worthless due to constant errors in Prime Video VR. If I wanted to watch on a small display, then I wouldn’t have got into VR.

No more free search

–

robb-n

–

2023-12-02

As with the music app Amazon are removing functionality. There is no longer the ability to see things you don’t have to pay extra for. Just terrible, what is the point of this service. It would appear Disney is the only actual tv service where you don’t pay extra or get ads

poor

–

dorothy1971

–

2023-12-01

not great

Too many adverts.

–

Arabianmed

–

2023-12-01

App was great but now with the new adverts in between a movie has ruined the chilling experience. There are more adverts and they still seem to charge the same. Why charge if you’re going to have a dozen adverts?

Switch to Disney or Netflix

Pointless app, it says my device doesnt meet content protection standards

–

Quinthar

–

2023-11-30

Waste of time:

Downlaoded, Installed, fired it up, logged in, started to play videos then screen went blank and ina. tiny line at the bottom of the window says "can't play on this device as it does not meet content protection standards"

I've read that some monitors dont work with it, what the hell is the app even doing scanning my system for my hardware. I just watch the app through a browser on the same machine.

Amazing how a company that scrapes you data to profile you are worried about somebody with a Mac Studio with a 4k monitor.

Variety

–

dklei5

–

2023-11-30

Great, if more variety . new films and other bits could be brought in would be even bettar

Lagging

–

Sumrajkar

–

2023-11-26

80% of the time video keeps lagging.

“this video is currently not available”

–

lostinlain

–

2023-11-25

genuinely what is the point of letting me look up a film/tv show, look at the trailers and reviews just to tell me it’s currently unavailable??? are you have a laugh. why is it there then if its not available, take if off the site if its not currently available why get peoples hopes up. really grinds me gears!!

Horrible

–

Hiæ

–

2023-11-23

Shows movies /seires that you cant watch

Review

–

pink_86am

–

2023-11-20

Would be gd to have trailers for all films

New update

–

Waylan5467

–

2023-11-19

Skipping the crappy advertising removed , now Amazon middle fingers customer too.

Good app but latest update annoying

–

carlosever

–

2023-11-18

Previously when streaming could easily switch between viewing the programme/ film to “xray” to read about cast/trivia, etc. Now when you click, it changes the view to portrait from landscape and you have to click further through for information. Why change something from one-step, and easy to use, to more steps and very annoying?! Please can you revert back!

Do not get the app

–

doctorwhofan55

–

2023-11-18

This app is stupid you always need to pay for the movies that you want to watch it is slow and unfair

No way to swop to another profile on IPad

–

dfb1926

–

2023-11-18

How did that get past testing devs? Log into a profile in the app and then try changing to another profile. No way. What a jke. Fix it.

The only good one left.

–

Everynicknameistaken01938

–

2023-11-17

I use prime almost all the time.

I can’t afford all the streaming apps so usually I just buy a movie if I know I’ll definitely like it or already love it and rewatch them all the time because I can.

I can watch party with friends on different platforms like Xbox.

I can share my purchases with a family member who are financially struggling too. - Take note Amazon, the day you copy Netflix and block family members using the same account will be the day I stop with streaming apps entirely and you get nothing.

Not bad, could be better

–

FH90

–

2023-09-01

Generally this app seems to be quite far behind competitor streaming apps. It’s always glitchy, often when resuming an episode it takes me back to the wrong part. Takes longer to load than other apps. Now you HAVE to watch it in landscape or you see the X-ray feature throughout, this was added recently and looks unpleasant. Some popular shows I’ve found don’t even have subtitles available. Otherwise plenty of choice for things to watch and everything streams smoothly.

We’re paying members, bring back the “free to me”…

–

Miko Mayer

–

2023-07-18

We pay for Prime and yet are now being subjected to having to sort through shows/films not included in our paid-for membership. The button that used to exist “free to me” (which, obviously is a misnomer because we PAY for Prime) used to make navigating the app acceptable. With the removal of this option and the necessity to rummage through things that you need to additionally subscribe to, rent, or buy, the platform has become so annoying we’re considering cancelling our subscription. We don’t pay to be subjected to extra advertising and have an interface that makes it harder to find things to watch. If this doesn’t change imminently we’ll be cancelling our subscription (which we’ve had for over a decade) when our renewal comes up.

