What really changes after another year of running a business?In this end-of-year reflection episode of What One Thing, Hayley Baxter and Phil Davenport look back honestly on the past year — what surprised them, what challenged them, and what genuinely shifted how they now run their businesses.This isn’t a highlight reel or a list of wins. It’s a real conversation about growth, visibility, accountability, and the lessons that only show up when you’re deep in it.In this episode, they talk about:What they thought would be hard in business — and why it wasn’tWhy time, energy, and focus are still some of the hardest things to manageThe reality of team management versus expectationsHow peer groups, collaboration, and asking for help changed everythingWhy visibility in numbers and decisions matters more than growth aloneWhat they would do differently if they could start the year againThe importance of consistency — and how hard it actually is to sustainIf you’re finishing the year asking “What have I really learned?” or “Why does this still feel harder than it should?” — this episode will resonate.What One Thing Podcast – with Phil & HayleyEach week, business owners share the one thing that made the biggest difference in their business journey — and hosts Phil (Affirm IT Services) and Hayley (Corbar Accounting) dive into the lessons, laughs, and lightbulb moments along the way.If you’re a UK business owner looking for real stories and practical insights on growth, leadership, IT, and finance — this is the podcast for you!Connect with the hostsPhil Davenport | Affirm IT ServicesLinkedIn: https://www.linkedin.com/in/phil-davenport-affirmit/https://affirmit.co.uk/Hayley Baxter | Corbar AccountingLinkedIn: https://www.linkedin.com/in/hayley-baxter-/https://corbar.uk/Follow What One ThingListen & watch on: https://www.pod.whatonething.uk/Instagram: @whatonethingpodLinkedIn: https://www.linkedin.com/company/what-one-thing/YouTube: Subscribe here#UKBusinessPodcast, #SmallBusinessGrowth, #BusinessLessons, #EastMidlandsBusiness

Chapters

00:00 Reflecting on the Year08:36 Key Learnings and Changes15:51 Reflection and Planning for the Future21:29 One Word to Describe the Year29:32 Pride and Achievements

Episode ID: 1000745025909

GUID: 2ad46fdc-3492-4db1-a760-fc2785b08818

Release Date: 13/01/2026, 18:27:07