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Conversations with Community Managers – Sam Pirok on Expectation Management Time: 23:51
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more.
Episode #76 features Sam Pirok, Sr. Project Manager at Extreme Networks.
Sam shares the benefit of setting customer expectations, how to bring a neglected, older community back to functioning/flourishing, and how to form positive relationships with disenfranchised/disgruntled users.
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As mentioned in the podcast: extremely good boy, Ranger:
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GUID: https://communityroundtable.com/?p=61507
Release Date: 28/01/2021, 19:39:17