It would be nice if companies we pay for a service, that already make immense amounts of profit, would quit degrading their services by including advertisements and trying to make it as difficult as possible to watch content we’ve already paid to access. We would appreciate being treated like customers rather than a commodity to bleed as dry as possible. We don’t need Prime; if you’d like to keep your customers, I’d suggest treating them with a bit more respect and consideration.

Too much hassle to find anything

–

MWhittle

–

2023-06-18

Too many adverts for its own free content, which seems pointless. EVERY episode you watch has an advert start first you have to skip. Added a ‘free with prime’ button. Better than nothing I guess, but it likes to reset as often as it can. But doesn’t work properly when you do broad searches. I spend more time removing things from my list that have left prime than I do watching things on my list…. Searching. Well this is still rubbish, when searching say “comedy movies with prime” doesn’t seem to be a logic to it, some blockbusters are hard to find and some terrible b-movies appear first... The sections are not great to navigate, plus when you are just browsing then select a film, then go back....boom...lost your place and have to scroll through the list, or maybe the list has disappeared and is pages down. Suggestions after a film - well shock horror most seem to be paid options. Needs work still after all this time. If they didn’t have the content that they can afford to bring in, the app would not survive.

WHAT IS THE POINT OF A WATCHLIST WEHN YOU KEEP SWAPPING THINGS ONTO PAID OPTIONS?????????? seriously frustrating

PLEASE DONT CANCEL TENNIS!

–

Max Beech

–

2023-03-18

Really sad to hear they’re planning to cancel their genius coverage. Sadly I’ll be cancelling my subscription as without the coverage it’s not worth it for me. Some specific feedback I have, watching tennis replays is extremely frustrating as playing the video shows the video controls and so crucially, you end up seeing how far through a match is. So if you pause the match after one set, you end up likely seeing who is going to win as if the progress bar is at the half way mark, you know the person who win the first set is going to win. This sounds like a really niche problem BUT IT’S NOT! I would watch a lot more matches all the way through with this change. For some reason they have also recently disabled Picture In Picture for live tennis on iOS, or it’s at least inconsistent. PLEASE bring this back, I can’t watch it otherwise as have to do other things on my phone at the same time! I’d like to thank the developers for not moving ahead with their AB test where they added ads to tennis breaks without warning. For someone who has paid a lot for a year’s membership, this was very far from what I agreed to and if it had continued, I would not have been renewing.

Why are you reading this? Download it

–

ISZA4A

–

2023-01-10

Prime is an amazing app and honestly one of my favourites. You can watch literally ANYTHING! meanwhile Netflix and other platforms sometimes don’t have everything, whilst prime does. There is something for everyone on there, but unfortunately some programmes you have to buy or rent. Buy meaning, you have it forever and you don’t have limits although it’s more expensive. Rent however, You get 30 days to start watching it (which is clearly plenty of time) and 48 hours after you start watching it to finish, you can watch it as many times as you want within the 48 hours and it will tell you how much longer you have left. Amazing app altogether, 100% recommend!!

All over the place.

–

Tim8464

–

2022-09-11

Terrible scrolling experience when viewing film/programme lists. Pushing advancing screenshots back out of view is infuriating. It’s there then it’s not there even before you’ve passed that screenshot. It’s not like when you increase the size of the screenshot there is anymore information provided until you select it. I expect it will change again next month when viewing figures go down. Also you click on a programme, watch a bit of it, decide not to watch it and when you go back you don’t return to the place you moved on from. Imaging you read a book and every time you stop reading you sent back to the start of the chapter. That is what you are doing. Very frustrating.

A decent app with one problem

–

albion71

–

2022-07-29

A decent app, this - pretty good at keeping on streaming films and TV even though my internet connection is painfully slow (roll on the upgraded connection, due soon!).

My only issue is that there is no option to switch off subtitles entirely. I have coped with having to switch them off every time a new episode kicks in, but trying to watch Babylon 5 free with ads, and having to switch off the subtitles after every ad break is deeply frustrating, and makes it a rather less immersive experience.

Don’t get me wrong, I’m very glad that subtitles are available - they’re utterly necessary for accessibility - but to have a control in-app to allow those of us who don’t need them to switch them off if we so desire would be a wonderful thing. And hopefully not too complex to program…

I would like more films

–

twopintsoflarger

–

2022-07-01

I find the films on offer predictable fare and I have seen a large proportion previously. The films I either haven’t seen or want to see, both new releases and more obscure films are often behind the pay wall.

Tv series have some good content. There is also very little relevant content on hobbies, I like woodwork and there is virtually nothing relevant to woodwork. I don’t know if I expect too much but after two years of covid I find I mostly struggle to find anything I want to watch. The other benefits of prime membership are decent. All in all I am still fairly satisfied overall.

Amazing

–

Shyshycuttie

–

2022-06-02

I love prime for a number of reasons but I personally feel that all kids films should be free I’m an adult so I don’t benefit me and I don’t have kids but imagine a child already paying to watch a film in cinemas to them have to pay for it on prime I think that’s a little unfair. However yes there are other platforms but some of those don’t have the same content so personally I feel kids films should all be free. Overall I love prime as now I’ve come across a film “some like it rare” yet I have to pay and I’ve never paid for a film on prime I’m my life but this is worth the watch so y’all got me here 🤣

Brilliant & awful

–

Stuee 689908

–

2022-06-02

The concept and everything with it is great. The app however is abysmal. Quite often I have to load it several times before it works and it’s better if you’re not connected to a network when you do otherwise it can be painfully slow. Speaking of painfully slow, the download speed is the worst I’ve known since dial up! I give it four stars because I wouldn’t be without it now, I prefer it to Netflix and on the whole love it. Make the app work as well as Netflix and it’d be perfect.

I love prime video

–

work it on

–

2022-05-22

i love prime it’s amazing you can watch anything you want but some cost money and i’ve been wanting to watch “How to train your dragon: The hidden world” but i can’t because it costs money and i’m sure lots of children want to watch it too but it costs money and some parents let their kids buy it but others don’t, my mum just came out of hospital which means she’s not got a lot of money right now so she can’t buy it which makes me sad because that means i can’t watch the movie so i think it should be free for children but not just that one i think all the, How to train your dragons should be free because lots and lots of children like it. Other than that its amazing and i highly recommend it 👍🏼

Barely accessible for the hard-of-hearing

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Ellie Stirland

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2022-04-25

This app is practically inaccessible for those who need to use subtitles. It takes 10+ attempts MINIMUM to turn subtitles on; I turn them on, and they will instantly and repeatedly turn themselves off. I need to close and reopen the app at least 3 times for the subtitles to work, even then, there is a 50% chance that when a new episode starts, the subtitles will be turned off again, resulting it the struggle of trying to turn them back on.

It is ridiculous for an app to require such effort for me to even have a chance to use it; I can’t hear, and it’s irritating to have to spend at least 5 minutes every 30-40 minutes trying to turn on subtitles. Please resolve this issue as it is unfair for an app to pretend they support and provide accessible media towards the deaf community.

Starz play….

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bjaid

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2022-04-09

I just dont understand the pricing structure. Just seems like profiteering. Really old films cost a tenner sometimes. I dont get it.

A film i was half way through was sat in my ‘continue watching’ and when i went back to it the next day i had to rent or buy it when it had been free the previous day!!! No

Starz play is absolutely ridiculous. It should be separate not integrated into prime. I am NEVER going to pay extra to watch something unless its only just left cinemas and it really makes me angry that you up the prices of things when you know theres a new season coming out. Its disgusting.

I wont be renewing my subscription. Netflix is so much better

Not the best app.

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Walter Laurence

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2022-03-22

If I watch an Episode on my IPhone then go to my IPad later to watch another it doesn’t save my place. According to the app on my phone I’ve watched 3 episodes whereas my IPad says `I’ve watched ten and skipped 3.. not sure why the account doesn’t update between devices. Also, have issues with subtitles. I rented midnight express recently for a re-watch, which has lots of foreign dialogue and there were no subtitles available for it so as ended up not watching it (waste of money there..)

Content wise it’s fine, it has lots of shows I love, but in terms of the app it’s self it is nowhere near as good as it’s direct competitors Disney+ and Netflix.

App no longer works after update.

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El Gordo 46

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2022-02-07

I updated the prime video app on my iPad tonight and now the app won’t open, press the icon and nothing happens. I’ve tried opening prime video on my browser but it won’t play any of my films, press play and the browser closes. What has happened?

Any help appreciated. I tried deleting and reinstalling the app, same problem, tried restarting my iPad, same problem. Help!

The best thing Anyone could ever wish for

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kevin peter lor

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2022-02-01

I don’t bother with television anymore because all you see is rubbish the same old rubbish that’s been repeated year after year week after week and we have to pay a massive television licence to watch such rubbish .If you haven’t yet get prime it’s amazing I watch it every single night and fall asleep watching it on my iPad can’t wait for the next horror movies to come it’s a five star for me Kevin from Ruislip

Getting worse all the time…

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David Greer

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2022-01-06

Selection increasingly poor - and often baits you with a free first series but once hooked, you have to pay for the rest. Introducing adverts was a terrible idea when we’re already paying a subscription. Never found a single piece of original content worth watching. Invariably everything I watch, I’ve bought. And now, with the latest update, the app regularly crashes (on brand new top spec iPad and iPhone). Considering what we know of their business practices on top of this, and the spectre of their taking ever more market share and destroying competition… It’ll take a big improvement for me to resubscribe.

Last update made bugs worse on iPad app,

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Flichfield

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2021-09-05

Hi AP

I did the free 30 day trial to acorn TV on Thursday, ever since trying to watch anything on my iPad app just means it stops after a few minutes and closes the app. I got rid of the app and downloaded it again and it’s still doing it. Is this a ploy so that I don’t get a full 30 days. Happening with all shows on prime app too!

Normally it works well.

iPad up to date on updates as are apps

Not really worth it for kids

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j?s?b

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2021-08-30

Beware as for kids they have a LOT of LOW quality things that you have to pay huge amounts for - £7.99 for a 15 minute program about the gingerbread man which is borderline unwatchable by anyone over 5 - for example, so clearly pester power / accidental purchases by kids is their business model.

Also watch out as one day everything in my 4 year old’s “watch list” so her favourites which had previously been free and watched many times suddenly changed and most of them had to be paid for, which feels quite shadey.

The user experience is generally really clunky and frustrating, which for a company making billions a day you’d think they could sort easily.

Chrome cast issues

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PG_95

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2021-07-30

I love prime. I have used it for many years. And since the chrome cast has come out it’s made it a lot easier to watch things straight on the tv (for most other providers anyway e.g, Netflix, Disney + ….).

Prime continues to lose the casting option on mobile devices and honestly it drives me insane. I even called the helpline months ago and all they could tell me was they were aware of it and people were working on it. I updated the app 2 nights ago, I got the cast feature back for that night and by the next morning it wasn’t working again! I have periodically looked out for another update (nothing as yet). This is honestly my only critique of prime and I really wish it could be fixed properly.

2 stars

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strev.205

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2021-07-17

I was in the middle of watching 1987s 21 jump street. I was half way through season 2. When I had finished watching episode 4, the rest of the season was unavailable to watch. I went back onto season 1 and all of those episodes were also unavailable to watch even though I had access to them 5 minutes prior. The entire TV show is not even on there anymore! I’m really disappointed considering I was half way through watching a TV show I really enjoyed in which I have no access to whats so ever now as it says it’s only available in the US.

So many times this does not work

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Fed up tracker user

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2021-06-27

It’s great when it works but this is definitely and by far the worse app on my iPhone. It frequently does not work. I can get on to the list of programmes but when I try to play a programme, it says there is a problem and check internet access etc. Internet access is fine and no other app have a problem. Sometimes it’s worked recently with wifi off but then it’s using my data allowance! I cannot count how times I’ve rebooted my phone / deleted this app and reinstalled it etc. This is definitely no solution though as doing this only works occasionally. PLEASE FIX IT.

Lagging Behind

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SEAJ's

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2021-05-06

After a good few years of continuously streaming eye-catching original dramas,series and movies that justified the high subscription, Prime is now sitting back on its laurels and stagnating. No doubt the pandemic has bolstered their membership, yet this could be an anomaly that costs them dear.

For new evolving offerings such as those from Apple+ and Now TV, are shining a light on Amazon’s somewhat tired format and reduced output, while highlighting their annoying tendencies to squeeze every penny from their clientele. Like getting you hooked on a title, only to find you have to pay further premiums to view the later series. While all the time those monthly fees just keep creeping up.

It will be very interesting to see what happens to Prime’s viewership in the coming months. As we emerge from lockdown bingeing across a broad spectrum of services, it may well be that many start to consider refining their choices. Unless the taps are turned on again and regular, quality output starts to flow more freely, I can see stagnation turning to deserting Prime for pastures new.

Good. But if you like to watch a series, be warned.

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Series watcher.

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2021-03-17

Good range of programmes and a good app.

My -2star niggle concerns a series and continued seasons.

I like to get stuck stuck into a really good series without the annoyance of, as with tv, waiting a week for the next episode.

I have started watching some really good ones, however, Prime runs for example three seasons inclusive then you have to pay for the last two. This is quite a thing of theirs and it’s happened on about 80% of the programmes I have watched over the years. There was even one series where there was a season in the middle of several seasons that was not free.

I simply will not panda to this dishonourable practice so I do not buy on principle and suffer the annoyance. Buying films I don’t have a problem with it’s a one off payment now and then of a few £ but to buy a whole season or two at a couple of £ each episode gets expensive.

Netflix do not do this.

Designed to waste your time....

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Mmmmm736474

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2021-01-05

Not only do the pictures change but also the titles to some of the films. When you’re looking for something to watch, every time you click on a video, watch even just a few seconds, realise it’s rubbish or seen it before, exit and return to the list, the list has refreshed leaving you to start from scratch. Not just scratch, but a different starting point amongst a bunch of slightly different categories.

To make things worse most of the videos are listed in most of the categories, most of the categories include videos that don’t belong in those categories and even if you only watch a few seconds they appear in your watch list. I.e. if you want to use the watch list you have to constantly delete entries of the videos you bailed on for whatever reason. Many of the paid for videos are not in English and don’t say that in the summary. This app is extremely frustrating and clearly designed to give the impression that there’s a lot more to watch than there actually is.

The truly annoying feature is the suggestions, they are heavily influenced by everything you click on, particularly the stuff that turned out to be of no interest. And to top it off there’s a “because you watched ” category that frequently includes the film listing.

A good service with possibility to improve

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Sunshinelover99

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2020-11-12

Positives: i) included in Prime Membership, I wouldn’t pay for it separately; ii) a very good range of shows, particularly love watching some of the older tv shows that are nostalgic and more “gentle” (the real world is overwhelming sometimes and we all need an escape); iii) appreciate that the downloads don’t expire (nothing more annoying!).

Negatives: i) sometimes tv shows are not uploaded with correct information/out of order, and episodes are duplicated despite being named something else; ii) annoying when only 1/2 seasons are available on Prime, either show also of them; iii) linked to the previous one, if something is not available to watch with Prime membership but Prime is displaying it, it should be able to purchase directly from the app.

Pretty crappy

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psychic psy

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2020-09-26

It’s ok if they have what you want there and then but if you’re watching a series and they decide to take it off their list then that means you have to find it else where or pay to watch at like £2.50 per episode. I know nothing should be free but we pay a subscription and I don’t like that I’ve got to season 13 of a series and by the time season 14 came out now none of it is watchable. The prices per episode is enough to make someone want to type “watch for free even if it’s illegal” into google. Like put the prices down and maybe these actors wouldn’t complain so much that people are streaming for free, get more realistic and maybe people will buy the product.

Irritating previews

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wake up amazon

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2020-09-19

Stupid previews that spoil an otherwise good experience. There are some excellent shows with some really bingeworthy episodes. I appreciate the effort by the shows producers when the theme music and credits are clearly designed not to intrude between episodes. The eerie music comes on at the end of the episode, there are a few unobtrusive credits, the screen fades and you are tensed awaiting the next episode and suddenly some idiot starts shouting about football and the spell is broken. In my understanding about modern media you can pay for it in one of two ways. Either by watching an advert or by paying in money. If you have to endure adverts when you have paid for content then you are paying twice. I will be switching back to Netflix.

Lockdown

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pebbles 100

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2020-08-19

I have Been on lockdown nearly 7 months . My lockdown started the last 2 weeks in February. I have COPD with No Cure so I am slowly dying there are 4 stages with this disease because it slow it might 9 month to 5 years so I have to be careful as I am on Oxygen tanks when I go out and machines at home . I am terminally ill and on the risk list . I have tried other apps they are completely Rubbish, but this one is fantastic and by watch different films it help me with my pain and paying the subscription is so worth it . So thank you so much you're definitely my medication

Scrolling through titles

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tore82

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2020-07-26

The app is amazing with a vast library really enjoyable.

Nothing to complain about but would be nice when scrolling through what to watch then clicking on a title for more info then going back out to the scrolling options again you get sent back to beginning of the list to scroll again through to get to where you were previously can be a bit annoying. Would be great if you could continue from where you were. Cheers!

Good but annoying bugs or intentional??? Would be 5 ⭐️ otherwise.

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Pauly Wauly 8488900

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2020-07-23

I like the update in this and looks like a far more familiar Netflix type experience that is easy to navigate.

Love the free to me toggle switch which filters the paid for content out - particularly good for the kids as I was sick of having to let them down and tell them it was to buy only. Almost to the point where I was going to switch completely to Netflix so a great improvement.

The profiles addition

Is also a game-changer. Really helps having separate profiles in a family household.

BUT, a really big irritation with this update - when scrolling through genres and subsections, if you tap in to read the blurb for a movie and the go back, it annoying moves you down the screen and the re-orders the content in that section. This means you have to re-scroll back through titles already scanned.

Is this a bug?

Or is this done on purpose to show more content?

Either way it’s really annoying!

I just have ONE question

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Lisa con la Visa

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2020-06-21

So this app is clearly very successful and has lots if descent reviews but my daughter has a question, so apparently there is this series called just add magic and there are multiple seasons, my daughter wants to know if after this covid 19 crisis there will be a new one as she really enjoys Just add magic and she loves the whole concept. I would be very grateful and and my child will be very happy if you answer this question, overall this app is very decent and has a lot of great reviews. It also has a lot more kids content than Netflix.

Very good

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Slaydayishere

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2020-05-07

I quite enjoy the selection of films on offer, love some of the original shows and like the fact many (if not most shows) tell you trivia about the show/actors and who exactly is in each scene. Only downsides being that subtitles aren’t always correct. For people like myself who just like subtitles this isn’t a huge issue (irks me slightly but I can live with it) but for hard of hearing d/Deaf people I can imagine it is very frustrating. Sometimes they’re missing (if the camera isn’t on the speaker, if it’s Afrikaans/British for some!) or they’re just wrong. I also don’t like how it doesn’t automatically fall into landscape mode when I play a film, like Netflix or other streaming services does, I have to manually set what way the screen is.

Subtitles

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Imö

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2020-04-10

Prime is great, but when I’m watching series or films on my phone it’s automatically on subtitles, which is pretty annoying when watching a series having to turn it off every episode. I don’t know why it does this, whether it’s just me or not but can you please change it so it doesn’t have subtitles unless you turn them on. I don’t understand why it does it on my phone and not my tv, but I have tried to change it in my settings or in the app but nothing seems to work. I’m sorry if there’s an inconvenience with this.

Selection could be improved

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Solosmurf

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2020-04-02

You can usually find something worth watching but the best movies are obviously to buy or rent. Rental could do with being extended to 5 days because it’s not that cheap and who is going to watch a movie continuously over the hours allotted.

There are without doubt a lot of excellent movies on Prime but mostly they are not anywhere near the latest releases. They keep the same ones on for a really long time, some seemingly forever. New releases are few and far between, again not many new ones, if any.

The search engine needs refining too, the first few under each genre will be within search parameters but then it’s all mixed up. Searching for English RomCom resulted in the inclusion of several Gujarati titles.

More the service than the app

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Billie Perks

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2020-03-15

My grievance is more with the Prime Video streaming service than the app. The layout and design, is very simple and intuitive, although searching by genre is more complicated. I just don’t understand why they feel the need to include things that don’t come with the service. If I’m already paying for a subscription, why should I have to pay additional fees for what is newer and popular, I don’t know another mainstream service like this that does the same. If I’m paying for a streaming service, I want to be able to watch whatever is shown to me, not promised better movies for even further investment. I don’t know, just feels like common sense to me.

Best film streaming app ever 🤗

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Sammybabbbyyyy!!!

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2020-02-19

This app has much more films than other apps of this type. And if they don’t have something you can often buy that film to keep. I recently bought Westworld seasons 1&2 and as I don’t have a tv had waited ages for Netflix to show it but it just didn’t happen. Then I seen it was available to purchase on here for not much at all . Absolutely worth every penny! However everything else I wanted to watch has been available free . Prime is absolutely amazing and I will be unsubscribing from Netflix when my next payment is due. Prime is now better by miles !

Had to redownload content again!

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C D T

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2020-01-06

I have several issues with this app:

1) I had downloaded The Expanse Season 2 and when I tried to watch it in the train it failed miserably as it was trying to use my mobile data connection which I didn’t have signal. I was playing the episode from my Downloads section so it should have worked. I had to redownload it again to make it work properly.

2) Downloads are really slow even when I have a 380mb broadband and WiFi (tested it!) at home.

3) Subtitles are out of sync with the video.

4) Finally App release notes from the App Store of last few releases are all the same. This is useless, either have proper release notes or remove them.

Pay a subscription and then pay again to watch stuff not fair

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suze0803

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2020-01-01

I’m ok with the stuff thrown in with the subscription but they advertise the good stuff that isn’t included. They should separate it so you know what you can watch instead of clicking into things that you fancy watching and after clicking on loads you find one that you can watch without paying more. Just put them in their own category, like “included in subscription” or “Pay More”.

I’m just so over it. Thinking of cancelling.

Version management confusion

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ManyLeggedCreature

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2019-12-22

This app is... fine. I don't have any particular trouble finding what I'm looking for, though I wish it did a better job of showing me when a series I've watched has had a new season added vs "we thought you might want to re-watch the seasons you've already seen". The subtitles sometimes get out of sync, which is annoying. And I've been exasperated by periodic "install the new app" splash screens... which turned out to be because I had *two* Prime Video apps installed, the newer one having supplemented rather than replacing the original. Rather a shame the warning message on the older app couldn't have been made to say "open the newer app" after I'd installed it, instead of continuing to direct me to the App Store.

Well done but room for improvement

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paulee amigo

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2019-09-03

Overall, very good coverage of the US Open matches. The only downside is that most times you have to start the matches from the beginning again when you take a break or pulse a match for sometime. This can be very frustrating, especially when watching long matches. It can be difficult sitting through 4 hours of tennis in one go, especially late at night and one should be able to carry on watching the following day from where you stopped the night before!

Best streaming app

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This is quite good 

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2019-08-06

I normally don’t make reviews but prime video is honestly getting better by the day like that fact that you get it when paying for prime delivery is already bonus but they are starting to get a better up to date selection than Netflix! They’ve recently added all seasons of bobs burgers which caused me to create this review because it’s my all time favourite show (Just need Prime to take over rights to Tuca and Bertie for season 2+ please!!!) also to find shows is easy to use, considering unsubscribing other streaming accounts as they don’t see as beneficial

Buggy as hell

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Pickle666

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2019-08-03

Fix app!!!!

No manners required because I’m fed up of the same bug that consistently tells me to download new app when I’m up to date on load up that doesn’t allow me to do anything! I have to leave app running in background for 5 mins before I can access content.

Certain series I have found to be split across seasons in incorrect order so to binge watch a series I have to keep searching for correct episode!

Sometimes I have been kicked out of an episode and sent back to home screen on all devices at some point (mobile, iPad and tv) whether connected to WiFi or not! Never had that issue with Netflix.

Netflix also has a lovely feature where a prompt appears allowing me to skip the introduction or reminder from previous episodes (which can be upto 2 minutes long) and a similar prompt appears to skip to next episode as the end credits start. I have found that the next episode prompt appears only in certain main stream series.

This app could be so much better!

It should be better!

Updates Poor

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nheather

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2019-05-19

Every time this app undergoes a significant update my downloads are left in a mess and my ‘viewed progress’ is lost.

An example, from the last update.

I had American Gods S2 and The Tick S2 downloaded onto my iPad.

I had been watching American Gods, deleting downloaded episodes as I watched them. So before the update I had two episodes (7 and 8) of American Gods and all episodes of The Tick downloaded onto my iPad.

After the update, The Tick has totally disappeared from my downloads and all episodes of American Gods have reappeared, none downloaded, all queued for download.

It really is a mess. Luckily I now know to check before I start my regular business travel - otherwise I would open the app expecting to find my downloads and find them all missing.

I also wonder whether they actually get deleted or whether the app just loses record of them so they are still on my iPad taking up RAM but unavailable to watch or delete.

Connectivity issues

–

Alexh777

–

2019-05-09

I use this app to watch shows on the train on my commute to and from work. There is little to no internet on said journey so the whole point of using this app and downloading episodes is to watch them when I can’t do anything else. There’s 2 huge issues that are winding me right up, both internet related. Firstly, you need internet to load the app as it tries to run the home page first meaning it can take 10 mins of watching a circle before the app even opens. Secondly, I keep getting internet connectivity error messages on episodes that are downloaded! They are already downloaded so why the hell cant I watch them without internet. Please sort it out!

Nice, but it can be better

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Seye111

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2019-04-27

Likes the live sport shows. Enjoys the Grand Tour in 4K. Generally, I like the access to 4K contents without having to pay premium for it.

I would prefer having different in-app profiles for at least me and my kids. I don’t like it that my kids have to see pictures of grown up movies while trying to navigate to the kids section. It is not right especially for people that watch lots of movies inappropriate for kids.

I also think that the GUI for the apps could be improved generally. It could be made more exciting to watch and navigate.

Movies

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TheRealBamMarques

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2019-02-25

I really love this streaming service and the quality of the service is amazing. Brilliant TV shows and some brilliant movies, however it feels a bit linear and claustrophobic when looking through. It feels like i’m just scrolling past the same shows over and over and while the TV shows and movies that are on here are great, there isn’t as much variety as what I expected. A way this could be changed is by potentially having more films suchh as (‘Interstellar’,’Dredd’ ect). Films like these and just overall increased variety would be the best finishing touch possible. Possibly a change in user interface to a more open and friendly vibe

Prime Video

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molly280106

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2019-02-23

I love Prime Video because of how there is a selection of movies and tv shows.

But there are some things on there that you have to pay for this is very annoying especially when you are in the middle of a good tv show and then the last season is not on prime that is extremely annoying.

The only improvement I would like is that if you are on prime you do not have to pay for anything on there apart from the membership thing.

Thank you x

Seems to kill battery

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Jazzster5000

–

2019-01-10

App worked ok (not well designed like other streaming/downloading video services, but was functional). And I did like the option of 3 download quality/size options. And the dark theme and the font they used was cool.

BUT! After I installed it(literally started from the day it was installed) my iPhone SE battery which normally lasted me a full day (almost) of listening to music and watching a 45 mins episode of something on my break and normal phone stuff, started to dramatically drain. As in it was fully dead by about 1pm! From unplugging it at 7.30am.

This was when the app wasn’t even open or open in the background. I deleted it (and did a reset) and it back to normal.

Not certifiable, but I won’t ever use it again!

Amazon Prime Video

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